Telepresenz has been useful for our field service organization. The remote guidance using AR technology enables our in-house specialists to interface with on-field technicians for direction, especially on the most complicated problems to solve. Review collected by and hosted on G2.com.
If a technician faces a problem in an area where internet connection is weak, they cannot connect to experts and the AR features. This may not be desirable in some field service scenarios such as in the acquisition of remote surveillance data. Review collected by and hosted on G2.com.


