--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4155 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4155 scale: '5' date_modified: '2026-08-14' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,155 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. (517 reviews) - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. (428 reviews) - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. (343 reviews) - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. (278 reviews) - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. (276 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (270 reviews) - Reliability (262 reviews) - File Transfer (164 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. (181 reviews) - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. (147 reviews) - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. (137 reviews) - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. (134 reviews) - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. (122 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (81 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Standalone Professional Remote Support Tool For Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2025 **What do you like best about TeamViewer?** In Teamviewer, Specially in Business Enviornment, I have control over the systems by installing Teamviewer host in them and keeping Teamviewer full version in my system. So, Only I can take teamviewer of my team, They can't. That's how the security is maintained. **What do you dislike about TeamViewer?** In new version of Teamviewer, It does not allow even single time to take remote without signup or signin. Same was possible in old version teamviewer. **What problems is TeamViewer solving and how is that benefiting you?** from the organization perspective, Teamviewer is the standalone remote support software which gives the feel of professionalism by acting as a client (Teamviewer Host) and Server (Full Teamviewer) instances. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience. It is great to hear that TeamViewer helps you maintain control and security in your business environment by clearly separating access between the Host installations and the full version. That setup can be very effective for professional remote support. We understand that the sign‑in requirement in newer versions can be frustrating, particularly if you previously relied on one‑time connections. This change helps ensure a more secure experience by requiring all active users to have a verified TeamViewer account. You can find more information here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/account/teamviewer-account/ We apologize for any inconvenience this change may have caused. Best regards, Valeria/TeamViewer ### 2. Seamless Screen Sharing, Ideal for Remote Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Bahadur M. | Designing Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2026 **What do you like best about TeamViewer?** I use TeamViewer to share screens, which makes it easy to communicate with both my clients and business employees. I appreciate how it supports team collaboration and customer communication globally without needing phone calls. I also like the user interface because it's really simple to work on and can be easily scaled with new users. Most of our employees work remotely and provide services in rural areas, and whenever they encounter challenges, TeamViewer helps us explain technicalities effectively. The initial setup was straightforward, which was a big plus. **What do you dislike about TeamViewer?** The major challenge I face while using TeamViewer is the requirement for strong internet connectivity. Without 5G or Wi-Fi, this platform isn't useful. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for team collaborations and to communicate with customers globally without phone calls. It allows me to share screens across multiple devices, facilitating easy communication and explanation of technicalities. **Official Response from Valeria Di Prisco:** > Hello Bahadur, Thank you for your review. We´re happy to read that TeamViewer supports effective collaboration with colleagues and customers worldwide without the need for phone calls. The cross‑device screen‑sharing functionality is particularly valuable, as it enables you to give clear demonstrations and simplifies the explanation of technical details. Regarding your comment about the internet connectivity. We recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help in your future connections. Valeria/TeamViewer ### 3. Team Viewer **Rating:** 4.0/5.0 stars **Reviewed by:** Asad S. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about TeamViewer?** Team viewer was launched before AI and was the best at that time **What do you dislike about TeamViewer?** Sharing fails frequently... Make it user friendly and more secure **What problems is TeamViewer solving and how is that benefiting you?** Team viewer helped me a lot in rectification of technical errors by sharing my screen with dependable experts from same organisation but from different cities **Official Response from Ying Qin:** > Hello Asad, Thank you for sharing your experience and for your continued trust in TeamViewer. We're glad to hear that TeamViewer has helped you collaborate with colleagues across different locations and resolve technical issues more efficiently. It's great to know the platform has been a useful part of your support workflow. We also appreciate your feedback regarding connection reliability, usability, and security. Continuous improvement in these areas remains a key focus for us, and insights like yours help shape future enhancements. Thank you for taking the time to share your thoughts. Best, Ying/TeamViewer ### 4. Seamless Cross-Platform Remote Access Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Nikola B. | Junior Penetration tester, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about TeamViewer?** I like TeamViewer's cross-platform compatibility. It's very easy to connect from a Mac to a Windows PC with almost no lag. The unattended access feature works perfectly too, allowing me to restart a remote computer and reconnect automatically without entering the password again. The initial setup was straightforward; I just ran the installer and was ready to use it in less than 5 minutes. TeamViewer eliminates travel time for me, enabling me to fix software issues on client computers remotely and transfer files instantly. **What do you dislike about TeamViewer?** The licensing fees are quite high for freelancers. Also sometimes the resolution doesn't scale correctly when connecting to a 4K monitor. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote IT support, eliminating travel time, and it allows me to fix software issues remotely while accessing my workstation from anywhere. **Official Response from Valeria Di Prisco:** > Hello Nikola, Thank you so much for your rating. It’s great to hear how well TeamViewer is working for you! The cross‑platform compatibility between Mac and Windows is one of the features many users appreciate, and it’s wonderful to see it supporting your workflow effectively. We’re also glad to hear that unattended access has been such a reliable tool for you, allowing you to restart remote machines and reconnect, eliminating travel time. We value your concern regarding the price of our licenses, especially for freelancers, and we assure you that your comment will reach the right team. Have a nice day! Valeria/TeamViewer ### 5. Reliable Remote Access with Minor Connectivity Flaws **Rating:** 4.0/5.0 stars **Reviewed by:** Ashis D. | Senior engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2025 **What do you like best about TeamViewer?** I use TeamViewer to access other computers remotely for support work. I like that it connects quickly and lets me control another computer smoothly, which saves time. I also like that file transfer is easy, and screen sharing helps explain things clearly. **What do you dislike about TeamViewer?** Sometimes the connection becomes slow when the internet is weak, and the session may lag or disconnect. TeamViewer could be better if it handled low-speed internet more smoothly and kept the session stable, even when the connection is weak. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to access other computers remotely for support work, solving issues from anywhere without being physically present. **Official Response from Ying Qin:** > Hi Ashis, Thank you for sharing your experience. It’s great to hear that TeamViewer’s fast connections, smooth remote control, and easy file transfer are helping you work more efficiently and explain solutions clearly through screen sharing. Those strengths are exactly what the platform is designed to deliver for support workflows. Your point about performance on weak internet connections is appreciated. Network stability can significantly impact remote sessions, and feedback like yours helps highlight areas where the experience can continue to improve. We’re glad TeamViewer is enabling you to resolve issues from anywhere and support others without needing to be on‑site. Best, Ying/TeamViewer ### 6. Fast, Efficient Remote Support Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Öner C. | System, Network And Cybersecurity Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about TeamViewer?** I use TeamViewer so that helpdesk staff can provide fast support to users in a large, corporate, and complex organizational structure. By providing fast support through remote access, it saved time and reduced costs. The feature I like most in TeamViewer is its integration with Microsoft Intune and the ability to create remote access policies and assign these policies to computers, allowing me to provide secure access. The installation was quite easy. Since we use the Intune integration, I deploy the application through Intune and it is automatically installed on the computers. I give it a score of 9 and would definitely recommend it. **What do you dislike about TeamViewer?** Sometimes the services can go down, and computers may not appear in my portal through the Intune integration. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to provide fast support remotely, saving time and reducing costs in a large corporate structure. **Official Response from Ying Qin:** > Hi Oner, Thank you for sharing your experience. It’s great to hear how well TeamViewer supports your helpdesk operations, especially in a large and complex corporate environment. The combination of fast remote access, reduced support costs, and seamless integration with Microsoft Intune is exactly what many enterprise teams rely on, and it’s encouraging to know that the automated deployment and secure access policies are working smoothly for you. Your note about occasional service interruptions and devices not appearing through the Intune integration is valuable feedback. Insights like this help highlight where reliability and visibility can continue to improve. We’re glad TeamViewer is helping your team deliver quick, efficient support across your organization. Best, Ying/TeamViewer ### 7. Quick help from anywhere **Rating:** 4.5/5.0 stars **Reviewed by:** Mina G. | Remote access technician, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2025 **What do you like best about TeamViewer?** The feature that I find interesting is the reliability of TeamViewer in fast remote sessions. The great set of features is quite noticeable since I use it rather frequently. I also enjoy that it is so simple to pop into a device and transfer files when one is stranded. We attached it to our flow of support in order to have all the sessions registered. It was a timely implementation but it worked out quickly. **What do you dislike about TeamViewer?** What annoys me is the way some of the features of TeamViewer are slower in handling multiple sessions. I take it on a daily basis, and hence that wait accumulates. Part of its older functionality could be updated, and customer support is not as fast as we need it to be when we need direct support. These weaknesses cause minor inconveniences, which are time consuming to my support side. **What problems is TeamViewer solving and how is that benefiting you?** The delays experienced when walking people through fixes via chat were rectified by TeamViewer. The fact that I use it so much makes work easier by being able to access their screen directly. The features contribute to my ability to complete tasks quicker, and the fact that it was easy to connect it to our ticket system made it easy to track. It has relieved our support team of a lot of work and accelerated routine work. **Official Response from Valeria Di Prisco:** > Hello Mina, Thank you for sharing your experience! It’s great to hear how TeamViewer has become such a reliable part of your workflow, helping reduce delays, simplify remote access, and accelerate routine tasks for your team. That kind of impact really shows the benefits of having a robust remote connectivity solution in place! The fact that it can be integrated with your ticketing system and keep everything tracked is a huge win for efficiency. Definitely one of TeamViewer’s strong points in support processes. Likewise, we understand that slower performance with multiple sessions and delays in customer support can be inconvenient. Your feedback is very important and helps us make meaningful improvements. Thanks again for your valuable input—we’re committed to making TeamViewer even better for you! All the best, Valeria/TeamViewer ### 8. TeamViewer user review **Rating:** 2.5/5.0 stars **Reviewed by:** Bill S. | Technologist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about TeamViewer?** I like the file transfer features, and the ability to manage our client's asset management more seamlessly. **What do you dislike about TeamViewer?** Patch management is clunky, and the copy/paste feature still does not work properly, at least in our case. **What problems is TeamViewer solving and how is that benefiting you?** Giving us remote access to our client machines and make changes, remediate issues, and install stuff **Official Response from Ying Qin:** > Hello Bill, Thank you for sharing the feedback on using TeamViewer! We are sorry to hear about the poor experience with TeamViewer. kindly check one of the settings on TeamViewer for Copy and Paste please: TeamViewer -> Extras -> Options -> Advanced -> Advanced settings for connections to other computers -> Clipboard synchronization, and tick for activation and untick this option for deactivating the function. At the same time, we would like to invite you to join TeamViewer Community at https://community.teamviewer.com for troubleshooting questions. Hope to see you there! Best, Ying/TeamViewer ### 9. An excellent solution for remote management of endpoints on any connection anywhere in the world. **Rating:** 4.5/5.0 stars **Reviewed by:** Matt H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about TeamViewer?** Ease of access and stability of connection. It also allows two audio communication over the connection session. TeamViewer has some excellent customisable deployment methods in MSI format, we can be deployed en masse to your fleet, linking them to your corporate account for ease of management. **What do you dislike about TeamViewer?** Has a few quirks, especially as it related to assigning unattended access, but this does work providing you are logged onto the target computer as a local administrator. **What problems is TeamViewer solving and how is that benefiting you?** Remote support and management of devices. If you are needing to support a user on their computer, TeamViewer will give you a fast and reliable method to shadow their session and support them with configuration and other endpoint issues. It doesn't work for sessions, where the end user is using Microsoft Remote Desktop protocol, for TeamViewer to work, they need to be locally connected to the device. Also doesn't work for Apple mobile devices from what I understand. **Official Response from Valeria Di Prisco:** > Hello Matt, Thank you for your rating and for sharing your experience with our remote control solution. Since you mentioned you found some quirks regarding the unattended access, we take the opportunity to invite you to click on the following link, where you will find a user's guide with very interesting information: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this documentation will help you in future connections. Have a nice day! Valeria/TeamViewer ### 10. Accessing my main workstation remotely changed how I work **Rating:** 4.0/5.0 stars **Reviewed by:** Jerome W. | Solution Architect, Civic & Social Organization, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about TeamViewer?** I really like TeamViewer as it enables me to use the power of my studio workstation when I am not present in the office. It implies that I can directly edit gigantic design files on my primary computer on a light laptop in a program such as After Effects. The simple ability to move certain project resources in and out of my desktop and the computer of a client also avoids the versioning headaches that are unnecessary. It is also incredibly directive to show a new freelance editor his/her specific software setup. **What do you dislike about TeamViewer?** Locating some of the remote session controls, such as scaling options, is at times a treasure hunt in the interface. I also had some stable connections that went dead in the middle and this is frustrating when having a design review, which is focused. An issue that has been a persistent microaggression has been getting the exact pressure settings of my tablet to work with the remote connection. **What problems is TeamViewer solving and how is that benefiting you?** Before using TeamViewer, to transmit large and complex design project files to distant clients, it was common to upload giant archives with cloud services and this was always slow and versioning a nightmare. It also occurred to me that I would need to thoroughly synchronize certain fonts and software versions to my laptop in case of working at home. My work space anywhere now is pretty much my studio computer on steroids. This will imply that clients can physically track my lead on their screen, or I can directly enter the special project folder arrangement of the client. It has streamlined our group work procedure to a lot more fluid and less technical meltdown. **Official Response from Valeria Di Prisco:** > Hello Jerome, Thank you so much for sharing your detailed experience with us. However, we are sorry to hear that you had difficulty finding features in our new interface. Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Likewise, when experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. Also, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. All the best! Valeria/TeamViewer ### 11. Secure Remote Access with Built-In Chat and File Drop **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about TeamViewer?** It provides a secure connection to users over any network without needing to use a VPN of any kind. It also includes a chat feature and a file-drop function, which makes it easy to interact with the user. **What do you dislike about TeamViewer?** There’s a lack of access to user folders and files. It would be much easier to manage and support corporate computers if I could do the necessary work without having to interact with the end user or interrupt their normal work routine. **What problems is TeamViewer solving and how is that benefiting you?** It helps provide proper IT support for end users. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thanks so much for sharing your experience with TeamViewer! We’re really glad to hear that the secure, VPN‑free connectivity, along with features like chat and file drop, are helping you support your end users more efficiently. Regarding your comment about managing and supporting corporate computers without interacting with the end user, we may have a solution for you. Please get in touch with one of our experts from our sales team at https://www.teamviewer.com/en/global/contact-sales/. We hope you find the ideal solution for your needs. All the best, Valeria/TeamViewer ### 12. TeamViewer simplified our global support **Rating:** 4.5/5.0 stars **Reviewed by:** Joan R. | Remote Real Estate IT Technician, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about TeamViewer?** I am also very grateful to the fact that TeamViewer enables us to easily connect to the machines of the client and receive instant feedback and transfer files without having to make them technically inclined. It is also incredibly handy in troubleshooting rendering problems with our render farm nodes in a hurry using my workstation and, consequently, saving us a lot of time. The convenience of being able to connect without being encumbered with sophisticated VPN configurations is a great advantage to our dynamic working process. **What do you dislike about TeamViewer?** It is at times like walking through a maze to find the precise environment where one would want to unattended access. It is also mostly stable, although there were some lags spikes when transferring large files that can be somewhat annoying when you have a deadline to meet. It is also a little restrictive to the licensing as a growing team requires simultaneous connections. **What problems is TeamViewer solving and how is that benefiting you?** We may be required to make some slight modifications or discuss design decisions on their computers or make a fast visit to the machine of a client project. Before we started using TeamViewer, this was either arranging long face to face meetings or resorting to a confusing screen sharing software. We can now solve problems and work together, and turn projects around in a drastically faster manner and enhance client satisfaction. **Official Response from Valeria Di Prisco:** > Hello Joan, Thank you for your rating and for taking the time to share your experience with us! We deeply appreciate your words. It’s great to see how technology can simplify processes and save valuable time. Regarding your comment about the lag when transferring large files, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best, Valeria/TeamViewer ### 13. Standard remote access tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about TeamViewer?** Whilst still an easy to use tool for remote access and unattended management, the tool is now starting to show it's age and isn't keeping up with useful new features **What do you dislike about TeamViewer?** Admin management of everything is rather clunky. Automatic renewals come without warning, have been trapped into renewal cycles that were no longer needed. **What problems is TeamViewer solving and how is that benefiting you?** Allows us to remotely administer old machines which live off our main network but have internet access **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for choosing TeamViewer for your remote access solution! We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in the TeamViewer Community! Best, Ying/TeamViewer ### 14. Primary Remote Access Tool for Our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Jefferson F. | Estagiário de TI, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about TeamViewer?** At Visagio, what I like most about TeamViewer is its reliability and ease of use for remote access and technical support. It allows our IT and project teams to connect securely to client and internal systems from anywhere, without complex setup. The connection is stable, even on lower bandwidth networks, and the interface is intuitive enough for both technical and non-technical users. Features like file transfer, multi-session management, and unattended access make daily operations smoother and save valuable time when providing remote assistance. **What do you dislike about TeamViewer?** TeamViewer is a powerful and reliable tool, but occasionally the performance can be affected on very low bandwidth connections, which may slow down remote sessions. Additionally, some advanced features, such as mass deployment or custom branding, require higher-tier plans, which can increase costs for larger teams. Despite these minor limitations, the platform remains highly effective for daily remote support and collaboration. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us at Visagio provide secure and efficient remote support for both internal systems and client environments. It eliminates the need for on-site visits, saving significant time and travel costs. The platform allows our IT and project teams to troubleshoot issues, transfer files, and manage multiple sessions simultaneously, ensuring business continuity and minimizing downtime. Overall, it improves operational efficiency, enables fast problem resolution, and allows our team to focus on strategic initiatives rather than routine technical tasks. **Official Response from Valeria Di Prisco:** > Hello Jefferson, Thank you very much for your review and for sharing your experience using our remote-control solution. We are delighted to see how TeamViewer is supporting Visagio´s operations by contributing to both efficiency and cost savings by enabling secure remote access. Minimizing downtime and allowing teams to focus on strategic tasks. We take the opportunity to invite you to click on the following link, where you will find our user´s guide: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer ### 15. Best piece of software even in this day and age **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas V. | Software Consultant, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** Team Viewer is a very easy to use tool. Simply enter the participants ID and a meeting is started with the option to turn on the remote support when needed. The access controls are very good! One gets a great deal of control from both local user point of view and remote support executive. **What do you dislike about TeamViewer?** If access controls are not setup properly, it might give away a lot of control to the remote user. **What problems is TeamViewer solving and how is that benefiting you?** It makes it easy to diagnose issues remotely with ease. No complicated IP addresses and port numbers to discover and enter like Remote Desktop in Windows etc. You get an ID and a password and when shared, remote user can get access to the computer. **Official Response from Valeria Di Prisco:** > Hi Vikas, Thank you very much for your rating and feedback Happy to hear that TeamViewer helps you with your IT tasks. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 16. Smooth Screen Sharing with the IT Team Every Time **Rating:** 5.0/5.0 stars **Reviewed by:** Prajwal B. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about TeamViewer?** Whenever i need to connect with IT team and share the system, it's very smooth. Remote support is super. **What do you dislike about TeamViewer?** sometimes after sharing the code with IT team. they are not able to take the control, like some bugs. **What problems is TeamViewer solving and how is that benefiting you?** I can easily connect with IT remotely and any issues in laptop can be solved. **Official Response from Valeria Di Prisco:** > Hello Prajwal, Thanks for your positive rating! We're glad to hear TeamViewer gives you smooth connections and great remote support with your IT team. We also appreciate your note about occasional control issues. Feedback like yours helps us keep improving. All the best, Valeria/TeamViewer ### 17. TeamViewer: Powerful remote access at your service **Rating:** 4.5/5.0 stars **Reviewed by:** Nishant T. | Senior Analyst, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about TeamViewer?** It offers simple and user friendly interface to navigate Available across OS platforms like windows, iOS, Linux,MacOS , Android etc. High speed remote access with minimal latency It offers rich set of features like desktop sharing, file sharing, sessions recording etc. High security and data privecy **What do you dislike about TeamViewer?** The connectivity depend of the network connection of the users It can use high computing CPU/RAM for large file transfers It doesn't support, view or control remote camara access through build in webcam of laptops **What problems is TeamViewer solving and how is that benefiting you?** It reduces need for on-site visits for IT support and minimizes downtime due to effective routine remote system management. This leads to reduced operational costs for the company. Secondly. the platform is secured enough to be adopted by all organizations **Official Response from Valeria Di Prisco:** > Hello Nishant, Thank you for sharing your experience with us and for the positive support. Happy to hear that TeamViewer helps you with your IT support activities, especially saving you time on transfers. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 18. No more delays during onboarding! **Rating:** 4.5/5.0 stars **Reviewed by:** Raphael A. | Senior Web Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about TeamViewer?** One thing I really enjoy about TeamViewer is its speed when I need to access another person’s computer. I am part of remote teams and rely on TeamViewer nearly every day to help fix their machines without having to talk things through in chat. Since it does not cause problems with our security software, I never find it difficult to get into someone’s computer. So, we spend much less time going over small computer issues again and again. **What do you dislike about TeamViewer?** What I don’t like about TeamViewer is that it sometimes requires machines to be on the same version. As soon as I’m using a newer version and the other person has an older one, we can’t start a session. There have been times when I needed to cancel my support calls as a result. When this occurs suddenly during my busiest times, it can completely mess up my schedule. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer has greatly helped us reduce the number of work interruptions. At one point, we lost a lot of time just because we were waiting for someone to come to a workstation for fast fixes. These days, I am able to log in at once and finish the job in a matter of minutes. That quick response has made peak times much easier to get through when pressure is high and time is limited. Having it is making our work as a group go more smoothly. **Official Response from Valeria Di Prisco:** > Hi Raphael, Thank you for your review and for sharing your experience with us. Happy to hear that TeamViewer helps you with your onboarding sessions. Regarding the necessary software update, we understand your point. However, in September 2024, the migration of free users to the latest version of TeamViewer was announced in our community. For details, please click on the following link: https://community.teamviewer.com/English/discussion/136920/get-started-with-teamviewer-remote#latest Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 19. Makes support of remote clients a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** February 12, 2026 **What do you like best about TeamViewer?** My customers like the fact that I can solve their problems for them and get them up and running using my software **What do you dislike about TeamViewer?** The occasional failure to connect. It sometimes flashes quickly to "Authenticating" and then goes back to "Connecting" and never does. **What problems is TeamViewer solving and how is that benefiting you?** It makes it feasible to solve difficult problems my customers sometimes cause.... **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating. We’re really glad to hear that TeamViewer helps you support your customers quickly and effectively, especially when you need to get them back up and running with your software. Regarding the occasional connection issue you mentioned, it could be due to network instability on either end or outdated remote modules/applications. So, ensure that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in your next connections. All the best, Valeria/TeamViewer ### 20. The Best Remote Support Tool—Easy to Use and Implement **Rating:** 5.0/5.0 stars **Reviewed by:** Kritik C. | Manager General, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about TeamViewer?** TeamViewer is the best software to remotely help clients, dial in to help site remotely. It is the best customer supporting software. Super easy to implement and best to use. And the best part is the new and updated version **What do you dislike about TeamViewer?** Login again in and out and no connecting to the remote sites is actually the biggest challenge of this software. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is a great help to help customers support remotely when you can't go there physically **Official Response from Valeria Di Prisco:** > Hello Kritik, Thank you for sharing your experience! We’re thrilled to hear that TeamViewer makes remote client support easy and that you enjoy our new UI. We appreciate your feedback on the login and connection challenge. Your input helps us improve. If you have any questions or concerns in the future, we invite you to visit our community at https://community.teamviewer.com for troubleshooting questions. Hope to see you there! Best, Valeria/TeamViewer ### 21. Seamless Remote Access & Control **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek K. | Assistant Lead – Platform Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about TeamViewer?** Ease of Use: Quick to set up and connect, even for non-technical users. Cross-Platform Support: Works on Windows, macOS, Linux, Android, and iOS seamlessly. Unattended Access: Ability to log into a computer without someone physically present. **What do you dislike about TeamViewer?** High Pricing: The subscription cost is relatively expensive compared to alternatives. Commercial Use Restrictions: Free version often flags users for “commercial use” even when they’re not, limiting access. Complex Licensing Model: Multiple license types can be confusing. **What problems is TeamViewer solving and how is that benefiting you?** Remote IT Support: Helps fix issues on someone else’s computer without being physically there. Work From Anywhere: Lets you access office computers, files, and software remotely. Collaboration: Screen sharing makes training, demos, or presentations easier. **Official Response from Valeria Di Prisco:** > Hello Vivek, Thank you so much for your rating and for sharing your experience. Regarding your comment about commercial use, please note that TeamViewer may occasionally misidentify personal use as commercial. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer ### 22. Teamviewer review **Rating:** 4.5/5.0 stars **Reviewed by:** Kalidaspandian R. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about TeamViewer?** Faster connection. And no glitches found. Current version is easy to implement and use and they offering a lot of features. Team viewer is part of my work and I am using it daily to resolve huge number of issues. **What do you dislike about TeamViewer?** I faced an issue in Teamviewer account. I can't able to login for 1 week of time and after that tech support from teamviewer resolved that issue. I mean I didn't get a quicker response from them. **What problems is TeamViewer solving and how is that benefiting you?** It saves my time by resolving all kind of software issues. **Official Response from Valeria Di Prisco:** > Hello Kalidaspandian, Thank you for your rating and for sharing your experience with us. We appreciate you bringing up the situation you experienced with our support team. Your feedback is extremely important to us, and we will ensure it reaches the right team. Likewise, we would like to invite you to click on the following link where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 23. Great remote support tool **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen A. | Sr. Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about TeamViewer?** Ability to access hundreds of PCs remotely for support purposes. Logical groupings, and lots of back-end functions without disturbing the user. **What do you dislike about TeamViewer?** Occasional issues with dropping files on the user's drives remotely. **What problems is TeamViewer solving and how is that benefiting you?** Ability to resolve issues that the user is experiencing without having to go through downloads of agents by directing them to websites, then installing said agents. This is very time consuming and can often be a challenge for the user when they are already frustrated with their issue. Teamviewer allows me to directly connect without user intervention. **Official Response from Valeria Di Prisco:** > Hello Stephen, Great to hear that TeamViewer is helping you out with your remote connections! If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Regarding your comment about issues with dropping files on the user's remote, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. Have a great day! Valeria/TeamViewer ### 24. Effortless and Free Way to Connect with Business Partners **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TeamViewer?** Easy, free way to connect with business partners **What do you dislike about TeamViewer?** Sometimes it doesn't seem to work as well as it should, if there are version differences someone has to update, occasionally I will accidentally close the session instead of closing a window and there is no confirmation if you want to close the program. **What problems is TeamViewer solving and how is that benefiting you?** It's allowing me to work on customers products remotely. Allowing me to provide more timely and better support. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for sharing your experience with TeamViewer. We’re glad to hear that it provides an easy and convenient way for you to connect with your business partners and support your customers remotely. We appreciate you pointing out the challenges you’ve encountered with version differences and accidental session closures. Feedback like this helps us continue improving the overall experience. If you’d like tips or guidance to make updates and session handling smoother, our Support Community at https://community.teamviewer.com/ is always available and ready to help. Thanks again for your insights — we’re happy to know TeamViewer is helping you deliver faster and more effective support. Best, Ying/TeamViewer ### 25. Smooth Remote Access, but Connection Issues and Tricky Admin Console **Rating:** 4.0/5.0 stars **Reviewed by:** Paul S. | IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about TeamViewer?** Being able to smoothly, most of the time, to remote workers PCs/laptops **What do you dislike about TeamViewer?** Sometimes it doesn't connect. Admin via the Management Console is not the easiest. **What problems is TeamViewer solving and how is that benefiting you?** General Desktop or server issues with end users. **Official Response from Valeria Di Prisco:** > Hello Paul, Thank you so much for your rating. We´re happy to hear that you find TeamViewer a smooth remote access solution, even if you mentioned you had some issues connecting to Admin via the Management Console. Regarding this last point, we suggest contacting our TeamViewer Community at https://community.teamviewer.com, where you can share more information with us so that we can assist you properly. Thank you in advance. Best, Valeria/TeamViewer ### 26. secure and fast access to my clients' computers **Rating:** 5.0/5.0 stars **Reviewed by:** GABRIEL ALEJANDRO P. **Reviewed Date:** December 02, 2025 **What do you like best about TeamViewer?** The best part is being able to connect remotely to all my clients **What do you dislike about TeamViewer?** when I need to connect to a new computer, I miss the function of connecting with someone nearby or recent. **What problems is TeamViewer solving and how is that benefiting you?** It helped me connect with my clients more efficiently. **Official Response from Valeria Di Prisco:** > Hello Gabriel, Thank you so much for your review. We´re happy that you chose us as your remote-control solution to connect with your clients. Regarding your comment about the missing connection function, we invite you to visit our TeamViewer Community at https://community.teamviewer.com, where you can share more detailed information with us so we can assist you properly. Hoping to see you there. All the best, Valeria/TeamViewer ### 27. TeamViewer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** February 27, 2026 **What do you like best about TeamViewer?** the auto update with the policy within teamviewer **What do you dislike about TeamViewer?** show teamviewer installed with device, but does not show in console **What problems is TeamViewer solving and how is that benefiting you?** the auto update policy to check each device and install a newer version **Official Response from Valeria Di Prisco:** > Hello TeamViewer user. Thank you for your review. Regarding your comment about showing TeamViewer installed with the device, but it does not show in the console, we would need more information to better understand your case Please visit our TeamViewer Community https://community.teamviewer.com, where you can share more information with us. Thank you in advance. Best, Valeria/TeamViewer ### 28. Reliable remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** February 06, 2026 **What do you like best about TeamViewer?** The new Easy Access feature makes it a breeze to log into my remote computer. **What do you dislike about TeamViewer?** Dueling control panels for legacy and new remote access are confusing. Put it all in one place. **What problems is TeamViewer solving and how is that benefiting you?** I can access my accounting system from home. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your review and for sharing your feedback with us! It’s great to hear that TeamViewer enables you to access your accounting system from home. Remote productivity is what we’re here for! We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 29. Effortless, Fast, and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about TeamViewer?** Easy to use, user friendly and fast with no lag **What do you dislike about TeamViewer?** can be hard to add a new computer to your list. **What problems is TeamViewer solving and how is that benefiting you?** Being able to connect to my customer equipment without having to travel. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Happy and grateful for your positive review. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 30. A key tool for quick help with technical issues **Rating:** 4.5/5.0 stars **Reviewed by:** Davide A. | Remote work coordinator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about TeamViewer?** The best thing about TeamViewer is being able to connect to remote devices and help my clients or working with my team in general. Fast troubleshooting and sharing files is one of the biggest time efficiency benefits in this tipe of processes. I also appreciate the fact that is able to remove geographic barriers allowing me to assist anyone, regardless of where they are, regardless of scheduling an in-person session. It has turned into a core tool for the smooth and quick collaboration on ‘our’ daily tasks. **What do you dislike about TeamViewer?** Teams often complain about Team Viewer not being very stable in connection, especialy when it is in the high traffic time. Which can be frustrating as it can lead to remote sessions being interrupted or slow just trying to resolve urgent issues. Furthermore, I feel the interface is often crowded, and it has a few more steps involved to actually reach my featured functions when I am debugging. That sometimes makes the process slower than it should be and has resulted in inefficiency when working under deadline. **What problems is TeamViewer solving and how is that benefiting you?** My main problem with physical distance is solved by TeamViewer. It allows me to remotely access and control other systems so that I can respond and give immediate support in case of technical issues. We no longer need to wait for a problem to solve in person, thanks to it being a game changer for boosting productivity. This solution lets us work as a team in the same office as being in different locations which enhances overall efficiency and responsiveness when something goes wrong. **Official Response from Valeria Di Prisco:** > Hello Davide, Thank you for the review and for sharing your experience with us. It's good to know that our remote connection solution helps you with your daily tasks, boosting productivity and saving you travel time. We want to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best, Valeria/TeamViewer ### 31. Most trusted remote tool **Rating:** 4.5/5.0 stars **Reviewed by:** Nishant K. | Manager - Technology Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about TeamViewer?** It has improved a lot in terms of ease of access to the remote computer. The quick support is very easy to use and secure. **What do you dislike about TeamViewer?** Sometimes I see black screen even after getting connected to remote device. When I reconnect, it works fine. I heard it from my friends as well. May be that is something teamViewer team can look into. **What problems is TeamViewer solving and how is that benefiting you?** In post COVID era when most of the IT or software professionals started working remotely, tools like this are really helpful in order to get your issues fixed remotely by your IT Desk folks. Prior to COVID time, the use of this tool was significantly less. ### 32. Software is ideal for rapid deployment from a large number of devices **Rating:** 5.0/5.0 stars **Reviewed by:** Anis O. | Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2025 **What do you like best about TeamViewer?** Customization is a very useful, it offers a full set of backup functions. The platform maintains online documentation, this service transfers large amounts of information. It has all the features I need. **What do you dislike about TeamViewer?** The app is frequently updated, and some features are deprecated. I wish it were easier to set the endpoint on devices. This would allow users to access their devices more quickly. **What problems is TeamViewer solving and how is that benefiting you?** Anyone can easily use this platform without any prior knowledge, it was fairly easy to download and install. This tool is very powerful thanks to its integration, offering an excellent balance of powerful features. **Official Response from Valeria Di Prisco:** > Hello Anis, Thank you for your rating. Happy to hear that TeamViewer helps you with your activities. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 33. Remote and support your organization devices remotely and secure **Rating:** 5.0/5.0 stars **Reviewed by:** Mustafa L. | Network Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about TeamViewer?** Team viewer has a friendly user interface and multiple features to remote and manage devices. The setup is smooth and fast and its integrated easily with your network. Team viewer can be used daily with end-users or friends that require support remotly. **What do you dislike about TeamViewer?** Team viewer sometime requires very steady network to be remote fast and it require a lot of bandwidth. **What problems is TeamViewer solving and how is that benefiting you?** Team viewer solved the problem of reaching customer or end users on remote sites. Now with Team viewer we can support and manage remotly which is saving cost and time. **Official Response from Valeria Di Prisco:** > Hello Mustafa, Happy to hear that TeamViewer helps you to support your organization's devices remotely. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 34. Team Viewer is a great product - with Caveats **Rating:** 2.5/5.0 stars **Reviewed by:** Scott C. | President **Reviewed Date:** April 24, 2025 **What do you like best about TeamViewer?** The team viewer Remote Support and Quick Support module is the only support tool I have found that properly implements 'Mouse Pointers' for all users in support sessions and meetings. **What do you dislike about TeamViewer?** * All Team Viewer products have been blacklisted by many of my client organizations as a high security risk, making it difficult to deploy and use. * The Support Team is mediocre at best and does a poor job solving problems or just answering questions. * The product expansion moving away from the core "Team Viewing" and bundling the remote/unattended access into a single application is problematic. And with their tainted security reputation would be hard to win some IT shops back over. **What problems is TeamViewer solving and how is that benefiting you?** Remote Support with "User Pointers" **Official Response from Valeria Di Prisco:** > Hello Scott, Thank you for your honest feedback. We are sorry to hear about your experience with TeamViewer. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Regarding your concerns about the security of our product, we invite you to visit our Trust Center for a deep dive on the matter: https://www.teamviewer.com/es/resources/trust-center/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. Best regards, Valeria/TeamViewer ### 35. Excellent options for companies of all sizes **Rating:** 5.0/5.0 stars **Reviewed by:** Xarles M. | Product Development Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2025 **What do you like best about TeamViewer?** I like the ease of simply giving them a simple website, it can connect to any different platform with any device. The process is much simpler than other programs, I like the ease of use of the program. **What do you dislike about TeamViewer?** Some older computers may experience issues, requiring manual selection of the source path. The web-based administrative portal can sometimes be cumbersome. **What problems is TeamViewer solving and how is that benefiting you?** We primarily use it for internal communication among our team, it's fairly simple product for the administrator. Users can easily connect using various technologies, and it can run automated commands on multiple devices. **Official Response from Ying Qin:** > Hello Xarles, Thanks for choosing and liking TeamViewer. We are so happy to hear that it is a user-friendly remote access solution! To get to know more about TeamViewer Management Console, we have prepared the Knowledge-Based article - https://www.teamviewer.com/en-au/global/support/knowledge-base/teamviewer-classic/modules/management-console-general-information/ and hope it helps you to understand better on TeamViewer, and it also improves to be a better and smoother journey with TeamViewer! Best, Ying/TeamViewer ### 36. Secure remote access with this tool called TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina P. | IT Integration, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about TeamViewer?** I like the ease of access; for example, I can quickly log in from the browser or the desktop app. Additionally, it ensures secure access and sending specific documents and connecting to other screens is very simple. **What do you dislike about TeamViewer?** I sometimes find it difficult to access backups, which is my only complaint at the moment. **What problems is TeamViewer solving and how is that benefiting you?** It is ideal for remote connectivity and support, and it meets our main objective, greatly benefiting us by solving problems remotely. Our goal was to work easily and securely on remote devices, something that TeamViewer accomplished. **Official Response from Valeria Di Prisco:** > Hi Carolina, We are happy that TeamViewer is helping you to work easily and securely on remote devices. We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface and where you will find a section dedicated to backup: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria ### 37. Teamviewer is unbeatable for remote connections **Rating:** 5.0/5.0 stars **Reviewed by:** Graham A. | Telco Engineer, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about TeamViewer?** I have been using Teamviewer personally since Ver3, so I have seen a lot of changes. As I do a massive amount of remote work (some sites are over12hrs away and very remote in the Australian Outback!), having remote access that does not fail is essential. I use Teamviewer daily as most of my machines have a need to be interfaced daily for adds, moves, & changes The ability to have a personalised remote Quick Support module (complete with our company colours and logo!) to send a link for a customer to download and have them notify us when they need support makes any company look more professional. We integrate Teamviewer access as part of the procedure hen programming up new remote devices. Implementation Also, when dealing with Teamviewer Tech support, I have never had any issues with contacting them and having issues addresses. I highly recommend them to anyone **What do you dislike about TeamViewer?** The downside to Teamviewer is that you now need to have an account (free or paid) to connect to another device. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to devices onsite where we don't have VPN access. This saves a site visit if we have to troubleshoot or impement changes on a handset that we only have to make a quick change on **Official Response from Valeria Di Prisco:** > Hello Graham, Thank you for sharing your experience with TeamViewer! It's great to hear how essential it has been for your remote work, especially in remote locations. The personalized remote Quick Support module makes your company look more professional; that was one of our goals! Regarding the account, this is for the security of the users in our network; we now require everyone actively using TeamViewer to have a validated TeamViewer account. Please find more info here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/account/teamviewer-account/ We wish you a great day! Best, Valeria/TeamViewer ### 38. Team viewer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Saravana P. | Technical Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about TeamViewer?** Unattended access to remote devices.and controlling them. **What do you dislike about TeamViewer?** Sometime it says device is sleeping even if they are connected to good network data and active. **What problems is TeamViewer solving and how is that benefiting you?** Helping to troubleshoot application issues and network analysing through remote connections. **Official Response from Valeria Di Prisco:** > Hello Saravana, Happy to hear that TeamViewer helps you troubleshoot application issues and network analysis through remote connections. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 39. When training new technicians, this tool is perfect for getting started in remote assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis K. | Multimedia Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about TeamViewer?** With TeamViewer we have gained a lot of time in productivity, using the program is super easy, file transmission is also. TeamViewer is simple and easy to use by technicians. It is an easy and useful application for connecting with people out of my reach due to distance. **What do you dislike about TeamViewer?** This is a tool that requires a stable connection, otherwise the remote will be slow. Also, file transfers are slow at times. Finally, sometimes there my be duplication of computers. **What problems is TeamViewer solving and how is that benefiting you?** On a technical level, it is a very simple tool to use and without much complication. And it is extremely useful. The ease of connecting to the computers, the ease of transferring files. I aslo like the ease of configuration. Deploying the computers is also simple. **Official Response from Valeria Di Prisco:** > Hello Alexis, Thank you for your rating! We are delighted to learn that our software has improved your productivity and that you find it easy to use. Regarding the slow connection, sometimes internet doesn´t help that much, however we suggest ensuring that both sides have the latest version of TeamViewer available in our website. and resetting the devices and, if possible, resetting also the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link where you will find a user´s guide of the new interface: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 40. Create remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Mahdy K. | Technical professional consultant & Internal Project Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about TeamViewer?** Ease of access , easy to use , stable connection **What do you dislike about TeamViewer?** Less security . Long time to establish some of the connection **What problems is TeamViewer solving and how is that benefiting you?** Remote access **Official Response from Valeria Di Prisco:** > Hello Mahdy, Thank you for your review. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Regarding the security concerns, please visit our TeamViewer Community https://community.teamviewer.com, where you can share some details with us, so that we can clarify your doubts Best regards, Valeria/TeamViewer ### 41. Long time great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** October 23, 2025 **What do you like best about TeamViewer?** Reliable, stable and fast connection, possibility to transfer files between computers **What do you dislike about TeamViewer?** Sometimes too complex, eg. managing lists of remote computers **What problems is TeamViewer solving and how is that benefiting you?** Monitoring and configuring of remote computers running automation tasks, no users involved **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review and feedback Great to hear that you had a great experience with TeamViewer. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 42. TeamViewer is an excellent, easy to use and very fast access to your administration panel **Rating:** 4.5/5.0 stars **Reviewed by:** Ana J. | Admin IT, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about TeamViewer?** TeamViewer is a must for instant and reliable connectivity to your remote computer. I like that it has a wide variety of features and integrating it into the organization has been easy. It is perfect for customer support. **What do you dislike about TeamViewer?** I don't like the fact that we have to give permission to access the computers. Also, I don't like the fact that there is no voice chat, like a call, to be able to contact the user directly. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is easy to use, it is inexpensive and works on both PC and MAc. We use it daily for both online support and unattended access and it is always perfect. You have many options and they are constantly adding new ones. **Official Response from Ying Qin:** > Hello Ana, Thank you for liking TeamViewer! We are happy that you are enjoying TeamViewer's performance, flexibility, and reliability. 👍 Wish you a great day and all the best. See you soon! Ying/TeamViewer ### 43. All in one ease of access for support and general use **Rating:** 4.0/5.0 stars **Reviewed by:** Mark W. | Helpdesk, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about TeamViewer?** Having an all in one interface to enable quick support from IT without a massive download and easy way to access another machine we may have at work when I'm at home. Allows easy remote working during COVID. **What do you dislike about TeamViewer?** The ongoing cost can be a little prohibitive for some. If running a large organisation with it you need to keep teamviewer updated to the latest version as you won't be able to login remotely without latest version (and in cases of IT support can waste valuable time in installing updates before being able to login. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to end users as an IT worker - as simple as a click for a user so it simplifies it. Ability to manage mobile devices and see screens remotely again giving an eye over what the end user is seeing in their screen. **Official Response from Valeria Di Prisco:** > Hi Mark, Thank you for sharing your feedback with us! We are happy that TeamViewer helped you during COVID-19 and is still helping you remote access your end users. Likewise, we take the opportunity to invite you to click on the following link where you will find a guide for the new interface so that you can enjoy the complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer ### 44. If your're not big company - I recommend to avoid this product **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2024 **What do you like best about TeamViewer?** It used to be excellent for supporting my family. **What do you dislike about TeamViewer?** As an individual user and subscriber for 5+ years, I can say It has become a technical rats nest, with horrible support and predatory billing. Perhaps large companies will enjoy the very sophisticated monitoring and other features, but for someone just trying to support senior family members it is no longer any value. Every "upgrade" complicates the connection process. Senior Citizen family members cannot navigate the complex UI of ID's, codes, pins, bookmarks, devices, etc. If you are looking for a simple way to remotely control a loved ones computer. This is not it. **What problems is TeamViewer solving and how is that benefiting you?** Gaining remote access to a family memebrs PC so I cna help them with updates, email, pointing, etc. **Official Response from Ying Qin:** > Hello TeamViewer user, Thank you for your time and for sharing the review about TeamViewer! We are sorry to learn that TeamViewer did not live up to expectations. If you would like to continue the journey with TeamViewer, the TeamViewer Community is here to find any possibilities on your case. We are available at https://community.teamviewer.com. We appreciate your support and hope to see you again! Best, Ying/TeamViewer ### 45. Remote experience using Teamviewer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2025 **What do you like best about TeamViewer?** Having TeamViewer is definitely of great help to assist us on the SLA for our service to our clients. Able to shorten our response time if we can resolve issue via remotely. **What do you dislike about TeamViewer?** There are times when we are unable to connect to TeamViewer although the end-point has internet access. **What problems is TeamViewer solving and how is that benefiting you?** We able to check our systems remotely while we check and if there's a need to deploy staff to go onsite. **Official Response from Ying Qin:** > Hello TeamViewer user, We appreciate the support and trust in choosing TeamViewer to become the best remote solution for your company! To help you with connection hiccups, our dedicated support team is available and happy to take a closer look. Please contact the team at https://www.teamviewer.com/en/customer-support/. We hope to provide a smoother and happier journey with TeamViewer! Happy Connection! Best, Ying/TeamViewer ### 46. Useful tools for quick actions **Rating:** 5.0/5.0 stars **Reviewed by:** Kawthar B. | Senior Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2024 **What do you like best about TeamViewer?** I like the one-click file transfer feature, it has nice features with more browsing options. It allows sharing screens with the user while logged in, I like it because it allows me to access users quickly. **What do you dislike about TeamViewer?** I would like some from of conditional access. The user interface may require a bit of learning, there are some difficulties during implementation. **What problems is TeamViewer solving and how is that benefiting you?** It allows us to remotely access users' machines, excellent remote tool to help users troubleshoot their problems. We use the remote assistance feature, this product is excellent. **Official Response from Ying Qin:** > Hello Kawthar, Thank you for reaching out to us. In order to improve efficiency, performance and security, a new version of TeamViewer is now available. For more details about new TeamViewer Remote, please check following announcement posted on our Community: https://community.teamviewer.com/English/discussion/129353/teamviewer-remote-it-s-time-for-a-new-view We would be happy to hear about your feedback in our Forum or via the Feedback button at the bottom left of the interface! Thank you for using TeamViewer and we wish you a nice day. Best, Ying/TeamViewer ### 47. Senior IT Manager **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** March 23, 2025 **What do you like best about TeamViewer?** Remote connection on real-time basis of user **What do you dislike about TeamViewer?** To reach Technical support team it takes huge amount of time and email system what technical team uses is pathetic. **What problems is TeamViewer solving and how is that benefiting you?** Taking remote session of end user to solve problems **Official Response from Valeria Di Prisco:** > Hello TeamViewer User, Thank you for bringing up the situation you experienced with our support team. Your feedback is extremely important to us, and we will make sure it reaches the right team. Likewise, we would like to invite you to click on the following link, where you will find a guide for the new UI: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Sorry for the inconvenience Best regards, Valeria/TeamViewer ### 48. Great tool for demonstrations and remote support **Rating:** 5.0/5.0 stars **Reviewed by:** Jo V. | IRRICAD Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about TeamViewer?** The clarity of the shared screen The ability to work on other peoples computers in a support capacity easily **What do you dislike about TeamViewer?** Sometimes it seems that people have trouble connecting to the meeting Sometimes TeamViewer complains of bad internet connection when that doesn't seem likely. **What problems is TeamViewer solving and how is that benefiting you?** Access to our User's computer to see or fix any issues they are having Demonstrating our product one on one or to multiple attendees **Official Response from Valeria Di Prisco:** > Hi Jo V, Thank you for sharing your feedback with us. We are happy to hear that TeamViewer helped you access your users' devices to fix their tech issues. In cases of slow connection, we suggest ensuring both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi could solve the issue. Finally, regarding TeamViewer meeting, we are preparing a guide to help our customers since there have been some updates, for details please click on the following link: https://community.teamviewer.com/English/discussion/139418/important-updates-for-the-quickjoin-app-and-teamviewer-meeting#latest. Wish you a great day and all the best. Valeria/TeamViewer ### 49. Excellent software does everything you want it to! **Rating:** 5.0/5.0 stars **Reviewed by:** Ritchie T. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about TeamViewer?** Its excellent for file control of remote computers and devices. Has all the features you need in an easy to use taskbar - file transfer, audio and video with the user, running scripts and changing the quality if the connection is poor amongst many other things. Also includes the status of Ram and CPU, make and model all the details you need from an end user without asking. I use this frequently everyday and has easy integration into new laptops. Customer support is second to none aswell. **What do you dislike about TeamViewer?** Sometimes when on remote handhel devices you can only view an not control unless you launch into a specific app but this may be Samsung Knox problem i need to figure out. **What problems is TeamViewer solving and how is that benefiting you?** Being able to remote into our staff laptops when not nearby **Official Response from Ying Qin:** > Hi Ritchie, We appreciate the perfect rating about your TeamViewer journey! For the remote connections to Android devices, there can be a slightly different setup depending on the devices. Feel free to check out this FAQ - https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/mobile/android/faq-remote-control-for-android/. Meantime, you are invited to visit the TeamViewer Community (https://community.teamviewer.com/) and share the user case, and look for help amongst worldwide users. Hope to see you in the Community! Best, Ying/TeamViewer ### 50. Great product, lots of unnecessary extras, high pricing **Rating:** 3.5/5.0 stars **Reviewed by:** Nick D. | Control Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about TeamViewer?** The address book and unattended access features are extremely convenient. The connections and follow sharing are very solid and reliable **What do you dislike about TeamViewer?** There's a ton of unnecessary features added to the software that are only useful if you're an IT company and billing clients by the connection. I need remote unattended access and that's it. **What problems is TeamViewer solving and how is that benefiting you?** Accessing remote programming terminals for control system maintenance and troubleshooting **Official Response from Valeria Di Prisco:** > Hello Nick, Thank you for your review. We are happy you find TeamViewer solid and reliable in accessing remote programming terminals for control system maintenance and troubleshooting. Wish you a great day and all the best. Valeria/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1409125&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A47%3A30+-0500&secure%5Bsession_id%5D=6f3db749-43d7-47a6-b373-8dec5993fde6&secure%5Btoken%5D=3f81ad22b6ed9b0b78e0ad1621e4d3963db464ec3b322acc8a7bff6fbef6a08e&format=llm_user) ## TeamViewer Integrations - 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Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring - IP Address Monitoring - Server Monitoring - Multi-Location Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring - Server Monitoring - Network Monitoring **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation - Generative AI **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management - IT Asset Management - Activity Tracking **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management - Configuration Management - User Management - Remote Monitoring & Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Remediation Management - Network Resource Management - Patch Management **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Mobile Device Management - Lockdown Management - Endpoint Management - User Session Management - Content Management - Patch Management - Task Management - Mobile Content Management - Security Management - Audit Management - Remote Monitoring & Management - Data Management - Policy Management - Compliance Management - Asset Lifecycle Management - Configuration Management - User Management - Inventory Management - Software Management - Deployment Management **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management - Remote Monitoring & Management - Configuration Management - Task Management - License Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Incident Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management - Remote Access/Control **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Mobile Content Management - Generative AI - Remote Access & Monitoring - Deployment Management - Policy Management - Patch Management - Encryption - Compliance Management - Alerts/Notifications - Configuration Management - User Management - Support Ticket Management - BYOD Management - AI Copilot - Mobile Device Management - Endpoint Management - App Management - Access Controls/Permissions - Workflow Automation **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Single Sign On - Security Tools - Server Monitoring - Generative AI - Self Service Portal - Event Logs - Maintenance Scheduling - Data Import/Export - Personalization and Recommendation - AI Copilot - IT Reporting - Alerts/Notifications - Access Controls/Permissions - Issue Auditing - Dashboard - API - Real-Time Notifications - Real-Time Monitoring - Workflow Automation **Additional Functionality** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation **Additional Functionality** - Mobile Access - Usage Tracking/Analytics - Automatic Reset - Onsite Printing - Self Service Portal - Remote Access/Control - For Android Devices - Surveys & Feedback - Digital Signage - Barcode/Ticket Scanning - Touch Screen - Point of Sale (POS) - Timeout - Multi-app mode - Offline Access - Generative AI - QR Codes - Data Synchronization - Location Tracking - AI Copilot - Browsing Restrictions - Customizable User Interface - Self Check-In/Check-Out - Secure Browsing - Alerts/Notifications - Customizable Branding - Video Looping - Self Ordering - For iPad Devices - Reporting/Analytics - Single-app mode - Templates - Check-in/Check-out - Ticketing - Order Entry - Broadcast Messaging - Visitor Tracking - Secure Data Storage - Access Controls/Permissions - Wireless Internet Access Control - Single Sign On - Enrollments/Onboarding - Automatic User/Device Recognition - API - Kiosk Mode - Remote Update/Installation - Activity Dashboard - Synchronization Scheduling - IT Asset Tracking - Two-Factor Authentication - Wireless Troubleshooting - Monitoring **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Usage Information - Active Directory Integration - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Access/Control - Communication Management - Multiple Monitor Access **Security** - Remote Wipe - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,953 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,228 reviews)