NANDAN K.
NK
NANDAN K.
Sr. Process manager
Small-Business (50 or fewer emp.)
"Easy Remote Access Anywhere with Quick, Hassle-Free Troubleshooting"
5/5
What do you like best about TeamViewer?

Easy remote access to office and home computers from anywhere.

Quick troubleshooting for colleagues without requiring them to be very technica Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Expensive licensing – One of the costliest remote access solutions for business use Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer
Edit edit

Hi Nandan,

Thank you for your positive review.

We're glad to hear that TeamViewer makes it easy to access your office and home computers from anywhere and helping you diagnose and resolve issues in real time without needing to be physically present, reducing downtime and improving support efficiency.

We also appreciate your feedback regarding licensing costs. Your input is valuable as we continue to enhance the overall TeamViewer experience.

Best regards,

Valeria/TeamViewer

David G.
DG
David G.
Technicien-coordonnateur à la mise en ondes
Small-Business (50 or fewer emp.)
"Temviewer"
4/5
What do you like best about TeamViewer?

I really appreciate TeamViewer, especially for its reliability and ease of use. However, for people less comfortable with computers, the tool can sometimes seem intimidating. It is therefore important to support users and clearly explain how it works. The main difficulty often comes from a lack of understanding of the software's purpose, which can create a mistaken impression that access is permanent. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

For people who are not very familiar with computers, installation and getting started can be a challenge. Clear guidance and some additional explanations are sometimes necessary for the experience to be fully positive. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer
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Hello David,

Thank you for your positive comment, even if sometimes it can be a bit confusing for people who don't know about computers.

Therefore, we take the opportunity to invite you to click on the following link, where you will find a guide that can help you with those friends and family who need some guidance:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

AD
Abhiram D.
Small-Business (50 or fewer emp.)
"Effortless Remote Access, Priced on the Higher Side"
4/5
What do you like best about TeamViewer?

I like TeamViewer because it requires no complicated setup, making the initial setup pretty straightforward and the onboarding easy. I also appreciate how it consolidates features such as file transfer, remote rebooting, and screen recording all in one place, which enhances my productivity. Instead of emailing files back and forth or using a shared directory, I can use the drag-and-drop feature within the application for file transfer. Also, it allows me to access my work laptop from anywhere, which is especially useful when I'm working from home. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Pricing can be steep for individuals. A more affordable version for small teams, say 2-3 member teams, should be available. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer
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Hi Abhiram,

Thanks for sharing your experience. It’s great to hear that TeamViewer makes remote access simple and efficient for you, from easy onboarding to features like drag‑and‑drop file transfer and remote reboots, helping streamline your daily workflow.

We understand your concern about pricing for individuals and very small teams. Feedback like yours helps us better understand customer needs and informs ongoing discussions around flexibility and value for different types of users.

Best,

Ying/TeamViewer

Bhodith .
B
Bhodith .
Small-Business (50 or fewer emp.)
"Effortless Remote Support with Reliable Connectivity"
5/5
What do you like best about TeamViewer?

I like TeamViewer for its simple and easy interface, which helps me connect quickly without any confusion. Its fast remote connection makes troubleshooting smooth, and the easy file sharing features let me send important files instantly during support sessions. The initial setup was very easy and straightforward, saving a lot of time with quick installation and no need for much technical knowledge. Overall, TeamViewer is easier to use, more reliable, and has better remote access features than other tools we've tried. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

sometimes the connection becomes slow or unstable on weak internet. Better stability and less lag would improve it a lot I feel. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer
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Hello Bhodith,

Thank you for your detailed and thoughtful review!

We’re glad to hear that TeamViewer’s simple interface, quick setup, and reliable remote access are helping make your troubleshooting and support sessions more efficient. It’s great to know that features like fast connections and easy file sharing are adding value to your workflow.

We appreciate your feedback regarding connection stability. When experiencing slow or unstable connections, we recommend ensuring that both devices are running the latest version of TeamViewer, available on our official website. If everything is up to date, restarting both devices—and, if possible, rebooting the WiFi router—can often help improve performance.

Thanks again for sharing your experience and for choosing TeamViewer!

Best,

Valeria/TeamViewer

Verified User in Program Development
AP
Verified User in Program Development
Small-Business (50 or fewer emp.)
"It does its thing, but constantly changes the design and sometimes requires restarts."
2.5/5
What do you like best about TeamViewer?

In principle, it is very simple and therefore pleasant to control. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

We also use our phone through the computer, which is why TeamViewer first turns down the phone volume when connecting to a client or a colleague;

That it constantly changes its design;

That it often freezes in the contact selection when choosing whom to connect to and requires a complete restart, ending the task. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer
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Hello There,

Thank you for taking the time to leave detailed feedback. It's great to hear that TeamViewer helps you work closely with clients and makes remote support easy to manage.

At the same time, we're sorry to hear about the challenges you've experienced with interface changes, audio behaviour during connections, and application freezes. We understand that consistency and reliability are essential when supporting customers, and we appreciate you highlighting these areas.

Thank you for sharing your perspective. Feedback from experienced users like you helps us continue improving the experience for everyone.

Best,

Ying/TeamViewer

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Standalone Professional Remote Support Tool For Organization"
5/5
What do you like best about TeamViewer?

In Teamviewer, Specially in Business Enviornment, I have control over the systems by installing Teamviewer host in them and keeping Teamviewer full version in my system. So, Only I can take teamviewer of my team, They can't. That's how the security is maintained. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

In new version of Teamviewer, It does not allow even single time to take remote without signup or signin. Same was possible in old version teamviewer. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer
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Hello TeamViewer user,

Thank you for sharing your experience.

It is great to hear that TeamViewer helps you maintain control and security in your business environment by clearly separating access between the Host installations and the full version. That setup can be very effective for professional remote support.

We understand that the sign‑in requirement in newer versions can be frustrating, particularly if you previously relied on one‑time connections. This change helps ensure a more secure experience by requiring all active users to have a verified TeamViewer account.

You can find more information here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/account/teamviewer-account/

We apologize for any inconvenience this change may have caused.

Best regards,

Valeria/TeamViewer

Verified User in Online Media
UO
Verified User in Online Media
Mid-Market (51-1000 emp.)
"Teamviewer Is An Asset for Remote Workflows"
4.5/5
What do you like best about TeamViewer?

Using Teamviewer on portable devices (Android, iOS) has been highly beneficial when supporting equipment on-the-go. The performance, especially on Android, has improved significantly recently. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The ability to have non-keyboard/mouse USB-devices work across the platform would be a very useful feature. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer
Edit edit

Hello There,

Thank you for sharing your experience with TeamViewer. We're delighted to hear that TeamViewer has become an asset to your remote workflows and that the improved performance on Android devices has made supporting equipment on the go even more effective. It's also great to know that remote access helped your organization maintain operational flexibility during the pandemic.

We appreciate your suggestion regarding support for additional USB devices across remote sessions. Feedback like yours helps us better understand how customers use TeamViewer in real-world environments.

Thank you again for your recommendation and for choosing TeamViewer.

Best,

Ying/TeamViewer

Bilal S.
BS
Bilal S.
Digital Marketing Executive
Mid-Market (51-1000 emp.)
"Easy to Use on Desktop and also Mobile"
5/5
What do you like best about TeamViewer?

AI Feature, especially Session Insight, saves time. I like the remote interface and the new audio-video forwarding feature. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

It would be nice to see faster connection speeds on slower internet connections. Improving file transfer speeds, making the interface simpler. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer
Edit edit

Hi Bilal,

Thank you for your review and recommendation. We're pleased to hear that TeamViewer's AI capabilities, especially Session Insights, make your daily work easier and that features like audio-video forwarding contribute to productive meetings with clients around the world.

We also appreciate your suggestions about improving performance on slower networks and streamlining the interface. Hearing directly from users helps us better understand the features that matter most. For tips and product information, we invite you to explore our Knowledge Base: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Best regards,

Ying/TeamViewer

Michael B.
MB
Michael B.
IT Professional
"Teamviewer used to be good."
3.5/5
What do you like best about TeamViewer?

I can access any system that has been previously added to my company. It's very easy to get someone to put Teamviewer on their system for remote access. It's one of the few remote software that allow me access to admin controls and windows. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The new interface is so slow it's practically unusable, I try to only use the web interface. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer
Edit edit

Hi Michael,

Thank you for sharing your honest feedback. We're pleased to hear that TeamViewer makes it easy to deploy remote access, connect to managed devices, and perform administrative tasks when supporting users.

We also appreciate your candid comments regarding the performance of the new interface. Feedback like yours helps us understand where improvements are needed, and we're continuously working to enhance the experience. Thank you for taking the time to share your thoughts with us.

Best,

Ying/TeamViewer

KC
Karen C.
Content Manager
Mid-Market (51-1000 emp.)
"TeamViewer, the best software for your video conferences and work meetings."
5/5
What do you like best about TeamViewer?

TeamViewer is an excellent software that offers the best digital features and capabilities for your video conferences and virtual meetings, promoting a secure and productive work environment for collaboration and sharing work processes.

I can also say that TeamViewer is software that stands out for the security of all its communication features, protecting the data of all its users and ensuring the best virtual quality for all your work meetings. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

My current experience using TeamViewer's virtual communication features and resources has been positive and advanced, I have nothing bad to say about its effectiveness and operational performance. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer
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Hello Karen,

Thank you so much for sharing your review!

We're glad to hear that TeamViewer’s secure communication features and high‑quality meeting tools are supporting your virtual collaboration so well. It’s great to know you’ve had such a positive experience with video conferences and digital meetings.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer