
We've used TeamOhana for 2+ years and are happy with what the solution has provided for our HR and Finance teams with respect to headcount planning, tracking, and reconciling the finances of it. The tool allowed us to remove several heavy Sheets from our process, and we've renewed it 2x. We have not yet explored their compensation process product
Best Features:
- CEO and CoS access within minutes (often quicker) whenever we have questions or product issues arise. Their customer support in quality and timeliness is A-tier.
- The new UI is clean, modern, and very intuitive.
- All feature enhancements we suggest are quickly considered and either implemented, roadmapped, or explained why they cannot pursue them at this time. We had a critical business process and the team happily added it to the renewal contract, and is currently implementing the solution with a dedicated resource. The team is small enough that they can be agile and extremely quick
- Security settings by role/person/etc. are supported all the way to the Field-level, which is necessary with compensation and headcount data. Review collected by and hosted on G2.com.
TeamOhana is growing (quickly), and with that comes natural trade-off decisions. Their team needs to iterate at the speed of sound, address the business needs of SMB/MM and enterprise clients, which are often targeting different outcomes and scales. I would suggest that the TO team prioritizes:
- Admin controls and direct self-service ownership features, ex. with the ability to do bulk imports and exports of their job catalog data.
- There are bugs that will always come up, and we've seen a few with TO. On the bright side, they are extraordinarily quick and comprehensive in resolving them.
- They don't currently have a Status/uptime page that I am aware of, tying back to admin controls. Review collected by and hosted on G2.com.



