# Dyspatch Reviews **Vendor:** Techdrop Labs **Category:** [Email Template Builder Software](https://www.g2.com/categories/email-template-builder) **Average Rating:** 4.1/5.0 **Total Reviews:** 95 ## About Dyspatch Dyspatch is an industry leading email production platform designed to help businesses focus more time on innovation and less time on implementation. Empower your non-technical email team to increase engagement and conversion metrics by providing amazing email experiences at scale. Build beautiful, interactive email templates in minutes using pre-coded content blocks, and easily collaborate with key stakeholders all within Dyspatch. Easily integrate with your existing email service providers for sending. ## Dyspatch Pros & Cons **What users like:** - Users find Dyspatch to be **affordable** and easy to implement, enhancing their email technology solutions effectively. (1 reviews) - Users rave about the **top-tier customer support** from Dyspatch, always quick and helpful for any inquiry. (1 reviews) - Users find Dyspatch to be **very easy to use** , appreciating its straightforward design and supportive documentation. (1 reviews) - Users find Dyspatch to be **extremely easy to use** and appreciate its seamless integrations with email systems. (1 reviews) - Users love the **easy creation** process with Dyspatch, allowing seamless and beautiful email design for important moments. (1 reviews) - Easy Integrations (1 reviews) - Users praise Dyspatch for its **exceptional email campaign capabilities** , enhancing design, collaboration, and customer support efficiency. (1 reviews) - Email Marketing (1 reviews) - Users value the **flexibility** of Dyspatch, allowing easy design, collaboration, and integration with various tools. (1 reviews) - Training (1 reviews) **What users dislike:** - Users note the **missing features** in Dyspatch, although many gaps have been addressed by their responsive team. (1 reviews) ## Dyspatch Reviews ### 1. Wonderful tool and AMAZING support team **Rating:** 5.0/5.0 stars **Reviewed by:** Ebony G. | Sr. Manager of Marketing Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Dyspatch?** Dyspatch as a tool is very easy to use and straightforward. They have integrations with most common ESP and email tech systems making it it a great templating solution for us. They were extremely easy for us to implement on top of our internal transactional email system. My favorite thing about Dyspatch is the Support team. As someone who works in Martech and manages multiple third party vendors, Dyspatch is the easiest and most responsive vendor that I have. Anytime we have an issue where we are stumped and can't figure something out, our support team quickly swarms to get us answers and resolve the issues we are seeing which are almost always due to user misunderstanding. They also have extensive documentation that allows us to self-serve, and the team is always ready to jump on a call to train us or help brainstorm solutions for our needs. Lastly, while no third-party tool is ever without flaw for how companies need process and flows to work with internal systems, Dyspatch does an amazing job of actually listening to our suggestions and feedback to then implement product features and updates to fulfill gaps. **What do you dislike about Dyspatch?** The only downside I have for Dyspatch is that I assume the are smaller and newer than a lot of the other players in their space, so there were a lot of small feature gaps that we expected them to have that they didn't have. BUT I will say that alot of those gaps were amplified by just our own internal nuanced way of working AND Dyspatch has resolved just about every gap that we've ever communicated to them. **What problems is Dyspatch solving and how is that benefiting you?** Our team built an internal transactionl email platform and we needed an easy way for our team to build and manager templates that would not require Engineering and product releases. ### 2. Dyspatch - a great partner and product **Rating:** 5.0/5.0 stars **Reviewed by:** Shintaro N. | Lifecycle Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Dyspatch?** Working with Dyspatch for over a year and a half has been nothing short of awesome! They've been instrumental in helping us create beautifully cohesive emails for major moments here at Patreon. Their support team is absolutely top-tier. Every time I have a question, no matter how tricky, they handle it with care and speed, making even the toughest issues seem like a breeze. The entire Dyspatch team is a joy to work with, and I’m genuinely excited to continue this partnership. I couldn’t ask for a better team to have in our corner! **What do you dislike about Dyspatch?** They’re a smaller company, so their product might have a few quirks, but they’re always eager to gather feedback and continuously improve the experience. **What problems is Dyspatch solving and how is that benefiting you?** Creating a cohesive look across all our marketing and transactional emails have been a game changer. Having a central platform to build emails with consistent branding is fantastic, and it makes the process of designing emails both quick and easy. ### 3. The secret sauce to efficient, high-performing emails. Can't imagine email without it! **Rating:** 5.0/5.0 stars **Reviewed by:** Alan H. | Head of Growth Marketing, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Dyspatch?** As a marketer, you must have best-in-class tools to produce high-quality work efficiently. Dyspatch is *by far* one of the best tools I've onboarded in the past few years (and I now have brought it to 2x companies!). Whether you're a small, scrappy marketing team or from a large enterprise, Dyspatch is *the* tool for driving efficiencies, being able to scale content quickly, and do so all while keeping your brand team happy. Because it sits on-top of your ESP, it gives you the flexibility to design outside of the platform, collaborate with teammates, and distribute to multiple tools. Dyspatch's biggest value-add is its team. From translating Figma designs to coded blocks in hours, not weeks, to fast customer support, they have been a pleasure to work with and have helped email become one of our top-performing channels. **What do you dislike about Dyspatch?** An area of improvement would be more integrations with other ESPs. Regardless, there's still the option to export as an HTML and upload to our ESP, it just adds a few more steps. **What problems is Dyspatch solving and how is that benefiting you?** - Engineering support with building scaleable blocks (without having a dedicated internal resource) - Scaling email production - Removing requirement for internal HTML expert ### 4. A tool for email development that helps teams to modernize their overall email creation cycle. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley R. | Marketing Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Dyspatch?** Being a developer, you can conveniently access a list of all sent emails to ensure that emails are being sent to the right individuals. It's also quick to enter data directly into their models for personalized emails. This is a suitable choice for startups looking to pave the groundwork for email marketing as well as outreach services. **What do you dislike about Dyspatch?** It's difficult to locate templates when you're searching for them. The search box does not function properly; you must pick "All" in order for the search to function. There is still no snapshot preview, making it difficult to easily search, edit, and preview updates. It is important to equate a sample prototype with a snapshot in another window. **What problems is Dyspatch solving and how is that benefiting you?** Dyspatch is just an email development tool that helps teams to automate the whole email development process. Allow the email team to create emails quickly and conveniently with a collection of post-tested, on-brand email pieces that don't need coding. Integrate with Pardot, Hubspot, Marketo, SendGrid, and other applications. ### 5. How They Send Their Own Emails Tell Me Everything I Need To Know About Their Platform **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Dyspatch?** Variety of templates offered plus drip campaigns. **What do you dislike about Dyspatch?** Beware. I registered for a conference in which Dyspatch was speaking at. I was then included in their email subscription list. I tried to unsubscribe by clicking the unsubscribe link at the bottom of the email but I landed on a page with erroneous code and was unable to unsubscribe. I replied to the email notifying them of the problem and to unsubscribe me, and a rep said thanks for the heads up and that I will be unsubbed. Well, in the next three days, I continued to receive more emails - one every day, for a total of four, and clearly, I was irate receiving them. I presume I've been put in a drip campaign and I assume their emails will continue coming until their campaign ends, even though in every email, I said they need to take a look at their broken unsubscribe link and fix it. I've cleared my browser cache, did private browsing, tried different browsers, it all came up with the same error page. Their email domain is "sendwithus" and the broken unsubscribe page has "sendwithus" in the URL, which is one of their products. It makes sense they're using their own products, but holy moly, if this is any indication of what their product is like and they cannot fix an essential and required feature (unsubscribe link) even for their own email marketing, then that's all I need to know to avoid them at all costs. There's plenty of other email marketing/marketing automation platforms out there. **Recommendations to others considering Dyspatch:** Avoid. There are plenty of other email marketing/marketing automation platforms that wouldn't leave an essential feature (unsubscribe) broken for such a long time. **What problems is Dyspatch solving and how is that benefiting you?** No problems have been solved with them. ### 6. Easy to use and good support **Rating:** 5.0/5.0 stars **Reviewed by:** Eric N. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2020 **What do you like best about Dyspatch?** Sendwithus template are fully featured with support for JINJA. The web interface for template design, preview, and "device testing" give us confidence that emails will look good for all recipients. Versioning templates makes sense. Developers have had no problems with the integration libraries (we trigger from our Java backend). Web based analytics are also easy to use and provide most of the information we need to for the most common troubleshooting tasks. Support team is fantastic. Very fast responses, and always finds a solution/answer. **What do you dislike about Dyspatch?** API is pretty basic and sometimes we are not able to get troubleshooting data needed from either API or dashboard. In fact some things are in the dashboard through a web app layer that is not directly available through API. **What problems is Dyspatch solving and how is that benefiting you?** Allow product and design to manage transaction email templates with minimal developer interaction. Get analytics on email delivery, open, click. Empower support to track emails write down to the individual send to answer end customer inquiries. We are able to create new and update existing transaction emails very efficiently and get all the data we need with virtually zero developer interaction. ### 7. Powerful tools **Rating:** 3.5/5.0 stars **Reviewed by:** Gabe F. | UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Ability to review in clients, send test emails and do A/B testing. **What do you dislike about Dyspatch?** lack of folders for snippets; it would be good to be able to archive but still view old versions for record-keeping. **Recommendations to others considering Dyspatch:** Also look at Litmus - they've improved recently. **What problems is Dyspatch solving and how is that benefiting you?** problems: viewing email in clients; benefits: organizing email ### 8. Why Sendwithus is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Hayden W. | Technical Lead, Photography, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Dyspatch?** I love the usability both on the frontend and with the api. So much thought has gone into how people actually use the software. The ability to easy copy template id's is a lifesaver. I know it seems small, but it brings the use-ability up to 11. **What do you dislike about Dyspatch?** There frontend does not always update as if the page was refreshed. Sorting is a good example of this. Things are sorted alphabetically when you refresh, but not so when you update things on the frontend. Email templates always look ugly. It's really hard to organize your html in way that isn't overwhelming to nontechnical people. Also, would like to be able to access snippets from within the template editor. You currently have to have multiple windows or tabs open to manage snippets. ALSO just thought of this! But versioned snippets? Right now if you change a snippet it affects all of your emails. I wish there was a way to create another version that you can test out before you publish it live. Finally, a better way to promote versions when you promote new code that makes use of those new versions. There have been a couple times where this has been missed because it is an extra task. **What problems is Dyspatch solving and how is that benefiting you?** We are using sendwithus for all of our transaction email. Non technical staff are able to handle the majority of editing while handing off any of the more complicated tasks to developers. ### 9. Very useful for separating marketing and developer roles in customer communication **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** I really like the use of jinja in templates - it is a really powerful feature that allows those who excel at formatting and email marketing shine with straightforward implementation of devs (passing necessary data to templates in API calls and automations) **What do you dislike about Dyspatch?** I think it is very unfortunate that you can not pull very much from log data using the API. One very obvious example would be the inability to render the sent email based on the log. Instead, I have to try to reconstruct the data that would have been sent to the api call/automation, and call the render method on that data. **Recommendations to others considering Dyspatch:** Feature rich and easy to use! Wish I had switched from my previous provider sooner. **What problems is Dyspatch solving and how is that benefiting you?** Devs were constantly being asked to alter email templates based on mockups by the communications director - this diverted dev attention for a communications task. That problem has been resolved. ### 10. Excellent tool with few shortcomings **Rating:** 4.0/5.0 stars **Reviewed by:** John W. | Sr. Marketing Operations Business Analyst - Technology & Data Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dyspatch?** Live template builder is great for coders, Litmus integration makes QA a breeze, snippets save time and effort, reliable data importing/personalization **What do you dislike about Dyspatch?** No nested folders, search function is a little lacking. **What problems is Dyspatch solving and how is that benefiting you?** We have a bank of 400+ email templates, all of which we've built in Sendwithus. The builder in SWU is phenomenal if you write code - your changes are updated almost instantly. QA is made simple with the Litmus integration. Code editor is colorized, making it far easier to scroll through lines of HTML. The Snippet functionality is also great, and has saved an immense amount of time and headaches. If they implement nested folders and improve the template search function just a bit, I'd give it a 10. ## Dyspatch Discussions - [What do you like most about Dyspatch for email production, and what improvements could be made?](https://www.g2.com/discussions/what-do-you-like-most-about-dyspatch-for-email-production-and-what-improvements-could-be-made) - [What is Dyspatch used for?](https://www.g2.com/discussions/what-is-dyspatch-used-for) - [View Dyspatch pricing details and edition comparison](https://www.g2.com/products/techdrop-labs-inc-dyspatch/reviews/dyspatch-review-473189?section=pricing&secure%5Bexpires_at%5D=2026-05-29+16%3A13%3A37+-0500&secure%5Bsession_id%5D=25025981-765b-4ec9-b235-fc16dfcca5d8&secure%5Btoken%5D=2f55cd8988331c49462a4f9071e83d5b29fcada9e614b891e34120e5dbcc30fb&format=llm_user) ## Dyspatch Features **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Edit** - Pre-Made - Build - HTML **Logistics** - Analytics - Issues - Integrations - Shareable Link **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration ## Top Dyspatch Alternatives - [AWeber](https://www.g2.com/products/aweber/reviews) - 4.2/5.0 (616 reviews) - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - 4.3/5.0 (958 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,434 reviews)