---
title: TeamViewer Reviews
meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 4027 reviews by the users' company size, role or industry
  to find out how TeamViewer works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 4027
  scale: '5'
date_modified: '2026-07-11'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# TeamViewer Reviews
**Vendor:** TeamViewer  
**Category:** [Remote Support Software](https://www.g2.com/categories/remote-support)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 4,027
## About TeamViewer
TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.



## TeamViewer Pros & Cons
**What users like:**

- Users love the **ease of use** of TeamViewer, quickly connecting with clients and scheduling meetings effortlessly. (518 reviews)
- Users appreciate the **ease of use** of TeamViewer, valuing its reliable connections and intuitive interface for remote access. (428 reviews)
- Users value the **ease of use** of TeamViewer, enjoying reliable access for seamless remote support and control. (343 reviews)
- Users highlight the **easy access** of TeamViewer, enabling seamless remote control and support across devices. (278 reviews)
- Users value the **seamless remote access** provided by TeamViewer, enabling efficient collaboration and problem-solving from anywhere. (277 reviews)
- Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (266 reviews)
- Reliability (261 reviews)
- File Transfer (164 reviews)
- Access Ease (161 reviews)
- Easy Setup (155 reviews)

**What users dislike:**

- Users experience **connection issues** with TeamViewer, particularly during slow or unstable internet conditions, impacting performance. (180 reviews)
- Users experience **connectivity issues** with TeamViewer due to performance drops on slow connections and account requirement hassles. (146 reviews)
- Users find TeamViewer's pricing to be **expensive** , especially for commercial use compared to other options available. (138 reviews)
- Users experience **slow performance** during weak internet connections, affecting usability and loading times despite updates. (135 reviews)
- Users frequently experience **remote access issues** with TeamViewer, including connection failures and confusing control panels. (119 reviews)
- Missing Features (91 reviews)
- Poor Connectivity (87 reviews)
- Limited Features (82 reviews)
- Slow Loading (82 reviews)
- Not User-Friendly (72 reviews)

## TeamViewer Reviews
  ### 1. Quick help and fast resolution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** February 27, 2026

**What do you like best about TeamViewer?**

Ease of use Intuitive design and works on multiple platforms

**What do you dislike about TeamViewer?**

so many different versions from Host to Quick support Etc...

**What problems is TeamViewer solving and how is that benefiting you?**

Able to fix software and network problems remotely

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Happy to hear that you found TeamViewer intuitive and that you enjoy the cross-platform support.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 2. Accessibility from anywhere and from multiple platforms or devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roger H. | Application Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about TeamViewer?**

It's very easy compared to other similar platforms. I like the ability to access remote systems and update. They have a lot of relevant information that solves my problems. I like that the support center is easily accessible. The articles available are very helpful.

**What do you dislike about TeamViewer?**

There's not a single feature of this tool I don't like, and I haven't had any significant issues during my time using it. I haven't had a bad experience yet.

**What problems is TeamViewer solving and how is that benefiting you?**

The remote support tool is easy to use, and they are highly knowledgeable about resolving any issue. It offers extensive desktop control capabilities, allowing us to quickly transfer files whenever necessary.

**Official Response from Valeria Di Prisco:**

> Hi Roger,

Thank you for your support

We are happy to read that you appreciate the benefits of our remote solution, especially the documentation in our Knowledge Base, which has been developed precisely to help our users get the most out of our product.

Also, we would like to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions or simply want to interact with other users.

All the best!

Valeria/TeamViewer

  ### 3. I have  been using TeamViewer to access a work machine when I'm out of office for about 10 years.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate

**Reviewed Date:** February 17, 2026

**What do you like best about TeamViewer?**

Well designed, quite reliable, responsive support

**What do you dislike about TeamViewer?**

Frequent updates and learning new interfaces.
Also the complexity inherent in describing the communication components

**What problems is TeamViewer solving and how is that benefiting you?**

Increasing efficiency and enabling access to data when out of office.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thanks for sharing your experience! 

Happy to have you on board for such a long time!

It’s great to hear that you appreciate TeamViewer’s solid design, reliability, and responsive support.

We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. 

Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ 

All the best! 

Valeria/TeamViewer

  ### 4. Team Viewer is a very reliable, useful tool - a little expensive for a smaller team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daryn M. | VP of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about TeamViewer?**

Very reliable and consistent. Was easy to put into the hands of other team members and get them up to speed.

**What do you dislike about TeamViewer?**

Some of the groupings and how different versions can cause issues. It is a little expensive for our smaller team so it would be nice if there were other licensing options.

**What problems is TeamViewer solving and how is that benefiting you?**

We have a lot of point of sale systems and I'm able to quickly connect and solve problems as they come up.

  ### 5. Unambiguous reliability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** February 16, 2026

**What do you like best about TeamViewer?**

I can always rely on it, which is also very important, that over a long period of using TeamViewer, it has never failed.

**What do you dislike about TeamViewer?**

A Czech description + guide would greatly help improve user comfort.

**What problems is TeamViewer solving and how is that benefiting you?**

I have no comment on this.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for your rating and for sharing your experience.

We’re happy to hear that you’ve been able to rely on TeamViewer consistently over such a long period. Stability and dependability are precisely what we strive for, so it’s great to know the software has never let you down.

Thank you as well for your suggestion regarding a Czech‑language user's guide. Improving accessibility and user comfort is always a priority for us. Be sure your feedback will reach the right team.

Hoping you´re having a great day!

Valeria/TeamViewer

  ### 6. Great help in receiving support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manik K. | Technical consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about TeamViewer?**

Whenever I had faced any IT related issues with my system I simply got my issues resolved using team viewer by sharing my ID and password

**What do you dislike about TeamViewer?**

I have many a times faced slowness during screenshare.

**What problems is TeamViewer solving and how is that benefiting you?**

Support is being received using team viewer on Screenshare where IT team have full control on my system

**Official Response from Valeria Di Prisco:**

> Hello Manik,

Thank you so much for your rating. However, we´re sorry to read that you´re experiencing slow connections. 

For cases like yours, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website.

If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue.

Best regards,

Valeria/TeamViewer

  ### 7. Totally worth it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cesar F. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2025

**What do you like best about TeamViewer?**

Easy to use, powerful, easy to integrate and implement with a good customer support

**What do you dislike about TeamViewer?**

its price can be high. Sometimes I realized my session was freeze

**What problems is TeamViewer solving and how is that benefiting you?**

I need a tool like Teamviewer to connect remotely to my staff users while I'm not in the office or they are travelling, like I am in front of their devices.

**Official Response from Valeria Di Prisco:**

> Hello Cesar,

Thank you so much for your positive review.

When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website.

If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue.

Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier.

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Best regards,

Valeria/TeamViewer

  ### 8. Certain knowledge is necessary, but then very quick completion

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Hardware

**Reviewed Date:** November 05, 2025

**What do you like best about TeamViewer?**

The ability to access remote devices and transfer data back and forth quickly and securely

**What do you dislike about TeamViewer?**

I am a "creature of habit" and therefore have a negative attitude towards changes in operation. Prefer to stick with the simpler initial setup.

**What problems is TeamViewer solving and how is that benefiting you?**

None, I am a pensioner and use it privately.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user, 

Thank you for your rating and for using TeamViewer.

All the best. 

Valeria/TeamViewer

  ### 9. A key tool for quick help with technical issues

**Rating:** 4.5/5.0 stars

**Reviewed by:** Davide A. | Remote work coordinator, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2025

**What do you like best about TeamViewer?**

The best thing about TeamViewer is being able to connect to remote devices and help my clients or working with my team in general. Fast troubleshooting and sharing files is one of the biggest time efficiency benefits in this tipe of processes. I also appreciate the fact that is able to remove geographic barriers allowing me to assist anyone, regardless of where they are, regardless of scheduling an in-person session. It has turned into a core tool for the smooth and quick collaboration on ‘our’ daily tasks.

**What do you dislike about TeamViewer?**

Teams often complain about Team Viewer not being very stable in connection, especialy when it is in the high traffic time. Which can be frustrating as it can lead to remote sessions being interrupted or slow just trying to resolve urgent issues. Furthermore, I feel the interface is often crowded, and it has a few more steps involved to actually reach my featured functions when I am debugging. That sometimes makes the process slower than it should be and has resulted in inefficiency when working under deadline.

**What problems is TeamViewer solving and how is that benefiting you?**

My main problem with physical distance is solved by TeamViewer. It allows me to remotely access and control other systems so that I can respond and give immediate support in case of technical issues. We no longer need to wait for a problem to solve in person, thanks to it being a game changer for boosting productivity. This solution lets us work as a team in the same office as being in different locations which enhances overall efficiency and responsiveness when something goes wrong.

**Official Response from Valeria Di Prisco:**

> Hello Davide,

Thank you for the review and for sharing your experience with us.

It's good to know that our remote connection solution helps you with your daily tasks, boosting productivity and saving you travel time.

We want to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. 

Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. 

All the best, 

Valeria/TeamViewer

  ### 10. TeamViewer is really worth it for its easy and fast remote access features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesus T. | SAP Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about TeamViewer?**

I like remote file transfer and the quality of voice and customer chat. The responsiveness is amazing. I also like being able to access another computer without complications because it is so easy to use and that it surprises me. The interface is also flexible and they built it well to function correctly.

**What do you dislike about TeamViewer?**

Their weak point is their prices, which in my opinion are very high, and they also have terrible cancellation policies.

**What problems is TeamViewer solving and how is that benefiting you?**

It is ideal for easily connecting to another computer remotely, no matter where I am or what time it is. Its great because it works well and is easily accessible. Moreover, it greatly benefits us because we work remotely in a positive way.

  ### 11. It's reliable and effortless remote access and support.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Subhash R. | Network and Support Enginner, Computer & Network Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about TeamViewer?**

Team Viewer is easy to use and more effective or reliable connectivity for remote devices. It's used every employee( windows, Mac, Android etc.) and it is two factor authentication and remote work is more easy.

**What do you dislike about TeamViewer?**

Team Viewer is especially used by small businesses and users. it's license are more expensive and arise some disconnections for users.

**What problems is TeamViewer solving and how is that benefiting you?**

Remotely used by configuration and installation in another place by using.

**Official Response from Valeria Di Prisco:**

> Hello Subhash,

Thank you for your review and for sharing your experience with us.

When experiencing slow connections or interruptions, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website.

If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue.

Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier.

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Best regards,

Valeria/TeamViewer

  ### 12. Teamviewer is the best and most trusted and easy to use remote viewer that I have ever used.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sergio C. | I.T. Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about TeamViewer?**

I like the ease of use, reliability, and versatility. It is cross-platform!

**What do you dislike about TeamViewer?**

It has occasional performance lags and the free version has limitations on features and usage time.

**What problems is TeamViewer solving and how is that benefiting you?**

It allows me to access my company work remotely so I can fix issues and do some more work when Im away from my desk.

**Official Response from Valeria Di Prisco:**

> Hello Sergio,

Happy to hear about your experience with TeamViewer.

However, when experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website.

If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue.

Regarding free usage limitations, indeed, there have been some changes, for details: https://community.teamviewer.com/English/discussion/129407/teamviewer-remote-s-free-version-redesign#latest

All the best,

Valeria/TeamViewer

  ### 13. Very efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** December 15, 2025

**What do you like best about TeamViewer?**

The ability to access the office PC from home office.

**What do you dislike about TeamViewer?**

I can't report anything negative at the moment.

**What problems is TeamViewer solving and how is that benefiting you?**

So far, no noteworthy problems.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for your review.

It’s great to hear how TeamViewer makes it easy for you to access your office PC directly from your home office — that really makes daily work smoother and more flexible.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 14. It's fine

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** March 09, 2026

**What do you like best about TeamViewer?**

It works. Don't have any interrupts. XXX

**What do you dislike about TeamViewer?**

There is no monthly paiment for new customers.

**What problems is TeamViewer solving and how is that benefiting you?**

Software usage consultations.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Happy to hear that TeamViewer helps you with your consultations.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 15. Easy of installation both remotely and locally

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brayden G. | Staff Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2025

**What do you like best about TeamViewer?**

The user interface is well-designed and has professional security features. I like being able to access system setting on computers, and file transfer were easy. The best part is how easily my clients can connect to the system.

**What do you dislike about TeamViewer?**

I'd love to see a more visually appealing admin console, file transfer isn't as intuitive as it could be. The admin controls can be  a bit vague at times.

**What problems is TeamViewer solving and how is that benefiting you?**

It's the best for remote computer access form anywhere. Its ease of use makes it highly adaptable for our entire team. It allows me to access remotely when no one is present. This has been the best remote access software we've ever used.

**Official Response from Valeria Di Prisco:**

> Hello Brayden,

Thank you for your review and for sharing your experience with us.

It's wonderful to hear that our remote access solution works so well for you.

We take the opportunity to invite you to click on the following link, where you will find a user´s guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 16. Quick installation and configuration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zohaib B. | IT Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about TeamViewer?**

I like the ability to launch a command to run remotely, it allows users to easily control multiple computers. It offers multiple ways to access the remote computer and works much better than its peers. This is the best tool at an affordable price.

**What do you dislike about TeamViewer?**

Some users have reported occasional connectivity issues, and some settings can be overwhelming at first. The software's configuration panels aren't attractive.

**What problems is TeamViewer solving and how is that benefiting you?**

The platform features built-in tools that allow you to perform tasks easily, and is the most accessible program for remote support. It's compatible with all versions of Windows and has many interesting features.

**Official Response from Valeria Di Prisco:**

> Hello Zohaib,

Thank you for taking the time to review us and share your experience.

Happy to hear that TeamViewer helps you to perform your tasks easily and that you find us the most accessible program for remote support.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 17. perfect application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Reviewed Date:** December 02, 2025

**What do you like best about TeamViewer?**

Full access to my protected doctor's workstation

**What do you dislike about TeamViewer?**

effectively prevents sleeping, eating, and any leisure through the 24-7 workweek

**What problems is TeamViewer solving and how is that benefiting you?**

every day (including Sundays) work for more than a hundred hours

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for your positive review.

We're glad to hear how our remote-control solution is making things easier for you.

Wishing you a great day!

Valeria/TeamViewer

  ### 18. Help Desk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security

**Reviewed Date:** September 26, 2025

**What do you like best about TeamViewer?**

We save the other party's ID. We don't have to ask for the other party's ID every time we connect.

**What do you dislike about TeamViewer?**

It's not a problem for me. It meets my needs more than enough.

**What problems is TeamViewer solving and how is that benefiting you?**

I connect to remote staff's computers and provide all kinds of support. I save time. It's especially helpful to provide support to computers in distant cities.

**Official Response from Valeria Di Prisco:**

> Hi TeamViewer User, 

Thank you for your rating.

We are happy to hear that TeamViewer is your remote-control app to provide assistance.

Wish you a great day and all the best. 

Valeria/TeamViewer



  ### 19. Remote desktop & file sharing, but clunky and often slow

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about TeamViewer?**

The ability to remotely share my desktop and share files with others.

**What do you dislike about TeamViewer?**

Clunky. Most times slower than it should be.

**What problems is TeamViewer solving and how is that benefiting you?**

It allows me to remotely check/fix customers computers and walk- through examples with them.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you so much for sharing your honest feedback.

It’s great to hear that remote desktop sharing and easy file transfer are really helping you support your customers. Those capabilities can make a huge difference when you need to troubleshoot quickly or walk someone through a task step by step.

When experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website.

If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue.

We hope these tips will help you in future connections.

Best,

Valeria/TeamViewer

  ### 20. Interface, license features and license costs, to complex to use.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security

**Reviewed Date:** January 30, 2026

**What do you like best about TeamViewer?**

At the moment, very little. 
Maybe speeds of the remote control.

**What do you dislike about TeamViewer?**

Agent management.
UI Interface of application.
Complex to use, and definitly with the new UI interface. 
Costs of license.

**What problems is TeamViewer solving and how is that benefiting you?**

remote control my customers.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for taking the time to share such honest feedback.

We are sorry to hear about your experience with the new interface. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. 

Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ 

Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. 

All the best! 

Valeria/TeamViewer

  ### 21. The software is intuitive and effective in fulfilling its function

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louis P. | Director Of Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2025

**What do you like best about TeamViewer?**

The software offers numerous configuration options and includes all the necessary products for management. It offers integrations with all products. I love how easy it is to remotely manage device. I really like the backup features.

**What do you dislike about TeamViewer?**

Some things aren't always clear, and the learning curve for setting them up can be steep. Data restoration could be a little more intuitive, it can be extremely complex.

**What problems is TeamViewer solving and how is that benefiting you?**

Its excellent systems help us stay on top of everything, and the platform offers an intuitive dashboard that provides visibility. It may take a little longer to figure things out, but it allows for a host of endpoint management tasks. It gives us the information and visibility we need.

**Official Response from Valeria Di Prisco:**

> Hello Louis,

Happy to hear that you find TeamViewer intuitive and effective.

We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so that you can enjoy the complete TeamViewer experience
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 22. Platform independent, scalable and flexible

**Rating:** 5.0/5.0 stars

**Reviewed by:** George G. | Service Management Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2025

**What do you like best about TeamViewer?**

I like the ability to create different categories, it offers excellent compatibility with almost any device. It allows me to work remotely with my client securely, it's a really useful tool for accessing other PCs.

**What do you dislike about TeamViewer?**

All the functions are fairly easy to understand, and so far I don't see any technical drawbacks. So far, I don't see any drawbacks, there's nothing unpleasant about this product.

**What problems is TeamViewer solving and how is that benefiting you?**

The ability to conduct a remote session is highly feasible, it provides us with exactly what we need. Its flexibility has allowed us to take advantage of additional options, remote support has been a vital tool to support.

**Official Response from Valeria Di Prisco:**

> Hello George, 

Thank you for your rating.

We are happy you chose us as your remote access solution for your daily tasks.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Wishing you a great day and all the best. 

Valeria/TeamViewer

  ### 23. Best Connection Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julio W. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about TeamViewer?**

I like the fact that I can tell my customers to install the software free of charge.....it really helps so that I can use my paid version on their systems and assist them.

**What do you dislike about TeamViewer?**

So far I havent run into any real situation I could solve and disliked

**What problems is TeamViewer solving and how is that benefiting you?**

It helpds me work on customers computers without having to go to them

**Official Response from Valeria Di Prisco:**

> Hello Julio,

Happy to hear that TeamViewer helps you assist your customers with their computer issues.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 24. Long Term TeamViewer User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian K. | Consultant Computer Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about TeamViewer?**

As a computer consultant, I am able to access my customer's computer's wherever they are located.

**What do you dislike about TeamViewer?**

I don't like the new interface, so retain the old one for ease of use.

**What problems is TeamViewer solving and how is that benefiting you?**

I am able to deal most software problems that my customers are confronted with whilst using Windows based computers, without having to travel to their locations (Office or Homes).

**Official Response from Valeria Di Prisco:**

> Hi Brian, 

We are happy that you are using TeamViewer to work remotely and help your customers.

However, we're sorry to hear that the new interface hasn't met your expectations. We understand that adapting to changes, especially in technology, can be challenging.

Therefore, to help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ 

We hope this information will help you in future connections.

All the best. 

Valeria/TeamViewer

  ### 25. Software very easy to use and very effective assistance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Machinery

**Reviewed Date:** November 14, 2025

**What do you like best about TeamViewer?**

I appreciate the ease of use of the software.

**What do you dislike about TeamViewer?**

for the moment I have not found any disadvantages

**What problems is TeamViewer solving and how is that benefiting you?**

teamviewer allows us to connect remotely at any time so that we can easily assist our clients

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for your rating!

We’re glad to hear that you find TeamViewer easy to use and that it helps you assist your clients remotely at any time. 

It’s great that you haven’t encountered any disadvantages so far—that’s exactly what we aim for! If you have any suggestions, please don't hesitate to share them with us.

Your feedback helps us keep improving.

Best,

Valeria/TeamViewer

  ### 26. would like to use more, but it is quite difficult to convince the other side

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** November 20, 2025

**What do you like best about TeamViewer?**

where it runs, i.e., is integrated, the DS of documents, accounting, etc., even in the absence of the counterpart

**What do you dislike about TeamViewer?**

since it is not used too often, getting started can sometimes be difficult

**What problems is TeamViewer solving and how is that benefiting you?**

what is meant?

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thanks for your positive feedback! 

We’re thrilled that TeamViewer’s integration and flexibility work well for you. 

We understand that getting started can feel tricky when it’s used less often. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ 

All the best! 

Valeria/TeamViewer

  ### 27. Complete remote access program that allows me to connect my clients quickly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chapin J. | IT Help Desk, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about TeamViewer?**

The ability to hide the client screen is very useful, allowing for fluid communication with your users. It offers a wealth of tools and features, allowing for easy management and organization of devices, I like the ease of accessing the system from anywhere.

**What do you dislike about TeamViewer?**

It doesn't work with older browsers, and I wish there was a way to export logs. The user guide could be more user-friendly, there are so many options it's overwhelming.

**What problems is TeamViewer solving and how is that benefiting you?**

It allows us to assist remote users who need help, the toolbox is a huge time saver. This tool has allowed me to connect with my clients efficiently, thanks to its configuration, I can use it from anywhere.

  ### 28. Issue was resolved efiecently

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Import and Export

**Reviewed Date:** November 20, 2025

**What do you like best about TeamViewer?**

Easy and secure way to assist users with issues

**What do you dislike about TeamViewer?**

No downsides that i can think of. It works for my company

**What problems is TeamViewer solving and how is that benefiting you?**

Computer issues of users. Conection issues to our servers

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Great to hear that you find our remote control solution an easy and secure way to assist your users with their technical issues.

If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: 

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a great day!

Valeria/TeamViewer

  ### 29. lived partnership

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security

**Reviewed Date:** November 11, 2025

**What do you like best about TeamViewer?**

runs smoothly so far, as support for our company, that's how it should be.

**What do you dislike about TeamViewer?**

that there is no personal communication in special cases

**What problems is TeamViewer solving and how is that benefiting you?**

there are no problems, there are only solutions. and teamviewer helps us with that

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Happy to hear that TeamViewer runs smoothly and helps support your company.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 30. Excellent tool for providing remote support.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ederson V. | Web designer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about TeamViewer?**

It is an excellent tool for providing online support when someone else has problems with their PC or any installed program.

I also like how easy it is to connect to the remote computer and check any issues.

Another feature I really like is that I can transfer files from the system or any program and check them locally.

And the best part is that it allows me to connect from my cellphone to other devices, which has been very helpful when I've had to solve a problem and don't have a laptop with me.

**What do you dislike about TeamViewer?**

For small businesses that only use this tool to solve specific problems from time to time, paying for a license is a bit expensive.

They should offer a plan where you can pay per connection or by duration of use.

**What problems is TeamViewer solving and how is that benefiting you?**

The main problem that TeamViewer has helped me solve is saving time and money. Thanks to this tool, I don't have to physically travel to my clients, which saves me a lot of time and I don't have to spend on fuel.

Sometimes I have had to explain to some clients how to use programs that I have installed on their PC, and with TeamViewer, this explanation has been made easier without having to travel to the client's location.

**Official Response from Valeria Di Prisco:**

> Hello Ederson,

We are glad to know that you consider TeamViewer an excellent and easy tool that helps you solve technical problems on your clients' remote devices, saving you money and time since you don't have to travel physically.

We take this opportunity to invite you to click on the following link where you will find a guide to the new interface so that you can enjoy a more complete experience:
https://www.teamviewer.com/es/global/support/knowledge-base/teamviewer-remote/

Have a good day!

Valeria/TeamViewer

  ### 31. Simplify the Onboard Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Priya Y. | Digital Marketing Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2025

**What do you like best about TeamViewer?**

I like the best about TeamViewer is it is a easy to use and had remote control function which a best thing. Also it is recognised platform and very commonly in use, so it easy to explain how to use it others.

**What do you dislike about TeamViewer?**

Only one thing I dislike that sometimes if other member network or signal are low it will slowdown and sometimes it's automatically logout.

**What problems is TeamViewer solving and how is that benefiting you?**

The TeamViewer solves many problems like the remote access and support in long distance. It help user to access and control device at a time from anywhere.

**Official Response from Valeria Di Prisco:**

> Hello Priya,

Thank you so much for sharing your thoughts! It's great to hear that you find TeamViewer easy to use and helpful.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 32. No more driving to client sites for simple fixes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Floyd M. | IT Support Technician, Retail, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2025

**What do you like best about TeamViewer?**

Remote access features of this system are absolutely fantastic. These features enable me to reach any device no matter where I am which simplifies the process of addressing client technical problems during my travels. Quick document and software transfers between devices become possible through the file transfer feature. The session recording capability serves as an excellent training resource because it lets me review previous sessions and distribute them to team members.

**What do you dislike about TeamViewer?**

Free users encounter two major disadvantages because unattended access has a time restriction and the connection speed depends on internet performance. Your internet speed determines the speed of connection when you use TeamViewer. The high cost of premium features becomes a significant expense for both small businesses and individual users even though the features might not be suitable for their needs.

**What problems is TeamViewer solving and how is that benefiting you?**

The process of providing remote support required multiple tools and manual steps before implementing TeamViewer. The platform provides a single interface to handle all operations. The resolution of technical problems now takes less time thus decreasing the turnaround time. Remote device access and control capabilities enhance teamwork and support operations thus enabling clients and team members to receive assistance even when they are not physically present.

**Official Response from Valeria Di Prisco:**

> Hello Floid,

Thank you for your rating and for sharing your thoughts.

Delighted that TeamViewer supports your daily tasks and enables you to save time by assisting customers remotely, eliminating the need for travel.

We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Please know that your feedback is immensely valuable, and we will ensure it reaches the appropriate team.  

Have a nice day!

Valeria/TeamViewer

  ### 33. A software that makes administering many computers easier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad

**Reviewed Date:** December 10, 2025

**What do you like best about TeamViewer?**

Secure easy access to many computers.

**What do you dislike about TeamViewer?**

Occasionally problems after version updates

**What problems is TeamViewer solving and how is that benefiting you?**

Remote management of multiple computers

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thanks for sharing your experience! 

It’s great to hear that TeamViewer provides secure and easy access for managing multiple computers remotely.

Regarding your comment about problems after the updates, we would like to offer you proper assistance to prevent these issues from recurring. We invite you to join the TeamViewer Community at https://community.teamviewer.com, where you can share more details with us and work together to find a solution.

Hoping to see you there.

Valeria/TeamViewer

  ### 34. Reliable and user-Friendly Remote Access Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rinu L. | DevOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about TeamViewer?**

Secure remote access Its end-to-end encryption and two-factor authentication help to ensure a secure connection. It supports all platforms like ubuntu, Windows, macOS, and Android

**What do you dislike about TeamViewer?**

Limited control in free version
Very costly

**What problems is TeamViewer solving and how is that benefiting you?**

I am a system administrator at an IT company, and since our employees work from home, TeamViewer is the best tool for remotely accessing their systems and providing support.

**Official Response from Valeria Di Prisco:**

> Hello Rinu,

Thank you so much for your rating.

We are happy to see how you appreciate TeamViewer's security features, such as end-to-end encryption and two-factor authentication, as well as its compatibility with different operating systems.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 35. Easy to use, but very expensive for the simple use I make of it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Juarez R. | Sócio proprietário e Analista de Sistemas/Programador principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2025

**What do you like best about TeamViewer?**

I can access and maintain clients quickly and, almost, without issues.

**What do you dislike about TeamViewer?**

The cost is quite high, especially because I only use the part for accessing client machines. There are similar free software options available, which I don't use because I'm not familiar with their difficulties.

**What problems is TeamViewer solving and how is that benefiting you?**

The only problem with it is the high cost, considering my usage.

**Official Response from Valeria Di Prisco:**

> Hello Juarez,

Great to hear that TeamViewer is helping you access your clients' devices!

If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: 

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a great day!

Valeria/TeamViewer

  ### 36. Our team's productivity jumped through the roof with this tool!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Zygmunt T. | Remote Support Specialist, Logistics and Supply Chain, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2025

**What do you like best about TeamViewer?**

Remote access in TeamViewer is very reliable. Being able to access any device from anywhere is a huge timesaver when working on client issue. It’s also seamless when it comes to the file transfer feature too. In a session, file sending and receiving is very quick, making support faster. Multi monitor support is another standout feature of it. All of a sudden all their screens make it much easier for me to work with clients that have a complex setup when I’m helping them set their screens up.

**What do you dislike about TeamViewer?**

Some of the newer tools feel more up to date than TeamViewer's interface. It is functional, but needs improve on the layout. Moreover, the free version is restricted in some ways. For instance you are able to utilize it solely for possibly non commercial aims, which could be annoying when you require to shift from non commercial and professional usage. The premium features also come with a bit of a steep pricing for small businesses or user.

**What problems is TeamViewer solving and how is that benefiting you?**

Providing remote support in the past was quite a nightmare. I had to use less reliable methods followed by misunderstandings and delays. With TeamViewer, now I can precisely see what the client is seeing and take control when needed. That has also significantly reduced how long it takes to resolve those things. An example of this is that, before, I may spend 30 minutes explaining a fix over the phone. Now, I can resolve the issue in just a few minutes now.

**Official Response from Ying Qin:**

> Hello Zygmunt,
We appreciate your trust and support in choosing TeamViewer as the reliable and powerful remote access solution!
In order to improve efficiency, performance and security, a new version of TeamViewer is now available. For more details about new TeamViewer Remote, please check following announcement posted on our Community: https://community.teamviewer.com/English/discussion/129353/teamviewer-remote-it-s-time-for-a-new-view We would be happy to hear about your feedback in our Forum or via the Feedback button at the bottom left of the interface! Thank you for using TeamViewer and we wish you a nice day. 
Best, 
Ying/TeamViewer


  ### 37. Team Viewer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2025

**What do you like best about TeamViewer?**

Not a regular user & also free user, liked the file sharing between my laptop & Mobile easily.

**What do you dislike about TeamViewer?**

Not a tech person so deeply can't say but feels the application lil bit heavy.

**What problems is TeamViewer solving and how is that benefiting you?**

As already mentioned  being a free user , this made me to transfer my files between mobile & laptop easily without any wire connection.
Also attached the image for the same.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Happy to hear that TeamViewer helps you with your file transfer requirements.

To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 38. Useful remote control and management program to control multiple devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fabiano S. | Senior Systems Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2025

**What do you like best about TeamViewer?**

I like being able to import all my remote connections, it allows for a high degree of customization. It has everything you need to connect to any machine, I like the versatility of this tool. I've found it to be the easiest way to manage all my remote connections.

**What do you dislike about TeamViewer?**

The manuals could be written different, sometimes errors appear when opening many connections. It can also be quite cumbersome at times.

**What problems is TeamViewer solving and how is that benefiting you?**

It has become an essential piece of management software, allowing me to keep all my connections organized. It helps me keep an overview of all my clients, it's intuitive and very easy to use.

**Official Response from Valeria Di Prisco:**

> Hello Fabiano,

Thank you for your review and for sharing your experience with us.

We take the opportunity to invite you to click on the following link, where you will find a guide so that you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 39. Most trusted remote tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nishant K. | Manager - Technology Services, Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about TeamViewer?**

It has improved a lot in terms of ease of access to the remote computer. The quick support is very easy to use and secure. 

**What do you dislike about TeamViewer?**

Sometimes I see black screen even after getting connected to remote device. When I reconnect, it works fine. I heard it from my friends as well. May be that is something teamViewer team can look into. 

**What problems is TeamViewer solving and how is that benefiting you?**

In post COVID era when most of the IT or software professionals started working remotely, tools like this are really helpful in order to get your issues fixed remotely by your IT Desk folks. Prior to COVID time, the use of this tool was significantly less.

  ### 40. Easy-to-use TeamViewer for remote access on almost any platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prashant U. | Quality Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about TeamViewer?**

I like this software because it makes it easy to connect to any device regardless of the operating system as it is available on any platform or through the browser. I also like that it allows me to create virtual rooms, share documents and in the end everything in a few clicks. On top of that, TeamViewer is reliable, fast and free and I have found it useful to use an a personal or professional level.

**What do you dislike about TeamViewer?**

It works well but it takes a little longer to hand over control to others while using it.

**What problems is TeamViewer solving and how is that benefiting you?**

Overall, TeamViewer is a good choice because it is easy to use for different needs such as screen sharing, IT asset management support, and everything works smoothly.

**Official Response from Valeria Di Prisco:**

> Hi Prashant,

Thank you for your review. We are happy to hear that you find TeamViewer easy to use and that you can enjoy remote connections to almost any platform, even if it takes a little longer to hand over control to other remotes. 

In cases like this, we suggest ensuring that both sides have the latest version of TeamViewer available on our website.

Therefore, we would like to invite you to click on the following link, where you will find a user´s guide:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

All the best!

Valeria/TeamViewer

  ### 41. No more panicking during client presentations!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Raffaela R. | Remote Support Specialist, Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about TeamViewer?**

TeamViewer has high qualities for remote access. This was time consuming and costly as before I had to make the physical trip to clients' locations for tech support. Now, I am able to fix things right then and there from anywhere. All of this is a lifesaver when it comes to the file transfer feature. During a session I can quickly respond with or receive files. The multi monitor support is also fab. This allows me to see everything at once, the screens of all the clients, which is again hugely beneficial during troubleshooting.

**What do you dislike about TeamViewer?**

TeamViewer’s pricing can be high for small businesses or individual users. That is a lot of investment by itself, let’s not even start with extra features. This can sometimes make the user interface quite cluttered with tools to make it hard to get to specific tools quickly. In addition, the software is not resource efficient for older hardware that is used during operation.

**What problems is TeamViewer solving and how is that benefiting you?**

TeamViewer is a solution to support and access remote. So before I did use it, I was forced to rely on phone calls and emails that were often inefficient and even frustrating. With TeamViewer, I now have the ability to provide real time support, see what the client can see and assist in finding resolutions. It’s reduced downtime and improves client satisfaction greatly. It’s also been facilitating multi client handling without having to travel, and has enhanced my workflow to some extent.

**Official Response from Valeria Di Prisco:**

> Hello Raffaela,

Thank you so much for your review and for sharing your experience with us.

It's wonderful to hear how TeamViewer has positively impacted your workflow! The step from relying on phone calls and emails to real-time support must have been a real game-changer. Seeing what your customers see and assisting them directly reduces downtime and significantly improves client satisfaction.

Likewise, we would like to take the opportunity to invite you to click on the following link, where you will find a guide for the new interface:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Finally, be sure your feedback is incredibly valuable to us, and we will ensure it reaches the right team. 

Have a nice day!

Valeria/TeamViewer

  ### 42. Useful for Support Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaykumar P. | Customer Support Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about TeamViewer?**

The best thing is that we can take remote access of clients PC for providing support very easily

**What do you dislike about TeamViewer?**

There is no thing in TeamViewer  that needs to be disliked

**What problems is TeamViewer solving and how is that benefiting you?**

While providing support TeamViewer is very helpful for rectifying the issue which client was facing. It helps us in giving excellent support.

**Official Response from Valeria Di Prisco:**

> Hello Jaykumar,

Happy to hear that TeamViewer helps you with your support operations.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 43. TeamViewer is a remote access tool that is easy to use for anyone. I love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randal A. | Network Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about TeamViewer?**

This tool is amazing because of its simple setup, because it can run on any platform and be accessed from anywhere, which is my favorite. I also love that the links I send can be shared, and the program can be temporarily installed, making it easier to access and share the screen or anything youre using.

**What do you dislike about TeamViewer?**

What I dont like is that I usually receive monthly emails offering me more services from their product.

**What problems is TeamViewer solving and how is that benefiting you?**

TeamViewer has been our helping hand to work together remotely and has now become a recognized tool that has benefited us so far due to its excellent services.

**Official Response from Valeria Di Prisco:**

> Hi Randal,

Thank you for your rating.

We are pleased you find TeamViewer's simple setup and cross-platform compatibility useful. 

It's also great that you're benefiting from the session links. These links allow you to connect without installing the program, adding an extra layer of security for your customers or peers.  

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer


  ### 44. Ideal platform as a remote desktop access tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suleyman T. | Accounting Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2025

**What do you like best about TeamViewer?**

I love its organization, it's extremely easy to connect to a remote PC. It has very important features, it's been our primary remote support tool. It's focused on working as needed, and the process of connecting to a client's accounts is very easy.

**What do you dislike about TeamViewer?**

There were issues with file transfers or delays, and sometimes it's difficult to sync with my calendar. Some tasks can take a long time if you have connection issues on some machines.

**What problems is TeamViewer solving and how is that benefiting you?**

The program allow you fast and secure connections, and works reliably every time I need to connect to my computer. We're able to upgrade our support service, it's allowed me to resolve customer issues quickly.

**Official Response from Valeria Di Prisco:**

> Hello Suleyman,

Thank you for your review and for sharing your experience with us.

That's awesome! It sounds like TeamViewer is really helpful for your organization. Connecting to remote PCs easily must make your work a lot smoother.

Regarding your feedback, we will make sure it reaches the right team. 

All the best! 

Valeria/TeamViewer



  ### 45. Easy to Reach Support Team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Textiles

**Reviewed Date:** November 20, 2025

**What do you like best about TeamViewer?**

Too many Policy to manage and it's easy to understand.

**What do you dislike about TeamViewer?**

Policy's takes time to apply for users..

**What problems is TeamViewer solving and how is that benefiting you?**

NOT A PROBLEM , ONLY INFO FOR POLICY

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you for sharing your experience with us.

We’re glad to hear that managing multiple policies is easy to understand with TeamViewer. 

Likewise, we appreciate your comment regarding the time it takes for policies to be applied. Your input helps us enhance the experience for all users!

Wishing you all the best.

Valeria/TeamViewer

  ### 46. Remote support service that allows you to use administrator settings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evrard D. | Technical Service Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2025

**What do you like best about TeamViewer?**

The software applications are very easy to use, giving me almost complete control of the remote team. It offers excellent auto-connect capabilities, making it easy to provide remote support to users. I love the cross-platform connectivity.

**What do you dislike about TeamViewer?**

It's a little different for each browser, sometimes, the copy and paste function does't work. I'd like to see tablet support. There are also times when the connection can be slow.

**What problems is TeamViewer solving and how is that benefiting you?**

We use this tool to help customers who are having difficulties. All of these features provide a pleasant experience. It allows me to log in as an administrator to make administrative changes. We've set up many devices.

**Official Response from Valeria Di Prisco:**

> Hi Evrard, 

We are happy that you are using TeamViewer to work remotely with your customers and be able to help them with their tech issues.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Wish you a great day and all the best. 

Valeria/TeamViewer

 

  ### 47. Configuration and performance software for remote support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Landers A. | Technology Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2025

**What do you like best about TeamViewer?**

I like being able to access more than one computer, it has a super intuitive interface. It offers numerous features that cover a variety of needs and allows simultaneous remote connections. I love the simplicity of this software, it has been an excellent tool for monitoring.

**What do you dislike about TeamViewer?**

It's a bit difficult to click on certain parts, and integration can be a bit complicated for inexperienced users. The installation instructions could be a bit more precise.

**What problems is TeamViewer solving and how is that benefiting you?**

We've very pleased with how easy it is to set up. It allows me to remotely assist my employees. The virtual assistant easily logs into my computer, and the setup application is lightweight.

**Official Response from Valeria Di Prisco:**

> Hi Landers, 

Thank you for your review.

We are happy that TeamViewer is helping you in your daily job, assisting your employees remotely. 

Wish you a great day and all the best. 

See you soon! 

Valeria/TeamViewer

  ### 48. Versatile and flexible so anyone can provide remote support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sumit S. | IT Technical Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about TeamViewer?**

I really like being able to interact with User Account Control, you can easily run commands on a remote computer. It offers a customizable solution and runs directly from your server. It connects quickly with a single click.

**What do you dislike about TeamViewer?**

The installation process needs to be streamlined, it can sometimes be slow when selecting a machine. It's not possible to use your own domain, and custom configuration can be a bit confusing.

**What problems is TeamViewer solving and how is that benefiting you?**

The product is excellent, it's very lightweight and works perfectly on our PCs. It does exactly what we need, allowing our technicians to spend more time troubleshooting. The program is very easy to download.

**Official Response from Valeria Di Prisco:**

> Hello Sumit,

Thank you for sharing your feedback with us.

It's great to hear that you find TeamViewer versatile and flexible, allowing you to interact with other remote devices.

We take the opportunity to invite you to click on the following link, where you will find a guide to make the most of TeamViewer:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

All the best,

Valeria/TeamViewer

  ### 49. Extraordinary compatibility with different implementation systems

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mesut R. | Help Desk Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2025

**What do you like best about TeamViewer?**

I like that the design allows me to easily navigate the icons, and everyone can easily access their systems for support. It has all the features needed to provide excellent service, and I like the remote connection with customers.

**What do you dislike about TeamViewer?**

The connection is sometimes poor, not always connecting after new updates. It sometimes provides a slow response on my computer, and end users have trouble connecting.

**What problems is TeamViewer solving and how is that benefiting you?**

This product has been instrumental in resolving customer issues. Remote control is crucial for my user support. This ease of use makes it the first choice for troubleshooting, allowing us to connect to different servers without any issues.

**Official Response from Valeria Di Prisco:**

> Hello Mesut,

Thank you for your review and for sharing your experience with us.

Regarding the slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website.

If this is the case, resetting the devices and, if it´s possible, also resetting the WiFi could solve the issue.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

  ### 50. Team viewer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2025

**What do you like best about TeamViewer?**

Remote meeting , easily sharing the files remotely , also while guiding to do new task.

**What do you dislike about TeamViewer?**

For me none, as I mostly use only for transferring files from pc to mobile or vice versa.

**What problems is TeamViewer solving and how is that benefiting you?**

(Attached the screenshot ) Using for my File sharing or downloading in pc or laptop or phone and also sometimes to remotely use the mobile for locking the laptop or using mobile as a mouse.

**Official Response from Valeria Di Prisco:**

> Hello TeamViewer user,

Thank you so much for sharing your experience with TeamViewer! 

We're thrilled to hear that remote meetings, file sharing, and task guidance have been smooth and effective for you. It’s great to know that TeamViewer is helping you stay connected and productive across devices — especially with features like using your mobile as a mouse or locking your laptop remotely.

we truly appreciate your positive feedback.

Best regards,

Valeria/TeamViewer


## TeamViewer Discussions
  - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes
  - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes
  - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes
  - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes
  - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes

- [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-07-11+19%3A01%3A58+-0500&secure%5Bsession_id%5D=c4877e31-9977-45fa-9505-afa9b460e847&secure%5Btoken%5D=646e851fcf321d90629eab69a3776d6c9feb2a779fc8e0fdf20449b13e56099f&format=llm_user)
## TeamViewer Integrations
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  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
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  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
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  - [Slack](https://www.g2.com/products/slack/reviews)
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  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)

## TeamViewer Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance

**Presenter Tools**
- Live Preview
- Notifications Blocker
- Remote Control
- Switch Presenter

**Scope**
- Endpoint Inclusiveness
- Multi-OS Support

**Functionality**
- Performance Monitoring
- Alerting
- Improvement Suggestions
- Multi-Network Capability

**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**ServiceNow Apps**
- ServiceNow Integration
- Value

**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Remote Support**
- Video chat
- Live text chat
- Ticket submitting

**Administration**
- Real Time Assistance

**Generative AI**
- AI Text Summarization

**Remote Support - Remote Video Support**
- Video Control
- Live Feed
- Video Interaction

**Monitoring - Network Monitoring**
- 360-Degree Network Visibility
- Automated Network Discovery
- Real-Time Monitoring

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - AWS Marketplace**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Content Management**
- File Sharing
- Document Collaboration

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management
- System Isolation

**Platform - Mobile Device Management (MDM)**
- Regulation Compliant

**Analysis**
- Threat Detection

**Monitoring and Management**
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
- Asset Tracking

**Conferencing Options**
- Group Live Chat
- Audio Conferencing
- Video Conferencing

**Security**
- Reporting and Alerts
- Endpoint Protection
- Remote Wiping

**Management**
- Performance Baseline
- Data Visualization
- Path Analysis

**Maintenance**
- Remote Reboot
- Remote Printing

**Hardware Integration**
- Mobile phones
- AR glasses
- Tablets

**Security**
- Data Security

**Generative AI**
- AI Text Generation
- AI Text Generation

**Content - Remote Video Support**
- Content Management
- Instruction

**Analytics - Network Monitoring**
- Predictive Performance Analytics
- Packet & Flow Analysis

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Productivity Tools**
- Task Management
- Search
- Mobile
- Multi-Language Support

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**Operating System**
- Multi-Systems Support
- Apple Support
- Android Support

**Platform**
- Unified Communications Platform
- Remote Access
- ITIL Policy Compliance
- Asset Tracking
- IT Knowledge Management

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Application Tools**
- Password Protection
- Recording
- In-Browser Application

**Management**
- Device Enrollment
- Device Configuration
- Device Compliance
- Usage Information
- Data Separation

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Content**
- Guided content
- Content management
- AR annotations

**Platform - Remote Video Support**
- Omni-channel
- Self-Service
- Usability

**Security - Network Monitoring**
- Encrypted Data Transmission
- Zero Trust and Identity Management
- Integrated Network Security

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- User, Role, and Access Management
- Performance and Reliability

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information

**Security**
- Endpoint Protection
- Patch Management
- Disaster Recovery
- Service Management
- Workflow Management

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing

**Security**
- Data Encryption
- Compliance

**Network Performance - Network Monitoring**
- Dynamic Network Optimization
- Automated Tasks Routing

**Agentic AI - Unified Endpoint Management (UEM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Screen Sharing**
- Decision Making

**Security**
- Remote Wipe
- Security

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform

**AI Automation - Network Monitoring**
- Machine Learning-Based Anomaly Detection
- Self-Healing Networks
- Predictive Network Maintenance

**Agentic AI - Enterprise IT Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Performance**
- Reporting

**Agentic AI - Network Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Mobile Device Management (MDM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Usage Information
- Integrations
- Diagnostics
- Session Recording
- Session Transfer
- Unattended Access
- File Sharing

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Applications Management
- Remote Device Control

**Security**
- Remote Wipe
- Device Management
- Device Enrollment

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations

## Top TeamViewer Alternatives
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