Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Access management"
4.5/5
What do you like best about Teleport?

- The UI is clean and easy to use.

- The customer support is fast to response. Review collected by and hosted on G2.com.

What do you dislike about Teleport?

Extensive documentation and sometime it feels like too much documentation and have to refer multiple pages. Review collected by and hosted on G2.com.

Response from Lexi Todde of Teleport

Thank you so much for your review! We're glad to hear that you find our UI clean and easy to use, and that our customer support is fast to respond :)

We appreciate your feedback about the extensive documentation, and we are continuously working to make improvements. We're happy to hear that Teleport is providing you with easy access to clusters through SSH.

Abdurrachman M.
AM
Abdurrachman M.
Software Engineer - Growth Pricing
Small-Business (50 or fewer emp.)
"Efficient Identity solution"
4.5/5
What do you like best about Teleport?

What I like best about Teleport is its Universal Connectivity feature and the robustness of its Audit Logs. Universal Connectivity enables access to remote devices across various networks, which is particularly valuable in today's distributed environments. This feature aligns well with the diverse nature of modern infrastructure. Additionally, the platform's Audit Logs provide a comprehensive record of security events and session activities, offering a crucial tool for monitoring and analyzing potential security incidents. The combination of these features underscores Teleport's commitment to both accessibility and security, making it a standout solution for managing infrastructure access. Review collected by and hosted on G2.com.

What do you dislike about Teleport?

While Teleport offers numerous valuable features, one area that could be improved is the documentation regarding Ephemeral Certificates and Biometric Authentication. These innovative security measures are at the core of Teleport's enhanced access control, but if the documentation surrounding their implementation and usage is lacking, it might pose challenges for users who are trying to take full advantage of these features. Clear and comprehensive documentation would not only ensure that users can leverage these security enhancements effectively but also contribute to a smoother onboarding experience for new adopters. Review collected by and hosted on G2.com.

RS
Rene S.
Mid-Market (51-1000 emp.)
"Teleport replaced our custom Bastion server with many features"
4.5/5
What do you like best about Teleport?

I like the option to a have a free version to start with. Single point of configuration for user accounts and access rights. It's easy to implement and start with. The audit option is easy to monitor and provide proof of work. Review collected by and hosted on G2.com.

What do you dislike about Teleport?

I would like to have the option to buy a small license for homelab usage. Features like RDP into machines without domain connection could have a hugh value to the users. Even Azure Entra ID connection could be interesting in homelab, as Microsoft provides a free developer license to tinker with. Review collected by and hosted on G2.com.

Kane W.
KW
Kane W.
Lead DevOps Engineer
Mid-Market (51-1000 emp.)
"Teleport eased access & management to our servers replacing our custom SSH bastion"
5/5
What do you like best about Teleport?

We previously ran a custom SSH bastion that required manual intervention when adding new users & servers, but Teleport saved us by easily managing users and roles as well as the awesome security features it comes with - replacing SSH keys with robust SSH certificates that are short lived, which drastically improved our security posture.

When we started working with Kubernetes, access for developers to these clusters was simplified and strengthened with its support for Kubernetes clusters and PostgreSQL databases as well.

We also have some internal applications guarded by Teleport with its Application Access feature, where you can secure those applications behind Teleport's Auth server but securely access it over the public internet. It's truly amazing! Review collected by and hosted on G2.com.

What do you dislike about Teleport?

Honestly, I am yet to find any problem or fault with Teleport, no issues, perfectly works well for my organization. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Teleport has allowed us to streamline easy access to company infrastructure"
4/5
What do you like best about Teleport?

What we (and our users) like best about Teleport is that it unifies discovery of resources and actual access to it in one unified platform that is cloud agnostic and works the same for all (supported) services.

In our regulated industry, being able to set review-based access policies, and being able to do session recording/replay are major strong points as well. Review collected by and hosted on G2.com.

What do you dislike about Teleport?

We operate on Microsoft Azure, which until recently (Teleport release 14.x) got very little support compared to AWS and GCP. In addition, the Kubernetes operator and Helm chart for Teleport (when not using the hosted/cloud product), while not terribly bad, could be better, especially around how secrets are managed/injected. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"I would recommend teleport to anyone struggling to maintain authentication and app exposure issues."
5/5
What do you like best about Teleport?

- Ease of use

- Upgrade process is smooth

- Provides useful audit information

- Greate UI for visualizing infrastructure Review collected by and hosted on G2.com.

What do you dislike about Teleport?

Nothing major to report, but I would say making it easier to refesh the local cert data the agents store would be nice in case we need to change Teleport cluster names or whatnot. Review collected by and hosted on G2.com.

Response from Lexi Todde of Teleport

Thank you for sharing your positive feedback about Teleport! We're thrilled to hear that you find it easy to use, with a smooth upgrade process and useful audit information. We appreciate your suggestion about making it easier to refresh local cert data.

It's great to hear that Teleport is helping you with authentication and app exposure for all your applications and services. If you have any more suggestions or feedback in the future, please feel free to reach out. We're here to help and support you in any way we can.

Alexander C.
AC
Alexander C.
Mid-Market (51-1000 emp.)
"Win-win of increased security and productivity"
4/5
What do you like best about Teleport?

Teleport has rendered access to our internal resources significantly more secure. Also, the user experience has improved, leading to higher productivity for our developers. Review collected by and hosted on G2.com.

What do you dislike about Teleport?

The configuration of access control lists can be tedious as we base it on groups that are set externally by our SSO and the labels on our internal resources. As they are both out of our direct control they sometimes become out of sync and require maintenance. Review collected by and hosted on G2.com.

Bobby R.
BR
Bobby R.
Systems Administrator
Education Management
Small-Business (50 or fewer emp.)
"Excellent Access Control and Auditing Tool"
5/5
What do you like best about Teleport?

Ease of use with Okta integration, and it's a great interface to manage systems. I use it every day! Review collected by and hosted on G2.com.

What do you dislike about Teleport?

Wish we had more licenses to add more co-admins. Review collected by and hosted on G2.com.

Response from Lexi Todde of Teleport

We're glad to hear that you find Teleport easy to use and that the Okta integration is working well for you. Thank you for your review of Teleport :)

Matic B.
MB
Matic B.
Founder
Small-Business (50 or fewer emp.)
"Overall amazing product that simplifies server access"
4.5/5
What do you like best about Teleport?

The UI. We are used to the Apache guacamole and this is far better. And the new server-adding feature (after we upgraded from v5 to the latest) is simply amazing too. The tool is intuitive and honestly, it just works. Review collected by and hosted on G2.com.

What do you dislike about Teleport?

Some features could be available on the free/community plan since the enterprise version simply makes it unviable for smaller companies to upgrade. It's just too expensive. I would like to see all apart from truly enterprise features on the free plan or a new plan in the middle where we can pick features we need on top of the community and only pay for those. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Best user experience, ease of implementation"
5/5
What do you like best about Teleport?

Extremely easy to deploy and manage (ease of implementation), provides almost all the features we need out-of-the-box, very good perfermance comparing to other products in the market, low infra cost, very good customer support, UI is sleek, end users love it! Review collected by and hosted on G2.com.

What do you dislike about Teleport?

1. If Teleport can expose some monitoring dashboards to customer admins (e.g. Total number of logins in a day/month/year, number of failed logins in a day/month/year, number of failed host/app/k8s/desktop connectivities in a day/month/year, user geography, connectivity latency based on user geography, etc.)

2. If Teleport can build in integration with 3rd party ticketing/workflow systems like ServiceNow for access request/approval Review collected by and hosted on G2.com.