YP
yash p.
founder
Small-Business (50 or fewer emp.)
"best platform for voice trunking"
5/5
What do you like best about Telnyx CPaaS?

i think telynx is not only affordable but at the same time provides great voice calling. i am using telynx for outreach to around 1k people daily through ai voice caller agent hat i build and i have no problem using it and . also its was very easy to setup everything and integrating it with my voice model was easy and their customer support is also fast and resolves queries in just 1-2 mails and they also reply within 20 minutes which very fast for email customer support.i am happy and i would highly recomend people to use it. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

there is really no downside till now ive only got 1 call drop in 10k-15k calls which is great Review collected by and hosted on G2.com.

Wafa A.
WA
Wafa A.
CEO and System Architect
Small-Business (50 or fewer emp.)
"Adham inc review"
4.5/5
What do you like best about Telnyx CPaaS?

The platform is simple and straight forward and support is very good Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

I had a small issue when ordering a number , the number features shown sms enabled but when we purched , it was not clear that this is (local) sms . We saw this after purchse not befire Review collected by and hosted on G2.com.

JK
James K.
Owner
Small-Business (50 or fewer emp.)
"New PoC radio company using ioT data sims"
4.5/5
What do you like best about Telnyx CPaaS?

Telnyx has been absolutely wonderful. I feel like we got so lucky to find them on our first go! Customer support is amazing and very responsive. Everything in the dashboard is very easy to understand. Highly recommend Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

I only wish the consumption by network would reset month on the dashboard. Not a huge deal, you can find it elsewhere Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Good support, transparent rates"
4.5/5
What do you like best about Telnyx CPaaS?

The customer support is very good. You can chat with them live to answer your questions. Most other CPaaS generally lack it and I'd say we should go with customer support. The rates along with volume discounts are transparent Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

The API docs are good but I believe explaining concepts could be made easier for newbies. Even so, at least they have everything documented clearly. I wish they made it easier to download rate decks. Currently, one has to rely on their e-mail CSV but this link isn't available on the portal. Review collected by and hosted on G2.com.

JB
John B.
I
Mid-Market (51-1000 emp.)
"Fantastic Telephony Partners"
5/5
What do you like best about Telnyx CPaaS?

The simplicity and ease of use with the Telnyx system has been so refreshing.

We needed a SIP Trunk and channels and within 10 minutes of signing up to Telnyx we had a Trunk and Channels up with a phone number.

Porting our exisiting numbers was also easy, and within a few weeks we had our numbers on the system.

Everytime we have reached out to the Support or Billing Teams @ Telnyx they have responded quickly and always answer any questions, no matter how abstract they can be at times.

We are only using a few of the available features of Telnyx, but so far we are more than happy with it all. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

So far we have found no downsides or have any complaints with using Telnyx, although we have only been using it 4 months. Review collected by and hosted on G2.com.

Galus F.
GF
Galus F.
Founder
Small-Business (50 or fewer emp.)
"A flexible, high-performance solution for cloud telephony"
4.5/5
What do you like best about Telnyx CPaaS?

Telnyx offers impressive flexibility with a clear, well-documented API. Integration with our existing tools was seamless, and call quality is excellent, even over unstable connections. I also appreciate their competitive pricing and responsive support, which answers technical questions quickly. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

The user interface could be a little more intuitive, especially when it comes to managing numbers and advanced settings. It takes a little getting used to at first, but once you get the hang of it, it's a very powerful tool. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Patience and Commitment"
4.5/5
What do you like best about Telnyx CPaaS?

Our company relies on Telnyx on a daily basis to be able to reach out to our customers around the world. We use our own, pre-existing office number so nobody needs to learn a new phone number.

I called up about an issue on the Customer Portal. They service representatives were able to help me with every question I had. They stayed with me on the phone and were patient with me until we came to a conclusion. When they realized that it was an bigger problem than a simple phone call could solve, they promised me that it would be taken care of and within a few hours, I came back to the Customer Portal and I saw that the issue had since been fixed! Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

I had to stay with support on the phone for quite some time until the issue was resolved. The support team during regular business hours proved more helpful than the support team during the "night shift". Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Mid-Market (51-1000 emp.)
"Cost Effective and Very Reliable for SIP Trunking"
5/5
What do you like best about Telnyx CPaaS?

The service is very reliable. Audio is clear. The configurability within the portal is fantastic. It is easy to use for a reasonably technical person. Implementation was easy and the support assisted with any issues we had porting our numbers. We use it daily as it is our main SIP trunk provider for our phone system. It integrates perfectly with our phone system and has not caused any issues for us. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

There isn't much that isn't good. Their site portal login uses recaptcha and it seems poorly implemented. Review collected by and hosted on G2.com.

andres l.
AL
andres l.
voipDeveloper
Mid-Market (51-1000 emp.)
"I love it and the support is easy."
5/5
What do you like best about Telnyx CPaaS?

The platform is easy to use and that's important to me. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

I didn't like that I couldn't make calls due to the number validation. Review collected by and hosted on G2.com.

WT
william t.
Founder
Small-Business (50 or fewer emp.)
"Solid Value After a Rocky Start"
3.5/5
What do you like best about Telnyx CPaaS?

Telnyx offers great pricing and long-term value. Once things were resolved, the platform has been stable and cost-effective. Worth it if you're patient through the setup phase. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

but the initial onboarding experience leaves room for improvement. Compared to Twilio, the setup felt clunky, and the compliance steps took longer than expected. We encountered outbound messaging issues right away, and it took several support tickets — mostly canned responses at first — before getting real help. Review collected by and hosted on G2.com.