# TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,976 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users appreciate the **ease of use** of TeamViewer, enjoying seamless access and an intuitive user interface. (518 reviews) - Users love the **easy remote access** with TeamViewer, which simplifies logins and enhances client support efficiency. (424 reviews) - Users love the **easy remote access** of TeamViewer, simplifying connections with clients and friends effortlessly. (341 reviews) - Users love the **Easy Access** feature of TeamViewer, simplifying remote connections and device control for efficient collaboration. (277 reviews) - Users appreciate the **seamless remote access** of TeamViewer, enhancing productivity with its user-friendly interface and cross-platform compatibility. (275 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (266 reviews) - Reliability (261 reviews) - File Transfer (164 reviews) - Access Ease (161 reviews) - Easy Setup (154 reviews) **What users dislike:** - Users often face **connection issues** with TeamViewer, impacting performance and limiting usability, especially on poor connections. (180 reviews) - Users experience **connectivity issues** with TeamViewer, impacting performance during bad or slow connections. (146 reviews) - Users indicate that TeamViewer can be **very expensive** , particularly for commercial use compared to alternatives. (139 reviews) - Users experience **slow performance** with TeamViewer, especially during weak internet connections, impacting usability significantly. (135 reviews) - Users often face **remote access issues** with TeamViewer, including connection failures and confusing control panels. (119 reviews) - Missing Features (90 reviews) - Poor Connectivity (86 reviews) - Limited Features (82 reviews) - Slow Loading (82 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. Most easy, reliable and safe remote software to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** March 17, 2026 **What do you like best about TeamViewer?** features, application and integration. Well recognized by most OS and platforms. **What do you dislike about TeamViewer?** the new versions don't work with the old versions and when its time outs the connection. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is doing great so far, I am happy with whatever is provided. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for the positive review and for taking the time to share your experience with TeamViewer! We’re glad to hear that our cross‑platform compatibility, features, and integrations have been useful to you. Based on your inquiry, it appears you are attempting to connect devices running different TeamViewer versions. Please note that free licenses are automatically upgraded to the latest version, and both endpoints must therefore use the same release. For more information: https://community.teamviewer.com/English/discussion/136920/get-started-with-teamviewer-remote#latest Subscribers, however, retain the ability to connect to older versions. If you hold a subscription, we recommend contacting our Support Team, who will be happy to assist you. Contact information: https://www.teamviewer.com/en/global/support/customer-support/ Wishing you a great day! Valeria/TeamViewer ### 2. The functionality is good. Telephone support for remote access licenses would be even better. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources **Reviewed Date:** April 21, 2026 **What do you like best about TeamViewer?** The functionality is good and largely trouble-free. **What do you dislike about TeamViewer?** For remote access licenses, telephone support would be desirable. **What problems is TeamViewer solving and how is that benefiting you?** The annual license renewal is not working smoothly (see support tickets.) **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for your review. It’s great to know TeamViewer is working reliably for you in day‑to‑day use. We understand your desire for telephone support for remote access licenses and appreciate you highlighting this. Regarding the renewal challenges you mentioned, our support team at https://www.teamviewer.com/en/global/support/customer-support/ can help look into the existing tickets to ensure this is resolved as smoothly as possible. Best, Ying/TeamViewer ### 3. Evaluation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts **Reviewed Date:** May 08, 2026 **What do you like best about TeamViewer?** Remote access from external sources to various other computers **What do you dislike about TeamViewer?** Constant changes to the user interface during upgrades. **What problems is TeamViewer solving and how is that benefiting you?** None **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing your thoughts! Great to hear TeamViewer is working well for your remote access needs. We understand the UI changes can feel frequent. Thanks for the honest feedback, it really helps us improve. Best, Ying/TeamViewer ### 4. TeamViewer service experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain **Reviewed Date:** February 24, 2026 **What do you like best about TeamViewer?** That I can connect from anywhere in the world without any issues **What do you dislike about TeamViewer?** I don't find at this moment any disadvantage to the use I've been giving it, which is connecting with my other computers. **What problems is TeamViewer solving and how is that benefiting you?** The problem it solves for me is that I can connect with my other computers to work from any location. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience! It’s great to hear how easily TeamViewer lets you connect to your computers from anywhere in the world. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 5. Robust product, easy to use and has all the necessary functions **Rating:** 4.0/5.0 stars **Reviewed by:** Saad S. | IT Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about TeamViewer?** I like that it's been widely adopted for its practicality, facilitating secure and efficient remote access. We can easily connect to office computers, which is particularly useful in terms of work. The app makes it easy to access another PC's screen remotely. **What do you dislike about TeamViewer?** The app works exceptionally well when the connection is stable, otherwise, the experience will be somewhat negative. It can sometimes be unstable during a session. **What problems is TeamViewer solving and how is that benefiting you?** The platform helps us reduce response time, it's a secure method for maintaining consistency among users. Work is easily accessible, and we can connect and access another PC or server. **Official Response from Valeria Di Prisco:** > Hello Saad, Thank you so much for your rating and for sharing your experience. However, in cases of slow connections, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 6. Dependable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** April 21, 2026 **What do you like best about TeamViewer?** Dashboard shows all our divices in one space **What do you dislike about TeamViewer?** Reporting could report on more data and current device analysis. **What problems is TeamViewer solving and how is that benefiting you?** Remote management **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for sharing your experience. It’s great to know the centralized dashboard supports your remote management workflows. We appreciate your feedback on reporting depth and device insights, and we’ll pass it along as we continue to improve. Best, Ying/TeamViewer ### 7. Off the charts with remote control and video conferencing. **Rating:** 5.0/5.0 stars **Reviewed by:** Kennedy W. | Logistics Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2021 **What do you like best about TeamViewer?** I like improvement of AI for seamless global communication with real-time translation. **What do you dislike about TeamViewer?** Yes it have so many version atleast one version that can solve all. **Recommendations to others considering TeamViewer:** Good and unbelievably efficient with remote access and control. Reliable with video conferencing. **What problems is TeamViewer solving and how is that benefiting you?** Share fast and transfer them conviniently without any struggle. Reliable with video conferencing for virtual meetings. User support and customer service. Great with screen share for presentations. **Official Response from Ying Qin:** > Hello Kennedy, Thank you for choosing TeamViewer as your choice of user-friendly remote access solution! We are thrilled that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. We would like to invite you to join TeamViewer Community https://community.teamviewer.com for troubleshooting questions and knowledge-sharing articles. Feel free to reach out to us if there is anything we may help you with further. Hope you enjoy using TeamViewer all the time! Best, Ying/TeamViewer ### 8. Effortless and Free Way to Connect with Business Partners **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TeamViewer?** Easy, free way to connect with business partners **What do you dislike about TeamViewer?** Sometimes it doesn't seem to work as well as it should, if there are version differences someone has to update, occasionally I will accidentally close the session instead of closing a window and there is no confirmation if you want to close the program. **What problems is TeamViewer solving and how is that benefiting you?** It's allowing me to work on customers products remotely. Allowing me to provide more timely and better support. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for sharing your experience with TeamViewer. We’re glad to hear that it provides an easy and convenient way for you to connect with your business partners and support your customers remotely. We appreciate you pointing out the challenges you’ve encountered with version differences and accidental session closures. Feedback like this helps us continue improving the overall experience. If you’d like tips or guidance to make updates and session handling smoother, our Support Community at https://community.teamviewer.com/ is always available and ready to help. Thanks again for your insights — we’re happy to know TeamViewer is helping you deliver faster and more effective support. Best, Ying/TeamViewer ### 9. Quick and reliable remote access anytime **Rating:** 4.5/5.0 stars **Reviewed by:** Keval G. | Help desk technician, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about TeamViewer?** For me, the best thing is the quick and reliable remote access experience. TeamViewer is a day to day tool to get our spread out team on via device and it always works reliable. All I need is a few moments to connect to another person’s desktop, wherever they may be. It also integrates well with our ticketing system, hence making the process of recording of support incidents easier and faster. The intuitive design allows non-technical coworker to control rudimentary remote sessions by themselves. **What do you dislike about TeamViewer?** For small teams, it could be very expensive, and it gets pesky when you’re marked for ‘commercial use’ on personal profiles. And when the network is unstable, a series of troubleshooting can get slowed down by a series of lags. While latency is not their greatest worry, it can mess with your productivity especially during emergencies. **What problems is TeamViewer solving and how is that benefiting you?** Now, we can attend to IT needs at a distance, fixing the problem of need to be on site. Having numerous locations, we’ve moved all our IT services to off-site operations, drastically curtailed our need for travel and freed up time. This capacity of ours to address problems very quickly and reducing the disruptions on the relatively employees has improved a lot. Our non-technical workers benefit much as we can show them fixes as we work them out in real time. It has made our IT processes, much streamlined and less troublesome. **Official Response from Valeria Di Prisco:** > Hello Keval, Thank you for your review and for sharing your experience with us. Regarding your comment on commercial use, sometimes, TeamViewer detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset. Note: Do not forget to add all the IDs to the form (local and remote side IDs). Likewise, we would like to invite you to join the TeamViewer Community at https://community.teamviewer.com for troubleshooting questions. Hoping to see you there! Best, Valeria/TeamViewer ### 10. Works nice **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** April 17, 2026 **What do you like best about TeamViewer?** Works always. Works as designed. Easy to use. **What do you dislike about TeamViewer?** Pricing might be an issue for small businesses. **What problems is TeamViewer solving and how is that benefiting you?** Adding a third computer **Official Response from Valeria Di Prisco:** > Hello user, Thank you for your review! We’re glad to hear that TeamViewer works reliably and is easy to use for your needs. We appreciate your feedback regarding pricing for small businesses, this is important to us, and we’re continually working to offer flexible options that better fit different use cases and team sizes. It’s great to see that TeamViewer makes it easy to connect additional computers and expand your setup when needed. Thanks again for sharing your experience! All the best, Valeria/TeamViewer ### 11. One of the best remote access product, but also the most expensive of all **Rating:** 3.5/5.0 stars **Reviewed by:** Simon C. | Responsable, Services TI et Sécurité, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about TeamViewer?** TeamViewer is the most feature-packed remote support solution on the market. It's also the fastest and more responsive solution of all I've tested and used in my 24 years professional life. It's very reliable and very intuitive too. **What do you dislike about TeamViewer?** While TeamViewer is one of the best remote support solution, it's also the most expensive of all. In fact it's so expensive that it's barely not accessible to small businesses with limited budget. The other professional remote support solution may be way less expensive than TeamViewer even if they are not as good. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer give access to screen sharing and remote support to all company's computer who are now used in a hybrid business environnment where employees are working from both home all accross Canada or in our physical offices. ### 12. No problem at all. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** April 04, 2026 **What do you like best about TeamViewer?** Elevated propt are working even at user without administrators rights. **What do you dislike about TeamViewer?** I dont like price at all, since it can be cheaper. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to customer computer/laptop. **Official Response from Ying Qin:** > Thank you for your review on G2. We’re pleased to hear that TeamViewer supports reliable remote access and allows you to assist customer devices efficiently, even without administrator rights. We appreciate your feedback on pricing and thank you for sharing your perspective. Best, Ying/TeamViewer ### 13. Best Remote Access Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2016 **What do you like best about TeamViewer?** Ease of use. Fast access. Customer service **What do you dislike about TeamViewer?** Sometimes does not connect. Need help and after hours **Recommendations to others considering TeamViewer:** Keep simplifying install **What problems is TeamViewer solving and how is that benefiting you?** Multiple of client issues **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing your thoughts. It’s great to hear that TeamViewer stands out for you as a remote‑access tool. The combination of quick setup, fast connections, and responsive customer service really does make day‑to‑day support smoother. Your point about occasional connection issues and after‑hours help is valuable. Even with a strong platform, those moments matter, and feedback like yours helps highlight where the experience can keep improving. What really comes through is how effectively TeamViewer helps you tackle a wide range of client issues. Being able to jump into a session quickly and resolve problems without being on‑site is exactly the kind of flexibility that makes the tool so effective. Best, Ying/TeamViewer ### 14. Smooth Remote Access, but Connection Issues and Tricky Admin Console **Rating:** 4.0/5.0 stars **Reviewed by:** Paul S. | IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about TeamViewer?** Being able to smoothly, most of the time, to remote workers PCs/laptops **What do you dislike about TeamViewer?** Sometimes it doesn't connect. Admin via the Management Console is not the easiest. **What problems is TeamViewer solving and how is that benefiting you?** General Desktop or server issues with end users. **Official Response from Valeria Di Prisco:** > Hello Paul, Thank you so much for your rating. We´re happy to hear that you find TeamViewer a smooth remote access solution, even if you mentioned you had some issues connecting to Admin via the Management Console. Regarding this last point, we suggest contacting our TeamViewer Community at https://community.teamviewer.com, where you can share more information with us so that we can assist you properly. Thank you in advance. Best, Valeria/TeamViewer ### 15. RAS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** November 28, 2025 **What do you like best about TeamViewer?** Ease of deployment and operation **What do you dislike about TeamViewer?** Nothing specific to say. I don't use all the possible services. **What problems is TeamViewer solving and how is that benefiting you?** Remote assistance on user machines. Ease of taking control, switching screens, and intervening in administrator mode for an update or resolution of a user incident. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, We are pleased that you've chosen us as your remote access solution to help your users and their machines. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer ### 16. Intuitive software that allows us to run a different operating system **Rating:** 5.0/5.0 stars **Reviewed by:** Vivian K. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about TeamViewer?** It's easy to use with just a few lines of commands and can be very useful for testing different operating systems. I love its level of security, and I like that it uses a powerful data transfer protocol. It's an incredible tool for easy connectivity. **What do you dislike about TeamViewer?** It's an excellent tool at a very affordable price. Overall, I haven't had a bad experience with the service. So far, I haven't found anything I don't like about this tool. **What problems is TeamViewer solving and how is that benefiting you?** Simply downloading this tool has provided me with significant benefits. It has allowed me to remotely control PC screen with ease. It helps us share our computer screen with our counterparts, allowing us to remotely connect to any computer without any hassle. **Official Response from Valeria Di Prisco:** > Hello Vivian, Thank you for your support and for sharing your experience. Happy to read how TeamViewer helps you with your daily tasks at the office. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 17. Beware: No Refund, No Ethics, Just EULA Excuses **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** June 26, 2025 **What do you like best about TeamViewer?** I connected a few times during the whole subscription term and then did not need it. Well, I did connect but that is the only thing I expect from Teamviewer, right? **What do you dislike about TeamViewer?** Charged for a subscription I didn’t intend to renew — I requested a refund the very next day, without having used the service. Their response? Robotic references to the EULA and refusal to show any flexibility. This is deliberate, profit-driven neglect of customers, and I'm not alone — many reviews echo the same experience. TeamViewer used to be a trusted name. Now it's just another predatory company hiding behind fine print. **What problems is TeamViewer solving and how is that benefiting you?** Teamviewer is not currently solving anything -because I don't use it- despite they extended my subscription without my consent and took my money. **Official Response from Valeria Di Prisco:** > Hello TeamViewer User, We are very sorry for the situation you have been through due to the cancellation of your license. Our recommendation is to submit a support ticket with a written request, as this would be the correct channel for such requests. However, be sure that your feedback is very valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ### 18. Quick and easy solutions to problems **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus N. | Applications Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2025 **What do you like best about TeamViewer?** I like the web interface, it offers access to multiple systems from a single console. It allows you to constantly monitor the remote device, I love the terminal access. It's very easy to work with this simple tool. What I like most about it is the ease of remote control. **What do you dislike about TeamViewer?** Speed depends on bandwidth, sometimes it slowed down a bit. There's a delay in establishing a session, it needs some option to notify you if the computer is offline. **What problems is TeamViewer solving and how is that benefiting you?** The best thing about this tool is the time savings. This utility is primarily used to establish a remote connection. It reduces remote troubleshooting time and makes it very easy to work remotely with different systems. Computer management has been simplified. **Official Response from Valeria Di Prisco:** > Hello Markus, Thank you for your rating and for sharing your feedback with us In cases of slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi could solve the issue. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 19. Great tool for remotely access our team devices and helps a lot in troubleshooting **Rating:** 5.0/5.0 stars **Reviewed by:** chandan k. | Design manager, Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about TeamViewer?** It is a great tool for connecting remotely with my team and working on same board. I like how fats it transfer design files between computers. It allow me to connect to the designer desktop from anywhere and I can easily edit file from virtual access. It is reliable and good in security for protect our data. **What do you dislike about TeamViewer?** Sometime it takes little more time to connect but it is not a big issue I guess and perfectly fit for our organization needs. **What problems is TeamViewer solving and how is that benefiting you?** It helps me to get the full access of design team desktop and allow me to modify the required changes in design files. We use it everyday for making changes, updating excels, training sessions and many more. It makes our design process better and finish projects quickly without needing to be in same place. **Official Response from Valeria Di Prisco:** > Hi Chandan, Thanks for taking the time to review and share your experience with us. We are happy that TeamViewer is helping you in your daily job. I wish you a great day and all the best. See you soon! Valeria/TeamViewer ### 20. Ease of Use and Secure Remote Access **Rating:** 4.0/5.0 stars **Reviewed by:** Pedro C. | Production / Engineer, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about TeamViewer?** I like the new features such as the integration with Microsoft Teams. **What do you dislike about TeamViewer?** In my opinion, it could improve stability with weaker internet connections and optimize resource consumption to avoid occasional crashes. **What problems is TeamViewer solving and how is that benefiting you?** A much faster remote support. **Official Response from Valeria Di Prisco:** > Hi Pedro, Thank you so much for your review. We are so happy to read how you appreciate the integration of TeamViewer with Microsoft Teams. It really streamlines collaboration and speeds up remote support. However, when experiencing connection issues, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Hope these tips will help you in future connections. Best regards, Valeria/TeamViewer ### 21. Access anytime, anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Bedirhan G. | Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2025 **What do you like best about TeamViewer?** I like that it allows me to easily connect to my device, the response time is excellent. I can log in from anywhere I have a connection, it offers exceptional desktop sharing features. This makes connecting to the user's machine much easier. **What do you dislike about TeamViewer?** I've been having some connection issues due to low bandwidth, and I'd like to be able to disable some of my computer's monitors. It can time out if you remain inactive for too long. **What problems is TeamViewer solving and how is that benefiting you?** I can connect to my computer as if I were in the office without any problems, and I have the peace of mind that my data is secure. It allows remote access to computers, and the application is also very easy to use. **Official Response from Valeria Di Prisco:** > Hi Bedirhan, Thank you for your rating and for sharing your experience. We are happy to read that you feel calm during the connections due to the level of security offered by our solution. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 22. TeamViewer **Rating:** 5.0/5.0 stars **Reviewed by:** Jenifer M. | Senior Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about TeamViewer?** TeamViewer really stands out as a remote access tool. What I appreciate most about it is how seamlessly it enables remote support and collaboration, especially in environments where quick troubleshooting or secure connections are critical. **What do you dislike about TeamViewer?** One common gripe with TeamViewer is the occasional latency or lag during remote sessions, especially over slower internet connections. **What problems is TeamViewer solving and how is that benefiting you?** It eliminates the need to be physically present to solve technical issues or collaborate. Whether you're helping a teammate troubleshoot a tool or reviewing a candidate’s system environment, TeamViewer lets you step in remotely with just a few clicks. ### 23. Remote Control of Amateur Radio Station **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services **Reviewed Date:** December 08, 2025 **What do you like best about TeamViewer?** Team Viewer is a very reliable and useful application - although I am using it for NON-COMMERCIAL purposes I have purchased a Licence **What do you dislike about TeamViewer?** I wish it allowed to use Audio CODECs (as Skype did) **What problems is TeamViewer solving and how is that benefiting you?** Remote control of an Amateur Radio Station **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating. It’s great to hear that TeamViewer’s reliability and ease of use make remote control of your Amateur Radio Station possible. Secure access and smooth integration are key benefits that simplify unique setups like yours. We appreciate your feedback on audio codecs; it helps us improve! All the best, Valeria/TeamViewer ### 24. GB **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** March 27, 2026 **What do you like best about TeamViewer?** Monitoring of connections, equipment, and the user team **What do you dislike about TeamViewer?** nothing special about the operation **What problems is TeamViewer solving and how is that benefiting you?** Decision support regarding clients **Official Response from Ying Qin:** > Thank you for sharing your feedback with us on G2. We’re glad to hear that TeamViewer helps you effectively monitor connections, equipment, and user teams. It’s great to know these insights support informed decision‑making when working with your clients. Thank you for taking the time to share your experience and for choosing TeamViewer to support your operational and client‑focused needs. Best, Ying/TeamViewer ### 25. Einfacher Fernzugriff **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production **Reviewed Date:** February 25, 2026 **What do you like best about TeamViewer?** Faster reliable Remote Access. **What do you dislike about TeamViewer?** It's a shame that TeamViewer cannot be used effectively on Windows servers in LAN-only mode. **What problems is TeamViewer solving and how is that benefiting you?** Teamviewer allows me to access our systems in a simple way, and that too without the cloud. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. We're glad to hear that the fast and reliable remote access is helping you connect to your systems smoothly, especially with the flexibility to work without the cloud when you need it. Regarding your comment about the Windows server in LAN mode with TeamViewer, please check the following article: https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-remote/remote-control/use-teamviewer-remote-in-lan/ If you don´t find the right answer, please visit our TeamViewer Community at https://community.teamviewer.com, where you can share more information with us. Thank you in advance. Best, Valeria/TeamViewer ### 26. Reliable remote desktop control tool with outstanding performance **Rating:** 4.5/5.0 stars **Reviewed by:** nikhil j. | Project manager, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about TeamViewer?** I like the ease of using it and the utility that makes it easy to view my team member’s screen from any place. The communication tool, screen sharing and complete remote desktop support are extremely helpful for me to manage team work efficiency. I have been using it for training my new teammates and the browser based access helps to access it instantly without need to install software. **What do you dislike about TeamViewer?** User-interface seems look outdated as compare to other remote control tools. It complex for beginners to understand the full utility of using it. **What problems is TeamViewer solving and how is that benefiting you?** It is an excellent solution for accessing remote team desktops, managing their assets and collaborating through screen sharing and data exchange. It enables our team to work together efficiently, no matter where we locate and improves overall productivity. ### 27. access for support to branches and customers with Teamviewer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** February 12, 2026 **What do you like best about TeamViewer?** ease of use, clarity of connections, file transfer, time saving **What do you dislike about TeamViewer?** need for different versions for different operating systems. It would be great if the most updated version 15.74.6 is compatible with all operating systems together. From Windows XP to Windows 11 **What problems is TeamViewer solving and how is that benefiting you?** computer problems, updates **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. It’s great to hear that TeamViewer’s ease of use, clear connections, file transfer options, and overall time‑saving workflow are helping you handle computer issues and updates more efficiently Regarding your point about version compatibility across operating systems, especially Windows XP, we announced in our Community in the Announcement section the sunsetting of active servicing of Windows XP after Microsoft ended its official mainstream support. For details, please click on the following link: https://community.teamviewer.com/English/discussion/49687/sunsetting-active-servicing-of-operating-systems-xp-vista-server-2003-and-2008?utm_source=community-search&utm_medium=organic-search&utm_term=windows+XP If you ever have more feedback or ideas, feel free to join the TeamViewer Community at https://community.teamviewer.com. Wishing you a great day, Valeria/TeamViewer ### 28. Very reliable and fast to establish a connection **Rating:** 5.0/5.0 stars **Reviewed by:** Amanuel L. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about TeamViewer?** I like being able to access system settings on computers, it's very convenient for both end users and technicians. I love the ability to reboot into safe mode with a remote connection, it gives me the convenience I need to provide support. **What do you dislike about TeamViewer?** So far, I haven't experienced any glitches or dropped sessions, it far surpasses other remote support tools. I have't found anything I don't like yet, nor have I found any drawbacks. **What problems is TeamViewer solving and how is that benefiting you?** It saves me time and money helping colleagues, it provides user-based access. Its ease of use makes it highly adaptable for our entire team, it's the most cost-effective tool we've used for remote support. It allows me to help all my colleagues. **Official Response from Valeria Di Prisco:** > Hello Amanuel, Thank you so much for your rating and for sharing your experience. We are pleased to know that TeamViewer is saving you time and money by connecting remotely with your colleagues and providing support. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have the complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 29. Fast and fluid connection between devices **Rating:** 4.5/5.0 stars **Reviewed by:** Haris G. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about TeamViewer?** I like its implementation and use, it offers seamless remote desktop access with low latency. It facilitates remote troubleshooting, this software is ideal for remote access. The best thing about TeamViewer is its simple and easy-to-use interface. **What do you dislike about TeamViewer?** It has the disadvantage of depending completely on the internet connection, sometimes it shows a connection timeout error when connecting. **What problems is TeamViewer solving and how is that benefiting you?** This allows me to connect to other machines seamlessly and securely, helping me stay productive from anywhere. The quality of the service makes it very convenient to use, it's primarily used to help our customers with their issues. **Official Response from Valeria Di Prisco:** > Hello Haris, Thank you for taking the time to review us and for your positive feedback despite encountering some slowness in the connection with TeamViewer. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 30. TeamViewer: User-Friendly and Tireless **Rating:** 5.0/5.0 stars **Reviewed by:** Colette B. **Reviewed Date:** October 09, 2025 **What do you like best about TeamViewer?** I find that TeamViewer is very user-friendly and easy to set up. I particularly appreciate its ability to connect me remotely, which saves me from traveling. I am satisfied with the overall service and the price suits me as well. **What do you dislike about TeamViewer?** I think the price could be lowered. **What problems is TeamViewer solving and how is that benefiting you?** I find the product allows me to connect to my friends' computer without moving, making remote connections very convenient. **Official Response from Valeria Di Prisco:** > Hello Collete, Thank you for your rating. We are happy to hear that you can help your friend with his computer issues thanks to our software! We understand that pricing is an important issue, so we would like to invite you to contact our sales support. They will be happy to discuss the licensing options with you. You can find our local number here - https://www.teamviewer.com/en/customer-support Wishing you all the best, Valeria/TeamViewer ### 31. secure and fast access to my clients' computers **Rating:** 5.0/5.0 stars **Reviewed by:** GABRIEL ALEJANDRO P. **Reviewed Date:** December 02, 2025 **What do you like best about TeamViewer?** The best part is being able to connect remotely to all my clients **What do you dislike about TeamViewer?** when I need to connect to a new computer, I miss the function of connecting with someone nearby or recent. **What problems is TeamViewer solving and how is that benefiting you?** It helped me connect with my clients more efficiently. **Official Response from Valeria Di Prisco:** > Hello Gabriel, Thank you so much for your review. We´re happy that you chose us as your remote-control solution to connect with your clients. Regarding your comment about the missing connection function, we invite you to visit our TeamViewer Community at https://community.teamviewer.com, where you can share more detailed information with us so we can assist you properly. Hoping to see you there. All the best, Valeria/TeamViewer ### 32. Simplify your daily work with numerous utilities **Rating:** 5.0/5.0 stars **Reviewed by:** Aubert R. | Staff Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about TeamViewer?** I like the ability to resume a connection with a single click, we can easily switch between different servers. You can transfer files by simply dragging and dropping them. I love the side panel that displays all your files. Its macro feature is great for performing tasks. **What do you dislike about TeamViewer?** It should be compatible with more platforms, but I sometimes experience lag when connection to specific servers. There isn't much documentation available, and some setting are difficult to find. **What problems is TeamViewer solving and how is that benefiting you?** It allows us to connect to a set of servers, it's a unique tool that allows you to connect to multiple remote networks. File browsing is useful for quick browsing, and multiple sessions with different protocols are possible. **Official Response from Valeria Di Prisco:** > Hello Aubert, Thank you for your rating. Happy to hear that TeamViewer helps you with your daily tasks. Likewise, since you mention the lack of available documentation, we take the opportunity to invite you to click on the following link, where you will find our Knowledge Base so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 33. Very good interaction with support people **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers **Reviewed Date:** March 03, 2026 **What do you like best about TeamViewer?** Facility of usage of platform to remote supporting others **What do you dislike about TeamViewer?** There is no possibility for the user of eliminate a free licence after expiry. The expired free licence will block all operations. **What problems is TeamViewer solving and how is that benefiting you?** Remote support **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you very much for your rating. We’re happy to hear that you find TeamViewer easy to use for providing remote support, making remote assistance simple and accessible for you Regarding the issue with an expired free license blocking operations, we understand how frustrating that can be. Your input is very valuable, and we’ll make sure it’s passed along to the relevant team. Best regards, Valeria/TeamViewer ### 34. Team Viewer **Rating:** 5.0/5.0 stars **Reviewed by:** Elisa C. | Assistente Administrativo, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about TeamViewer?** What I like most about it is the speed with which it transfers files between remote machines, the commands sent between them facilitate user interaction. The advantage of using this software is that I can connect with multiple machines simultaneously. **What do you dislike about TeamViewer?** I have nothing to complain about, I've been using it for a long time and I have no complaints about it. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer in various support sessions in my company in the area of remote support for clients who encounter some difficulties in their daily use of software for which we provide services. We use all the resources it can offer to help us deliver good service, whether by sharing the screen with the user, transferring files to speed up the system implementation process, etc. This has helped us a lot by optimizing our time and adding quality to our services. **Official Response from Ying Qin:** > Hello Elisa, Thank you for choosing TeamViewer as your favourite remote access solution! We are happy that you are enjoying TeamViewer's performance, flexibility, and reliability. We would like to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! We hope to see you there in the TeamViewer Community! Best, Ying/TeamViewer ### 35. Team Viewer Review **Rating:** 4.0/5.0 stars **Reviewed by:** Gautam K. | Sr Finance Executive, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about TeamViewer?** its portal App , use to use Simple , very user freindly **What do you dislike about TeamViewer?** some time some time its lacking and take little time to connect . **What problems is TeamViewer solving and how is that benefiting you?** Team viewer perform good get access to office PC easily & save our time **Official Response from Valeria Di Prisco:** > Hello Guatam, Thank you for your positive review. In cases of slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 36. Secure and user friendly remote connectivity **Rating:** 4.5/5.0 stars **Reviewed by:** Rajpalsinh R. | Server Engineer , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2025 **What do you like best about TeamViewer?** Easy to connect remotely without a complex setup and with secure and strong encryption **What do you dislike about TeamViewer?** Frequent session timeout in the free version **What problems is TeamViewer solving and how is that benefiting you?** It allows me to provide remote It support without being physically present, saving time and travel costs **Official Response from Valeria Di Prisco:** > Hello Rajpalsinh, Thank you for your review. However, we are sorry to hear that you're experiencing timing limitations with your connection. Please ensure that both sides are updated to the latest version of TeamViewer. If not, please update them and retry. If the issue persists, it could be the case that TeamViewer incorrectly detects commercial use. Please request the reset of the IDs involved on our homepage: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer ### 37. Uncomplicated help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** April 06, 2026 **What do you like best about TeamViewer?** Problem-free deployment for customers without technical knowledge **What do you dislike about TeamViewer?** License only available by subscription **What problems is TeamViewer solving and how is that benefiting you?** No travel times **Official Response from Valeria Di Prisco:** > Thank you for sharing your experience with TeamViewer! We’re glad to hear that the problem-free deployment made it easy for your users without technical expertise and that eliminating travel time has brought real value to your workflow. We understand your point regarding our subscription-based licensing. This model allows us to continuously invest in security, reliability, and feature improvements, while ensuring consistent support for our customers. We truly appreciate your feedback and are happy to support you if you ever want to explore different subscription options that better fit your needs. Please don´t hesitate to contact us. Contact details: https://www.teamviewer.com/en/global/support/customer-support/ Best, Valeria/TeamViewer ### 38. Ultra-fast remote support platform **Rating:** 5.0/5.0 stars **Reviewed by:** Bevis S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2025 **What do you like best about TeamViewer?** The connections are solid, and I can use it to provide remote support to Windows devices without any problems. We can access the system over the internet, and it offers numerous features. It works from any platform and offers an option for remote access to user machines. **What do you dislike about TeamViewer?** Deploying the app can be tricky for inexperienced users, and the window scaling feature could be improved. The web app sometimes crashes, and creating a new invitation can be a bit tricky. **What problems is TeamViewer solving and how is that benefiting you?** A great advantage is that it meets the requirements, allowing me to help users at any time. It allows me to easily access them remotely to provide support, this tool has everything I need for remote management. **Official Response from Valeria Di Prisco:** > Hi Bevis, Thank you so much for sharing your experience with us. We're delighted to be the remote control tool that allows you to help your users quickly and effectively. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience, including deploying the app: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best Valeria/TeamViewer ### 39. Ideal solution to obtain expert assistance without any inconvenience **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj B. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2025 **What do you like best about TeamViewer?** The platform's intuitive design makes it easy to navigate its features and allows users to connect to client computers. It's one of the best remote support apps, and I found the file transfer feature very useful. **What do you dislike about TeamViewer?** Sometimes there's a bit of a lag in the connection, which can be a bit annoying if you have very important work. There are some things that need updating, and the file sharing feature is a bit slow. **What problems is TeamViewer solving and how is that benefiting you?** Its intuitive interface makes it easy for customers to use and has exceeded our expectations in every way. This is the ideal solution for your IT problems, offering features that allow you to switch between multiple desktops. **Official Response from Valeria Di Prisco:** > Hello Manoj, Thank you for your rating and for sharing your experience. We are thrilled that you find our new interface intuitive and easy to use Regarding the slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website to avoid this situation. If this is the case, a resetting of the devices and, if it´s possible, resetting also the WiFi, could solve the issue. Finally, we would like to invite you to click on the following link, where you will find a user´s guide so you will enjoy the complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 40. TeamViewer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** February 27, 2026 **What do you like best about TeamViewer?** the auto update with the policy within teamviewer **What do you dislike about TeamViewer?** show teamviewer installed with device, but does not show in console **What problems is TeamViewer solving and how is that benefiting you?** the auto update policy to check each device and install a newer version **Official Response from Valeria Di Prisco:** > Hello TeamViewer user. Thank you for your review. Regarding your comment about showing TeamViewer installed with the device, but it does not show in the console, we would need more information to better understand your case Please visit our TeamViewer Community https://community.teamviewer.com, where you can share more information with us. Thank you in advance. Best, Valeria/TeamViewer ### 41. Robust and reliable inventory module **Rating:** 5.0/5.0 stars **Reviewed by:** Julien D. | Data Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about TeamViewer?** The app makes it easy to view devices and automate numerous processes. It has a very intuitive interface, and the technical configuration is easy to integrate with your process. I like its ability to adapt the tool to your needs and its easy adaptation to users. **What do you dislike about TeamViewer?** It meets all our needs expectations, and so far I haven't had any major difficulties using it. So far, we haven't noticed anything we don't like. **What problems is TeamViewer solving and how is that benefiting you?** It has allowed us to check our inventory without any problems, it has been extremely important for asset management. It has features that allow us to quickly obtain information, it's a cutting-edge tool. ### 42. TeamViewer is running stably **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation **Reviewed Date:** December 11, 2025 **What do you like best about TeamViewer?** The user is satisfied because the keyboard shortcuts also work through TeamViewer. **What do you dislike about TeamViewer?** As a newcomer, it wasn't quite easy for me to set up the administrator. **What problems is TeamViewer solving and how is that benefiting you?** To be able to offer home office even without a cloud solution **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for your rating! We are happy that you chose TeamViewer as your remote access solution for home office! To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer ### 43. Remote connections always works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** December 03, 2025 **What do you like best about TeamViewer?** Quick, easy connections. Fast file transfers, Easy to maintain remote computers **What do you dislike about TeamViewer?** New interface was giving me fits, but, I have learned how to deal with it. **What problems is TeamViewer solving and how is that benefiting you?** I am able to maintain client computers from anywhere **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Great to hear that TeamViewer is helping you out with your remote connections. We understand that adapting to changes, especially in technology, can be challenging, so to help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 44. Reliable remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** February 06, 2026 **What do you like best about TeamViewer?** The new Easy Access feature makes it a breeze to log into my remote computer. **What do you dislike about TeamViewer?** Dueling control panels for legacy and new remote access are confusing. Put it all in one place. **What problems is TeamViewer solving and how is that benefiting you?** I can access my accounting system from home. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your review and for sharing your feedback with us! It’s great to hear that TeamViewer enables you to access your accounting system from home. Remote productivity is what we’re here for! We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 45. Essential **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** December 04, 2025 **What do you like best about TeamViewer?** simple, fast and reliable, worldwide usage **What do you dislike about TeamViewer?** Not being able to move the password box when i need to read it from an image by a customer to the password box **What problems is TeamViewer solving and how is that benefiting you?** Service - Customer support **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for your review. We´re happy to know you find our remote-control solution easy to use and reliable Regarding your comment about the password box, we suggest visiting our TeamViewer community where you can share more details and a screenshot in order to give you proper assistance. Hoping to see you there. All the best, Valeria/TeamViewer ### 46. Effortless, Fast, and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about TeamViewer?** Easy to use, user friendly and fast with no lag **What do you dislike about TeamViewer?** can be hard to add a new computer to your list. **What problems is TeamViewer solving and how is that benefiting you?** Being able to connect to my customer equipment without having to travel. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Happy and grateful for your positive review. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 47. Very helpful in maintaining my distributed systems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** February 11, 2026 **What do you like best about TeamViewer?** The installation and installation of updates is easy. The data/file transfer is very helpful. **What do you dislike about TeamViewer?** The price for additional channel usage is already somewhat high, and for many tasks, you need 2 channels. **What problems is TeamViewer solving and how is that benefiting you?** Overview of the status of my distributed systems. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for sharing your experience and for your rating! It’s great to hear how TeamViewer makes things easier for you, especially with smooth installations, quick updates, and reliable data/file transfers. Your comment on the pricing for additional channels is very valuable, and we want to ensure it reaches the right team. Finally, we take the opportunity to invite you to click on the following link, where you will find our user´s guide with interesting information and tips https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 48. Ideal for Remote Work, but Limited Technical Support **Rating:** 4.5/5.0 stars **Reviewed by:** ecole v. **Reviewed Date:** October 09, 2025 **What do you like best about TeamViewer?** I appreciate that TeamViewer allows me to work remotely efficiently. Remote desktop sharing is a particularly useful feature, granting me free time while staying at home. **What do you dislike about TeamViewer?** I find it regrettable that there is not enough technical assistance. **What problems is TeamViewer solving and how is that benefiting you?** I use the product for remote work, which allows me to save free time and work from home. **Official Response from Valeria Di Prisco:** > Hello Ecole, Thank you for your rating. We are happy that you are using TeamViewer to work remotely! Regarding your comment about the lack of technical assistance: - As a license owner, you can contact our support team via this link: https://www.teamviewer.com/en/global/support/customer-support/ - As a private user, you´re welcome to visit our TeamViewer Community at https://community.teamviewer.com, where you can share more information with us. Hope this information will be useful. Valeria/TeamViewer ### 49. Quick help and fast resolution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** February 27, 2026 **What do you like best about TeamViewer?** Ease of use Intuitive design and works on multiple platforms **What do you dislike about TeamViewer?** so many different versions from Host to Quick support Etc... **What problems is TeamViewer solving and how is that benefiting you?** Able to fix software and network problems remotely **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Happy to hear that you found TeamViewer intuitive and that you enjoy the cross-platform support. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 50. Accessibility from anywhere and from multiple platforms or devices **Rating:** 5.0/5.0 stars **Reviewed by:** Roger H. | Application Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about TeamViewer?** It's very easy compared to other similar platforms. I like the ability to access remote systems and update. They have a lot of relevant information that solves my problems. I like that the support center is easily accessible. The articles available are very helpful. **What do you dislike about TeamViewer?** There's not a single feature of this tool I don't like, and I haven't had any significant issues during my time using it. I haven't had a bad experience yet. **What problems is TeamViewer solving and how is that benefiting you?** The remote support tool is easy to use, and they are highly knowledgeable about resolving any issue. It offers extensive desktop control capabilities, allowing us to quickly transfer files whenever necessary. **Official Response from Valeria Di Prisco:** > Hi Roger, Thank you for your support We are happy to read that you appreciate the benefits of our remote solution, especially the documentation in our Knowledge Base, which has been developed precisely to help our users get the most out of our product. Also, we would like to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions or simply want to interact with other users. All the best! Valeria/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?__cf_chl_captcha_tk__=0a5910706914311785dcbdf516ddfa075f79757a-1616788498-0-Afw6m2526I9FtfzQwLDg0J-7_nQVmfv-G224uXq6Dh6PIQklS8UnsBUBCnEIMeYRm7MNDlRMVvccvJSVv0pTcusVqq-lTZxqMTa5ZQRtnb8_VxYPLUFqeDJszTYQkgQgYlWKWAM4jEtMD0CzdSwnnjIXF0hPhWUlG_kwmjiH7fucBbh7OUoKAXF0nviOpsYZymeTnHrQEHIJ4nnr98CIvlH6_WdCcBVssfKTXS0UcXN7Ad0q5v3P90gXWLSGP9VpQMYZdlFCbKE6EeBSNWFuHLozcFlaLdA7dDRmfer9579cunBlS-nWHOgRKF4FHe4cAH9HhOTWpqCyb4XNDRNwhFOwob3EsyiRjcTKAx0HUl909Gohc5ph6eZBKDQ4iFB0-PXknDPKDMlV7L2nT6inmJkqDxXSgYY322vNMec8Ey5LlYeFP1WlJIiIk_u7dydy519NXSDxs2NzDZEiohjs-NOXuZhIBDdDn4Xsz9eomzP9UA9IAK7cHn-eBa0N-FRLZpL-7iUs_bwOY1f1lol6O2btxA3rwf7LhWxJ6AEipCWQYMrwPcbtcLVdhyqq8FC_UvKkQMeSDRvwOgP27YgqKCyw3L8ZOPfTsMUzZCtgR7GfDFdjFThx5sIel_3OObB6MA&page=8§ion=pricing&secure%5Bexpires_at%5D=2026-06-14+21%3A41%3A21+-0500&secure%5Bsession_id%5D=2409e45a-5116-4357-820c-1fbc959c6302&secure%5Btoken%5D=68bde11781421d826b88ff5ed8b01a09cfeff341e5aa3e93812baa59be85c8e9&format=llm_user) ## TeamViewer Integrations - 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Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - 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