TeamPassword Reviews & Product Details - Page 9

Layna, thank you for taking the time to leave us a review. We're glad you find it easy to categorize and provide access to passwords and card information. I'd love to hear your thoughts on making the platform more user-friendly. Could you please contact me at tony@teampassword.com or support at support@teampassword.com and provide us with more detailed feedback? TeamPassword prides itself on being the most user-friendly password manager on the market; if we're missing the mark, that's something we'd like to address. Thanks!

Thank you for leaving us a review. Storing partner, client, or vendor logins can be a serious hassle. TeamPassword was designed to make that easier. Your critique of the layout or user interface is well taken. It was designed initially for ease of use but hasn't been updated in quite some time. Our engineers have spent their time on security and feature updates. That said, we are planning on updating the aesthetics and interface next year. If you have specific ideas on how we could improve the layout, please let me know at tony@teampassword.com. I'd love to hear your thoughts!

Thank you for your review! I'm glad that we have helped your team access the tools they need quickly and easily. That's exactly what we were designed to do. I've made note of your frustration regarding the browser extension login and will bring this up with our development team. Hopefully, we can find a way to make the sign-in process more seamless for you.

Hey Nick! Thank you for leaving us a review. I'm glad to hear that TeamPassword has made the sharing process easier and saved you money. We don't often consider the money-saving component when team members can share an account, so thank you for pointing that out. I would love to hear more about the gripe. Could you please reach out to me directly at tony@teampassword.com or to support@teampassword.com and explain how the Chrome autofill messes up credential editing? This is the first time I've heard of that issue and I would like to provide the development team with details so that they can look into it.

Hi Joel! Thank you so much for the review. I'm glad that you're finding our password manager to be simple. That's what we strive for under the presumption that simpler tools are more likely to get used. I hear you on the autofill. Out web browser extensions (available for Chrome, Firefox, and Edge - Safari coming soon) have much better autofill functionality than the web app. If you haven't tried those yet, I recommend you do. That said, we are looking to improve autofill from the app itself. I'm also glad that you've noticed and appreciate the mandatory 2FA option. That is a nice piece of development work from our Dev Team, and we're pretty proud of it! Please reach out to us at support@teampassword.com if there's any other way we can further simplify your login storage, access, and sharing.

Thank you for leaving us a review! We appreciate it. Like you, we rely heavily on the Chrome extension. I'd love to hear more from you about what "Share With" options you'd like to have for a general user. Could you please send me an email describing what you're looking for? You can reach me at tony@teampassword.com or contact support@teampassword.com, and they can pass the information on to me. Thanks!

Hey Mikhail, thank you for taking the time to leave us a review. We're glad to hear you appreciate TeamPassword's simplicity and responsiveness. We are firm believers in live customer support; that's why we have support available from 8am EST - 8pm EST, Monday-Friday (except for holidays). We hear you about the pain of forgetting your master password and are looking into possible solutions. If you have any other suggestions or pain points, please reach out to us at support@teampassword.com!

Hi Michal! Thank you for leaving us a review. I'm glad that TeamPassword seems to be making it easier for you and your colleagues to locate and access the logins that are needed and ensure access remains even if the creator of the record leaves the company. There are few things more frustrating than trying to convince a company to give you access you need simply because someone forgot to properly offboard an employee that is no longer there. I've made note of the "remembering device" issue and will bring this to the attention of our development team. This is the first we've heard of it. Please let us know how else we can improve your experience by contacting support@teampassword.com.

Hey Mike! Thanks for leaving us a review. Our mission is to provide the safest and simplest password manager on the market, so I'm glad we're meeting the mark for you. Fair point about the graphics. We haven't prioritized the aesthetics of TeamPassword for quite some time but have put a makeover on the roadmap for early next year. Have suggestions or preferences on the UX or UI? Let me know! We're gathering customer feedback to better meet your needs, wants, and desires. You can reach us at support@teampassword.com or me directly at tony@teampassword.com.