What do you dislike about Teachable?
Checkout literally fails when it matters most
During a live $10k campaign with 600+ attendees, payments completely stopped working. Hundreds clicked “Pay” — zero transactions went through. This is unacceptable for a paid platform.
Platform crashes during live sales windows
The exact moment when upsells opened (limited-time, limited seats), Teachable broke. If your business depends on timing, Teachable will kill your revenue.
No downtime alerts, no warnings, no accountability
There was no prior communication about outages. We found out only after losing money. A platform handling payments must notify customers — Teachable doesn’t.
Admin dashboard barely loads
Pages need to be refreshed 2–3 times just to load. This has been happening for months. Even basic usage feels broken and unfinished.
Students face payment errors, then blame YOU
Learners see checkout errors, get frustrated, and think your business is the problem. Teachable damages your brand in front of your customers.
Support wastes time instead of solving problems
Endless emails asking for “more proof” of the same issues already shared multiple times. Weeks go by. No resolution. Just delays.
Chargebacks caused by Teachable, paid by YOU
Multiple students issued a chargeback explicitly because of Teachable’s platform failure. Teachable still deducted money from us plus extra fees. Zero ownership.
High pricing, low reliability
Teachable charges ~$200/month and then compares itself to Zoom and YouTube for uptime excuses.
Everything is “As Is” when things go wrong
When real losses happen, Teachable hides behind Terms of Service instead of fixing damage they caused. No compensation. No responsibility. Review collected by and hosted on G2.com.