# TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,959 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users appreciate the **ease of use** of TeamViewer, enjoying seamless access and an intuitive user interface. (518 reviews) - Users love the **easy remote access** with TeamViewer, which simplifies logins and enhances client support efficiency. (424 reviews) - Users love the **easy remote access** of TeamViewer, simplifying connections with clients and friends effortlessly. (341 reviews) - Users love the **Easy Access** feature of TeamViewer, simplifying remote connections and device control for efficient collaboration. (277 reviews) - Users appreciate the **seamless remote access** of TeamViewer, enhancing productivity with its user-friendly interface and cross-platform compatibility. (275 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (266 reviews) - Reliability (261 reviews) - File Transfer (164 reviews) - Access Ease (161 reviews) - Easy Setup (154 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, impacting performance and limiting usability, especially on poor connections. (180 reviews) - Users experience **connectivity issues** with TeamViewer, impacting performance during bad or slow connections. (146 reviews) - Users indicate that TeamViewer can be **very expensive** , particularly for commercial use compared to alternatives. (139 reviews) - Users experience **slow performance** with TeamViewer, especially during weak internet connections, impacting usability significantly. (135 reviews) - Users often face **remote access issues** with TeamViewer, including connection failures and confusing control panels. (119 reviews) - Missing Features (90 reviews) - Poor Connectivity (86 reviews) - Limited Features (82 reviews) - Slow Loading (82 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Reliable and Efficient Remote Support Solution **Rating:** 5.0/5.0 stars **Reviewed by:** ISSAOUI B. | IT administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about TeamViewer?** TeamViewer is extremely reliable for remote support and desktop access. It allows me to quickly connect to devices anywhere in the world, making troubleshooting and maintenance fast and efficient. Its cross-platform support and security features are excellent, and the interface is intuitive for both administrators and end users. **What do you dislike about TeamViewer?** Licensing costs can be high for larger teams or enterprise usage, and sometimes connection speeds are affected by low bandwidth or network restrictions. Additionally, advanced features may require extra configuration, which can be confusing for new users. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us provide fast, secure remote support to employees and clients without needing to be physically present. It reduces downtime, accelerates troubleshooting, and allows IT teams to manage devices across multiple locations efficiently. Overall, it improves productivity and reduces operational delays. **Official Response from Valeria Di Prisco:** > Hello Issaoui, Thanks for sharing such a detailed review! We’re glad to hear that you value one of TeamViewer’s core strengths: its fast, secure, and reliable remote access from anywhere in the world. Being able to connect instantly—across any platform—significantly streamlines troubleshooting and support. The strong security and end‑to‑end encryption are huge wins—especially when you're handling sensitive data or supporting teams across multiple locations. We take the opportunity to invite you to click on the following link, where you will find our user´s guide with interesting information so that you can help and share with new users: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 2. Stability, flexibility, and low latency. Essential for me to be able to serve my clients remotely. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** April 29, 2026 **What do you like best about TeamViewer?** Security and ease of use, both for me as an administrator and for my clients with the Host version. **What do you dislike about TeamViewer?** Personally, I can say that the new features that are emerging make its usability a bit more complex and expensive. I understand that depending on the profile of the TeamViewer administrator/technician, these solutions are very helpful. However, the type of client I serve doesn't require these upgrades because they are individuals, not companies. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer Business allows me to provide support to 3 or more clients simultaneously, resolving simple or intermediate system, programs, or network-level issues. This can be done from my office in notebook or via my smartphone with a 4G connection, without any issues of dropped calls or slow speeds. **Official Response from Ying Qin:** > Hi There, Thanks for your thoughtful review! We’re happy to hear that TeamViewer’s stability, low latency, and flexibility support your remote work smoothly, even across multiple clients and devices. It’s also great to know that security and ease of use meet both your needs and those of your clients. We appreciate your feedback on feature complexity and pricing. We recognise that individual users may have different needs, and we’re continuously working to improve usability and flexibility across plans. If you have further ideas or want to connect with peers, we’d love to see you in our https://community.teamviewer.com/. We appreciate your support! Best, Ying/TeamViewer ### 3. Facilitate Transfers and Efficient Remote Control **Rating:** 5.0/5.0 stars **Reviewed by:** Rey David H. | Engineer, Mechanical or Industrial Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** I like that TeamViewer allows sharing and recording what is done in the program. It is very useful for helping collaborators who are far away, as it facilitates remote problem-solving and allows sharing files directly from the host PC to the other. Additionally, the TeamViewer interface is very user-friendly and the setup is very quick, which makes it easy to use. **What do you dislike about TeamViewer?** I would like you to improve the image transfer quality. You could also add more design to the interface. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to help remote collaborators, solve problems, and share files. It allows me to transfer files directly without the need for other software. **Official Response from Ying Qin:** > Hi Rey, Thanks for your feedback! We’re happy to hear TeamViewer is helping you collaborate remotely and transfer files with ease. We also appreciate your suggestions on image quality and design — we’ll keep them in mind as we continue to improve. Best, Ying/TeamViewer ### 4. Easy, Convenient, and Works Well Compared to Other Providers **Rating:** 4.0/5.0 stars **Reviewed by:** Deepak B. | Data governance and management analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about TeamViewer?** It’s easy to use and very convenient. The login process is simple, and overall it works well compared to similar products from other providers. **What do you dislike about TeamViewer?** Sometimes it’s slow and can lag on older systems, since it tends to use more CPU. **What problems is TeamViewer solving and how is that benefiting you?** It helps me control any computer with TeamViewer installed from anywhere in the world, as long as I have a good internet connection. For IT professionals and support teams, it really makes life easier. **Official Response from Valeria Di Prisco:** > Hello Deepak, Thank you for your rating. It is great to hear that you find TeamViewer easy to use, convenient, and effective compared to other solutions. Being able to access and control devices from anywhere is a key benefit for IT support. We understand your feedback about slower performance and lag on older systems. When experiencing this, we recommend ensuring that both devices are running the latest version of TeamViewer. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may help improve performance. All the best, Valeria/TeamViewer ### 5. Seamless Remote Desktop with Intuitive Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about TeamViewer?** I use TeamViewer because it makes it easy for my colleagues to use remote desktop to help me with our trade logging software. It's very useful when someone can remote desktop and resolve issues or teach me, especially since our company works across continents. I like how easy it is to use the remote desktop and other features; I'd say it's very intuitive in general and easy to set up. The initial setup was very seamless. I used to experience a lot of lag or slow connection, but that seems to have been fixed in the last two years. I most often use it with Excel and Comet. **What do you dislike about TeamViewer?** Earlier there used to be a lot of lag/connection would be slow but now that seems to have fixed in the last 2 years. **What problems is TeamViewer solving and how is that benefiting you?** I usually use TeamViewer for remote desktop support with trade logging software. It's great for resolving issues and teaching me about new tech, especially since we work across continents. TeamViewer is intuitive and easy to set up. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for taking the time to share such a detailed review. It is great to hear that TeamViewer makes it easy for your colleagues to support you remotely and helps resolve issues or provide guidance across continents. We are glad you find the remote desktop intuitive, easy to set up, and reliable for your daily work, including tools like Excel and Comet. We also appreciate your note that earlier lag and connection issues have improved over time. Feedback like yours confirms the value of ongoing improvements to performance and stability. Thank you for trusting TeamViewer for your remote support needs. Best regards, Valeria/TeamViewer ### 6. Efficient Remote Access, Simple Yet Powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Junaid E. | National IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about TeamViewer?** I mainly use TeamViewer to remotely access my work computer and to help others troubleshoot tech issues. What I like most is how easy it is to connect and get things done quickly. The setup is straightforward, the connection is usually stable, and it saves a lot of time compared to trying to explain technical steps over the phone. The straightforward setup means I can get connected quickly without spending time configuring complicated settings. When I need to help someone, it is usually ready in minutes, and I can connect using my work tablet, and it works great. I needed more advanced features and a more robust support solution, which is why I switched from AnyDesk to TeamViewer. Overall, it is reliable, easy to use, and offers strong remote support features. **What do you dislike about TeamViewer?** One area for improvement is the pricing structure. I had to purchase an additional add-on to support mobile users, which wasn't very clear upfront. The pricing tiers could be simpler and more transparent. Some important features require add-ons, which is not always clear upfront. Clearer feature breakdowns and more flexible options for smaller teams would improve the overall experience. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to remotely access my work computer and help others troubleshoot tech issues. It solves not being physically present, saving time and avoiding long explanations. I like its easy setup and stable connection, making it quick to get things done. **Official Response from Valeria Di Prisco:** > Hello Junaid, Thank you for sharing such a detailed experience. We are pleased to read that TeamViewer is helping you with your daily tasks by facilitating access to your work computer and helping you to assist your acquaintances with their technical issues through a reliable and stable remote connection. We take the opportunity to invite you to click on the following link, where you will find our user´s guide with interesting and useful information: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Regarding your comment about the pricing structure, we appreciate your feedback. Comments like yours help us understand our customers' needs and adapt our services accordingly. We wish you a nice day! Valeria/TeamViewer ### 7. Agile and Practical Remote Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Romeu E. | Consultor de implantação e apoio na integração ERPs com sistema de Protesto (IEPTB/CRA), Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about TeamViewer?** I like the pre-registration of devices such as computers. The connection is very fast and practical, greatly facilitating use. TeamViewer offers many features, especially file transfer, which I find very useful. The initial setup was very smooth, easy, and quite intuitive, which is great. Furthermore, the software perfectly meets my remote support needs. **What do you dislike about TeamViewer?** I have no problem or difficulty **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to assist clients remotely, quickly resolving questions and issues. It facilitates remote access with pre-registration of devices and is practical, allowing connection and resolution of requested issues through messengers like WhatsApp or email. Then I access TeamViewer and resolve or clarify doubts. Very practical. **Official Response from Valeria Di Prisco:** > Hi Romeu, Thank you for your rating! Wish you a great day. Valeria/TeamViewer ### 8. Easy-to-Use Remote Support with Solid Performance **Rating:** 4.0/5.0 stars **Reviewed by:** Brad M. | Sr. Acct Exec, Marketing Manager, Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TeamViewer?** Used TeamViewer for several years for customer software support. It is easy to use, and the performance is good. **What do you dislike about TeamViewer?** Made in the USA is important for our company. TeamViewer comes from Germany. We also needed an MDM solution for our customers. MDM is not built-in. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows us to connect to our customers with ease. We can update our application software and troubleshoot as needed. **Official Response from Ying Qin:** > Hi Brad, Thank you for sharing your experience! We’re happy to hear that TeamViewer helps you easily connect with your customers and support them efficiently. We also appreciate your feedback on MDM functionality and requirements. This input helps guide our ongoing improvements. Best, Ying/TeamViewer ### 9. Fast, Secure Remote Access with a Simple, Convenient UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2026 **What do you like best about TeamViewer?** It is really useful for quickly accessing another device remotely without using a complicated setup, especially for troubleshooting or helping someone out by connecting with ID/password. The main benefit is convenience since you can access files or fix issues from anywhere. It also works across different devices and is secure which is extremely important as a customer. Also, the UI is simple and easy to navigate **What do you dislike about TeamViewer?** Sometimes the connection quality can depend a lot on internet speed, so it may lag a bit during longer sessions. Also, the interface has a lot of features which can become a little overwhelming at times. As far as downsides are concerned, pricing for advanced features seem a bit high especially for regular use. Three can also be occasional connection drops and setting permissions and access can need a little getting used to. **What problems is TeamViewer solving and how is that benefiting you?** It helps with remotely accessing devices and resolving issues without needing to be on site. This saves time and makes it easier to support systems or collaborate when people are working from different locations **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing such a thoughtful review. We’re happy to hear that TeamViewer makes it easy to securely access devices from anywhere, resolve issues remotely, and support collaboration across different systems. It’s especially great to know the UI and overall convenience stand out for you. We understand your concerns around occasional lag, connection drops, and the learning curve that can come with more advanced features and permissions. Pricing and performance are important considerations, and feedback like yours helps us continue refining the experience to better support long sessions and regular use. Best, Ying/TeamViewer ### 10. Seamless Screen Sharing, Ideal for Remote Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Bahadur M. | Designing Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2026 **What do you like best about TeamViewer?** I use TeamViewer to share screens, which makes it easy to communicate with both my clients and business employees. I appreciate how it supports team collaboration and customer communication globally without needing phone calls. I also like the user interface because it's really simple to work on and can be easily scaled with new users. Most of our employees work remotely and provide services in rural areas, and whenever they encounter challenges, TeamViewer helps us explain technicalities effectively. The initial setup was straightforward, which was a big plus. **What do you dislike about TeamViewer?** The major challenge I face while using TeamViewer is the requirement for strong internet connectivity. Without 5G or Wi-Fi, this platform isn't useful. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for team collaborations and to communicate with customers globally without phone calls. It allows me to share screens across multiple devices, facilitating easy communication and explanation of technicalities. **Official Response from Valeria Di Prisco:** > Hello Bahadur, Thank you for your review. We´re happy to read that TeamViewer supports effective collaboration with colleagues and customers worldwide without the need for phone calls. The cross‑device screen‑sharing functionality is particularly valuable, as it enables you to give clear demonstrations and simplifies the explanation of technical details. Regarding your comment about the internet connectivity. We recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help in your future connections. Valeria/TeamViewer ### 11. Easy, Reliable Remote Access with TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** João N. | Junior Gaming Integrations Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about TeamViewer?** What I like best about TeamViewer is how easy it is to connect to another device remotely. It’s very user-friendly, reliable, and allows me to quickly access computers or provide support from anywhere **What do you dislike about TeamViewer?** Sometimes the connection speed can be slow depending on the internet connection, and the pricing for some plans can feel a bit expensive for small users. However, overall it’s still a very useful tool. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps solve the problem of remote access. It allows me to control and troubleshoot computers without being there in person, which saves time and makes work more efficient. **Official Response from Valeria Di Prisco:** > Hello João, Thank you so much for your positive review. Happy to read about how TeamViewer is helping you to control and troubleshoot computers without being there in person, saving you time and making work more efficient. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Regarding the pricing comment, we suggest contacting our sales support team, who will be happy to discuss licensing options with you based on your needs. You can find our local number here - https://www.teamviewer.com/en/customer-support Best, Valeria/TeamViewer ### 12. Effortless Remote Access, Reliable Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Naqeeb K. | Legal Head, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about TeamViewer?** I like that TeamViewer makes it pretty easy to connect to someone else's computer. Also, the feature where you can copy files from one PC to another is actually great. The initial setup was pretty easy, and it was smooth to create an account on both laptops and connect between them. **What do you dislike about TeamViewer?** I think at times TeamViewer gets a little laggy, so I think that's something that can be improved. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it much easier and more efficient to fix technical errors by allowing me to directly access others' computers. I don't have to explain technical details to non-technical people anymore. **Official Response from Valeria Di Prisco:** > Hello Naqeeb, Thank you for sharing your experience. It is great to hear that TeamViewer makes it easy for you to connect to other computers and that features like file transfer and quick setup are working well for you. Being able to directly access devices rather than explain technical steps can make support much more efficient. We understand your note about occasional lag. When experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer from our official website. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may help improve performance. Thank you again for your feedback and for using TeamViewer. Best regards, Valeria/TeamViewer ### 13. Effortless Remote Collaboration with Minimal Lag **Rating:** 4.5/5.0 stars **Reviewed by:** Asfar S. | Freelance Video Editor and motion graphics designer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2026 **What do you like best about TeamViewer?** I use TeamViewer to remotely access my co-workers' systems when they need assistance or for collaboration on projects. I love that it is so easy to use and access because the UI is user-friendly. The screen presentation in TeamViewer is quite smooth and lags significantly less compared to other apps. The initial setup was very easy, just install and it's good to go. **What do you dislike about TeamViewer?** only one thing sometimes the access keys don't work. other then that it's great **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to remotely access colleagues' systems, easing collaboration and reducing calls with smooth screen sharing. **Official Response from Valeria Di Prisco:** > Hi Asfar, Thank you for sharing your experience. It is great to hear that TeamViewer supports your collaboration with colleagues so effectively and that you find it easy to use, with a smooth screen experience and quick setup. Being able to assist and work together remotely with less friction is a key benefit. Regarding your note about access keys not always working as expected. We invite you to share more details in the TeamViewer Community at https://community.teamviewer.com/, where our experts and other users can help you look into this. Thank you again for your balanced feedback. Best, Valeria/TeamViewer ### 14. Clean, Intuitive Interface with Smooth Performance Across Devices **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about TeamViewer?** It is very user-friendly and has a simple setup process. The interface is clean and intuitive, so even non-technical users can navigate it easily. It supports cross-platform compatibility and also works well on mobile devices. It’s suitable for personal use, small teams, and even large enterprises. Performance is solid, with very little lag and a smooth, seamless experience. Onboarding is easy and quick, with no complex configuration needed. **What do you dislike about TeamViewer?** Performance drops noticeably when the network is slow or unstable, which makes it a bit unreliable. Sometimes it is CPU intensive on low spec machines. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of accessing and supporting computers remotely, without needing to be physically present. It helped a lot during the pandemic and, in my view, contributed to saving many jobs. It also saves time and effort when teams are working from different places. Before using it, teams were supposed to be localized; now people can join from anywhere, which removes that limitation. It benefits me as I prefer remote work structure, so I can work from home and makes collaboration much easier. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for sharing your experience. We really appreciate your thoughtful feedback. It’s great to hear how TeamViewer has supported your transition to remote work and helped your teams stay connected, especially during such a challenging period. Enabling secure remote access and collaboration regardless of location is exactly what TeamViewer was built for, and we’re glad it’s helped remove geographic barriers, save time, and support flexible work structures. Regarding your comment, when experiencing connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope this makes your future connection easier. Best, Valeria/TeamViewer ### 15. Efficient Troubleshooting Tool with Room for AI Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Khaled R. | Cloud DevOps Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** I like that TeamViewer is easy and fast, and it's very easy to initiate the session. It has a high frame rate with no lag and works as expected. The initial setup was very easy, with a user-friendly UI, and the instructions were crystal clear. **What do you dislike about TeamViewer?** I think we can improve some features like integrating an AI assistant inside TeamViewer for recommendations and summarizing the calls and making a recap and so on. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for troubleshooting both internally and with clients, solving errors related to DevOps and cloud infrastructure engineering. **Official Response from Valeria Di Prisco:** > Hi Khaled, Thank you for sharing your detailed feedback. It is great to hear that you value the ease of use, fast connections, and smooth performance of TeamViewer, as well as the clear and simple setup. Supporting efficient troubleshooting in DevOps and cloud environments is exactly what we aim to do. We also appreciate your suggestion regarding AI features. You might be interested to know that we are already introducing AI capabilities with Tia, our in-session intelligent support assistant. You can learn more about it here: https://community.teamviewer.com/English/discussion/143720/meet-tia-your-in-session-intelligent-support-assistant#latest All the best, Valeria/TeamViewer ### 16. Secure Remote Control, High Cost **Rating:** 4.0/5.0 stars **Reviewed by:** Neha V. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TeamViewer?** I like TeamViewer's cross-platform compatibility, which is really important for remote work scenarios. It provides secure and cross-platform remote control, which solves a lot of issues for me. The drag and drop file transfer feature is secure, making it convenient to use. I also appreciate the support for mobile workforces, which enhances flexibility. MultiMonitor support is a standout as I often work with a multi-monitor setup, and it even provides high resolution. The initial setup was easy for my team, which has more than 500 employees. **What do you dislike about TeamViewer?** high cost **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for secure and cross-platform remote control, which supports mobile workforces and makes remote work scenarios manageable. **Official Response from Ying Qin:** > Hello Neha, Thank you for your detailed feedback! We’re glad to hear that TeamViewer supports your organization with secure, cross-platform remote access and that features like multi-monitor support and file transfer add value to your workflows. It’s especially great to know that deployment across a large team was smooth and that it helps enable your mobile workforce effectively. We also appreciate your comment regarding pricing, and we value your perspective as we continue to evolve the overall experience. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 17. Easy-to-Use Interface and Simple Colleague Access When Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about TeamViewer?** Its interface is quite easy to use, and you don’t need much effort to understand how things work. In critical cases, it’s also easy to give your colleagues access to your laptop for various reasons. **What do you dislike about TeamViewer?** It runs in the background all the time and hence consumes memory resources , I noticed that due to this some my other important important applications lag. **What problems is TeamViewer solving and how is that benefiting you?** Most of the times I work from home and there have been times where there were some issues with my Laptop,Software or connection issues.This was resolved by my IT support team using TeamViewer remotely.and hence it solved my problems without me being in the office. **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing your experience. It’s great to know TeamViewer makes it easy to grant colleague access and supports your remote work through quick IT assistance. We appreciate your feedback regarding memory usage and performance, and we’ll pass this along as part of our ongoing improvements. Best, Ying/TeamViewer ### 18. Remote Support Made Easy from Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Neil S. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about TeamViewer?** It lets me provide remote support from offsite locations and fix problems when they come up. **What do you dislike about TeamViewer?** If I get disconnected during a support session, the password changes, and the user has to resend the password so I can continue. **What problems is TeamViewer solving and how is that benefiting you?** It helps me save time and effort when I need to visit clients to fix problems. **Official Response from Ying Qin:** > Hi Neil, Thank you for your feedback! We’re glad to hear that TeamViewer helps you provide remote support from anywhere and saves you time when assisting your clients. We also appreciate your comments regarding the session password when reconnecting. We understand how this can interrupt the workflow, and your feedback is valuable for improving the overall experience. Thanks again for sharing your thoughts and for choosing TeamViewer! Best, Ying/TeamViewer ### 19. Team viewer is a popular remote access and support software **Rating:** 5.0/5.0 stars **Reviewed by:** Raju P. | Onsite Engineer, Consumer Electronics, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2025 **What do you like best about TeamViewer?** This is a very easy to use application and is very simple to learn and navigate providing one the ability to tackle projects without physically not present in the office. **What do you dislike about TeamViewer?** Occasionally there are errors,even get bumped from server also can pose security risks if not used properly. **What problems is TeamViewer solving and how is that benefiting you?** It helps navigate and tackle projects with remote access allowing reliable performance and cross platform compatability. **Official Response from Valeria Di Prisco:** > Hello Raju, Thank you for your feedback on TeamViewer! We’re glad to hear that the platform is easy to use, quick to navigate, and that the cross‑platform compatibility and reliable performance are supporting your day‑to‑day work, enabling you to stay productive and tackle projects even when working remotely. We appreciate your note regarding occasional errors and connection interruptions. Reliability and security are top priorities for us, and we’re continuously improving performance while offering robust security features and best practices to help ensure and safe, stable experience. Thanks again for sharing your experience on G2! Best, Valeria/TeamViewer ### 20. Reliable Remote Access and Support for IT Teams and Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Nabin P. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about TeamViewer?** I like TeamViewer's reliability and ease of use as it allows for quick setup and stable connections. Its strong security and cross-platform support make remote support and administration efficient. I also appreciate its fast connection setup and reliable performance on low bandwidth, which is great for IT support and remote operations. TeamViewer's unattended access, session recording, and simple device management are very practical, and the initial setup is simple, requiring minimal configuration for basic remote access. **What do you dislike about TeamViewer?** TeamViewer can be expensive at scale, license detection can be aggressive, and performance may drop on unstable networks. More transparent pricing and lighter clients would improve the experience. Pricing scales quickly as teams grow, and license detection can flag legitimate use as commercial, causing unexpected blocks. Clearer usage thresholds, fairer mid-tier plans, and less aggressive detection logic would make it more predictable and business-friendly. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves remote access and support challenges by enabling secure, real-time control of devices, fast troubleshooting, unattended server access, and remote collaboration without complex network setups. **Official Response from Ying Qin:** > Hello Nabin, We’re glad to hear that TeamViewer’s reliability and ease of use have made remote access and support efficient for your IT operations. Quick setup, stable connections, and consistent performance—even on low‑bandwidth networks—are core strengths we continuously invest in, especially for IT teams supporting users across different platforms and locations. It’s great to see features like unattended access, session recording, and simple device management supporting your day‑to‑day troubleshooting and remote administration. Strong security is fundamental to everything we build, and we’re pleased that TeamViewer helps you deliver secure, real‑time support without complex network configurations. We also truly appreciate your candid feedback regarding pricing, license detection, and scalability. We understand how predictability and transparency are especially important as teams grow, and feedback like yours is invaluable in helping us refine both our licensing experience and product performance across different environments. Thank you again for taking the time to share your experience and for trusting TeamViewer to support your remote access and IT support needs. Best, Ying/TeamViewer ### 21. Reliable, Easy-to-Use Remote Access with Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Ajinkya E. | It admin, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about TeamViewer?** What I like most about TeamViewer is its reliability and ease of use. It makes remote access seamless, even for non-technical users, and works consistently across different devices and networks. The secure connection, quick setup, and stable performance make it a dependable tool for remote support and collaboration. **What do you dislike about TeamViewer?** What I dislike about TeamViewer is the occasional lag during sessions and frequent commercial use detection prompts, which can interrupt usage even for regular users. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of accessing and controlling devices remotely without physical presence. It benefits users by enabling quick support, easy file access, and seamless connectivity across locations, saving time and effort. **Official Response from Ying Qin:** > Hi Ajinkya, Thanks for sharing your experience. It’s great to know TeamViewer provides reliable, secure remote access with a quick setup. We appreciate your honest feedback on session lag and commercial‑use prompts, and we’ll share this with our team as we work on further improvements. Best, Ying/TeamViewer ### 22. One of the Most Dependable Remote Access Platforms We’ve Used **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent John P. | Data Center & Special Projects Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about TeamViewer?** The Support for different Operating Systems. I use Team Viewer on Windows, Mac, Linux, The Support Site has good information and insight on setup and configurations. **What do you dislike about TeamViewer?** The yearly pricing jump cna be irritating. When using for client support, the yearly upgrade is mandatory in order to assist clients on latest versions. **What problems is TeamViewer solving and how is that benefiting you?** Remote access and assistance for Users. **Official Response from Ying Qin:** > Hi Vincent, Thank you for sharing your experience on G2. It is great to hear that TeamViewer supports your work across Windows, macOS, and Linux, and that our Support site helps with setup and configuration. Reliable cross-platform access and clear documentation are key benefits for remote assistance. We also understand your frustration around yearly pricing changes and the need to stay on current versions when supporting clients. We know that predictable costs are important, especially when TeamViewer is part of daily client support workflows. Thanks again for your balanced feedback and for using TeamViewer for remote access and user assistance. Best regards, Ying/TeamViewer ### 23. Effortless Remote Support with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** I love TeamViewer's UI, it's very clear and clean, making it aesthetically pleasing and easy to understand. It's also incredibly easy to set up, not a problem at all. **What do you dislike about TeamViewer?** I think the one thing that it can increase is its simplicity and making it friendly for people who are not technically aware, tech savvy, or you know, those kind of people. They also should need to be able to use it. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to resolve technical issues by enabling remote access. It’s especially helpful whenever I’m blocked by a technical step, because it allows my technician to connect and fix the problem remotely. I also use it sometimes to help friends when they get stuck and need assistance. On top of that, I use it for file sharing and quick access to shared information. **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for sharing your experience! We’re glad you find TeamViewer easy to set up with a clean and intuitive interface. That’s exactly what we aim for. It’s great to hear it’s helping you troubleshoot issues remotely and support others when they need it. We also appreciate your suggestion about making the experience even simpler for less technical users. That’s valuable feedback and something we’re continuously working on. If you’d like to share more ideas or connect with other users, feel free to join us at https://community.teamviewer.com/. Best, Ying/TeamViewer ### 24. Free for Personal Use with a Great Business Contact Listing **Rating:** 4.5/5.0 stars **Reviewed by:** Dencel B. | Senior principal consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about TeamViewer?** I like the fact that it is free to use for personal use, and the business contact listing is also very cool **What do you dislike about TeamViewer?** the web version can be very slow. Better to download it **What problems is TeamViewer solving and how is that benefiting you?** Since I live far away from my customers, Teamviewer allows me to work on the systems even if I am on the other side of the world **Official Response from Valeria Di Prisco:** > Hi Dencel, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoy using TeamViewer for personal use and that you find the business contact listing helpful. It’s great to know that TeamViewer lets you support customers no matter where you’re located. We also appreciate your note about the web version. While it’s useful for quick access, we agree that the desktop app often provides a faster and smoother experience. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 25. Easy Remote Login and Helping Family from Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Austin Z. | Digital Advertising Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about TeamViewer?** It allows me to easily login to my computer on the go or help family fix computer issues when I am away. **What do you dislike about TeamViewer?** I have not found any feature I do not like. **What problems is TeamViewer solving and how is that benefiting you?** When I need to fix a computer for someone it is sometimes easier to do it myself than to try and explain how to do it. **Official Response from Valeria Di Prisco:** > Hi Austin, Thanks for taking the time to share your experience. It is great to hear that TeamViewer helps you easily access your computer while on the go and support family members when you are away. Being able to step in directly rather than explain every step can make a real difference and save time. We appreciate your positive feedback and are glad TeamViewer supports you in staying connected and helpful wherever you are. Best, Valeria/TeamViewer ### 26. Easy Remote Connection Without Passwords **Rating:** 5.0/5.0 stars **Reviewed by:** Eric B. | Q8Truck (formerly IDS) IT Product Owner @ OKQ8 Tech, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** Easy to remote connect without using passwords, with a great UI and great performance. **What do you dislike about TeamViewer?** It happends from time to time that the system may think you are using it commercialy, even though you are not. And it takes a few days to restore access. **What problems is TeamViewer solving and how is that benefiting you?** Being able to remote connect very smooth without passwords. **Official Response from Ying Qin:** > Hello Eric, Thanks for sharing your experience! It’s great to know TeamViewer’s password-less remote access and performance are working well for you. We also appreciate your patience regarding occasional commercial‑use detection and your feedback on the recovery process. Best, Ying/TeamViewer ### 27. Strong Teamviewer support, fair prices, and the feeling of being able to contribute **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about TeamViewer?** The support from the staff at Teamviewer, especially with difficult issues, is a big plus for me. Additionally, I feel like I can contribute to the further development of the product. I also find the pricing overall good. **What do you dislike about TeamViewer?** The new user interface still does not cover all the functions of the old app. In some cases, there are still performance issues in the new interface. Additionally, the permissions module should become significantly more granular. The integrations, for example with Intune, also seem poorly thought out and do not provide any real added value in their current form. **What problems is TeamViewer solving and how is that benefiting you?** Here, I can't say much about it. Except that access with TeamViewer is easier and the whole thing can be securely controlled via conditional access rules. **Official Response from Ying Qin:** > Thank you for taking the time to share your experience with TeamViewer on G2. We’re glad to hear that our support team has been a strong asset for you, especially when handling more complex topics, and that you feel your feedback contributes to the product’s ongoing development. It’s also great to know that our pricing meets your expectations. At the same time, we appreciate your candid feedback on the new interface, performance, permission granularity, and current integrations such as Intune. These are important areas for us, and insights like yours help our teams better prioritise and refine future improvements. Thank you again for your thoughtful review and for highlighting the value of secure, policy‑based access with TeamViewer. Best, Ying/TeamViewer ### 28. TeamViewer: Secure, Easy Remote Support with Top-Notch Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Shreeram R. | Senior Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about TeamViewer?** I have been using TeamViewer and other paid and free tools. Bur believe me the TeamViewer is ultimate tools for remote support, ease of use to provide support and moreover the product is secure. I use almost everyday to provide support to team and the customers. Their customer support is top notch. Easy to use install and use the product and way to go. **What do you dislike about TeamViewer?** There is nothing to dislike about the TeamViewer **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer provides the single platform to connect the systems with ID with security. It also keeps the session details, so that one can connect quickly to the previously connected systems. **Official Response from Ying Qin:** > Hello Shreeram, Thanks for sharing such a positive and detailed review. It’s great to hear how well TeamViewer fits into your daily workflow. Its ease of use, strong security, and reliable remote‑support capabilities are exactly what make TeamViewer such a trusted tool for both teams and customers. Knowing that you can install it quickly, connect with a simple ID, and rely on top‑notch customer service really reinforces its value. Feedback like yours highlights why TeamViewer continues to stand out as a dependable, all‑in‑one remote‑support platform. Best, Ying/TeamViewer ### 29. Dependable Remote Support, Priced on the High Side **Rating:** 4.5/5.0 stars **Reviewed by:** System A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about TeamViewer?** I use TeamViewer to troubleshoot user-side issues on corporate laptops. It's a very stable product. I have tested a number of competitors' products, and most had some strange logic or unexpected complications in use. TeamViewer just works! It allows us to help our employees located in different countries from a single place, where the support team is, quickly and effectively. **What do you dislike about TeamViewer?** The pricing policy could be a bit more affordable, especially when something else but remote control is required. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to troubleshoot user-side issues on corporate laptops effectively, even with employees in different countries. It is a very stable product compared to others I tested, which had strange logic or complications. **Official Response from Ying Qin:** > Hi TeamViewer user, We really appreciate you taking the time to highlight TeamViewer’s stability and ease of use, especially in a global support environment. Helping IT teams reliably support employees across different countries—without unexpected complications—is exactly what TeamViewer was built for. Reliability and “just working when it matters” remain core priorities for us. Security is equally fundamental to our platform. Remote access to corporate devices requires a high level of trust, and we continuously invest in strong security standards and safeguards to ensure sessions remain protected while still being quick and seamless for support teams. We also value your honest feedback around pricing. We understand that cost is an important consideration, particularly when using capabilities beyond remote control. Input like yours is shared directly with our product and business teams as we continue working to deliver solutions that balance flexibility, security, and long‑term value for organizations of all sizes. Thanks again for trusting TeamViewer for your day‑to‑day IT support—we’re glad it helps you support your users efficiently and with confidence. Best, Ying/TeamViewer ### 30. Remote support tool **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav K. | Enterprise Licensing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about TeamViewer?** Well, TeamViewer is one of the specialized IT tools. It helps us with complete control, including remote access and remote reboot. Almost every IT person uses this tool in day-to-day work. **What do you dislike about TeamViewer?** TeamViewer licensing should be fixed, because sometimes users use it for free and it ends up causing a lot of compliance issues. **What problems is TeamViewer solving and how is that benefiting you?** Helping customers and end users is much easier with this. Sometimes we need to support users directly on their machine, and it’s very easy to access it and assist them right away. **Official Response from Ying Qin:** > Hi Gaurav, Thank you for sharing your experience. It is great to hear that TeamViewer supports your daily IT work through fast remote access, full control, and remote reboots, helping you assist customers and end users directly on their devices. To learn more about the differences between private and commercial use, we recommend visiting the TeamViewer Community blog here: https://community.teamviewer.com/English/discussion/94784/thank-you-for-playing-fair Thanks again for your thoughtful and balanced feedback. Best regards, Ying / TeamViewer ### 31. Effortless Remote Support with Minor Connectivity Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** rasmitha r. | Intune Administrator , Enterprise (> 1000 emp.) **Reviewed Date:** December 25, 2025 **What do you like best about TeamViewer?** I appreciate how TeamViewer has been a helping hand in solving issues with mobile devices in our organization. The remote control feature allows us to resolve user issues very easily and without much effort, even when dealing with non-technical users who may not be familiar with certain steps or terminology. I genuinely thank the TeamViewer application for this. I also find the integration with Microsoft Intune to be smooth, describing it as going as smooth as butter, which was a pleasant surprise during the initial setup. **What do you dislike about TeamViewer?** Sometimes the connection has fluctuations, like it gets disconnected now and then, even though the network is stable. That's the only concern. If they can fix the interruption where the connection sometimes goes off automatically and comes back after some time, it would be a very helpful and great tool to work on. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to remotely control a user's device, which helps resolve complex issues for non-technical users easily. **Official Response from Ying Qin:** > Hello Rasmitha, Thank you for sharing your experience! We’re really pleased to hear that TeamViewer makes it easier to support users remotely, especially when helping non-technical users resolve complex issues. It’s great to see that the integration with Microsoft Intune worked smoothly for you and that the setup was a positive experience. We also hear your feedback about occasional connection interruptions, and we appreciate you bringing this to our attention. Thanks again for your feedback and for choosing TeamViewer! Best, Ying/TeamViewer ### 32. Easy Remote Control Access That’s Simple to Share **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about TeamViewer?** its easy to use you just need to tell the key to other person and they have the control of your system remotley **What do you dislike about TeamViewer?** it forces you to buy a subscription the free tier block various features **What problems is TeamViewer solving and how is that benefiting you?** sometimes i need help of my friend to figure something out on my system insted of simply sharing screen i give control of my system to my friend directly they work on my problem while i can focus on other things **Official Response from Ying Qin:** > Hi there, Thanks for sharing your experience! It’s great to hear that TeamViewer makes it simple to hand over control and get help when you need it, especially when working through issues with others. We also hear your feedback about the limitations of the free version, and we appreciate you highlighting this. Thanks again for your review and for using TeamViewer! Best, Ying/TeamViewer ### 33. Flawless Remote Support with Awesome Unattended Access and Assist AR **Rating:** 4.5/5.0 stars **Reviewed by:** Tomek M. | Architekt systemowy, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** Allows to help others witn no physical presence. The speed of screen refresh, connection stability and responsiveness are flawless. Additional features like Unattended access or Assist AR are awesome. **What do you dislike about TeamViewer?** A lot of authentication stuff combined between app and web broser. It should be integrated into one place. **What problems is TeamViewer solving and how is that benefiting you?** I can access desktop of any coworker or external customer. Seamless with no additional action. Just simple and small QuickSupport. So I can help anyone, anywhere from my any device. **Official Response from Ying Qin:** > Hi Tomek, Thank you for sharing such a comprehensive review! We’re really pleased to hear that TeamViewer delivers reliable performance and a smooth connection experience for your day-to-day support tasks. It’s great to see you using features like unattended access and Assist AR, and that you’re able to help both coworkers and customers quickly and seamlessly from any device. We also hear your feedback on the authentication flow across the app and the browser, and we appreciate you highlighting this. It’s valuable input as we continue improving the overall experience. Thanks again for your support and for being part of our community! Best, Ying/TeamViewer ### 34. Convenient, Fast Remote Support with Cost Concerns **Rating:** 5.0/5.0 stars **Reviewed by:** Anna S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** I like the convenience of TeamViewer for remote support. It's great that you don't need to visit a client; you can get the job done remotely, saving time and money on fuel. The initial setup was pretty easy too. **What do you dislike about TeamViewer?** The price can go down. You can implement AI to help solve problems **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for speedy remote support. It provides convenience as I can work remotely without visiting clients, saving time and money on fuel. **Official Response from Valeria Di Prisco:** > Hi Anna, Thank you for the positive review. It is great to hear that TeamViewer helps you deliver convenient remote support and saves you time and travel costs. We are glad the setup was easy and supports your daily work efficiently. About adding AI capabilities, we´re pleased to present to you Tia, our (TeamViewer Intelligent Agent). For details on Tia please click on this link: https://community.teamviewer.com/English/discussion/143720/meet-tia-your-in-session-intelligent-support-assistant#latest Finally, thank you for your feedback. We hear you. We know that pricing can sometimes feel like a barrier, and your input helps us keep improving and finding the right balance for our users. All the best, Valeria/TeamViewer ### 35. Good Remote Control with Minor Lag Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Dinesh k. | Maintenence technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about TeamViewer?** I find TeamViewer to be good for remote control, offering easy access and a user-friendly experience. I also like the file transfer feature, and the initial setup was easy. **What do you dislike about TeamViewer?** Sometimes I face lag issues with TeamViewer, which can be annoying. Also, the free version could be better, but it's okay for basic use. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote control. It's user-friendly and offers easy access. I also appreciate the file transfer feature, though I sometimes experience lag. **Official Response from Valeria Di Prisco:** > Hello Dinesh, Thank you for sharing your feedback. It is great to hear that you find TeamViewer user-friendly, with easy access, simple setup, and helpful features like file transfer. These are key benefits we aim to deliver for remote control. We understand that lag issues can be frustrating during sessions and that the free version may feel limited. For details about the free version, please click on the following link: https://community.teamviewer.com/English/discussion/129407/teamviewer-remote-s-free-version-redesign#latest. On the other hand, when experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer from our official website, which can improve performance. Thank you again for your balanced feedback. Best, Valeria/TeamViewer ### 36. Lifesaver for fast remote support **Rating:** 5.0/5.0 stars **Reviewed by:** Goutam P. | Android developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about TeamViewer?** TeamViewer is easy to set up and requires no complex configuration, which makes getting started quick and simple. Its smooth integration with different devices and operating systems allows me to switch between desktop and mobile platforms without any hassle. I use it frequently and I also appreciate its reliability for my daily support tasks, as it consistently remains stable and dependable. **What do you dislike about TeamViewer?** Customer support can sometimes be slow, particularly when I have urgent questions about licensing or connectivity. Additionally, integration with some enterprise tools seems limited, which occasionally forces me to find workarounds. Nevertheless, the straightforward implementation process and consistent reliability continue to make this a valuable tool. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it easy for me to access my work computer from home, provide quick remote support to clients, and even help family with small tech issues without being there in person. It saves a lot of travel time, reduces downtime, and keeps me productive when working remotely. **Official Response from Valeria Di Prisco:** > Hello Goutam, Thank you for your rating and for sharing your thoughtful feedback! We're really glad to hear that TeamViewer’s ease of setup, cross-platform compatibility, and reliability have positively impacted your daily support tasks, keeping you productive and connected! We also appreciate your honesty regarding the areas where we can improve. Thank you again for your support. All the best, Valeria/TeamViewer ### 37. Streamlines Remote Access with Ease, But Comes at a Cost **Rating:** 4.5/5.0 stars **Reviewed by:** tushar v. | Manager **Reviewed Date:** December 18, 2025 **What do you like best about TeamViewer?** I use TeamViewer mainly for remote access and troubleshooting. It helps me quickly connect to another system, fix issues, share files, and provide support without needing to be physically present. What I like most is how reliable and easy it is to use. The connection is usually stable, setup is quick, and even non-technical users can connect. Unattended access and file transfer are the most valuable for me. Unattended access lets me work without coordinating with someone, and file transfer saves time by keeping everything within the same session. The initial setup was very easy. Installation was quick, and I was able to start using it almost immediately. **What do you dislike about TeamViewer?** Pricing feels high for individual users. The app also feels a bit heavy at times, especially on older systems. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access and troubleshooting. It saves me time and effort by allowing me to directly log in and resolve issues without being physically present or relying on calls. **Official Response from Ying Qin:** > Hi Tushar, Thank you for sharing such a thoughtful review. It’s great to hear how much value TeamViewer brings to your workflow — from fast, reliable remote access to smooth file transfers and the convenience of unattended access. Those capabilities are designed to remove friction, save time, and make troubleshooting far more efficient, especially when you’re supporting users who may not be technical. Your note about pricing and performance on older systems is appreciated. Feedback like this helps highlight where the experience can continue to improve. Best, Ying/TeamViewer ### 38. Reliable and Easy-to-Use Remote Support Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil B. | Customer Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about TeamViewer?** TeamViewer makes remote access and support extremely simple and secure. The connection is reliable, fast, and works across different devices without much configuration. It saves us time and effort by allowing us to troubleshoot or access systems from anywhere. The interface is very user-friendly, and the ability to share screens or transfer files smoothly adds great convenience. **What do you dislike about TeamViewer?** Sometimes the connection speed depends heavily on internet stability, which can slow down the session. The licensing plans could also be more flexible for smaller teams. A more detailed session reporting option would be useful for tracking remote activities. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows us to resolve customer issues quickly without needing to be physically present at the property or client’s location. It helps us connect remotely, check configurations, and provide step-by-step assistance in real time. This reduces response time, minimizes downtime for customers, and saves travel costs. The biggest benefit is efficiency — we can support multiple clients in different regions within minutes, which improves customer satisfaction and overall productivity. **Official Response from Valeria Di Prisco:** > Hello Sahil, Thank you for your review and for sharing your experience with us. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. Best regards, Valeria/TeamViewer ### 39. TeamViewer improves daily support work **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie C. | Technical Support Specialist, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about TeamViewer?** The most favorite aspect about TeamViewer is the level of reliability whenever one of the team members requires immediate assistance. I spend much time in it during the week and it never adds an extra step to the overall operation. The ability to jump into the screen of a person spares us the problem of taking time to explain. It actually assists me to cross over minor technological snags and makes the day run smoothly without having to wait. **What do you dislike about TeamViewer?** TeamViewer is of great assistance, although certain flaws inevitably come in. I have encountered freezing of sessions and have had to restart all over again and this makes quick fixes to take more time. There is also a lot of action on the interface so I at times find myself clicking more than I intend to. Those delays are cumulative, particularly in cases where several individuals require assistance simultaneously. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer actually salvaged the sloppiness of getting people through problems one message or phone call at a time. I am able to realize that everything is faster because I use it so frequently. I have the ability to just jump into the screen of anyone and sort things out without taking the process too far. It keeps the team on track and spares them all the unwarranted delays. **Official Response from Valeria Di Prisco:** > Hello Stephanie, Thanks so much for sharing your experience in such detail! It’s great to hear how TeamViewer’s reliability helps your team get instant support without unnecessary steps. The ability to jump directly into someone’s screen truly streamlines collaboration and keeps work moving smoothly. Despite some interruptions, it’s clear that TeamViewer helps reduce delays, speed up fixes, and keep everyone on track. Glad it’s making your day-to-day support so much easier! Regarding your comment about the new interface and the many clicks required, we really appreciate your input. This helps us improve according to our users' needs. Be sure this feedback will reach the right team. Have a nice day! Valeria/TeamViewer ### 40. SimpleSimple and Reliable Remote Access to Connect, but the Free Version Feels Restrictive **Rating:** 3.0/5.0 stars **Reviewed by:** Satyajeet R. | Senior Operations Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about TeamViewer?** What I like best about TeamViewer is its simplicity—you can connect to another computer quickly without any complicated setup. **What do you dislike about TeamViewer?** What people often dislike about TeamViewer is that the free version can feel restrictive—especially with session limits and commercial-use warnings. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of accessing and controlling devices remotely without being physically present. This benefits me by saving time, making it easy to provide support or fix issues instantly, and allowing work from anywhere without needing direct access to the system. **Official Response from Valeria Di Prisco:** > Hello Satyajeet, Thank you for sharing your feedback on TeamViewer! We’re glad to hear that you value its simplicity and quick setup, its easy connection to another device, which helps you save time, its instant support, and its ability to work from anywhere through reliable remote access. Regarding the commercial use, we apologize for the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all IDs to the form (local and remote-side IDs). Best regards, Valeria/TeamViewer ### 41. Very good and stable remote connection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics **Reviewed Date:** December 13, 2025 **What do you like best about TeamViewer?** What I appreciate most about TeamViewer is its consistently stable and reliable remote connection. It allows me to support clients efficiently, whether I am resolving acute PC issues or carrying out scheduled maintenance tasks. The interface is intuitive, the performance is smooth even over longer sessions, and the security features inspire confidence when working on sensitive systems. Overall, it enables a highly professional and seamless remote‑support experience. **What do you dislike about TeamViewer?** The only notable downside in my daily work is the challenge of managing a large list of clients. When several hundred customers are stored in the address book, it becomes difficult to immediately identify which ones are currently online. It would be extremely helpful if online clients were automatically prioritised or displayed at the top of the list. This small improvement would significantly streamline workflows for technicians who manage many endpoints. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer enables me to deliver fast, secure, and highly efficient remote support without the need for on‑site visits. This reduces travel time, lowers operational costs, and allows me to assist far more clients within the same timeframe. It also ensures that urgent issues can be addressed immediately, which is essential for keeping my customers’ systems running smoothly. By providing a stable platform for diagnostics, maintenance, and troubleshooting, TeamViewer significantly enhances the overall responsiveness and quality of my IT services. One additional improvement that would greatly benefit my workflow would be the ability for clients to request a preferred remote‑support time slot directly within TeamViewer—without needing to coordinate an appointment manually. Ideally, this could be achieved through a built‑in scheduling option or at least through integration with my existing online booking platform (pcmeister.setmore.ch). Such a feature would streamline planning for both sides and further increase efficiency **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you very much for taking the time to share such a detailed experience with us. It’s great to hear how TeamViewer’s stable and reliable connections are helping you deliver smooth and professional support for your clients, whether it's troubleshooting critical issues or handling scheduled maintenance. Your experience perfectly reflects what we aim to deliver: a seamless, secure, and dependable remote‑support solution. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope you continue to enjoy the TeamViewer experience. Best, Valeria/TeamViewer ### 42. Solid, Reliable Remote Access and Support with TeamViewer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about TeamViewer?** TeamViewer has been a helpful tool for remote access and support. It’s easy to use, connects quickly, and makes it simple to help someone or access another device when needed. It saves time and works well most of the time. The pricing can be a little high, but overall it’s a solid and reliable software. **What do you dislike about TeamViewer?** What I dislike about TeamViewer is that sometimes it can be a little slow when the internet connection is weak. Apart from that, the overall experience is good, but the pricing could be more flexible. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of remote access and support by letting me connect to devices from anywhere. This helps save time, makes troubleshooting faster, and allows work to continue without needing to be on-site. **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for your thoughtful feedback! We’re glad to hear that you find TeamViewer reliable, easy to use, and helpful for remote access and support. It’s great to know the solution helps you save time and continue your work without being on-site. We also appreciate your comments regarding pricing flexibility and performance on weaker connections. Feedback like this is valuable as we continue to improve the overall experience. Thanks again for sharing your experience! Best, Ying/TeamViewer ### 43. Easy Remote Support, But Trust Concerns and Higher Cost **Rating:** 3.5/5.0 stars **Reviewed by:** Aaron M. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about TeamViewer?** I use it for remote support with my teams, and it’s easy to use for both me and the client. **What do you dislike about TeamViewer?** There are a lot of scammers using TeamViewer, so some users feel uneasy about installing it. Also, the cost is higher than competitors. **What problems is TeamViewer solving and how is that benefiting you?** I use remote desktop to connect to the office and help staff with computer issues. It makes it easier to see what they’re seeing, troubleshoot problems, and resolve things without needing to be there in person. **Official Response from Valeria Di Prisco:** > Hello Aaron, Thank you for your review and for using TeamViewer for remote support. It’s great to hear that TeamViewer helps you easily support your teams and resolve issues efficiently, even when you're not on-site. Making remote troubleshooting simple and effective for both IT teams and end users. We appreciate your transparency regarding concerns about scams and pricing. Trust and security are top priorities for us, and we continue to invest heavily in protections, awareness, and prevention measures to help users feel safe when using TeamViewer. Your feedback on pricing is also valuable and helps us better understand how we can continue to deliver strong value in a competitive market. All the best, Valeria/TeamViewer ### 44. Reliable Remote Support with UX Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Cesare . | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about TeamViewer?** I rely on TeamViewer for getting IT support because it allows for instant access to my machine from the IT team, ensuring problems are addressed quickly. I appreciate the reliability of the service as it consistently performs well. The remote control feature is particularly valuable for my needs. **What do you dislike about TeamViewer?** The UX of TeamViewer is not too clear to me. Sometimes it's not really clear if the connection is established or not, and the macOS icon is shown even when the remote controller is not there. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to get instant access to my machine from the IT team. **Official Response from Ying Qin:** > Hello Cesare, Thank you for sharing your experience with TeamViewer. We’re glad to hear that the reliability and remote control capabilities help you get fast and effective IT support when you need it most. That instant access is exactly what TeamViewer is designed for. At the same time, we hear your feedback regarding the UX, especially on macOS. Clear visual indicators are important for confidence and ease of use, and feedback like yours is valuable as we continue refining the interface and overall experience. We appreciate you sharing both the positives and the areas where we can improve. Best, Ying/TeamViewer ### 45. Essential for Remote Access, Needs Connectivity Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2026 **What do you like best about TeamViewer?** I love that TeamViewer remembers the devices I’ve connected to before, so I don’t have to reconnect over and over. It also means I don’t need to request a new code each time I want to connect again. **What do you dislike about TeamViewer?** The connection sometimes drops, which can be really frustrating. Overall, the Pro version is great, but the free version isn’t nearly as good, and the mobile app could definitely be improved. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access and tech support, especially when I’m working from home. It lets me connect to my office device from my laptop and guide others through tasks, so I can help and demonstrate what to do without needing to be there in person. **Official Response from Valeria Di Prisco:** > Hello Vaibhav, Thank you so much for sharing your experience with TeamViewer! We're really glad to hear that the ability to remember previously connected devices makes your workflow smoother. Not having to reconnect or request new codes each time is exactly the kind of convenience TeamViewer aims to provide for everyday remote access. A stable and seamless connection is crucial, especially when you're supporting others remotely. So, when experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in your next connections. All the best, Valeria/TeamViewer ### 46. TeamViewer: easy screen share, manage, connect remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Yogesh K. | Senior software engineer 2, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about TeamViewer?** Easy to use application for remote access, screenshare, fileshare, call, etc between 2 different pcs **What do you dislike about TeamViewer?** Sometimes lacks behind due to medium internet, while sharing the screen **What problems is TeamViewer solving and how is that benefiting you?** Able to connect with anyone on thier pc in the world without any issue **Official Response from Valeria Di Prisco:** > Hi Yogesh, Thank you for your feedback. We’re glad to hear that you find TeamViewer easy to use for remote access, screen sharing, file sharing, and calls. Enabling smooth connections with people anywhere in the world is what TeamViewer is built for. When experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in future connections. Best, Valeria/TeamViewer ### 47. Effortless Screen Sharing, Keeps Teams Synced **Rating:** 5.0/5.0 stars **Reviewed by:** saamarth j. | Research Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about TeamViewer?** I like how TeamViewer helps businesses stay connected and it's easy for my staff to use, even though they aren't very tech-savvy. It makes getting work done faster. The initial setup was very easy, and overall, it works well. **What do you dislike about TeamViewer?** nothing **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for screen sharing in billing, which helps my not tech-savvy staff get work done faster. It keeps businesses connected and is easy to set up. **Official Response from Valeria Di Prisco:** > Hello Saamarth, Thank you for your review. It is great to hear that TeamViewer helps keep your business connected and that your staff can use it easily, even without a strong technical background. Supporting simple and efficient workflows is exactly what we aim for. We are glad that the setup was straightforward and that it helps your team complete their work faster, especially for tasks like billing and screen sharing. Best, Valeria/TeamViewer ### 48. Easy Setup and Familiar Workflows for Remote Support **Rating:** 4.0/5.0 stars **Reviewed by:** Indie M. | Help Desk Technician, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about TeamViewer?** Ease of use, users familiar with the workflow of connecting, ease of setting up unattended access **What do you dislike about TeamViewer?** cost, managing devices registered can be a little tedious **What problems is TeamViewer solving and how is that benefiting you?** We needed a reliable on poor connections remote control software, and teamviewer is very, very good on poor connections. the file transfer is reliable and the links that auto start sessions are pretty good. **Official Response from Ying Qin:** > Hi Indie, Thank you for your feedback! We’re glad to hear that TeamViewer is easy to use, familiar for users, and quick to set up for unattended access. It’s great to know it performs reliably even on poor connections and that features like file transfer and auto‑start session links are working well for you. We also appreciate your comments on pricing and device management. Your feedback helps us understand how we can improve the experience. Thanks for sharing your thoughts with us! Best, Ying/TeamViewer ### 49. Seamless Cross-Platform Remote Access Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Nikola B. | Junior Penetration tester, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about TeamViewer?** I like TeamViewer's cross-platform compatibility. It's very easy to connect from a Mac to a Windows PC with almost no lag. The unattended access feature works perfectly too, allowing me to restart a remote computer and reconnect automatically without entering the password again. The initial setup was straightforward; I just ran the installer and was ready to use it in less than 5 minutes. TeamViewer eliminates travel time for me, enabling me to fix software issues on client computers remotely and transfer files instantly. **What do you dislike about TeamViewer?** The licensing fees are quite high for freelancers. Also sometimes the resolution doesn't scale correctly when connecting to a 4K monitor. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote IT support, eliminating travel time, and it allows me to fix software issues remotely while accessing my workstation from anywhere. **Official Response from Valeria Di Prisco:** > Hello Nikola, Thank you so much for your rating. It’s great to hear how well TeamViewer is working for you! The cross‑platform compatibility between Mac and Windows is one of the features many users appreciate, and it’s wonderful to see it supporting your workflow effectively. We’re also glad to hear that unattended access has been such a reliable tool for you, allowing you to restart remote machines and reconnect, eliminating travel time. We value your concern regarding the price of our licenses, especially for freelancers, and we assure you that your comment will reach the right team. Have a nice day! Valeria/TeamViewer ### 50. Impressive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing **Reviewed Date:** May 25, 2026 **What do you like best about TeamViewer?** Connecting office very smoothly and when working remotely. **What do you dislike about TeamViewer?** One thing I dislike about TeamViewer is that the free version often flags personal use as commercial use unexpectedly. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer solves the problem of remote access and technical support by allowing me to connect to computers from anywhere. It benefits me by saving time, reducing travel, and making it easy to assist colleagues or access files remotely. **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for your feedback! We’re glad to hear that TeamViewer provides a smooth and reliable experience when working remotely, and that it helps you save time and stay connected with colleagues. We also appreciate you sharing your experience regarding the classification of personal use. We understand this can be frustrating, and your feedback is valuable as we continue to review and improve the overall experience. Thanks again for taking the time to share your thoughts! Best, Ying/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-31+15%3A51%3A35+-0500&secure%5Bsession_id%5D=8527af6c-5362-4f16-aaff-29fe937db031&secure%5Btoken%5D=e05dbc641edd6e3a1c171bc6748021ddf20b317031b8428fc04f9db7f2b39696&format=llm_user) ## TeamViewer Integrations - 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Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - 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