TenantCloud Reviews (299)

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TenantCloud Reviews (299)

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4.4
300 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and centralized management features of TenantCloud, which simplify property management tasks like rent collection and maintenance requests. Many appreciate the intuitive interface and responsive customer support, making it accessible for both new and experienced landlords. However, some users note that payment processing times can be slow, which may affect cash flow.

Pros & Cons

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Christian B.
CB
Christian B.
IT Engineer
Small-Business (50 or fewer emp.)
"Streamlined Payments, Tenant Screening, and Listings"
4/5
What do you like best about TenantCloud?

Accepting payments straight to my bank, and handling posting tenant screening and listings. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

Not a fan of the balances page requiring a subscription. Review collected by and hosted on G2.com.

JW
Jonathan W.
Small-Business (50 or fewer emp.)
"User-Friendly Tool for Small Landlords"
4/5
What do you like best about TenantCloud?

I use TenantCloud to manage my two rental properties, and it's been a great tool. It keeps applications, lease, payments, and tenant communication all in one place. Online rent collection is especially convenient and makes tracking payments easy. For small landlords who want an affordable way to manage properties without complicated software, it works really well. The initial setup was very easy because the platform walks you through most of the key steps, making onboarding fairly smooth. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

The interface can feel a little cluttered at times and some features take a bit of trial and error to figure out. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"TenantCloud Makes Tenant Screening and Property Management Easy"
5/5
What do you like best about TenantCloud?

TenantCloud makes it easy to screen Tenant and manage property with all parties of a transaction. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

I dont like the tabs being a little difficult to navigate to get to exactly what I am trying to update or manage. Review collected by and hosted on G2.com.

Bance B.
BB
Bance B.
Operation & Project Coordinator
Construction
Small-Business (50 or fewer emp.)
"All-in-One Property Management Made Simple and Efficient"
4/5
What do you like best about TenantCloud?

What I like best about TenantCloud is how it keeps everything in one place and it makes managing properties, tenants, and payments much more organized and efficient. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

One thing I dislike about TenantCloud is the limited integrations. it doesn’t always connect smoothly with other tools, which can make some workflows less efficient. Review collected by and hosted on G2.com.

MS
Matthew S.
Owner
Small-Business (50 or fewer emp.)
"Matt Smythe's Review"
4.5/5
What do you like best about TenantCloud?

I enjoy how easy a lot of things have become now that I have learned the software. Things like prorated rent, late fees, listing and checking if payments have cleared is useful. The auto-functions makes my life a lot easier. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

It does take a little while to learn to use the software and to find all of its functions. Giving users short live classes in small segments and knowing our pain-points would be a good idea. And continuing to make things user-friendly and intuitive is helpful. Review collected by and hosted on G2.com.

SJ
Shanita J.
Broker Owner
Small-Business (50 or fewer emp.)
"All-in-One Platform That Simplifies Property Management"
4.5/5
What do you like best about TenantCloud?

It is helpful that I have access to all of the tools that I need to manage and operate my property management business. I can communicate with tenants, owners, and service providers on one platform. It is the best! Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

Some of the menu options are a bit confusing, and I don't like not being able to talk to a human when I call. Review collected by and hosted on G2.com.

AP
angella p.
office manager
Small-Business (50 or fewer emp.)
"All My Properties and Accounts in One Place—Incredibly Helpful"
5/5
What do you like best about TenantCloud?

Its so helpful to have all the info and information all in one place, i have multiple accounts due to multiple properties and entities soo being able to access all the files and companies in one click is so so helpful Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

There are a few features that i dont need, but i cant say theres anything that i dont really like about the program Review collected by and hosted on G2.com.

PB
Payne B.
RCO / Landlord
Small-Business (50 or fewer emp.)
"Great For Rental Property Management."
5/5
What do you like best about TenantCloud?

This has been an effortless website for my wife to run our rental properties from. It has an app and can be used to instant message tenants. Before we signed up for TenantCloud she had a time with a lot of what comes with property management, but after TenantCloud she's happy and nothing is too difficult. Tenants make payments through it and it reminds them when rent is due. It reminds my wife and I when leases need to be renewed soon too. It pretty much handles everything except the leaky pipe. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

We love TenantCloud. I cannot say a single thing against it. Review collected by and hosted on G2.com.

KR
Kyle R.
Managing owner of rental properties
Small-Business (50 or fewer emp.)
"Robust Value with Regular Updates, but Some Glitches and UX Rough Edges"
3.5/5
What do you like best about TenantCloud?

Overall, it’s a pretty robust piece of software for the price. They seem to roll out new features and regular updates, and they’re steadily improving the product to better meet the needs of their users. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

Like any software, it has a few glitches, and some parts of it aren’t very user-friendly. Review collected by and hosted on G2.com.

JA
Joel A.
Small-Business (50 or fewer emp.)
"Effortless Property Management for Landlords"
5/5
What do you like best about TenantCloud?

I like the ease of use of TenantCloud; it's very intuitive and has a good UI that works well on both desktop and mobile. I also appreciate all the options for configuring leases and payment structures. The lease configuration lets me decline partial payments and sends notification emails for late payments. The payment structures feature allows me to send rent payments to my bank account of choice. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

None that I can think of. Review collected by and hosted on G2.com.