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4.5 out of 5 stars
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TeamViewer Reviews & Product Details - Page 3

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TeamViewer Overview

Editedit
What is TeamViewer?

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

TeamViewer Details
Product Website
Discussions
Languages Supported
Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

How do you position yourself against your competitors?

TeamViewer takes remote support to the next level with a wider coverage of mobile devices, operating systems, and OT devices than other competitors.

Leveraging the power of augmented reality, TeamViewer is enabling companies of all sizes to easily utilize its industry-leading AR technology in various scenarios, elevating remote support capabilities way beyond the device screen.

TeamViewer shows several measurable user experience advantages. This includes the fastest time-to-connect (amongst the most prominent connection type, Windows-to-Windows across WAN, read: internet connections), and the quickest file transfer rate.

With a hardened environment, high security standards, dedicated features, such as remote smart card, enforced TFA, and conditional access that help customers achieve compliancy with strict security regulations, as well as product enhancements such as patch management and AI-powered endpoint protection, TeamViewer offers multiple layers of security to help customers to fortify their organization against cyber adversaries and reach enterprise-grade, yet SMB-friendly cyber protection.

Seller Details
Seller
TeamViewer
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,907 Twitter followers
LinkedIn® Page
www.linkedin.com
2,030 employees on LinkedIn®
Description

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world.

AP
Overview Provided by:
Alvaro Padilla

Recent TeamViewer Reviews

Verified User
C
Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"Destek almak bu kadar zor olmamalı"
Stabil. Kullanımı kolay. Satandart bir uygulama. Diğer remote bağlantı uygulamalarından çok farkı yok.
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"A necessary tool for IT"
It is quick, responsive and consistently reliable
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"positive and easy to work with you"
Confidence in and ease of contact. there are very few hiccups and they are resolved quickly and painlessly
Read more

TeamViewer Pricing

Remote Access
Starting at $24.90
Business
$50.90
Premium
$112.90
Corporate
$229.90
See all 4 TeamViewer pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

TeamViewer Media

TeamViewer Demo - TeamViewer Remote Support
Connect to devices and provide remote support effortlessly.
TeamViewer Demo - TeamViewer Remote Desktop
All your devices, just a few clicks away.
TeamViewer Demo - TeamViewer Device Monitoring
Monitor and manage your devices proactively.
TeamViewer Demo - TeamViewer Asset Management
Gain visibility into your IT by tracking your assets.
Play TeamViewer Video
Play TeamViewer Video
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Yes

Video Reviews

Review by Shahnawaz A.
TeamViewer review by Shahnawaz A.
Play TeamViewer review by Shahnawaz A.
Excellent virtual meeting solution along with strong security
Review by Courtney K.
TeamViewer review by Courtney K.
Play TeamViewer review by Courtney K.
Teamviewer review
Review by Sourodeep S.
TeamViewer review by Sourodeep S.
Play TeamViewer review by Sourodeep S.
TeamViewer has an excellent user interface
See all video reviews

3,367 TeamViewer Reviews

4.5 out of 5
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3,367 TeamViewer Reviews
4.5 out of 5
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4.5 out of 5
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TeamViewer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeamViewerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AS
Remote Senior Project Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like this software for its features, especially for working remotely. I like the web and mobile versions of the program, and it is easy to use and use on the desktop. I also love screen sharing. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I have used it and I can assume that it is a great tool and everything is going well. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It is used on a personal and professional level for different needs such as remote support, screen sharing and also for video conferencing. It is a pretty good software that solves our problems, benefiting us in all that. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer
Editedit

Hello Aimee,

Thank you for choosing TeamViewer! We are so happy to hear that TeamViewer is a user-friendly remote access and screen-sharing solution! We would like to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! We hope to see you there in the TeamViewer Community!

Best,

Ying/TeamViewer

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JL
IT Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

Teamviewer has been a good tool for me to connect remotely and it is easy to use and does not require advanced skills to use it properly. I like the flexible and fast user interface that allows me to connect anywhere in the world and provide support without any problems, and over time it has been getting better and better. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I have nothing specific to complain about, everything works fine with TeamViewer. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

This tool is great, we use it for many things but mainly for remote support, screen sharing, video conferencing, live chat and all in one place and it does exactly what I need and does it reliably. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer
Editedit

Hi Johan,

Thank you for sharing your positive experience with TeamViewer! It’s great to hear that it has been such a valuable tool for your remote connections.

The fact that you found our user interface flexible and fast means a lot to us. That is the goal we pursue in TeamViewer: that you can connect from anywhere in the world in an easy and secure way.

We wish you a great day, and may you continue to enjoy the benefits of TeamViewer.

All the best,

Valeria/TeamViewer

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CD
IT Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

It is an amazing application and whenever I need to solve problems I use it. I have enjoyed sharing and kind of ffiles in real time and I love the fluidity and quality of the videos in shared screen and it has many functions, especially all remotely to work comfortably. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Sometimes it takes a long time to connect to another. That is all. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

We solved communication problems and I have used it to work remotely from home or the office, especially for sending files, remote support, live chat, video conferencing and it is a marvel. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer
Editedit

Hello Clemence,

It´s really nice to read your fantastic review, thank you so much!

Regarding the slow connection we suggest ensuring that both sides have the latest version of TeamViewer available in our website, the reset of the devices and if it´s possible resetting also the WiFi. Sometimes simple things like these can solve the issue.

We wish you a great day!

All the best,

Valeria/TeamViewer

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SC
IT HelpDesk
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

TeamViewer is a powerful platform. I like many of its features, especially the most important one is the remote connection to support and control the machines. Besides that, I love its fluidity and that it requires no training because its all there and easy to use. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

My experience is positive and so far I have not had any complaints. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It solves problems in general, helps a lot to give online support, control machines remotely, and in general is positive, it is also used for video conferencing and chatbots. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer
Editedit

Hello Steve,

We appreciate the perfect rating review from you about the TeamViewer experience!

Thank you for your endless support and trust, so TeamViewer becomes the reliable and popular remote access solution! We would like to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time!

We hope to see you there in the TeamViewer Community!

Best,

Ying/TeamViewer

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SJ
IT Operations
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I loved that the communication is very fluid and allows chat, calls, videoconferences and above all its intuitive and very fluid interface to work comfortably remotely. On the other hand, I loved that it works satisfactorily and it is easy to connect and control the machines. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

It has been used for a long time and so far zero problems. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It is a useful tool especially for solving remote communication problems. It is constantly used for collaboration and is useful for its good features such as remote support and screen sharing. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer
Editedit

Hello Safae,

Thank you for your rating; it means a lot to us!

It´s great to read how like TeamViewer as a remote access tool. The flexibility and efficiency you find in our software help you in your support activities.

All the best!

Valeria/TeamViewer

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IE
IT Support Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

What I like the most was its ease of use and that it can be used from home or the office and work remotely, providing support, sharing screens and it helps our customers a lot to solve their problems. Besides that, I like that it is an adaptable tool and anyone can use it. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The only thing I havent liked so far is the file transfer because it is very slow. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

Overall I must admit that it has become an indispensable tool for remote support, screen sharing, remote desktop, live chat and I am happy and satisfied with its performance in my work solving my problems. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer
Editedit

Hi Irfan,

Thank you so much for your words.

We are delighted to hear that you use our solution to help your customer whether you´re at home or at work.

Regarding the file transfer, we are sorry to hear you found it slow however, we would like to invite you to click on the following link from our knowledge base for some details on the topic:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/open-a-file-transfer-session/

We wish you all the best,

Valeria/TeamViewer

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JM
Analyst
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

The best thing about TeamViewer is that it is easy to install and can get up and running with little initial configuration. It is also stable and its features such as file transfer, screen sharing, video conferencing are very good and secure. Finally, I liked that the web version is good and stable. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Everything is fine, but it all depends on the broadband connections. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

Its capabilities and up being very useful for remote assitance, screen sharing, video conferencing and we save time because we dont have to be present and we can monitor the device remotely. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer
Editedit

Hello Julia,

Thanks for your comments

It's wonderful to hear that you're having such a positive experience with TeamViewer. The ease of installation and minimal configuration required are strong points.

We are happy to hear that you can use features such as file transfer, screen sharing, and video conferencing with your stable connection.

All the best,

Valeria/TeamViewer

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Admin Approval Link
KB
Mid-Market
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like the one-click file transfer feature, it has nice features with more browsing options. It allows sharing screens with the user while logged in, I like it because it allows me to access users quickly. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I would like some from of conditional access. The user interface may require a bit of learning, there are some difficulties during implementation. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It allows us to remotely access users' machines, excellent remote tool to help users troubleshoot their problems. We use the remote assistance feature, this product is excellent. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer
Editedit

Hello Kawthar,

Thank you for reaching out to us. In order to improve efficiency, performance and security, a new version of TeamViewer is now available. For more details about new TeamViewer Remote, please check following announcement posted on our Community: https://community.teamviewer.com/English/discussion/129353/teamviewer-remote-it-s-time-for-a-new-view We would be happy to hear about your feedback in our Forum or via the Feedback button at the bottom left of the interface! Thank you for using TeamViewer and we wish you a nice day.

Best,

Ying/TeamViewer

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JT
IT Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like sharing screens and chatting by voice or text, but I also like the intuitive user interface and the fact that everything is there for remote access to computers, and compared to other software TeamViewer is superior. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Only some problems in logins and compatibility with different versions. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

From the moment we use it we can perform all kinds of activities remotely, especially screen sharing, remote support, chatbots, live chat, and the software has been working well in solving communication problems. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer
Editedit

Hello Jacques,

Thank you for your positive review! We always strive to keep TeamViewer intuitive and accessible to all. We would like to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions.

Have a great day and all the best,

Ying / TeamViewer

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AN
Active Directoy Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

The great thing about TeamViewer is its features, such as remote control and screen sharing. In addition, it is easy to use and does not consume a lot of resources. I also like the chat function and file sending. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

To be honest I cant think of any disadvantages at the moment. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

Since we implemented it, we can be more comfortable working remotely, remote desktop, sharing screens, chatting live and providing the convenience we needed at work on a daily basis. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer
Editedit

Hi Alex,

We are happy that you chose us as your favorite remote access solution! 🙌

Wish you a great day and all the best.

See you soon!

Best,

Ying/TeamViewer

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