Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"powerful platform with minor issues"
4.5/5
What do you like best about Telnyx CPaaS?

range of features/customisations/...; good pricing; easy to log/debug; global reach

One of most powerful CPaaS evaluated on our side Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

support not always accurate, slow, documentation not up to date with the UI,... generally minor things. Feels like a lot of work in progress but i feel it's worth to be telnyx customer Review collected by and hosted on G2.com.

Praveen N.
PN
Praveen N.
Tester
Small-Business (50 or fewer emp.)
"Clean platform"
4/5
What do you like best about Telnyx CPaaS?

Nice platform to use with a beautiful user interface. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

Its difficult to do simple tasks such as trunking. The documentation isn't that helpful. Review collected by and hosted on G2.com.

Mike B.
MB
Mike B.
Founder
Small-Business (50 or fewer emp.)
"Exceptional VoIP Services and Customer Support"
5/5
What do you like best about Telnyx CPaaS?

What we like best about Telnyx is their exceptional customer service and support. Whenever we have questions or need assistance, their team is always prompt, friendly, and incredibly helpful. They go above and beyond to ensure that we have all the info we need, making our experience smooth and stress-free. Their dedication to customer satisfaction is far greater than any other SIP/VoIP provider we have used in the past. This kind of customer focus is unique to the industry, in our opinion. Once you're in the system, it's pretty easy to use, implementing and integrating it with Free PBX is straight forward. The platform has a great number of features, I have to believe they are quite focused on innovation. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

This is probably just me wanting to be lazy, they have a lot of measures in place for security and to help make certain that people are not using SIP trunking for ill will. It means that there are more hoops to jump through initially, but in the end, probably makes for a better service. Review collected by and hosted on G2.com.

Alfredo P.
AP
Alfredo P.
CEO
Small-Business (50 or fewer emp.)
"Easy to integrate with other platforms, such as 3CX"
5/5
What do you like best about Telnyx CPaaS?

I've worked with Telnyx for almost 4 years now. Never had any major issues with them. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

There's nothing we don't like. Never had any issues, downtime or anything. Review collected by and hosted on G2.com.

AD
Arturo D.
co-owner
Small-Business (50 or fewer emp.)
"Affordable Option For SMS Marketing"
5/5
What do you like best about Telnyx CPaaS?

I like how Telnyx is straight forward and easier to use rather than other platforms. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

I don't like the multiple steps to verfiy an account but I understand the reasons. Review collected by and hosted on G2.com.

Eden B.
EB
Eden B.
Director of Call Center Compliance
Small-Business (50 or fewer emp.)
"Easy onboarding, easy to use Interface"
5/5
What do you like best about Telnyx CPaaS?

Onboarding was easy, hassle free, verification super easy and the interface feels organic Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

everything seems to be ok so far, so no dislikes here Review collected by and hosted on G2.com.

Nick M.
NM
Nick M.
IT Manager
Small-Business (50 or fewer emp.)
"Great Support, great product and great price"
5/5
What do you like best about Telnyx CPaaS?

Telnyx customer support is amazing. Even when I have had an issue that we determained was not related to them they still helped me figure it out. That is amazong customer service. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

Really not much, the only thing I could think of is it would be nice if they posted their support number at the top of all pages when logged in. Review collected by and hosted on G2.com.

SE
Stephen E.
COO
Small-Business (50 or fewer emp.)
"Fantastic Platform, easy to use, pretty straightforward"
5/5
What do you like best about Telnyx CPaaS?

It is a great self use platform. we are an MSP and dont really need to reach out to support as everything is possible within the platform making it easy for us to do what we need to do without havign to wait for support as it is very geared toward self service. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

Currently a main phone system PBX that we use is not officially supporting Telnyx however Telnyx support works with us to make sure they are supporting the PBX and making sure that we are able to function. Review collected by and hosted on G2.com.

Umair M.
UM
Umair M.
i m owner
Small-Business (50 or fewer emp.)
"its very useful and easy to use help me in my business"
5/5
What do you like best about Telnyx CPaaS?

this is the best platform for your business and pricing is good. Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

i love everything in this nothing to dislike in telnyx. Review collected by and hosted on G2.com.

Graham H.
GH
Graham H.
Owner
Small-Business (50 or fewer emp.)
"Great first impression!"
5/5
What do you like best about Telnyx CPaaS?

Signed up today - great first experience of Telynx support! Review collected by and hosted on G2.com.

What do you dislike about Telnyx CPaaS?

Nothing so far. All is good! Hopefully that's how it will continue! Review collected by and hosted on G2.com.