--- title: Teamwork CRM Reviews meta_title: 'Teamwork CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 58 reviews by the users' company size, role or industry to find out how Teamwork CRM works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 58 scale: '5' date_modified: '2026-07-13' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Teamwork CRM Reviews **Vendor:** Teamwork **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.2/5.0 **Total Reviews:** 58 ## About Teamwork CRM Teamwork.com offers a suite of integrated business management apps that enables teams to communicate seamlessly, collaborate effortlessly, drive sales, support clients and efficiently deliver on all your projects. Teamwork CRM lets you split leads and opportunities into separate pipelines giving you greater visibility and control over your sales process. No more trying to keep track of your leads across multiple spreadsheets and emails. With Teamwork CRM, you have full visibility over your sales process — giving you more insights on how to accelerate it and make sure nothing falls through the cracks. With one central place to track everything from first touch to winning the deal, your team will know exactly where to focus their time and see how each deal is progressing at every stage of the sales cycle. ## Teamwork CRM Pros & Cons **What users like:** - Users love the **ease of use** in Teamwork CRM, enjoying intuitive navigation and streamlined customer management. (7 reviews) - Users appreciate the **easy setup** of Teamwork CRM, enabling quick start and smooth team collaboration from day one. (3 reviews) - Users love the **intuitive and straightforward interface** of Teamwork CRM, enhancing productivity without overwhelming complexity. (3 reviews) - Users value the **intuitive interface** of Teamwork CRM, facilitating easy navigation and enhancing overall productivity for sales teams. (3 reviews) - Users value the **centralized lead tracking** in Teamwork CRM, enhancing collaboration and simplifying the sales process. (3 reviews) - Simplicity (3 reviews) - Users value the **smooth team collaboration** in Teamwork CRM, enhancing organization and clarity in lead management. (2 reviews) - Easy Tracking (2 reviews) - Users value the **organization efficiency** of Teamwork CRM, enabling seamless collaboration and streamlined lead management. (2 reviews) - Seamless Integration (2 reviews) **What users dislike:** - Users find the **limited customization** options in Teamwork CRM restrictive, hindering their ability to tailor functionalities effectively. (4 reviews) - Users find the **missing features** in Teamwork CRM limiting, especially in email integration and advanced customization options. (3 reviews) - Users find the **email integration inconsistent** , struggling with threading and tracking, impacting overall functionality. (2 reviews) - Users criticize the **limited feature set** of Teamwork CRM, seeking improvements in email integration and mobile capabilities. (2 reviews) - Users experience **integration issues** with Teamwork CRM, struggling with basic email linking and limited tool compatibility. (2 reviews) - Not Intuitive (2 reviews) - Not User-Friendly (2 reviews) - Expensive (1 reviews) - Learning Curve (1 reviews) - Licensing Issues (1 reviews) ## Teamwork CRM Reviews ### 1. Teamwork review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Teamwork CRM?** It is available for mobile and computers. I love the reporting feature and how it handles the project. **What do you dislike about Teamwork CRM?** The integration with 3 party tools and interface designs are not good. **What problems is Teamwork CRM solving and how is that benefiting you?** You can assign the tasks and manage team members ### 2. View and Control Sales Process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2020 **What do you like best about Teamwork CRM?** Complete Sales process is running in front of your eyes. Looks Cool !:) Easy to Setup. Rich User Interface. **What do you dislike about Teamwork CRM?** Nothing to Dislike. Although the tool is lagging in certain areas like : Customer Support and Cost. But how the core team is addressing the weak areas is appreciable. **Recommendations to others considering Teamwork CRM:** If Teamwork CRM is able to incorporate below few features, it will provide extra weightage and customer satisfaction: - Bulk Editing of Lead / Opportunity Records. - Email Integration. - Integration with Social Networking sites. **What problems is Teamwork CRM solving and how is that benefiting you?** We are using Teamwork CRM to rack our Sales Processes. We are creating Visual Reports, set up activities such as calls, tasks, meetings, or emails, which helps us in tracking and closing the current deals and predicting the future Sales. ### 3. CRM Ticketing tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Teamwork CRM?** The ease of work. The storage of documents. Tracking **What do you dislike about Teamwork CRM?** The UI is not good. Accessibility not across all devices **What problems is Teamwork CRM solving and how is that benefiting you?** Working with client to resolve the issues and track the changes ### 4. Teamwork CRM is the best tool for monitoring sales team activities. **Rating:** 5.0/5.0 stars **Reviewed by:** Sourav S. | Retail Sales Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Teamwork CRM?** Teamwork CRM makes it easy to monitor sales team activities. They provide a complete dashboard of all activities similar to a CRM. It is a simplified app that creates a pipeline for the sales team. That's great! Teamwork provides great support for users from beginning to end. It has a cool interface and forecasting features that can really predict future sales, so all users can focus on their work pipeline. It's very important for me, and I also love CRM services. **What do you dislike about Teamwork CRM?** Teamwork CRM is not for everyone. Missed deadlines are one of the dislikes, but overall, it is liked. **Recommendations to others considering Teamwork CRM:** Poor communication is your most common problem. You can improve your communication skills and timing. **What problems is Teamwork CRM solving and how is that benefiting you?** I'm saving time by making contact and easily monitoring with the Teamwork CRM application. It is important in analyzing sales reports and monitoring the sales team, which should be improved to increase the success of my sales strategies. Teamwork CRM provides a single app that organizes call reports, customer information, user details, and much more. As a result, I have realized many benefits. ### 5. Not for our organization. we use more like oracle RN and CVS **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2020 **What do you like best about Teamwork CRM?** simple, fast, usefull, lot of options, u can use it in several projects. it's easy to setup , configure and install as long as you have previous experience **What do you dislike about Teamwork CRM?** i didnt find any dislike, its just not for our organization. i think that google has a cheaper version, oracle version is way much expensive. **Recommendations to others considering Teamwork CRM:** first evaluate your group, your team, your process, then think about implementing this product. "first clean the house, then buy the furniture" **What problems is Teamwork CRM solving and how is that benefiting you?** Not for our organization. we use more like oracle RN and CVS. we dont have the team that big so we can give it very good use. but we plan to setup and deploy in a client ### 6. Developing the routine **Rating:** 4.5/5.0 stars **Reviewed by:** Ricardo S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2019 **What do you like best about Teamwork CRM?** It has an extremely reduced obstacle to access from a price and also technological understanding point of view. After marginal established (welcoming customers and also developing your sales funnels) you're off to the races. **What do you dislike about Teamwork CRM?** It's a brand-new item so some functions that are consisted of with various other items aren't there. Team effort's item roadmap has many of these things covered. **What problems is Teamwork CRM solving and how is that benefiting you?** We're making use of Synergy CRM to develop behaviors and also society around partnership structure. It's simpleness is vital to assisting individuals construct the straightforward behaviors of inspecting the device, including leads, organizing tasks. ### 7. Teamwork CRM - Providing a simplified view of the Sales Pipeline **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Teamwork CRM?** The highlight is the ability to remote access and control the software from your smartphone. It virtually makes it nonexistent the need to be physically present to monitor your sales process at the desktop. **What do you dislike about Teamwork CRM?** Though the business packages are costly, the biggest issue is the lag in the software, which would a high-speed internet connection for better results. The ability to transfer large files fast is a drawback. **What problems is Teamwork CRM solving and how is that benefiting you?** Mostly for providing tech support for our existing clients and to onboard prospective clients. **Official Response from Nancy Mai Harnett:** > Hey there, Thank you for the review of Teamwork CRM! We are delighted to have you as part of the Teamwork CRM family. Hmmm a lag you say? Could you email our support team with this issue to see if this is can be fixed on our end, although it might be an internet issue like you said. You'll find them by dropping an email to support@teamwork.com. Many thanks, Nancy at Teamwork :) ### 8. CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Teamwork CRM?** You can do so many things in this one software **What do you dislike about Teamwork CRM?** It needs to restart more than other softwares **What problems is Teamwork CRM solving and how is that benefiting you?** Who did not close out accounts and who did not work accounts. Love that I can send emails, and messages through it **Official Response from Nancy Mai Harnett:** > Hey there, Thank you for the review of Teamwork CRM. We are delighted to have you as part of the Teamwork CRM family - and excited to have a 5 star review this afternoon! Could you email our support team over at support@teamwork.com with more information on why you need to restart the application? They might have a solution for you on this. Many thanks, Nancy at Teamwork :) ## Teamwork CRM Discussions - [Do I pay monthly or annually?](https://www.g2.com/discussions/do-i-pay-monthly-or-annually-dad69c13-b50d-43ec-8d7e-05b737e07e93) - 1 comment, 1 upvote - [When do I pay?](https://www.g2.com/discussions/when-do-i-pay-f4fe0edb-fcd4-4cfd-b610-e62f9f2fe0b7) - 1 comment, 1 upvote - [Why are you giving us 30 days free?](https://www.g2.com/discussions/why-are-you-giving-us-30-days-free) - 1 comment, 1 upvote - [Which methods of payment do you accept?](https://www.g2.com/discussions/which-methods-of-payment-do-you-accept-14e96e6d-783a-4758-8afe-4f6d3fe469d1) - 1 comment, 1 upvote - [Can I cancel, upgrade, or downgrade later?](https://www.g2.com/discussions/can-i-cancel-upgrade-or-downgrade-later-94342d0a-1853-4759-a2a8-b0ed8647bf8e) - 1 comment, 1 upvote - [View Teamwork CRM pricing details and edition comparison](https://www.g2.com/products/teamwork-crm/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+01%3A36%3A47+-0500&secure%5Bsession_id%5D=9d1f2218-adec-425e-9d88-32da7300e726&secure%5Btoken%5D=22a2ae8132fefcc64d8ffd95b96d4e1996dc0822aa5dc9a92496ded84d28ded7&format=llm_user) ## Teamwork CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Teamwork CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,265 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,668 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,835 reviews)