---
title: TeamDynamix IT Service Management Reviews
meta_title: 'TeamDynamix IT Service Management Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 101 reviews by the users' company size, role or industry
  to find out how TeamDynamix IT Service Management works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 101
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# TeamDynamix IT Service Management Reviews
**Vendor:** TeamDynamix  
**Category:** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 101
## About TeamDynamix IT Service Management
TeamDynamix is a no-code AI-powered ITSM/ESM platform with AI-native automation, virtual support agents, and enterprise-wide integration. Deflect 30-60% of tickets, resolve tickets 40-90% faster, eliminate 2-3 months of manual tasks, and reduce overhead.




## TeamDynamix IT Service Management Reviews
  ### 1. Optimal tool for the PMO

**Rating:** 4.0/5.0 stars

**Reviewed by:** Timothy S. | IT Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2018

**What do you like best about TeamDynamix IT Service Management?**

It is a complete project management platform, were you can manage your team, resource calendar, multiple project, full portfolio, risk , costs, schedules, progress in one location

**What do you dislike about TeamDynamix IT Service Management?**

The Graphical user interface ( GUI) can be improved. 

**Recommendations to others considering TeamDynamix IT Service Management:**

It is worth trying. Easy and highly customizable

**What problems is TeamDynamix IT Service Management solving and how is that benefiting you?**

Managing portfolios and optimizing the usage of resource pools.
We achieved higher staff efficiency and completed our projects with less delays.
Projects with issue are flagged and controlled


## TeamDynamix IT Service Management Discussions
  - [What is TeamDynamix IT Service Management used for?](https://www.g2.com/discussions/what-is-teamdynamix-it-service-management-used-for)
  - [What does Teamdynamix do?](https://www.g2.com/discussions/what-does-teamdynamix-do)
  - [How do you manage a project portfolio?](https://www.g2.com/discussions/how-do-you-manage-a-project-portfolio)
  - [What is Team dynamics software?](https://www.g2.com/discussions/what-is-team-dynamics-software)
  - [Does TeamDynamix have an app?](https://www.g2.com/discussions/does-teamdynamix-have-an-app)

- [View TeamDynamix IT Service Management pricing details and edition comparison](https://www.g2.com/products/teamdynamix-it-service-management/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A35%3A00+-0500&secure%5Bsession_id%5D=e44bc489-98fd-4b2f-9523-02905df8cf2d&secure%5Btoken%5D=e779ee3df9c12b0e1ec0e8c8f3c6a6746099a6cec691d7c549b64b371bf9cefd&format=llm_user)
## TeamDynamix IT Service Management Integrations
  - [iPass](https://www.g2.com/products/ipass/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)
  - [TeamDynamix iPaaS](https://www.g2.com/products/teamdynamix-ipaas/reviews)
  - [TeamDynamix ITAM](https://www.g2.com/products/teamdynamix-itam/reviews)

## TeamDynamix IT Service Management Features
**Portfolio Management**
- Portfolio Types
- Planning
- Alignment
- Portfolio Mix

**Administration**
- Change Management
- Asset Management
- Reports & Analytics

**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**Incident Management**
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Knowledge Base
- Knowledge Base/Ticket Integration

**Project Management**
- Dependencies
- Priorities
- Lean Management

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow

**Generative AI**
- AI Text Generation
- AI Text Generation

**Reporting**
- Dashboards
- Time Tracking
- Surveys

**Resource Management**
- Definition
- Allocation
- Optimization

**Management**
- Reporting
- Administration Console
- Access Management
- Asset Management
- Policy Dictation

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Access & Usability**
- Mobile
- Self Service
- Active Directory
- Multi-Channel Access

**Data & Analytics**
- Data Consolidation
- Visualizations
- Performance
- Risk Analysis

**Functionality**
- Ticketing System
- Performance Logging
- Alerting
- Automation

**Agentic AI - Service Desk**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Strategy - Project and Portfolio Management**
- Simulation
- Tracking
- Planning
- Objectives
- Visiblity
- Alignment
- Risk Management
- Implementation
- Optimization
- Prioritization

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations

## Top TeamDynamix IT Service Management Alternatives
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