# TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,960 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users appreciate the **ease of use** of TeamViewer, enjoying seamless access and an intuitive user interface. (518 reviews) - Users love the **easy remote access** with TeamViewer, which simplifies logins and enhances client support efficiency. (424 reviews) - Users love the **easy remote access** of TeamViewer, simplifying connections with clients and friends effortlessly. (341 reviews) - Users love the **Easy Access** feature of TeamViewer, simplifying remote connections and device control for efficient collaboration. (277 reviews) - Users appreciate the **seamless remote access** of TeamViewer, enhancing productivity with its user-friendly interface and cross-platform compatibility. (275 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (266 reviews) - Reliability (261 reviews) - File Transfer (164 reviews) - Access Ease (161 reviews) - Easy Setup (154 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, impacting performance and limiting usability, especially on poor connections. (180 reviews) - Users experience **connectivity issues** with TeamViewer, impacting performance during bad or slow connections. (146 reviews) - Users indicate that TeamViewer can be **very expensive** , particularly for commercial use compared to alternatives. (139 reviews) - Users experience **slow performance** with TeamViewer, especially during weak internet connections, impacting usability significantly. (135 reviews) - Users often face **remote access issues** with TeamViewer, including connection failures and confusing control panels. (119 reviews) - Missing Features (90 reviews) - Poor Connectivity (86 reviews) - Limited Features (82 reviews) - Slow Loading (82 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** easy to connect, easy to use, and the response is easy **What do you dislike about TeamViewer?** nothing, the migration of the old groups with the new ones **What problems is TeamViewer solving and how is that benefiting you?** solve for me, the installation of systems, provide user support without moving from my workstation ### 2. A great collaboration and remote access tool since 2016. **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek K. | PR and Featured Content Curator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about TeamViewer?** I like the simple UI that doesn't overburden me with a ton of options or suggested content. I use it to remotely control my PC which is the primary access for personal documents or checking up on some active tasks. I also use it to share screen with my fellow writers some times when they have hiccups in their workflow. As a long-time use of TeamViewer, the experience has gotten better for sure. **What do you dislike about TeamViewer?** I don't like that the app needs an account to work. Simple connections used to be a thing with TeamViewer but now it's account centric. AnyDesk doesn't force me to create one which is good but still it's laggard which is why I continue to use TeamViewer. Simple connections should be a priority. **What problems is TeamViewer solving and how is that benefiting you?** It's a great screen sharing and a great collaboration tool as well. I can join any of my writers in their brainstorming session and help them fix their mistakes. Remotely accessing my Windows PC is also seamless with TeamViewer since Remote Desktop (Microsoft) is unavailable on Home editions. I can transfer files that I have on my PC and the connected hard disks anytime. It offers unfettered access from my mobile app whenever I'm away from my desk and need to resolve an issue quickly. I don't need to struggle with typing or cursor movement as the mobile app has everything my workflow needs. **Official Response from Valeria Di Prisco:** > Hi Abhishek, Thank you for your review and for sharing your experience with us.. Regarding your account comment, we now require everyone actively using TeamViewer to have a validated TeamViewer account to increase the security of users in our network Please find more info here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/account/teamviewer-account/ We apologize for any inconvenience. Best, Valeria/TeamViewer ### 3. Quick, easy, and access with freedom without bugging your client later. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** Overrides dumb security showstoppers that are literally useless. If the client wants your help, the client needs all the help, and not want you to bug him until a problem is completely resolved. **What do you dislike about TeamViewer?** It's not always as stable as you think it would be. **What problems is TeamViewer solving and how is that benefiting you?** Assisting my clients with computer issues. Remoting to my workplace for internal access. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your rating and for sharing your experience with us. In cases like yours, with some instability in the connection, we suggest ensuring that both sides have the latest version of TeamViewer available in our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best, Valeria/TeamViewer ### 4. Reliable comfortable Solution for Maintenance and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christian A. | IT System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about TeamViewer?** First, it seems to be all about security. Simple access without need for passwords, a great management console, reliability even with poor network conditions, multi monitor, cross operating systems, there's no wish left - and patch management is truly awesome. It's a great automation hardly ever requiring manual intervention, configurable in a granular way, and even on small SSDs, it doesn't claim a huge package cache to hold outdated software versions. It's just my favourite support, maintenance, monitoring and patch management solution for more than 15 years now. **What do you dislike about TeamViewer?** There's no caveat. One could just discuss the cons of not forcing users to get their stuff done without help and then there are these flawed concepts of "work" and "alarm clock" and "limited salary", but that's not genuinely linked to TeamViewer. **What problems is TeamViewer solving and how is that benefiting you?** It improves efficiency both concerning amount of time and quality of service when it comes to quick support interventions, monitoring system health and maintenance and patch management. It saves employee costs in a great manner in system administration, system availability and user needs. **Official Response from Valeria Di Prisco:** > Hello Christian, Thank you for your positive review and for sharing such a detailed experience. We are happy that you chose us as your favorite remote access solution. It's great to read that our features regarding security, automation, and reliability continue to meet your expectations. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a more complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer ### 5. Tool for accessing remote equipment easily and quickly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** Access remote equipment easily and quickly **What do you dislike about TeamViewer?** The security risk that may arise from a security breach in TeamViewer. Ensure that access to devices can only be saved by IP. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to equipment and multiple people can connect at the same time. **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for your feedback! We’re glad to hear that TeamViewer makes it easy and efficient for you to access remote equipment and collaborate with multiple users. We also appreciate your thoughts regarding security. Feedback like this is important, and we value your perspective as we continue to improve the overall experience. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 6. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** May 14, 2026 **What do you like best about TeamViewer?** Great staff. Both Olivio Bafile and the support technician were excellent listeners and attentive. They solved my problem very efficiently. **What do you dislike about TeamViewer?** The ticket system was not as quick, nor useful as my phone call to solve my issue **What problems is TeamViewer solving and how is that benefiting you?** I work in wastewater treatment **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for sharing your experience. It is great to hear that our team provided attentive support and resolved your issue efficiently. Delivering a helpful and responsive experience is very important to us. We also appreciate your feedback about the ticket system compared to your phone interaction. Your perspective helps us better understand how different support channels are experienced in practice. Thank you again for your feedback and for using TeamViewer in your work. Best regards, Valeria/TeamViewer ### 7. Excellent service from the platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery **Reviewed Date:** May 29, 2026 **What do you like best about TeamViewer?** service stability and it is efficient as a product **What do you dislike about TeamViewer?** the cost is very high and the technical restrictions it has versus the competition **What problems is TeamViewer solving and how is that benefiting you?** stable remote connection to other PCs and is part of our services ### 8. Secure Remote Access with Reliable Unattended Support **Rating:** 5.0/5.0 stars **Reviewed by:** Reshma S. | Data analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2026 **What do you like best about TeamViewer?** exceptional ease of use, secure remote access across, Users frequently praise its reliable unattended access, file transfer, and multi-monitor support, making it ideal for both IT support and remote work. **What do you dislike about TeamViewer?** high, rising subscription costs, aggressive false-positive detections of "commercial use" on free accounts, and intrusive, unremovable pop-up warnings for clients **What problems is TeamViewer solving and how is that benefiting you?** remote work, IT support, and device management by enabling secure, instantaneous remote access to computers, servers, and IoT devices from anywhere. **Official Response from Valeria Di Prisco:** > Hello Reshma, Thank you so much for your review. Regarding your comment about false-positive commercial use detections, TeamViewer sometimes detects false positives. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all IDs to the form (local and remote-side IDs). Best regards, Valeria/TeamViewer ### 9. TeamViewer Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jaya prakash P. | Project Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about TeamViewer?** Teamviewer is very useful to connect to my friends and clients remotely and control their device from a remote location. It is very easy to setup, you just have to share your unique id and password. I use it once a week. **What do you dislike about TeamViewer?** Although it is free for limited period, the cost is very high and the performance is also not good when the connection is bad/slow. And the free version has many limitations. **What problems is TeamViewer solving and how is that benefiting you?** So me and my client live at very different places and they are far away. So to discuss about a project or resolve any issues it is very frustrating to meet in-person everytime as we have to a lot of travelling. Teamviewer helps us to connect remotely and discuss remotely. **Official Response from Valeria Di Prisco:** > Hello Jaya, Happy to hear that TeamViewer helps you with your remote connections with friends and family, even if you experienced some slowness in the connection In cases like yours, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Finally, your feedback about the free version limitations is very important to us, and we will ensure that it reaches the right team. Have a nice day! Valeria/TeamViewer ### 10. Fast, Secure, and Easy Remote Access from Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** shailendra s. | Web Analytics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2026 **What do you like best about TeamViewer?** I would say its very fast, secure and easy remote access from anywhere. **What do you dislike about TeamViewer?** I think its high pricing for commercial use is main thing which may be dislike. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves remote accesss issues by letting you control devices from anywhere, saving time and enabling quick troubleshooting and work flexibility. **Official Response from Ying Qin:** > Hello Shailendra, Thanks for sharing your experience with TeamViewer. It’s great to know that you find the platform fast, secure, and easy to use for remote access and troubleshooting, helping you save time and stay flexible. We understand that pricing for commercial use is an important consideration, especially when evaluating advanced features. Your feedback is valuable and helps us better understand customer expectations as we continue to refine our offerings and deliver strong value across different use cases. Best, Ying/TeamViewer ### 11. Easy to Use and Very Stable Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2026 **What do you like best about TeamViewer?** The platform is easy to use and are very stable. **What do you dislike about TeamViewer?** It very expensive and limited to a few users, even that I fell that I pay a lot. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to my company computers. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. It is great to hear that you find TeamViewer easy to use and stable, and that it effectively supports your remote access to company computers. We understand your concern about pricing. Your feedback is important and helps us better understand expectations around flexibility and value. Best regards, Valeria/TeamViewer ### 12. support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** May 29, 2026 **What do you like best about TeamViewer?** security and response good as well as support is good from team whne any issue faced **What do you dislike about TeamViewer?** hanging issue and limitation while use sam id 2 person **What problems is TeamViewer solving and how is that benefiting you?** tile saving travel cost saving ### 13. Awesome for Sharing Access with Third Parties **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** The ability to share acess specially with Third party situations **What do you dislike about TeamViewer?** Nothing as of now its awesome! I love it **What problems is TeamViewer solving and how is that benefiting you?** First of all safety and relaibility. It is well known so noone objects while sharing access and same goes when I have to share it. Its trustworthy **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for the positive feedback! We’re happy to hear TeamViewer helps you confidently and securely share access, especially in third‑party situations. The trust, safety, and reliability from our users are so important to what we do, so it’s great to know that’s making your experience seamless and worry‑free. Have a great day, Valeria/TeamViewer ### 14. Very Good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** May 14, 2026 **What do you like best about TeamViewer?** Reliability and ease of use It does all that I require at this time **What do you dislike about TeamViewer?** I can find any at this time, I can find any at this time **What problems is TeamViewer solving and how is that benefiting you?** I can provide timely support to my clients from anywhere **Official Response from Ying Qin:** > Hi there, thank you for your review. We are glad to hear that you value TeamViewer’s reliability and ease of use, and that it fully meets your needs at the moment. Being able to provide timely support to your clients from anywhere is exactly the kind of flexibility we aim to enable. Thanks for taking the time to share your experience on G2. We appreciate your feedback and wish you continued success with TeamViewer. Best regards, Ying/TeamViewer ### 15. Easy to use. However,the support teams help you to resolve any problem in case you have. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics **Reviewed Date:** April 13, 2026 **What do you like best about TeamViewer?** Fast and stable connection,it's been best remote connection tool so far since I used 6 years ago. **What do you dislike about TeamViewer?** To set up first time has a bit challenging for some people.Please make video more detailed for those who are not good at computer skills. **What problems is TeamViewer solving and how is that benefiting you?** My problem is that I could not activate my licences which I bought in Australia,because I used to buy the licence under the same email address in China before I moved to Australia.The support teams helped me to solve it by phone and Email with a great patient. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your feedback! We’re glad to hear you’ve enjoyed TeamViewer’s fast and reliable remote connection over the years. It’s also great to know our support team could help resolve your license activation issue smoothly. Regarding the comment about the first setup, we understand that it may not be easy for non-techy people. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best, Valeria/TeamViewer ### 16. Primary Remote Access Tool for Our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Jefferson F. | Estagiário de TI, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about TeamViewer?** At Visagio, what I like most about TeamViewer is its reliability and ease of use for remote access and technical support. It allows our IT and project teams to connect securely to client and internal systems from anywhere, without complex setup. The connection is stable, even on lower bandwidth networks, and the interface is intuitive enough for both technical and non-technical users. Features like file transfer, multi-session management, and unattended access make daily operations smoother and save valuable time when providing remote assistance. **What do you dislike about TeamViewer?** TeamViewer is a powerful and reliable tool, but occasionally the performance can be affected on very low bandwidth connections, which may slow down remote sessions. Additionally, some advanced features, such as mass deployment or custom branding, require higher-tier plans, which can increase costs for larger teams. Despite these minor limitations, the platform remains highly effective for daily remote support and collaboration. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us at Visagio provide secure and efficient remote support for both internal systems and client environments. It eliminates the need for on-site visits, saving significant time and travel costs. The platform allows our IT and project teams to troubleshoot issues, transfer files, and manage multiple sessions simultaneously, ensuring business continuity and minimizing downtime. Overall, it improves operational efficiency, enables fast problem resolution, and allows our team to focus on strategic initiatives rather than routine technical tasks. **Official Response from Valeria Di Prisco:** > Hello Jefferson, Thank you very much for your review and for sharing your experience using our remote-control solution. We are delighted to see how TeamViewer is supporting Visagio´s operations by contributing to both efficiency and cost savings by enabling secure remote access. Minimizing downtime and allowing teams to focus on strategic tasks. We take the opportunity to invite you to click on the following link, where you will find our user´s guide: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer ### 17. Best piece of software even in this day and age **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas V. | Software Consultant, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** Team Viewer is a very easy to use tool. Simply enter the participants ID and a meeting is started with the option to turn on the remote support when needed. The access controls are very good! One gets a great deal of control from both local user point of view and remote support executive. **What do you dislike about TeamViewer?** If access controls are not setup properly, it might give away a lot of control to the remote user. **What problems is TeamViewer solving and how is that benefiting you?** It makes it easy to diagnose issues remotely with ease. No complicated IP addresses and port numbers to discover and enter like Remote Desktop in Windows etc. You get an ID and a password and when shared, remote user can get access to the computer. **Official Response from Valeria Di Prisco:** > Hi Vikas, Thank you very much for your rating and feedback Happy to hear that TeamViewer helps you with your IT tasks. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 18. Easy to Install, Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Product Development and Sourcing and Production Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about TeamViewer?** Easily to install and very easy to use. Great product! **What do you dislike about TeamViewer?** A little slow sometimes. Disconnects inadvertently once in a while **What problems is TeamViewer solving and how is that benefiting you?** Access to my desktop remotely from anywhere in the world. Very secure. I work on my remote desktop as if I am right in my office. I use it almost daily. Allows me to have flexibility in my work schedule without impacting my productivity. **Official Response from Valeria Di Prisco:** > Hello David, Thanks for sharing! It’s great to hear that TeamViewer lets you work securely from anywhere and gives you the flexibility to stay productive just as if you were in the office. Regarding your comment about the slow connection, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Best regards, Valeria/TeamViewer ### 19. Effortless Remote Access and Desktop Assistance **Rating:** 2.5/5.0 stars **Reviewed by:** Madhura J. | Service Desk Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about TeamViewer?** It allows you to take remote access for users and assist on remote desktop **What do you dislike about TeamViewer?** The application lags sometimes which creates delay in assistance **What problems is TeamViewer solving and how is that benefiting you?** It allows us to take remote access of another user and operate it from your own desktop. **Official Response from Valeria Di Prisco:** > Hello Madhura, Thank you for sharing your experience. It is great to hear that TeamViewer helps you provide remote access to support users and operate their desktops directly. Being able to assist remotely can make daily support tasks much more efficient. We understand that occasional lag can be disruptive during assistance. When experiencing slow connections, ensure both devices are running the latest version of TeamViewer. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may also improve performance. We appreciate your balanced feedback and are glad TeamViewer supports your remote assistance needs. Best, Valeria/TeamViewer ### 20. ONE OF THE MOST USEFUL SOFTWERE FOR REMOTE ACCESS CONTROL AND IT SUPPORT **Rating:** 4.5/5.0 stars **Reviewed by:** RAHIL V. | administration, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about TeamViewer?** easy you can connect to other server and make use as remote desktop which i like the most also it is useful for it support **What do you dislike about TeamViewer?** sometime it is facing disconnecting issue while doing work due to network up down connectivity **What problems is TeamViewer solving and how is that benefiting you?** easy you can connect to other server and make use as remote desktop which i like the most also it is useful for it support, most of time we are facing issue in our pc which required it suppport. by this software we can easily solve our problem by screen sharing **Official Response from Valeria Di Prisco:** > Hello Rahil, Thanks for taking the time to review us. Regarding your comment about the occasional disconnects, we understand your disappointment. Network stability can impact performance. However, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in your next connections. All the best, Valeria/TeamViewer ### 21. Reliable Remote Access with a Few Limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about TeamViewer?** TeamViewer makes remote access incredibly simple and efficient. I appreciate how quickly I can connect to devices without complicated setup, and the performance is usually smooth with minimal lag. The platform is user-friendly, supports cross-platform connections, and offers valuable features like file transfer, remote printing, and multi-monitor support. It’s a real time-saver when providing support or managing systems remotely. **What do you dislike about TeamViewer?** The main drawback is the cost, it can be quite high for small teams or individuals. Additionally, sometimes the software mistakenly flags non-commercial users as commercial, which disrupts the experience. The connection speed can also fluctuate depending on the network, and the interface, while functional, feels a bit dated compared to newer remote tools. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps me access and manage remote devices seamlessly, which is especially useful when working with colleagues or clients in different locations. It eliminates the need for physical presence, saving both time and travel costs. I can troubleshoot issues, share files securely, and even walk someone through tasks in real time, all without being on-site. This has improved productivity, reduced downtime, and made collaboration much more convenient. ### 22. Well-known tool, but with usability and stability concerns **Rating:** 1.5/5.0 stars **Reviewed by:** イコカ . | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2025 **What do you like best about TeamViewer?** TeamViewer is widely recognized and commonly used, which makes it easier to explain how to use it to others. Many users are already familiar with the software, reducing the need for training and support during setup. **What do you dislike about TeamViewer?** There are times when the connection is unstable or difficult to establish, which affects usability. Frequent UI changes also make the interface harder to navigate, especially for long-term users. Additionally, it's common to be logged out and asked to re-authenticate when trying to use it, which can be disruptive. Compared to alternative solutions, the cost is relatively high. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of providing remote access and support across geographical distances. It allows users to access and control devices from anywhere, eliminating the need for on-site visits and reducing response times and travel costs. This is especially helpful for IT support and help desk operations, as it enables technicians to view and troubleshoot user issues directly. TeamViewer is widely used in organizations with multiple locations or remote work environments, making it a valuable tool for efficient and timely support. **Official Response from Valeria Di Prisco:** > Hello TeamViewer User, We are sorry to hear about your experience with the new interface. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 23. Smooth Screen Sharing with the IT Team Every Time **Rating:** 5.0/5.0 stars **Reviewed by:** Prajwal B. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about TeamViewer?** Whenever i need to connect with IT team and share the system, it's very smooth. Remote support is super. **What do you dislike about TeamViewer?** sometimes after sharing the code with IT team. they are not able to take the control, like some bugs. **What problems is TeamViewer solving and how is that benefiting you?** I can easily connect with IT remotely and any issues in laptop can be solved. **Official Response from Valeria Di Prisco:** > Hello Prajwal, Thanks for your positive rating! We're glad to hear TeamViewer gives you smooth connections and great remote support with your IT team. We also appreciate your note about occasional control issues. Feedback like yours helps us keep improving. All the best, Valeria/TeamViewer ### 24. License change **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine **Reviewed Date:** May 27, 2026 **What do you like best about TeamViewer?** short and quick access without much travel **What do you dislike about TeamViewer?** there is nothing I could write negatively about **What problems is TeamViewer solving and how is that benefiting you?** as already written, provide quick help even in distant places ### 25. Hassle-Free Device Connectivity That Just Works **Rating:** 4.5/5.0 stars **Reviewed by:** Shoaib S. | Kectil Colleague, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about TeamViewer?** Connecting various devices is hassle free. **What do you dislike about TeamViewer?** Connection quality sometimes is dropped especially during long sessions when internet is a bit unstable **What problems is TeamViewer solving and how is that benefiting you?** Instant remote access and tech support without physical presence **Official Response from Valeria Di Prisco:** > Hello Shoaib, Thank you for your review. It is great to hear that connecting multiple devices is hassle-free and that TeamViewer provides instant remote access and tech support without requiring physical presence. When experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Hoping these tips will help you in future connections. Best, Valeria/TeamViewer ### 26. It Just Works: Easy to Implement, Simple to Use, Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christer O. | Union Representative, Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about TeamViewer?** It just works. It’s easy to use and straightforward to implement, and the customer support has been solid. **What do you dislike about TeamViewer?** I don’t exactly dislike it, but TeamViewer can be too much for smaller companies. **What problems is TeamViewer solving and how is that benefiting you?** Remote IT and business support that covers everything we need, from day-to-day administration to the devices used on our ferries. **Official Response from Ying Qin:** > Hello Christer, Thanks for sharing your feedback with us on G2. We’re glad to hear that TeamViewer is easy to deploy, intuitive to use, and reliable for both everyday administration and more specialised use cases - and that our support team has been a consistent part of your positive experience. We also appreciate your honest perspective that TeamViewer can sometimes feel more than smaller companies need. Making powerful capabilities easier to tailor and adopt is something we continuously focus on, and insights like yours are extremely valuable in that process. Thank you again for your thoughtful review and for trusting TeamViewer to support your remote IT and business operations. Best, Ying/TeamViewer ### 27. Excellent, very fast and secure experience using TeamViewer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** Graphical interface and practicality when opening or creating new groups and clients **What do you dislike about TeamViewer?** do not click on multiple accesses simultaneously **What problems is TeamViewer solving and how is that benefiting you?** I can't say at the moment ### 28. Effortless Remote Support with TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Soham M. | Sr. Vice President - Product Design, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about TeamViewer?** I have been a fan of TeamViewer for a very long time. The user experience is excellent, and offering remote support with their product is incredibly easy. I highly recommend it. **What do you dislike about TeamViewer?** Nothing at all. It's a perfect product to help you with your remote work. **What problems is TeamViewer solving and how is that benefiting you?** The remote desktop sharing feature is the one I use most often. It makes assisting my teammates, whether setting up their systems remotely or helping them debug issues, much easier with this product. **Official Response from Valeria Di Prisco:** > Hi Soham, Thank you for your amazing feedback! We’re thrilled to hear you’ve been a long-time fan and that TeamViewer makes remote support so easy for you. It´s great to know the remote desktop sharing feature helps you assist teammates efficiently. Wish you a great day! Valeria/TeamViewer ### 29. Easy to Use with Reliable Remote Access, Solid Security, and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about TeamViewer?** Easy to use, with reliable remote connection and solid security. Good Support **What do you dislike about TeamViewer?** Sometimes I run into technical issues, such as connection failures. **What problems is TeamViewer solving and how is that benefiting you?** It provides secure remote access and support, allowing us to troubleshoot issues quickly, reduce downtime, and assist users from anywhere. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback! We’re glad to hear you find TeamViewer easy to use, secure, and helpful for providing remote support, and that you’ve had a positive experience with our support team. We appreciate you mentioning the occasional connection issues. In cases like this, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. We hope these tips will help you in future connections. Best, Valeria/TeamViewer ### 30. Bridging continents for a shared screen, TeamViewer enables our global diagnostics **Rating:** 4.0/5.0 stars **Reviewed by:** Issabel B. | Algorithmic trading system architect, Oil & Energy, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about TeamViewer?** It is of utmost importance to have immediate fluid control of our high end graphics workstations. I can control complicated digital three dimensional scenes and virtual cameras as though I were on-site. It is also easily able to connect to several display feeds of our render farm allowing me to see progress across several virtual screens simultaneously. It is extremely easy and safe to log in to our studio software remotely. **What do you dislike about TeamViewer?** Audio routing can sometimes prove difficult to setup to acoustically blend sound checks across a virtual set. I also observe that there is some background resource consumption on the host workstations when there is no data transfer to/from the host workstations. It would be nice to be able to use more dynamic layouts in the multi monitor view across ultra wide screens. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer has addressed our acute problem of having a centrally-controlled, remote access to live virtual production stages and high performance rendering nodes. We used to have difficulties in incorporating specialize professionals who were not even physically in our principal catch basin studio. A technical artist in a different location can now control an on-screen or on-stage virtual camera or scene lighting in real-time, as though they are standing adjacent to the LED volume. This changed our staffing process and really sped up our turn arounds in production. ### 31. Seamless, Secure Remote Access That’s Easy to Set Up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about TeamViewer?** TeamViewer is easy to use and fast to set up, which makes remote access feel seamless. In my experience, the connection is reliable, the security features are strong, and it works smoothly across devices. **What do you dislike about TeamViewer?** The web client times out and logs out sometimes, but I understand it’s likely for account safety. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer enables secure remote access and support, allowing us to troubleshoot and resolve user issues without being onsite. It also supports a distributed workforce, making IT operations more efficient and scalable. **Official Response from Ying Qin:** > We’re glad to hear that TeamViewer’s ease of use, fast setup, reliable connections, and strong security features are supporting your remote access and troubleshooting needs. It’s great to know the platform helps enable efficient support for a distributed workforce. We also appreciate your understanding regarding web‑client timeouts. Security is a key priority for us, and feedback like yours helps us continue refining how we balance protection with convenience. Thank you for taking the time to share your experience. Best, Ying/TeamViewer ### 32. Clean, Easy-to-Use UI with Competitive Pricing and Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about TeamViewer?** It has a very clean, easy-to-use user interface. The platform’s pricing is very competitive, and we’ve found the support team to be very helpful and responsive when we need assistance. **What do you dislike about TeamViewer?** The integration process wasn't straightforward for us though it performs exactly to our needs now that we are fully intergrated. **What problems is TeamViewer solving and how is that benefiting you?** It has AI built into the tool which is super useful. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience. It is great to hear that you value the clean and easy-to-use interface, competitive pricing, and the helpful support you received. We are glad that TeamViewer meets your needs now and that features like the built-in AI add value to your workflow. We understand that the integration process felt challenging at first. Feedback like yours is important because it helps us better understand how to improve onboarding. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have interesting information about our remote control solution: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 33. Excellent connection via remote **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing **Reviewed Date:** May 26, 2026 **What do you like best about TeamViewer?** Easy way to connect via remote in external PC. **What do you dislike about TeamViewer?** Sometimes appears messages to upgrade the software. **What problems is TeamViewer solving and how is that benefiting you?** Multiple connection in external PCs **Official Response from Ying Qin:** > Hello There, Thank you for your review! We’re glad to hear that you find TeamViewer an easy and effective way to connect to external PCs and manage multiple remote connections. We also appreciate your feedback regarding upgrade messages. Your input is valuable as we continue to improve the overall user experience. Thanks again for sharing your thoughts! Best, Ying/TeamViewer ### 34. Teamviewer works very well when I need help; I am quickly assisted with efficiency. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** April 28, 2026 **What do you like best about TeamViewer?** Never broken down, I was able to negotiate a small discount **What do you dislike about TeamViewer?** Absolutely everything suits me, I have nothing to say **What problems is TeamViewer solving and how is that benefiting you?** Installation of HOST, always a bit tricky for me and recently a payment issue **Official Response from Ying Qin:** > Hi there, Thanks for your feedback! We’re really happy to hear that TeamViewer has been working reliably for you and that you’re getting the support you need quickly—it’s great to see that kind of experience. It’s also helpful to hear about your experience with Host installation and the recent payment challenge. If you’d like to share more details in the TeamViewer Community at https://community.teamviewer.com/, we’d be happy to look into this and help where we can. Thanks again for sharing your thoughts and for using TeamViewer! Best, Ying/TeamViewer ### 35. Straightforward, Practical Directions **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi S. | Business Support, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TeamViewer?** very direct details on how to utilise it **What do you dislike about TeamViewer?** high, subscription-based pricing, aggressive false positives on "commercial use" for free users, and significant security concerns regarding unauthorized access **What problems is TeamViewer solving and how is that benefiting you?** location-dependent technology, inefficient IT support, and insecure remote acces **Official Response from Ying Qin:** > Hello Heidi, Thank you for sharing your feedback. We’re glad to hear that the straightforward and practical guidance helped you understand how to use TeamViewer effectively. We recognize your concerns around subscription pricing, and security expectations. These are important considerations, and insights like yours help inform ongoing improvements to pricing approach, and security posture, as well as how we support efficient and secure remote access needs. Best, Ying/TeamViewer ### 36. Intuitively easy-to-use, professional software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** intuitive to use, clear, reliable **What do you dislike about TeamViewer?** Everything is okay, I haven't seen any errors so far. **What problems is TeamViewer solving and how is that benefiting you?** I support people in using their hardware and software, mostly on a voluntary basis. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for your thoughtful review! It’s great to hear that you find TeamViewer easy to use and dependable. We’re particularly happy that it helps you support others efficiently. Making remote assistance simple and reliable is one of our key goals in TeamViewer. If you ever explore more advanced features, we hope they continue to support your work just as smoothly. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 37. TeamViewer Saves time with Hassle-Free Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh S. | IT Security Specialist - IAM, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about TeamViewer?** I like how quick and easy it is to connect to another devices, even across long distance. The connection is stable, the interface is user-friendly, and i don't need much setup to start helping someone remotely. It saves a lot of time when troubleshooting issues or giving support. **What do you dislike about TeamViewer?** The pricing can be bit high for occasional use, and sometimes time connection takes a few tries to stabilize. Also, it occasionally flags non-commercial use incorrectly, which can be frustrating. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it easy to success and control devices remotely, which is a big help when providing support or managing systems form different locations. It saves me form having to travel or walk someones through and issues over the phone-I can just jump in and fix it directly. **Official Response from Valeria Di Prisco:** > Hello Ramesh, Thank you for taking the time to review us and sharing your experience. Regarding the commercial use flag, TeamViewer detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer ### 38. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** May 27, 2026 **What do you like best about TeamViewer?** Help to connect our team, Thank you so much. **What do you dislike about TeamViewer?** All is good. Nothing to dislike. Thanks. **What problems is TeamViewer solving and how is that benefiting you?** Connecting with team **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your kind feedback! We’re really happy to hear that TeamViewer is helping you stay connected with your team. That’s exactly what we aim to make as simple and effective as possible. It’s also great to know that your overall experience has been smooth and that everything is working well for you. Feedback like yours motivates us to keep improving. Thanks again for your support! Have a great day! Valeria/TeamViewer ### 39. Good Experience with Remote Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** The ability to transfer files and control another system in real time is really useful, especially when trying to fix issues or access something quickly without much back and forth. It is pretty flexible- you can **What do you dislike about TeamViewer?** The pricing can be re-evaluated. Also, the connection quality depends a lot on internet speed which can cause issues. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to connect to systems remotely and solve issues for my team members **Official Response from Ying Qin:** > Thanks for sharing your experience! It’s great to know TeamViewer supports quick and flexible remote support for your team. We value your feedback on pricing and internet‑dependent performance, and we appreciate you taking the time to point this out. Best, Ying/TeamViewer ### 40. TeamViewer: Powerful remote access at your service **Rating:** 4.5/5.0 stars **Reviewed by:** Nishant T. | Senior Analyst, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about TeamViewer?** It offers simple and user friendly interface to navigate Available across OS platforms like windows, iOS, Linux,MacOS , Android etc. High speed remote access with minimal latency It offers rich set of features like desktop sharing, file sharing, sessions recording etc. High security and data privecy **What do you dislike about TeamViewer?** The connectivity depend of the network connection of the users It can use high computing CPU/RAM for large file transfers It doesn't support, view or control remote camara access through build in webcam of laptops **What problems is TeamViewer solving and how is that benefiting you?** It reduces need for on-site visits for IT support and minimizes downtime due to effective routine remote system management. This leads to reduced operational costs for the company. Secondly. the platform is secured enough to be adopted by all organizations **Official Response from Valeria Di Prisco:** > Hello Nishant, Thank you for sharing your experience with us and for the positive support. Happy to hear that TeamViewer helps you with your IT support activities, especially saving you time on transfers. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 41. Easy to Use Once Set Up **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about TeamViewer?** Easy to use once you figure it out how to setup your accounts and computers **What do you dislike about TeamViewer?** If you're not a tech person, it might be kinda difficult to set up a computer. **What problems is TeamViewer solving and how is that benefiting you?** I like being able to log into office computers remotely from a physical office. It also makes it easy to share files and documents. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for taking the time to share your experience with TeamViewer! We’re glad to hear that you find it easy to use once everything is set up, and that it helps you conveniently access office computers and transfer files—those are exactly the kinds of benefits we aim to deliver. We also understand that the initial setup can feel a bit challenging, especially if you're not very technical. To make this easier, we’ve put together a helpful guide that walks you through the updated TeamViewer interface step by step: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this resource helps make your setup experience smoother moving forward. Best, Valeria/TeamViewer ### 42. Fast and Helpful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Nataly B. | Finance manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about TeamViewer?** easy to use and connect. A very good possibility to receive help facing some technical problem **What do you dislike about TeamViewer?** none. Using this soft for many years and no facing any troubles. **What problems is TeamViewer solving and how is that benefiting you?** Remote desktop , technical remote help when I have some difficulties and is difficult to explain **Official Response from Ying Qin:** > Hi Nataly, Thank you for your review on G2. We’re pleased to hear that TeamViewer is easy to use, enables quick connections, and supports remote technical help when needed. It’s great to know that your long‑term experience has been trouble‑free. Thank you for sharing your experience with us. Best, Ying/TeamViewer ### 43. TeamViewer is good remote support tools, easy to connect no other virus related issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** April 02, 2026 **What do you like best about TeamViewer?** easy to run , compact exe file, no more configuration require. **What do you dislike about TeamViewer?** When my pc connect other user , this time team viewer not work. **What problems is TeamViewer solving and how is that benefiting you?** I never to go to my client site, working with TeamViewer only. our time saving software. ( Antivirus Related solution) **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for your review on G2. We’re glad to hear that TeamViewer is easy to use, requires minimal configuration, and enables efficient remote work without on‑site visits. It’s great to know the software helps you save time while supporting clients with technical and security‑related tasks. We also appreciate your feedback regarding the connection behavior when another user is already connected, and thank you for taking the time to share your experience. Best, Ying/TeamViewer ### 44. Practical and simple to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** May 14, 2026 **What do you like best about TeamViewer?** Speed and ease in serving the remote user. **What do you dislike about TeamViewer?** The new interface has become more cumbersome, the old one is faster. **What problems is TeamViewer solving and how is that benefiting you?** Remote support and training. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, It is great to hear that you value the speed and ease of serving remote users with TeamViewer. Supporting efficient remote support and training is exactly what we aim for. We understand that the new interface may feel more cumbersome compared to the previous version. To help you get more comfortable with the current setup, we invite you to explore our user guide with helpful tips and guidance: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 45. very practical and functional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** May 12, 2026 **What do you like best about TeamViewer?** the speed of connection and stability in use **What do you dislike about TeamViewer?** after the last update, the app became heavier, a bit slower **What problems is TeamViewer solving and how is that benefiting you?** multiple remote connections. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your feedback. It is great to hear that you value TeamViewer's speed and stability, especially when handling multiple remote connections. Reliable performance is key in these scenarios. We understand your note about the application feeling heavier and a bit slower after the latest update. Your feedback is important and helps us better understand how changes are experienced in day-to-day use. Thank you again for sharing your experience. Best regards, Valeria/TeamViewer ### 46. quite straightforward, simple installation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** May 18, 2026 **What do you like best about TeamViewer?** Quick and uncomplicated connection to multiple computers, even from the Internet **What do you dislike about TeamViewer?** Constant change of user interfaces **What problems is TeamViewer solving and how is that benefiting you?** He doesn't solve any problems for me **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for sharing your experience. We’re glad to hear that TeamViewer enables fast and uncomplicated remote connections. We also value your feedback on the user interface updates, as it helps guide our ongoing improvements. Best, Ying/TeamViewer ### 47. Excellent. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** April 20, 2026 **What do you like best about TeamViewer?** An excellent and reliable platform that allows efficient remote working back to our office based server. **What do you dislike about TeamViewer?** Nothing ..........It all works so very well. **What problems is TeamViewer solving and how is that benefiting you?** Simply, It allows colleagues and I to work effectively from home. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your rating and for sharing your experience! We’re delighted to hear that TeamViewer is supporting your team with reliable, efficient remote access to your office-based server and enabling productive work from home. It’s great to know the platform is working smoothly for you and your colleagues. Feedback like yours really reinforces our goal of making remote work simple and dependable. Thanks for choosing TeamViewer! Have a nice day! Valeria/TeamViewer ### 48. Secure Remote Connections with Great UI/UX and Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham V. | Software Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about TeamViewer?** Helps to connect securely via remote connection to remote machines with UI/UX and good performance **What do you dislike about TeamViewer?** heavy license cost unreliable connection **What problems is TeamViewer solving and how is that benefiting you?** secure, real-time remote control for remote connections and support for desktops with flexibility **Official Response from Ying Qin:** > Hello Shubham, Thank you for your review. We’re glad to hear you value TeamViewer’s secure remote connections, UI/UX, and real‑time control capabilities. We also appreciate your honest feedback regarding licensing costs and connection reliability. Insights like this are important and help guide our efforts to further improve performance and offer solutions that better fit different desktop support needs. Best, Ying/TeamViewer ### 49. Teamviewer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology **Reviewed Date:** April 25, 2026 **What do you like best about TeamViewer?** Ease of use and reliability and always available **What do you dislike about TeamViewer?** hard to navigate issues with knowledgebase **What problems is TeamViewer solving and how is that benefiting you?** some devices disconnect without any user intervention teamviewer needs to be uninstalled and reconnected on remote device **Official Response from Ying Qin:** > Thank you for sharing your experience. We’re glad to hear that TeamViewer’s ease of use, reliability, and availability are working well for you. We appreciate your honest feedback regarding the knowledge base and device connectivity. We understand how difficult it can be to navigate support content or deal with unexpected disconnections that require reinstallation. Your comments are valuable and help us identify areas where we can improve stability and make self‑help resources easier to find and use. Best, Your TeamViewer Team ### 50. Great Site That Delivers What It Promises **Rating:** 5.0/5.0 stars **Reviewed by:** sherrie e. | Waitress, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2026 **What do you like best about TeamViewer?** I’ve seen it advertised for Manchester United. **What do you dislike about TeamViewer?** Nothing I don’t like. It’s a great sites **What problems is TeamViewer solving and how is that benefiting you?** They help with remote work **Official Response from Ying Qin:** > Hello Sherrie, Thank you for sharing your experience! We’re glad to hear that TeamViewer is delivering on its promise and supporting your remote work needs. Making secure and reliable remote access simple is exactly what we aim to achieve. We truly appreciate your feedback and your support! Best, Ying/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-05-31+16%3A32%3A15+-0500&secure%5Bsession_id%5D=c6d04895-427e-42b1-9cc5-dd6a33ed13b9&secure%5Btoken%5D=86672a01a31e5e99825b607c640c463f3dafaa9d751777e251416704f7e8fd7c&format=llm_user) ## TeamViewer Integrations - 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[Okta](https://www.g2.com/products/okta/reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## TeamViewer Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,267 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,130 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (462 reviews)