TeamDynamix IT Service Management Reviews & Product Details - Page 6

TeamDynamix is a robust yet flexible system for managing our many enterprise-level projects and portfolios. It allows us to manage projects as we see fit, while being transparent and audit-ready. Review collected by and hosted on G2.com.

I don't dislike anything. Of course, there are always wish list items and the great thing is the level of personalized and fast response by the company to our requests. Review collected by and hosted on G2.com.

Team Dynamix provides a lot of flexibility with things like label and form design for your tickets. The workflow creator is also very easy to use and easy to understand when presenting workflows in meetings. Overall, there is a lot of customization in this product that really helps you to shape it to what you need. Review collected by and hosted on G2.com.

The modules that display what tickets/tasks are assigned to you or your group doesn't have an auto-refresh feature and must be refreshed manually. This feels like an industry standard feature that isn't included. Also, tasks do not automatically notify the assignee that they have been assigned and require you to go in for each task created and manually notify the user, wasting a lot of time. Support is very helpful and responsive but many times when a feature doesn't exist or is counterintuitive in function they will just put in a suggestion to product development and there is no further follow up or list of top suggestions. Review collected by and hosted on G2.com.

The people at TeamDynamix are both smart and nice. Those words don't always go together. Impressive. Review collected by and hosted on G2.com.

Sometimes the product will act in a way that is not intuitive to me. Review collected by and hosted on G2.com.

Every project is an instance where you can define plans, resources, stakeholders, budget, risk and progress reports.

The application is web-based and compatible with MS project, where you can import the project schedule as an XML file.

Resource pools can be defined based on LDAP groups. Notifications are sent to the supervisors and the project team can put in their project hours through the application. Review collected by and hosted on G2.com.

1-Its scheduling console lacks important features and flexibility compared to MS project.

2- It requires continuous customization from a specialized admin working for the PMO.

3- The desktop app does not support MAC Review collected by and hosted on G2.com.

with teamdynamix its easy to manage projects. i like that you can mark projects and monitor tasks and progress with ticket tracking. Review collected by and hosted on G2.com.

Well being cloud based it requires excellent internet connectivity which is sometimes a challenge in remote areas. Review collected by and hosted on G2.com.

I enjoy how we/ our team can build our system with TDX to make it workable and suitable for our environment. Review collected by and hosted on G2.com.

Sometimes it has too much flexibility which creates a longer build time. I kind of annoyed how each ticket/asset opens in a popup window which means my computer usually runs around 20 Google Chrome windows open. Review collected by and hosted on G2.com.

The flexibility of the product and the staff who support the products. Review collected by and hosted on G2.com.

The lack of reporting within the tool and the work required to create reports external to it. Review collected by and hosted on G2.com.

it is a one stop place for both ticket work as well as project work. Review collected by and hosted on G2.com.

Can be confusing depending on how it is configured. Review collected by and hosted on G2.com.

Allows me and other coworkers to view and submit tickets with ease Review collected by and hosted on G2.com.

The user interface could maybe use some touch up. It feels very early 2000's like Review collected by and hosted on G2.com.

Flexibility to add teams, costs, and customize experience for different user levels Review collected by and hosted on G2.com.

While nice, the flexibility can have some challenges if users do too much customization of their views Review collected by and hosted on G2.com.