# TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,973 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users appreciate the **ease of use** of TeamViewer, enjoying seamless access and an intuitive user interface. (518 reviews) - Users love the **easy remote access** with TeamViewer, which simplifies logins and enhances client support efficiency. (424 reviews) - Users love the **easy remote access** of TeamViewer, simplifying connections with clients and friends effortlessly. (341 reviews) - Users love the **Easy Access** feature of TeamViewer, simplifying remote connections and device control for efficient collaboration. (277 reviews) - Users appreciate the **seamless remote access** of TeamViewer, enhancing productivity with its user-friendly interface and cross-platform compatibility. (275 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (266 reviews) - Reliability (261 reviews) - File Transfer (164 reviews) - Access Ease (161 reviews) - Easy Setup (154 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, impacting performance and limiting usability, especially on poor connections. (180 reviews) - Users experience **connectivity issues** with TeamViewer, impacting performance during bad or slow connections. (146 reviews) - Users indicate that TeamViewer can be **very expensive** , particularly for commercial use compared to alternatives. (139 reviews) - Users experience **slow performance** with TeamViewer, especially during weak internet connections, impacting usability significantly. (135 reviews) - Users often face **remote access issues** with TeamViewer, including connection failures and confusing control panels. (119 reviews) - Missing Features (90 reviews) - Poor Connectivity (86 reviews) - Limited Features (82 reviews) - Slow Loading (82 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Essential for Global Collaboration and Remote Support **Rating:** 4.5/5.0 stars **Reviewed by:** Mukesh R. | Marketing Team, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about TeamViewer?** TeamViewer is a platform which works like anydesk. It help us in sharing screens and contents with our clients and employees working all over the world. This is the platform also enable us to get access to the devices along with screens of our newly hired teams that needs training and our clients that needs support during the service booking. **What do you dislike about TeamViewer?** The main challenge that I faced while working on TeamViewer is that the software starts lagging when there is weak internet connection so if you want to work on it regularly then always try to access it from a strong internet availability area and go for its premium plan because free plan is has very limited features **What problems is TeamViewer solving and how is that benefiting you?** We use TeamViewer to do the troubleshooting of IT based issues for our staffs working in remote area of our country as there are certain issues that needs to be check out by professionals and can be rectified with the help of screen sharing also providing demos to new clients with the help of TeamViewer is easy as it's user interface is simple. **Official Response from Ying Qin:** > Hello Mukesh, Thank you for taking the time to share such a detailed review. It’s clear that TeamViewer plays an important role in how your organization collaborates and supports people across different locations. Being able to share screens, guide new team members through training, and assist clients during service bookings — all from anywhere — is exactly the kind of global flexibility TeamViewer is built to provide. Your point about performance on weak internet connections is completely understandable. Remote tools rely heavily on network stability, and your feedback underscores the importance of connection quality for a seamless experience. Noting the limitations of the free plan is also helpful input. It’s great to hear that TeamViewer helps your team troubleshoot IT issues in remote areas and makes client demos easier thanks to its straightforward interface. That kind of accessibility and reach enables teams to stay connected and productive, no matter where they are. We appreciate you sharing your insights and experience with TeamViewer! Best, Ying/TeamViewer ### 2. Reliable and Efficient Remote Support Solution **Rating:** 5.0/5.0 stars **Reviewed by:** ISSAOUI B. | IT administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about TeamViewer?** TeamViewer is extremely reliable for remote support and desktop access. It allows me to quickly connect to devices anywhere in the world, making troubleshooting and maintenance fast and efficient. Its cross-platform support and security features are excellent, and the interface is intuitive for both administrators and end users. **What do you dislike about TeamViewer?** Licensing costs can be high for larger teams or enterprise usage, and sometimes connection speeds are affected by low bandwidth or network restrictions. Additionally, advanced features may require extra configuration, which can be confusing for new users. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us provide fast, secure remote support to employees and clients without needing to be physically present. It reduces downtime, accelerates troubleshooting, and allows IT teams to manage devices across multiple locations efficiently. Overall, it improves productivity and reduces operational delays. **Official Response from Valeria Di Prisco:** > Hello Issaoui, Thanks for sharing such a detailed review! We’re glad to hear that you value one of TeamViewer’s core strengths: its fast, secure, and reliable remote access from anywhere in the world. Being able to connect instantly—across any platform—significantly streamlines troubleshooting and support. The strong security and end‑to‑end encryption are huge wins—especially when you're handling sensitive data or supporting teams across multiple locations. We take the opportunity to invite you to click on the following link, where you will find our user´s guide with interesting information so that you can help and share with new users: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 3. Seamless Screen Sharing, Ideal for Remote Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Bahadur M. | Designing Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2026 **What do you like best about TeamViewer?** I use TeamViewer to share screens, which makes it easy to communicate with both my clients and business employees. I appreciate how it supports team collaboration and customer communication globally without needing phone calls. I also like the user interface because it's really simple to work on and can be easily scaled with new users. Most of our employees work remotely and provide services in rural areas, and whenever they encounter challenges, TeamViewer helps us explain technicalities effectively. The initial setup was straightforward, which was a big plus. **What do you dislike about TeamViewer?** The major challenge I face while using TeamViewer is the requirement for strong internet connectivity. Without 5G or Wi-Fi, this platform isn't useful. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for team collaborations and to communicate with customers globally without phone calls. It allows me to share screens across multiple devices, facilitating easy communication and explanation of technicalities. **Official Response from Valeria Di Prisco:** > Hello Bahadur, Thank you for your review. We´re happy to read that TeamViewer supports effective collaboration with colleagues and customers worldwide without the need for phone calls. The cross‑device screen‑sharing functionality is particularly valuable, as it enables you to give clear demonstrations and simplifies the explanation of technical details. Regarding your comment about the internet connectivity. We recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help in your future connections. Valeria/TeamViewer ### 4. Lifesaver for fast remote support **Rating:** 5.0/5.0 stars **Reviewed by:** Goutam P. | Android developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about TeamViewer?** TeamViewer is easy to set up and requires no complex configuration, which makes getting started quick and simple. Its smooth integration with different devices and operating systems allows me to switch between desktop and mobile platforms without any hassle. I use it frequently and I also appreciate its reliability for my daily support tasks, as it consistently remains stable and dependable. **What do you dislike about TeamViewer?** Customer support can sometimes be slow, particularly when I have urgent questions about licensing or connectivity. Additionally, integration with some enterprise tools seems limited, which occasionally forces me to find workarounds. Nevertheless, the straightforward implementation process and consistent reliability continue to make this a valuable tool. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it easy for me to access my work computer from home, provide quick remote support to clients, and even help family with small tech issues without being there in person. It saves a lot of travel time, reduces downtime, and keeps me productive when working remotely. **Official Response from Valeria Di Prisco:** > Hello Goutam, Thank you for your rating and for sharing your thoughtful feedback! We're really glad to hear that TeamViewer’s ease of setup, cross-platform compatibility, and reliability have positively impacted your daily support tasks, keeping you productive and connected! We also appreciate your honesty regarding the areas where we can improve. Thank you again for your support. All the best, Valeria/TeamViewer ### 5. Reliable and Easy-to-Use Remote Support Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil B. | Customer Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about TeamViewer?** TeamViewer makes remote access and support extremely simple and secure. The connection is reliable, fast, and works across different devices without much configuration. It saves us time and effort by allowing us to troubleshoot or access systems from anywhere. The interface is very user-friendly, and the ability to share screens or transfer files smoothly adds great convenience. **What do you dislike about TeamViewer?** Sometimes the connection speed depends heavily on internet stability, which can slow down the session. The licensing plans could also be more flexible for smaller teams. A more detailed session reporting option would be useful for tracking remote activities. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows us to resolve customer issues quickly without needing to be physically present at the property or client’s location. It helps us connect remotely, check configurations, and provide step-by-step assistance in real time. This reduces response time, minimizes downtime for customers, and saves travel costs. The biggest benefit is efficiency — we can support multiple clients in different regions within minutes, which improves customer satisfaction and overall productivity. **Official Response from Valeria Di Prisco:** > Hello Sahil, Thank you for your review and for sharing your experience with us. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. Best regards, Valeria/TeamViewer ### 6. Essential for Remote Access, Needs Connectivity Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2026 **What do you like best about TeamViewer?** I love that TeamViewer remembers the devices I’ve connected to before, so I don’t have to reconnect over and over. It also means I don’t need to request a new code each time I want to connect again. **What do you dislike about TeamViewer?** The connection sometimes drops, which can be really frustrating. Overall, the Pro version is great, but the free version isn’t nearly as good, and the mobile app could definitely be improved. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for remote access and tech support, especially when I’m working from home. It lets me connect to my office device from my laptop and guide others through tasks, so I can help and demonstrate what to do without needing to be there in person. **Official Response from Valeria Di Prisco:** > Hello Vaibhav, Thank you so much for sharing your experience with TeamViewer! We're really glad to hear that the ability to remember previously connected devices makes your workflow smoother. Not having to reconnect or request new codes each time is exactly the kind of convenience TeamViewer aims to provide for everyday remote access. A stable and seamless connection is crucial, especially when you're supporting others remotely. So, when experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in your next connections. All the best, Valeria/TeamViewer ### 7. Reliable Remote Access with Minor Connectivity Flaws **Rating:** 4.0/5.0 stars **Reviewed by:** Ashis D. | Senior engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2025 **What do you like best about TeamViewer?** I use TeamViewer to access other computers remotely for support work. I like that it connects quickly and lets me control another computer smoothly, which saves time. I also like that file transfer is easy, and screen sharing helps explain things clearly. **What do you dislike about TeamViewer?** Sometimes the connection becomes slow when the internet is weak, and the session may lag or disconnect. TeamViewer could be better if it handled low-speed internet more smoothly and kept the session stable, even when the connection is weak. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer to access other computers remotely for support work, solving issues from anywhere without being physically present. **Official Response from Ying Qin:** > Hi Ashis, Thank you for sharing your experience. It’s great to hear that TeamViewer’s fast connections, smooth remote control, and easy file transfer are helping you work more efficiently and explain solutions clearly through screen sharing. Those strengths are exactly what the platform is designed to deliver for support workflows. Your point about performance on weak internet connections is appreciated. Network stability can significantly impact remote sessions, and feedback like yours helps highlight areas where the experience can continue to improve. We’re glad TeamViewer is enabling you to resolve issues from anywhere and support others without needing to be on‑site. Best, Ying/TeamViewer ### 8. Timely Remote Support That Keeps Our Work Running Smoothly **Rating:** 5.0/5.0 stars **Reviewed by:** Hisayoshi G. | Head of Aisa customer value organization, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about TeamViewer?** We work remotely, and our IT team is located overseas. So whenever I have any issues or challenges with PC/software settings, they support me remotely in a very timely manner, which helps my daily work run very smoothly. **What do you dislike about TeamViewer?** I don’t have much to say overall, but sometimes I can’t connect because of network issues. That said, I don’t think this is caused by Teamviewer. **What problems is TeamViewer solving and how is that benefiting you?** As I mentioned before, since I work fully remote, I have multiple things that need to be handled and I don’t have time for extra steps. TeamViewer provides very high value for me by allowing IT people to remotely control my PC, quickly investigate issues, and resolve them. **Official Response from Valeria Di Prisco:** > Hello Hisayoshi, Great review, thank you! It’s awesome to hear how much TeamViewer supports your remote workflow. One of TeamViewer's biggest strengths is exactly what you described: fast, secure, and reliable remote access that enables IT teams to troubleshoot and resolve issues in real time. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 9. TeamViewer user review **Rating:** 2.5/5.0 stars **Reviewed by:** Bill S. | Technologist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about TeamViewer?** I like the file transfer features, and the ability to manage our client's asset management more seamlessly. **What do you dislike about TeamViewer?** Patch management is clunky, and the copy/paste feature still does not work properly, at least in our case. **What problems is TeamViewer solving and how is that benefiting you?** Giving us remote access to our client machines and make changes, remediate issues, and install stuff **Official Response from Ying Qin:** > Hello Bill, Thank you for sharing the feedback on using TeamViewer! We are sorry to hear about the poor experience with TeamViewer. kindly check one of the settings on TeamViewer for Copy and Paste please: TeamViewer -> Extras -> Options -> Advanced -> Advanced settings for connections to other computers -> Clipboard synchronization, and tick for activation and untick this option for deactivating the function. At the same time, we would like to invite you to join TeamViewer Community at https://community.teamviewer.com for troubleshooting questions. Hope to see you there! Best, Ying/TeamViewer ### 10. Accessing my main workstation remotely changed how I work **Rating:** 4.0/5.0 stars **Reviewed by:** Jerome W. | Solution Architect, Civic & Social Organization, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about TeamViewer?** I really like TeamViewer as it enables me to use the power of my studio workstation when I am not present in the office. It implies that I can directly edit gigantic design files on my primary computer on a light laptop in a program such as After Effects. The simple ability to move certain project resources in and out of my desktop and the computer of a client also avoids the versioning headaches that are unnecessary. It is also incredibly directive to show a new freelance editor his/her specific software setup. **What do you dislike about TeamViewer?** Locating some of the remote session controls, such as scaling options, is at times a treasure hunt in the interface. I also had some stable connections that went dead in the middle and this is frustrating when having a design review, which is focused. An issue that has been a persistent microaggression has been getting the exact pressure settings of my tablet to work with the remote connection. **What problems is TeamViewer solving and how is that benefiting you?** Before using TeamViewer, to transmit large and complex design project files to distant clients, it was common to upload giant archives with cloud services and this was always slow and versioning a nightmare. It also occurred to me that I would need to thoroughly synchronize certain fonts and software versions to my laptop in case of working at home. My work space anywhere now is pretty much my studio computer on steroids. This will imply that clients can physically track my lead on their screen, or I can directly enter the special project folder arrangement of the client. It has streamlined our group work procedure to a lot more fluid and less technical meltdown. **Official Response from Valeria Di Prisco:** > Hello Jerome, Thank you so much for sharing your detailed experience with us. However, we are sorry to hear that you had difficulty finding features in our new interface. Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Likewise, when experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. Also, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. All the best! Valeria/TeamViewer ### 11. TeamViewer user freandly **Rating:** 5.0/5.0 stars **Reviewed by:** Naved S. | System Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about TeamViewer?** TeamViewer provides a seamless and secure way to remotely access and troubleshoot systems from anywhere. **What do you dislike about TeamViewer?** Occasionally, the connection can lag during large file transfers or when network stability is low. The licensing structure can also be a bit expensive for small teams or occasional users. Additionally, automatic updates sometimes interrupt ongoing sessions and require reinstallation or reconfiguration. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps us provide seamless remote IT support and system maintenance across multiple locations. It allows quick troubleshooting, software installation, and system configuration without needing physical access to devices. This has significantly reduced downtime, improved response time, and increased overall productivity. The secure remote access also helps in managing offsite users and resolving technical issues efficiently. **Official Response from Valeria Di Prisco:** > Hello Naved, Thank you so much for your positive review. It’s great to read how TeamViewer is helping your IT team deliver fast and secure support without needing physical access to devices, reducing downtime, improving response time, and increasing your team productivity. However, when dealing with connection issues, we suggest ensuring that both sides have the latest version of TeamViewer available in our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Wishing you all the best, Valeria/TeamViewer ### 12. TeamViewer Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jaya prakash P. | Project Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about TeamViewer?** Teamviewer is very useful to connect to my friends and clients remotely and control their device from a remote location. It is very easy to setup, you just have to share your unique id and password. I use it once a week. **What do you dislike about TeamViewer?** Although it is free for limited period, the cost is very high and the performance is also not good when the connection is bad/slow. And the free version has many limitations. **What problems is TeamViewer solving and how is that benefiting you?** So me and my client live at very different places and they are far away. So to discuss about a project or resolve any issues it is very frustrating to meet in-person everytime as we have to a lot of travelling. Teamviewer helps us to connect remotely and discuss remotely. **Official Response from Valeria Di Prisco:** > Hello Jaya, Happy to hear that TeamViewer helps you with your remote connections with friends and family, even if you experienced some slowness in the connection In cases like yours, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Finally, your feedback about the free version limitations is very important to us, and we will ensure that it reaches the right team. Have a nice day! Valeria/TeamViewer ### 13. ONE OF THE MOST USEFUL SOFTWERE FOR REMOTE ACCESS CONTROL AND IT SUPPORT **Rating:** 4.5/5.0 stars **Reviewed by:** RAHIL V. | administration, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about TeamViewer?** easy you can connect to other server and make use as remote desktop which i like the most also it is useful for it support **What do you dislike about TeamViewer?** sometime it is facing disconnecting issue while doing work due to network up down connectivity **What problems is TeamViewer solving and how is that benefiting you?** easy you can connect to other server and make use as remote desktop which i like the most also it is useful for it support, most of time we are facing issue in our pc which required it suppport. by this software we can easily solve our problem by screen sharing **Official Response from Valeria Di Prisco:** > Hello Rahil, Thanks for taking the time to review us. Regarding your comment about the occasional disconnects, we understand your disappointment. Network stability can impact performance. However, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in your next connections. All the best, Valeria/TeamViewer ### 14. Reliable Remote Access with a Few Limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about TeamViewer?** TeamViewer makes remote access incredibly simple and efficient. I appreciate how quickly I can connect to devices without complicated setup, and the performance is usually smooth with minimal lag. The platform is user-friendly, supports cross-platform connections, and offers valuable features like file transfer, remote printing, and multi-monitor support. It’s a real time-saver when providing support or managing systems remotely. **What do you dislike about TeamViewer?** The main drawback is the cost, it can be quite high for small teams or individuals. Additionally, sometimes the software mistakenly flags non-commercial users as commercial, which disrupts the experience. The connection speed can also fluctuate depending on the network, and the interface, while functional, feels a bit dated compared to newer remote tools. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps me access and manage remote devices seamlessly, which is especially useful when working with colleagues or clients in different locations. It eliminates the need for physical presence, saving both time and travel costs. I can troubleshoot issues, share files securely, and even walk someone through tasks in real time, all without being on-site. This has improved productivity, reduced downtime, and made collaboration much more convenient. ### 15. TeamViewer Saves time with Hassle-Free Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh S. | IT Security Specialist - IAM, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about TeamViewer?** I like how quick and easy it is to connect to another devices, even across long distance. The connection is stable, the interface is user-friendly, and i don't need much setup to start helping someone remotely. It saves a lot of time when troubleshooting issues or giving support. **What do you dislike about TeamViewer?** The pricing can be bit high for occasional use, and sometimes time connection takes a few tries to stabilize. Also, it occasionally flags non-commercial use incorrectly, which can be frustrating. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer makes it easy to success and control devices remotely, which is a big help when providing support or managing systems form different locations. It saves me form having to travel or walk someones through and issues over the phone-I can just jump in and fix it directly. **Official Response from Valeria Di Prisco:** > Hello Ramesh, Thank you for taking the time to review us and sharing your experience. Regarding the commercial use flag, TeamViewer detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer ### 16. TeamViewer: Powerful remote access at your service **Rating:** 4.5/5.0 stars **Reviewed by:** Nishant T. | Senior Analyst, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about TeamViewer?** It offers simple and user friendly interface to navigate Available across OS platforms like windows, iOS, Linux,MacOS , Android etc. High speed remote access with minimal latency It offers rich set of features like desktop sharing, file sharing, sessions recording etc. High security and data privecy **What do you dislike about TeamViewer?** The connectivity depend of the network connection of the users It can use high computing CPU/RAM for large file transfers It doesn't support, view or control remote camara access through build in webcam of laptops **What problems is TeamViewer solving and how is that benefiting you?** It reduces need for on-site visits for IT support and minimizes downtime due to effective routine remote system management. This leads to reduced operational costs for the company. Secondly. the platform is secured enough to be adopted by all organizations **Official Response from Valeria Di Prisco:** > Hello Nishant, Thank you for sharing your experience with us and for the positive support. Happy to hear that TeamViewer helps you with your IT support activities, especially saving you time on transfers. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 17. Makes support of remote clients a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** February 12, 2026 **What do you like best about TeamViewer?** My customers like the fact that I can solve their problems for them and get them up and running using my software **What do you dislike about TeamViewer?** The occasional failure to connect. It sometimes flashes quickly to "Authenticating" and then goes back to "Connecting" and never does. **What problems is TeamViewer solving and how is that benefiting you?** It makes it feasible to solve difficult problems my customers sometimes cause.... **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating. We’re really glad to hear that TeamViewer helps you support your customers quickly and effectively, especially when you need to get them back up and running with your software. Regarding the occasional connection issue you mentioned, it could be due to network instability on either end or outdated remote modules/applications. So, ensure that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in your next connections. All the best, Valeria/TeamViewer ### 18. Benefits of TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh J. | Sr. US IT Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about TeamViewer?** It is Secure and cross platform remote to access any device like computers, laptops. it helps to support IT operation. it is useful for customer support. it is ease of use and implementation. so many people / companies utilize the Teamviewer. **What do you dislike about TeamViewer?** TeamViewer includes high cost and prices. it has performance issues due to connectivity problems. Frequent updates are often disruptive. Free users may also face limitations. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer can solve all users and employee problems. if any employee has issue in his systems (computes, laptops). he can give the access of his systems to TeamViewer admin. TeamViewer admin can solve his systems problems remotely. users do not need to go outside to solve the problems. **Official Response from Valeria Di Prisco:** > Hi Rakesh, Thank you for sharing your experience! It's great to hear how TeamViewer supports your IT operations and customer service with its secure and cross-platform access. Regarding the slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Best regards, Valeria/TeamViewer ### 19. I really appreciate being able to call support and get my issue taken care of. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** December 11, 2025 **What do you like best about TeamViewer?** What I like best about TeamViewer is how easy it is to connect remotely and resolve issues quickly. The interface is intuitive, and the connection quality is consistently reliable. **What do you dislike about TeamViewer?** There’s not much I dislike, but the occasional pop-ups and connection delays can be inconvenient. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer allows remote management, diagnostics, and file transfers, making it easier to support distributed teams and maintain systems without physical access. This increases productivity and reduces travel costs. **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thanks for sharing your experience! It’s great to hear how TeamViewer’s intuitive interface and reliable connection make remote troubleshooting so quick and easy. It´s nice to see how you've used features like secure remote access, file transfers, and network diagnostics to boost productivity and reduce travel costs. We appreciate your feedback on pop-ups, and to avoid them, please check the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/remote-control/out-of-session-features/in-product-marketing-messages/ Regarding delayed connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. We hope these tips will improve your experience. Best, Valeria/TeamViewer ### 20. User-Friendly with Robust Remote Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about TeamViewer?** its very user friendly and have so many features which help the users to connect with the remote device. **What do you dislike about TeamViewer?** frequently session gets disconnected, so it gives bad impression. **What problems is TeamViewer solving and how is that benefiting you?** it helps me to connect remotely with my clients. so it saves my time and efforts to visit the client place. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for sharing your review of TeamViewer. We’re glad to hear that TeamViewer’s ease of use and features help you support your clients more efficiently. We’re sorry about the session disconnections you’ve experienced. Our team would be happy to help look into this so you can enjoy a more stable connection. If you’d like support, our Community at https://community.teamviewer.com/ is always available to assist. We appreciate your feedback and hope to keep improving your experience. Best, Ying/TeamViewer ### 21. Reliable and Robust Remote acess solution for my Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Prateek B. | Devops Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about TeamViewer?** Teamviewer allows us to quickly and securely connect to another device and take control. We can provide quick remote support to our clients and users. It is very easy to set up and is available for all devices and I can quickly enter my partner's ID and get access to their devices. One of my favorite features is to handle multiple support session requests at once and it is easy to switch. **What do you dislike about TeamViewer?** The only issue I encounter is the connectivity issue as everything depends on our network strength and end-user network strength. if there is a connectivity issue on any end, it makes the session very slow and it starts lagging. **What problems is TeamViewer solving and how is that benefiting you?** We are able to provide remote assistance to our clients and customers quickly and efficiently with TeamViewer. We don't need to be physically present to experience the issue that client is facing. We can simply get access to their devices and experience the issue on our end and quickly resolve the issues. I find it highly secure and reliable and it gives a trust that the connections are secure. ### 22. Best Team Viewer **Rating:** 5.0/5.0 stars **Reviewed by:** Amit R. | Recruitment Exceutive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** What I like best about TeamViewer is how simple and reliable it is for remote access. Even if I’m not very technical, I can easily connect to another computer and help someone out, whether they are sitting in the next room or in another country. **What do you dislike about TeamViewer?** Sometimes the connection can be slow depending on the internet, and the paid version is a bit expensive for small users. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps me solve the problem of distance. I can access computers remotely and support colleagues without being physically present. This saves time, reduces travel, and makes work much more flexible. **Official Response from Valeria Di Prisco:** > Hello Amit, Thank you for your rating Happy to hear that you found TeamViewer simple and reliable, even for a non-technical person. Therefore, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 23. Powerful and reliable remote access solution **Rating:** 5.0/5.0 stars **Reviewed by:** Adarsh B. | Network Security Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about TeamViewer?** TeamViewer is the most famous known remote control solution and is being used in our organization. It is easy to set up and I can connect and control the remote system instantly. It has well-integrated security which keeps the connection more secure and reliable. It is available for almost all devices such as mobile, Linux, and Windows. **What do you dislike about TeamViewer?** The connectivity issue and lagging of the screen are the biggest issues I've faced with TeamViewer. Also while working connection loss is another issue. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer acts as an remote support and co-browsing solution for our organization. We require it to provide support to internal teams and clients. We can easily access and control the devices of our team and provide better support by understanding the issue they are facing at their devices. Overall, it gives us complete control of their devices and fix issues quickly, efficiently and securely. **Official Response from Valeria Di Prisco:** > Hello Adarsh, Thank you for your review and for sharing your experience with TeamViewer! We are thrilled that TeamViewer has become a powerful tool that helps you with your daily tasks! Regarding the connection issues, we will make sure they reach the right team. We wish you a pleasant day! Best, Valeria/TeamViewer ### 24. Robust product, easy to use and has all the necessary functions **Rating:** 4.0/5.0 stars **Reviewed by:** Saad S. | IT Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about TeamViewer?** I like that it's been widely adopted for its practicality, facilitating secure and efficient remote access. We can easily connect to office computers, which is particularly useful in terms of work. The app makes it easy to access another PC's screen remotely. **What do you dislike about TeamViewer?** The app works exceptionally well when the connection is stable, otherwise, the experience will be somewhat negative. It can sometimes be unstable during a session. **What problems is TeamViewer solving and how is that benefiting you?** The platform helps us reduce response time, it's a secure method for maintaining consistency among users. Work is easily accessible, and we can connect and access another PC or server. **Official Response from Valeria Di Prisco:** > Hello Saad, Thank you so much for your rating and for sharing your experience. However, in cases of slow connections, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 25. Quick and reliable remote access anytime **Rating:** 4.5/5.0 stars **Reviewed by:** Keval G. | Help desk technician, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about TeamViewer?** For me, the best thing is the quick and reliable remote access experience. TeamViewer is a day to day tool to get our spread out team on via device and it always works reliable. All I need is a few moments to connect to another person’s desktop, wherever they may be. It also integrates well with our ticketing system, hence making the process of recording of support incidents easier and faster. The intuitive design allows non-technical coworker to control rudimentary remote sessions by themselves. **What do you dislike about TeamViewer?** For small teams, it could be very expensive, and it gets pesky when you’re marked for ‘commercial use’ on personal profiles. And when the network is unstable, a series of troubleshooting can get slowed down by a series of lags. While latency is not their greatest worry, it can mess with your productivity especially during emergencies. **What problems is TeamViewer solving and how is that benefiting you?** Now, we can attend to IT needs at a distance, fixing the problem of need to be on site. Having numerous locations, we’ve moved all our IT services to off-site operations, drastically curtailed our need for travel and freed up time. This capacity of ours to address problems very quickly and reducing the disruptions on the relatively employees has improved a lot. Our non-technical workers benefit much as we can show them fixes as we work them out in real time. It has made our IT processes, much streamlined and less troublesome. **Official Response from Valeria Di Prisco:** > Hello Keval, Thank you for your review and for sharing your experience with us. Regarding your comment on commercial use, sometimes, TeamViewer detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset. Note: Do not forget to add all the IDs to the form (local and remote side IDs). Likewise, we would like to invite you to join the TeamViewer Community at https://community.teamviewer.com for troubleshooting questions. Hoping to see you there! Best, Valeria/TeamViewer ### 26. Best Remote Access Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2016 **What do you like best about TeamViewer?** Ease of use. Fast access. Customer service **What do you dislike about TeamViewer?** Sometimes does not connect. Need help and after hours **Recommendations to others considering TeamViewer:** Keep simplifying install **What problems is TeamViewer solving and how is that benefiting you?** Multiple of client issues **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing your thoughts. It’s great to hear that TeamViewer stands out for you as a remote‑access tool. The combination of quick setup, fast connections, and responsive customer service really does make day‑to‑day support smoother. Your point about occasional connection issues and after‑hours help is valuable. Even with a strong platform, those moments matter, and feedback like yours helps highlight where the experience can keep improving. What really comes through is how effectively TeamViewer helps you tackle a wide range of client issues. Being able to jump into a session quickly and resolve problems without being on‑site is exactly the kind of flexibility that makes the tool so effective. Best, Ying/TeamViewer ### 27. Smooth Remote Access, but Connection Issues and Tricky Admin Console **Rating:** 4.0/5.0 stars **Reviewed by:** Paul S. | IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about TeamViewer?** Being able to smoothly, most of the time, to remote workers PCs/laptops **What do you dislike about TeamViewer?** Sometimes it doesn't connect. Admin via the Management Console is not the easiest. **What problems is TeamViewer solving and how is that benefiting you?** General Desktop or server issues with end users. **Official Response from Valeria Di Prisco:** > Hello Paul, Thank you so much for your rating. We´re happy to hear that you find TeamViewer a smooth remote access solution, even if you mentioned you had some issues connecting to Admin via the Management Console. Regarding this last point, we suggest contacting our TeamViewer Community at https://community.teamviewer.com, where you can share more information with us so that we can assist you properly. Thank you in advance. Best, Valeria/TeamViewer ### 28. Quick and easy solutions to problems **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus N. | Applications Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2025 **What do you like best about TeamViewer?** I like the web interface, it offers access to multiple systems from a single console. It allows you to constantly monitor the remote device, I love the terminal access. It's very easy to work with this simple tool. What I like most about it is the ease of remote control. **What do you dislike about TeamViewer?** Speed depends on bandwidth, sometimes it slowed down a bit. There's a delay in establishing a session, it needs some option to notify you if the computer is offline. **What problems is TeamViewer solving and how is that benefiting you?** The best thing about this tool is the time savings. This utility is primarily used to establish a remote connection. It reduces remote troubleshooting time and makes it very easy to work remotely with different systems. Computer management has been simplified. **Official Response from Valeria Di Prisco:** > Hello Markus, Thank you for your rating and for sharing your feedback with us In cases of slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi could solve the issue. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 29. Access anytime, anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Bedirhan G. | Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2025 **What do you like best about TeamViewer?** I like that it allows me to easily connect to my device, the response time is excellent. I can log in from anywhere I have a connection, it offers exceptional desktop sharing features. This makes connecting to the user's machine much easier. **What do you dislike about TeamViewer?** I've been having some connection issues due to low bandwidth, and I'd like to be able to disable some of my computer's monitors. It can time out if you remain inactive for too long. **What problems is TeamViewer solving and how is that benefiting you?** I can connect to my computer as if I were in the office without any problems, and I have the peace of mind that my data is secure. It allows remote access to computers, and the application is also very easy to use. **Official Response from Valeria Di Prisco:** > Hi Bedirhan, Thank you for your rating and for sharing your experience. We are happy to read that you feel calm during the connections due to the level of security offered by our solution. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 30. Simplify your daily work with numerous utilities **Rating:** 5.0/5.0 stars **Reviewed by:** Aubert R. | Staff Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about TeamViewer?** I like the ability to resume a connection with a single click, we can easily switch between different servers. You can transfer files by simply dragging and dropping them. I love the side panel that displays all your files. Its macro feature is great for performing tasks. **What do you dislike about TeamViewer?** It should be compatible with more platforms, but I sometimes experience lag when connection to specific servers. There isn't much documentation available, and some setting are difficult to find. **What problems is TeamViewer solving and how is that benefiting you?** It allows us to connect to a set of servers, it's a unique tool that allows you to connect to multiple remote networks. File browsing is useful for quick browsing, and multiple sessions with different protocols are possible. **Official Response from Valeria Di Prisco:** > Hello Aubert, Thank you for your rating. Happy to hear that TeamViewer helps you with your daily tasks. Likewise, since you mention the lack of available documentation, we take the opportunity to invite you to click on the following link, where you will find our Knowledge Base so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 31. Team Viewer Review **Rating:** 4.0/5.0 stars **Reviewed by:** Gautam K. | Sr Finance Executive, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about TeamViewer?** its portal App , use to use Simple , very user freindly **What do you dislike about TeamViewer?** some time some time its lacking and take little time to connect . **What problems is TeamViewer solving and how is that benefiting you?** Team viewer perform good get access to office PC easily & save our time **Official Response from Valeria Di Prisco:** > Hello Guatam, Thank you for your positive review. In cases of slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 32. Ideal solution to obtain expert assistance without any inconvenience **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj B. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2025 **What do you like best about TeamViewer?** The platform's intuitive design makes it easy to navigate its features and allows users to connect to client computers. It's one of the best remote support apps, and I found the file transfer feature very useful. **What do you dislike about TeamViewer?** Sometimes there's a bit of a lag in the connection, which can be a bit annoying if you have very important work. There are some things that need updating, and the file sharing feature is a bit slow. **What problems is TeamViewer solving and how is that benefiting you?** Its intuitive interface makes it easy for customers to use and has exceeded our expectations in every way. This is the ideal solution for your IT problems, offering features that allow you to switch between multiple desktops. **Official Response from Valeria Di Prisco:** > Hello Manoj, Thank you for your rating and for sharing your experience. We are thrilled that you find our new interface intuitive and easy to use Regarding the slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website to avoid this situation. If this is the case, a resetting of the devices and, if it´s possible, resetting also the WiFi, could solve the issue. Finally, we would like to invite you to click on the following link, where you will find a user´s guide so you will enjoy the complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 33. A key tool for quick help with technical issues **Rating:** 4.5/5.0 stars **Reviewed by:** Davide A. | Remote work coordinator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about TeamViewer?** The best thing about TeamViewer is being able to connect to remote devices and help my clients or working with my team in general. Fast troubleshooting and sharing files is one of the biggest time efficiency benefits in this tipe of processes. I also appreciate the fact that is able to remove geographic barriers allowing me to assist anyone, regardless of where they are, regardless of scheduling an in-person session. It has turned into a core tool for the smooth and quick collaboration on ‘our’ daily tasks. **What do you dislike about TeamViewer?** Teams often complain about Team Viewer not being very stable in connection, especialy when it is in the high traffic time. Which can be frustrating as it can lead to remote sessions being interrupted or slow just trying to resolve urgent issues. Furthermore, I feel the interface is often crowded, and it has a few more steps involved to actually reach my featured functions when I am debugging. That sometimes makes the process slower than it should be and has resulted in inefficiency when working under deadline. **What problems is TeamViewer solving and how is that benefiting you?** My main problem with physical distance is solved by TeamViewer. It allows me to remotely access and control other systems so that I can respond and give immediate support in case of technical issues. We no longer need to wait for a problem to solve in person, thanks to it being a game changer for boosting productivity. This solution lets us work as a team in the same office as being in different locations which enhances overall efficiency and responsiveness when something goes wrong. **Official Response from Valeria Di Prisco:** > Hello Davide, Thank you for the review and for sharing your experience with us. It's good to know that our remote connection solution helps you with your daily tasks, boosting productivity and saving you travel time. We want to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best, Valeria/TeamViewer ### 34. Quick installation and configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Zohaib B. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about TeamViewer?** I like the ability to launch a command to run remotely, it allows users to easily control multiple computers. It offers multiple ways to access the remote computer and works much better than its peers. This is the best tool at an affordable price. **What do you dislike about TeamViewer?** Some users have reported occasional connectivity issues, and some settings can be overwhelming at first. The software's configuration panels aren't attractive. **What problems is TeamViewer solving and how is that benefiting you?** The platform features built-in tools that allow you to perform tasks easily, and is the most accessible program for remote support. It's compatible with all versions of Windows and has many interesting features. **Official Response from Valeria Di Prisco:** > Hello Zohaib, Thank you for taking the time to review us and share your experience. Happy to hear that TeamViewer helps you to perform your tasks easily and that you find us the most accessible program for remote support. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 35. Useful remote control and management program to control multiple devices **Rating:** 5.0/5.0 stars **Reviewed by:** Fabiano S. | Senior Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about TeamViewer?** I like being able to import all my remote connections, it allows for a high degree of customization. It has everything you need to connect to any machine, I like the versatility of this tool. I've found it to be the easiest way to manage all my remote connections. **What do you dislike about TeamViewer?** The manuals could be written different, sometimes errors appear when opening many connections. It can also be quite cumbersome at times. **What problems is TeamViewer solving and how is that benefiting you?** It has become an essential piece of management software, allowing me to keep all my connections organized. It helps me keep an overview of all my clients, it's intuitive and very easy to use. **Official Response from Valeria Di Prisco:** > Hello Fabiano, Thank you for your review and for sharing your experience with us. We take the opportunity to invite you to click on the following link, where you will find a guide so that you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 36. Ideal platform as a remote desktop access tool **Rating:** 5.0/5.0 stars **Reviewed by:** Suleyman T. | Accounting Support, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about TeamViewer?** I love its organization, it's extremely easy to connect to a remote PC. It has very important features, it's been our primary remote support tool. It's focused on working as needed, and the process of connecting to a client's accounts is very easy. **What do you dislike about TeamViewer?** There were issues with file transfers or delays, and sometimes it's difficult to sync with my calendar. Some tasks can take a long time if you have connection issues on some machines. **What problems is TeamViewer solving and how is that benefiting you?** The program allow you fast and secure connections, and works reliably every time I need to connect to my computer. We're able to upgrade our support service, it's allowed me to resolve customer issues quickly. **Official Response from Valeria Di Prisco:** > Hello Suleyman, Thank you for your review and for sharing your experience with us. That's awesome! It sounds like TeamViewer is really helpful for your organization. Connecting to remote PCs easily must make your work a lot smoother. Regarding your feedback, we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 37. Remote support service that allows you to use administrator settings **Rating:** 5.0/5.0 stars **Reviewed by:** Evrard D. | Technical Service Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about TeamViewer?** The software applications are very easy to use, giving me almost complete control of the remote team. It offers excellent auto-connect capabilities, making it easy to provide remote support to users. I love the cross-platform connectivity. **What do you dislike about TeamViewer?** It's a little different for each browser, sometimes, the copy and paste function does't work. I'd like to see tablet support. There are also times when the connection can be slow. **What problems is TeamViewer solving and how is that benefiting you?** We use this tool to help customers who are having difficulties. All of these features provide a pleasant experience. It allows me to log in as an administrator to make administrative changes. We've set up many devices. **Official Response from Valeria Di Prisco:** > Hi Evrard, We are happy that you are using TeamViewer to work remotely with your customers and be able to help them with their tech issues. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer ### 38. Extraordinary compatibility with different implementation systems **Rating:** 5.0/5.0 stars **Reviewed by:** Mesut R. | Help Desk Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about TeamViewer?** I like that the design allows me to easily navigate the icons, and everyone can easily access their systems for support. It has all the features needed to provide excellent service, and I like the remote connection with customers. **What do you dislike about TeamViewer?** The connection is sometimes poor, not always connecting after new updates. It sometimes provides a slow response on my computer, and end users have trouble connecting. **What problems is TeamViewer solving and how is that benefiting you?** This product has been instrumental in resolving customer issues. Remote control is crucial for my user support. This ease of use makes it the first choice for troubleshooting, allowing us to connect to different servers without any issues. **Official Response from Valeria Di Prisco:** > Hello Mesut, Thank you for your review and for sharing your experience with us. Regarding the slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if it´s possible, also resetting the WiFi could solve the issue. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 39. TeamViewer a popular tool for virtual meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Amine Z. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about TeamViewer?** I like it because I can easily control the devices and their built-in functions are great, like sharing files, participating, and troubleshooting. It is very easy and reliable. I really liked their remote control solutions because I have been using it for years. **What do you dislike about TeamViewer?** Over the years Ive used it, the only negative thing has been the difference in bandwidth compared to the others, which is a noticeable lag. **What problems is TeamViewer solving and how is that benefiting you?** My experience has been positive because this solution is effective for remote desktop and support. Ive also shared screens, and its advanced features, such as unattended access, file sharing, and real-time chat, are incredible. **Official Response from Valeria Di Prisco:** > Hello Amine, Thank you for your rating, your feedback is valuable for us. It's great to hear you've had a positive experience with our remote control solution. Likewise, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 40. The product performance is very good and provides a good amount of detail **Rating:** 5.0/5.0 stars **Reviewed by:** Daniele P. | Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about TeamViewer?** I love being able to remotely access the workstation, it allows me to easily connect with clients. All the features work seamlessly, allowing me to create remote sessions on the fly. Device management is simple. **What do you dislike about TeamViewer?** It would be helpful to have information about where the connection is failing, reinstalling the software will necessary to resolve it. Sometimes, when a system is restarted, it can take a while to reconnect. **What problems is TeamViewer solving and how is that benefiting you?** It allows us to connect remotely to many devices, it's been my preferred option for accessing my organization's clients. It eliminates the need for technical assistance, remote control is very efficient. **Official Response from Valeria Di Prisco:** > Hi Daniele, Thank you for your rating and for sharing your experience with us. We are delighted that you chose TeamViewer as your favorite remote access solution! We take the opportunity to invite you to click on the following link, where you will find Useful information about our solution: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Lastly, please know that your feedback is immensely valuable, and we will ensure it reaches the appropriate team. Wish you a great day and all the best. Valeria/TeamViewer ### 41. The tool has wonderful features that allow you to do a good job **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas M. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about TeamViewer?** I really like the features available in the toolbar, it's very easy to connect remotely. It has all the features I need to manage my employees, I love the ability to work remotely at any time. **What do you dislike about TeamViewer?** The streaming app doesn't connect properly, sometimes it has some errors when used in no-screen mode. Initial setup for new users ca be a bit tricky. **What problems is TeamViewer solving and how is that benefiting you?** It has allowed us to remotely access our clients accounts, it has everything I need to support. It allows you to see which clients are available, it has great security features built. I can access mu computers at the office from home. **Official Response from Valeria Di Prisco:** > Hi Thomas, We are happy that you chose us as your favorite remote access solution! Also, we appreciate your input regarding the streaming and the setup, which is a bit tricky. Please be assured that we will pass this feedback on to the appropriate team. Wish you a great day! Best, Valeria/TeamViewer ### 42. Comprehensive tool that allows remote access, support and assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Burnell P. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2025 **What do you like best about TeamViewer?** I like the tools that streamline interactions like pre-defined responses, offering multiple ways to connect. The number of features are two of its best solutions, I like the functionality of viewing remote team screens. **What do you dislike about TeamViewer?** Sometimes it can take a while to find certain functions, there is a lack of description of what they do, and connections are often not made correctly. **What problems is TeamViewer solving and how is that benefiting you?** They software has proven to be incredibly reliable, allowing me to access clients' machines quickly. It is available on all the platform we work with, and is a tool that helps a lot in the day-to-day running of the company. **Official Response from Ying Qin:** > Hi Burnell, We are thrilled to receive fantastic feedback about the TeamViewer journey from you! In TeamViewer, we have prepared the Knowledge-Based articles about TeamViewers, and they are available here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/. Hope it also helps you for a better understanding of TeamViewer. At the same time, we also appreciate your trust and support in choosing TeamViewer as your first and most reliable remote solution. Wish you a continued seamless and safe remote journey with TeamViewer! Best, Ying/TeamViewer ### 43. Remote monitoring and administration tool that offers a variety of features **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos G. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about TeamViewer?** I love being able to maintain the operating system, it makes client integration and management easier. It offers an intuitive dashboard that provides visibility, and I like the accuracy of its backup system. It's an extremely powerful tool. **What do you dislike about TeamViewer?** Sometimes there are connection issues, and I wish registration was a little easier. Documentation is sometimes difficult to locate. **What problems is TeamViewer solving and how is that benefiting you?** It allows us to implement relevant updates and provides a single platform for monitoring. the monitoring systems make it easier for our team, their excellent systems help us stay on top of everything. **Official Response from Valeria Di Prisco:** > Hello Carlos, Thank you for sharing the unique experience with TeamViewer! We are so thrilled that TeamViewer has become a powerful tool to help you! We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 44. TeamViewer is a tool to easily connect remotely and collaborate as a team **Rating:** 5.0/5.0 stars **Reviewed by:** Niyaz Z. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about TeamViewer?** I like it because it works across different operating systems and allows me to share files remotely and supports participanting in one-on-one remote sessions with multiple participants. On the other hand, I like that its good for teams creating documentations and when we need visual collaboration. **What do you dislike about TeamViewer?** Sometimes was have latency issues but I think its due to the Internet connection. **What problems is TeamViewer solving and how is that benefiting you?** It is very useful for our daily needs, especially for sharing, managing asset, providing remote support, and it helps us communicate with just a few clicks and on many different. TeamViewer is the future of remote work. **Official Response from Ying Qin:** > Hello Niyaz, Thank you for taking the valuable time on reviewing your TeamViewer experience! We are happy that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. We hope you enjoy the outstanding remote journey with TeamViewer as always! Best, Ying/TeamViewer ### 45. TeamViewer is an excellent tool for remote communication without experience **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo M. | IT Operations Manage, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about TeamViewer?** I like its features for performing various remote activities and its low price. I also like that anyone can use it, even my mother. It offers a good, intuitive, and easy-to-understand interface. **What do you dislike about TeamViewer?** It should improve a bit with mobile phones since connectivity is an issue. **What problems is TeamViewer solving and how is that benefiting you?** Our wholesale store is used exclusively for support, screen sharing, assistance, and team meetings, and those are the benefits that TeamViewer provides us with. **Official Response from Valeria Di Prisco:** > Hi Pablo, Thank you for your rating. Thank you very much for sharing with us how you use our remote control solution in your daily work. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wishing you a nice day! Valeria/TeamViewer ### 46. Facilitates remote collaboration with its intuitive interface **Rating:** 5.0/5.0 stars **Reviewed by:** Satordi Q. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about TeamViewer?** The platform offers a wide range of features, everything works smoothly when you need to share screens. It offers fast and secure access to users' devices, I like the ease of setup. It simplifies the experience for new users. **What do you dislike about TeamViewer?** It would be ideal if the system could provide options to adjust the frequency of messages, a more stable connection would ensure a more consistent support experience. **What problems is TeamViewer solving and how is that benefiting you?** It has improved our productivity by allowing us to work together, I appreciate the easily ability to access my organization's computers. Troubleshooting is greatly simplified. **Official Response from Ying Qin:** > Hello Satordi, We appreciate the amazing feedback on your TeamViewer experience! TeamViewer always strive to deliver a better, smoother seamless remote access experience for our customers and users! Best, Ying/TeamViewer ### 47. Teamviewer is unbeatable for remote connections **Rating:** 5.0/5.0 stars **Reviewed by:** Graham A. | Telco Engineer, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about TeamViewer?** I have been using Teamviewer personally since Ver3, so I have seen a lot of changes. As I do a massive amount of remote work (some sites are over12hrs away and very remote in the Australian Outback!), having remote access that does not fail is essential. I use Teamviewer daily as most of my machines have a need to be interfaced daily for adds, moves, & changes The ability to have a personalised remote Quick Support module (complete with our company colours and logo!) to send a link for a customer to download and have them notify us when they need support makes any company look more professional. We integrate Teamviewer access as part of the procedure hen programming up new remote devices. Implementation Also, when dealing with Teamviewer Tech support, I have never had any issues with contacting them and having issues addresses. I highly recommend them to anyone **What do you dislike about TeamViewer?** The downside to Teamviewer is that you now need to have an account (free or paid) to connect to another device. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to devices onsite where we don't have VPN access. This saves a site visit if we have to troubleshoot or impement changes on a handset that we only have to make a quick change on **Official Response from Valeria Di Prisco:** > Hello Graham, Thank you for sharing your experience with TeamViewer! It's great to hear how essential it has been for your remote work, especially in remote locations. The personalized remote Quick Support module makes your company look more professional; that was one of our goals! Regarding the account, this is for the security of the users in our network; we now require everyone actively using TeamViewer to have a validated TeamViewer account. Please find more info here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/account/teamviewer-account/ We wish you a great day! Best, Valeria/TeamViewer ### 48. Team viewer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Saravana P. | Technical Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about TeamViewer?** Unattended access to remote devices.and controlling them. **What do you dislike about TeamViewer?** Sometime it says device is sleeping even if they are connected to good network data and active. **What problems is TeamViewer solving and how is that benefiting you?** Helping to troubleshoot application issues and network analysing through remote connections. **Official Response from Valeria Di Prisco:** > Hello Saravana, Happy to hear that TeamViewer helps you troubleshoot application issues and network analysis through remote connections. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 49. When training new technicians, this tool is perfect for getting started in remote assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis K. | Multimedia Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about TeamViewer?** With TeamViewer we have gained a lot of time in productivity, using the program is super easy, file transmission is also. TeamViewer is simple and easy to use by technicians. It is an easy and useful application for connecting with people out of my reach due to distance. **What do you dislike about TeamViewer?** This is a tool that requires a stable connection, otherwise the remote will be slow. Also, file transfers are slow at times. Finally, sometimes there my be duplication of computers. **What problems is TeamViewer solving and how is that benefiting you?** On a technical level, it is a very simple tool to use and without much complication. And it is extremely useful. The ease of connecting to the computers, the ease of transferring files. I aslo like the ease of configuration. Deploying the computers is also simple. **Official Response from Valeria Di Prisco:** > Hello Alexis, Thank you for your rating! We are delighted to learn that our software has improved your productivity and that you find it easy to use. Regarding the slow connection, sometimes internet doesn´t help that much, however we suggest ensuring that both sides have the latest version of TeamViewer available in our website. and resetting the devices and, if possible, resetting also the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link where you will find a user´s guide of the new interface: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 50. Create remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Mahdy K. | Technical professional consultant & Internal Project Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about TeamViewer?** Ease of access , easy to use , stable connection **What do you dislike about TeamViewer?** Less security . Long time to establish some of the connection **What problems is TeamViewer solving and how is that benefiting you?** Remote access **Official Response from Valeria Di Prisco:** > Hello Mahdy, Thank you for your review. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Regarding the security concerns, please visit our TeamViewer Community https://community.teamviewer.com, where you can share some details with us, so that we can clarify your doubts Best regards, Valeria/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 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Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - 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