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Televerde
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4.6 out of 5 stars
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Televerde Reviews & Provider Details - Page 2

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Televerde Overview

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What is Televerde?

For nearly 30 years, we have provided outsourced sales, marketing and customer experience services to industry-leading companies across different industries, verticals and geographies. Our customers, many of whom belong to the Fortune 500, work with us because we offer consistent revenue growth, lead generation, and pipeline velocity within our scalable business model that is resilient to shifting market conditions. Our unique blend of demand generation marketing, global sales, contact center outsourcing services, and customer-centric experience consistently elevates customer base and revenue. We leverage top-tier call center practices and exceptional staff, reaching your customers at critical touchpoints. As an outsourced sales and contact center services provider, our innovative solutions have delivered over $65B in pipeline and $12B in revenue. As a purpose-built company, we believe in second-chance employment and strive to help disempowered people find their voice and reach their human potential. Eight of our 10 contact centers are staffed by incarcerated women, representing 70 percent of the company’s 600+ global workforce. The success of our model was documented in a recent study by the Arizona State University Seidman Research Institute. The results reveal that participants of Televerde’s program go on to attain employment, earnings, and education at higher rates and re-offend at significantly lower rates than other formerly incarcerated females in the United States.

Televerde Details
Provider Website
Discussions
Languages Supported
German, English, French, Italian, Dutch, Polish, Portuguese, Russian, Spanish
Services Offered
Demand Generation
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Provider Description

Televerde is a leading B2B marketing agency and provider of sales leads by integrating contact data, marketing automation and world-class teleservices.

How do you position yourself against your competitors?

On Shore & Near Shore: We are a U.S.-based company with international locations in South America and the UK. We’re ready to help you meet your sales, marketing, and CX goals wherever you are.

Conquer Staffing Woes with Contact Center Outsourcing Services: Agents with an average tenure of 4.5 years—double the industry standard. We provide a dependable team deeply invested in your business success.

Accelerate Demand: From demand gen to lead development, we use in-depth analysis and comprehensive insights to strategically grow and nurture your pipeline, optimizing your sales potential.

Optimized Outsourced Sales Services: From any starting point, our BDRs and ISRs guide your buyers through a data-driven, optimized process, directing them to the ultimate destination: your unique offerings.

Boost Customer Potential: From onboarding to expansion, we leverage customer sentiment and advocacy in our success strategy, fostering customer retention and attracting new prospects to your business.

Seller Details
Seller
Televerde
Company Website
Year Founded
1995
HQ Location
Phoenix, AZ, USA
Twitter
@Televerde
1,856 Twitter followers
LinkedIn® Page
www.linkedin.com
470 employees on LinkedIn®
Phone
1 888-787-2829
Description

Televerde is a global sales and marketing services provider that specializes in lead generation, customer engagement, and revenue acceleration solutions. They leverage a unique business model that combines advanced technology with a commitment to social impact, employing a workforce that includes individuals who have been impacted by the criminal justice system. Televerde's services include telemarketing, digital marketing, and data analytics, aimed at helping businesses enhance their sales processes and achieve sustainable growth. For more information, visit their website at [televerde.com](https://www.televerde.com).

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Overview Provided by:
Eric Ryan

Recent Televerde Reviews

Chris B.
CB
Chris B.Enterprise (> 1000 emp.)
5.0 out of 5
"Outstanding Service & Professionalism"
Attention to detail is exemplary. They understood our business and how to properly articulate it to potential leads durring the discovery process.
Read more
DL
Darrell L.Enterprise (> 1000 emp.)
5.0 out of 5
"Inside Sales/BDR Manager for Hexagon that works closely with Televerde"
How responsive, treat it like a true partnership, organized/detailed, sets goals and hits them
Read more
Anthony R.
AR
Anthony R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Televerde new business development."
Televerde deploys the latest CRM technologies, is fastidious with customer follow-up, and has an engaging and collaborative culture. They are very ...
Read more

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32 Televerde Reviews

4.6 out of 5
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32 Televerde Reviews
4.6 out of 5
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Televerde Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeleverdeQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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BB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Televerde?

Experience, reliability and a true sense of urgency to deliver. The team is always looking for ways to improve. We have a genuine partnership with the Televerde team. Review collected by and hosted on G2.com.

What do you dislike about Televerde?

We haven't had any issues working with Televerde. They are very responsive and willing to change their course as we discover better ways to work together. Review collected by and hosted on G2.com.

Recommendations to others considering Televerde:

Dedicate time up front to provide the necessary collateral and training for the Televerde team. Be sure your internal team understands their expectations for working with their SDR. Monitor progress, celebrate the wins, and adjust the course as you uncover gaps. Review collected by and hosted on G2.com.

What problems is Televerde solving and how is that benefiting you?

Televerde is sourcing top of funnel pipeline and creating brand awareness for our organization. So far, the results are remarkable and exceded expectations. Review collected by and hosted on G2.com.

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andres a.
AA
S
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Televerde?

Easy to use, Easy to understand, Easy to applicate Review collected by and hosted on G2.com.

What do you dislike about Televerde?

maybe i dislike the first move when i used the plataform, but after i used and understand it works very well Review collected by and hosted on G2.com.

What problems is Televerde solving and how is that benefiting you?

My growth was very slow, with zero real strategies that worked to bring in prospects, however, using this tool focused on solutions such as consumer experience and sales has helped me increase productivity and reception in sales and prospects, facilitating the process. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
PM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Televerde?

The ladies were awesome partners. They are all you could wish for with inside sales support teammates. Each had a very high sales agility, eagerness to learn and very motivated to perform for the campaign. Review collected by and hosted on G2.com.

What do you dislike about Televerde?

The financial efficiencies were challenging to justify with low/single-seat MRR/ARR average deal sizes. Operationally it took extra effort to fully enable the ladies to access all the tools our typical sales rep would have access to. Review collected by and hosted on G2.com.

Recommendations to others considering Televerde:

(This could be solved already) If there was a way to give the ladies a controlled internet experience to allow for a quicker launch time. We ultimately created sufficient workarounds, but it took some time/effort. Review collected by and hosted on G2.com.

What problems is Televerde solving and how is that benefiting you?

Austin, TX has a high cost per sales rep head. Televerde was an opportunity to expand our sales organization without having to take on the significant cost of increasing headcount in a high-cost to live city. Review collected by and hosted on G2.com.

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Morgan J.
MJ
SVP of North American Sales
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Televerde?

The people, but a close second is their dedication, passion, and ability to over-deliver results. Review collected by and hosted on G2.com.

What do you dislike about Televerde?

Nothing really. It's hot in Phoenix in the summer?? Review collected by and hosted on G2.com.

Recommendations to others considering Televerde:

Picking Televerde to outsource your sales and marketing will be among the best business decision you have made in your career. Not only will they deliver exceptional value, but seeing the work behind the work they do to improve the lives of those they work with, is beyond amazing. Review collected by and hosted on G2.com.

What problems is Televerde solving and how is that benefiting you?

They help us with full-cycle sales and marketing. Their passion and willingness to be flexible as been invaluable to us. Review collected by and hosted on G2.com.

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MA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Televerde?

The people at Televerde are very friendly, responsive and process-oriented. Review collected by and hosted on G2.com.

What do you dislike about Televerde?

At this point in our journey with Televerde there really is nothing I don't like. Review collected by and hosted on G2.com.

What problems is Televerde solving and how is that benefiting you?

Televerde is Excellent for making tactical changes as necessary. Helping me get enough meetings to have a number of meaningful conversations with potential clients. Review collected by and hosted on G2.com.

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Ernesto C.
EC
Sr. Director Global Sales Development
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Televerde?

Smart, dedicated and driven sales professionals Review collected by and hosted on G2.com.

What do you dislike about Televerde?

There was nothing that stood out for me. It worked well. Review collected by and hosted on G2.com.

Recommendations to others considering Televerde:

The folks at Televerde get it done. They study hard and quickly learn about your products and services to provide a significat ROI fast. They jump in with both feet and get the job done and provide consistent feedback on what is working and not with new ideas to try as well. Review collected by and hosted on G2.com.

What problems is Televerde solving and how is that benefiting you?

Driving significant meetings and pipeline in our enterprise accounts. Review collected by and hosted on G2.com.

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Mariana S.
MS
Automotive Account Director
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Televerde?

The team has great attitude and people who speaks english and Spanish so that will really help with getting the contacts for prospecting the probable customers. Review collected by and hosted on G2.com.

What do you dislike about Televerde?

Nothing yet, maybe a little more expertise in my vertical (automotive) would be cool but its a complex industry so I can imagine it's taking more time than they were thinking Review collected by and hosted on G2.com.

What problems is Televerde solving and how is that benefiting you?

The lack of demand gen

The right market tocpoint

The sweetspot for our business

Cold calling and lead generation in México

In general helping the positioning of Infor's products Review collected by and hosted on G2.com.

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Verified User in Computer Software
EC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Televerde?

The level of engagement we receive from the frontline agents, the attention to detail around the different marketing programs, and their adaptability as well as their speed to pivot, makes them a strong technology partner. Review collected by and hosted on G2.com.

What do you dislike about Televerde?

Due to system limitations, we have had to create workarounds and new processes so we can drive the necessary results. Review collected by and hosted on G2.com.

What problems is Televerde solving and how is that benefiting you?

We had inside sales resourcing challenges while business requirements to drive double-digit growth in the Americas...I had wanted to partner with Televerde in another organization, however, we went with a cheaper BDR/SDR solution that produced little results. I am pleased that we did not make the same mistake again! Review collected by and hosted on G2.com.

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Ryan S.
RS
Director of Demand Generation
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Televerde?

Great people, great mission. Account managers were great and the coaching they did really made a difference. Review collected by and hosted on G2.com.

What do you dislike about Televerde?

We ran into an issue with banking customers who didn't want us to share sensitive contact information Review collected by and hosted on G2.com.

Recommendations to others considering Televerde:

Monitor coaching closely and make sure you're getting what you expect out of the conversations. This is true for every outbound vendor, of course. Review collected by and hosted on G2.com.

What problems is Televerde solving and how is that benefiting you?

We hired Televerde to do outbound prospecting for sales and marketing. They were great to work with. Review collected by and hosted on G2.com.

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NS
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Televerde?

Reporting, transparency, communication and ideas they proposed to improve and impact the business from marketing for our business parnters across the region. Review collected by and hosted on G2.com.

What do you dislike about Televerde?

nothing! an incredible group of professionals with multi-cultural skills Review collected by and hosted on G2.com.

Recommendations to others considering Televerde:

Televerde has resources anywhere with great knowdlege and language skills to serve any company in more than one language. Review collected by and hosted on G2.com.

What problems is Televerde solving and how is that benefiting you?

we did work with televerde creating qualified leads for our business partners across the region. Review collected by and hosted on G2.com.

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