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TDF CRM
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TDF CRM
By Tour de Force, Inc.
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3.9 out of 5 stars
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TDF CRM Reviews & Product Details - Page 3

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TDF CRM Overview

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What is TDF CRM?

With over 20 years of focus on the distribution industry, White Cup enables distributors to easily access revenue intelligence information to manage relationships and interactions with customers and potential customers. TDF CRM helps marketing and sales teams drive growth, increase profitability, differentiate your business, and improve employee engagement.

TDF CRM Details
Discussions
TDF CRM Community
Languages Supported
English
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Product Description

Tour de Force provides CRM, SFA, and BI software solutions that integrate with Outlook and your ERP system.

How do you position yourself against your competitors?

The depth of ERP integration that Tour de Force provides is unmatched against our competitors, importing over 1000 pre-calculated data points per customer or vendor. Currently, we integrate to over 50 ERP systems.

Seller Details
Seller
Tour de Force, Inc.
Year Founded
2001
HQ Location
Findlay, OH
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
AL
Overview Provided by:
Anastasia LeBar

Recent TDF CRM Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
2.5 out of 5
"user friendly, great support, different interfaces"
It's fairly easy to use. Also, there's an app.
Read more
VK
Vicky K.Small-Business (50 or fewer emp.)
3.5 out of 5
"TDF Feedback"
I like seeing how much information I can in the CRM. I like that it syncs with our central database to provide the sales reps with even more custom...
Read more
DK
David K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Works well with sales and marketing teams to identify promot and customer experience opportunities"
Integrated solutions that fit company's digital and sales strategy
Read more

TDF CRM Pricing

Tour de Force BI + CRM
contact for pricing
User/Month
Tour de Force BI
contact for pricing
User/Month
Tour de Force CRM
contact for pricing
User/Month
See all 3 TDF CRM pricing levels
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TDF CRM Media

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48 TDF CRM Reviews

3.9 out of 5
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48 TDF CRM Reviews
3.9 out of 5
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3.9 out of 5
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TDF CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TDF CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TDF CRM?

The daily alerts. It provides a nice snapshot of activity for the prior day. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

There's 100 ways to find the same specific information. This can be confusing for new and intermitten users. Review collected by and hosted on G2.com.

Recommendations to others considering TDF CRM:

If you don't have a CRM, it's a good product to support basic needs of a sales team. I'm still learning the data analytics piece. Review collected by and hosted on G2.com.

What problems is TDF CRM solving and how is that benefiting you?

-Easy tool for finding account assignments, overall sales info, specific product and vendor sales info per account, rep, etc. Review collected by and hosted on G2.com.

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BB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TDF CRM?

The ability to custom report and follow commercial related projects for workflow and execution. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

The bulkiness of the onsite installation and the relative speed when connecting via VPN. Review collected by and hosted on G2.com.

Recommendations to others considering TDF CRM:

Evaluate what you actually need and then explore the level of customization with TDF and understand that they probably meet all your needs. Review collected by and hosted on G2.com.

What problems is TDF CRM solving and how is that benefiting you?

There is a portion of our business that is unlike true distributorship and TDF allows for proper management and execution of our commercial business. Review collected by and hosted on G2.com.

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Verified User in Chemicals
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TDF CRM?

The team at Tour de Force is responsive to needs; they listen and ask the questions to understand the issue at hand. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

Turn-around time on requests can sometime drag out beyond the set service level; although I have seen improvements on this front. Review collected by and hosted on G2.com.

What problems is TDF CRM solving and how is that benefiting you?

We've just recently input sales goals into TdF and are excited to gain greater insight and benefits from it to keep sales and projects on track. Review collected by and hosted on G2.com.

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John B.
JB
Vice President of Sales
Oil & Energy
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TDF CRM?

Epicore integration, desktop version, data analytics Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

BYOR is very difficult , reporting dashboard are not robust and easy to use. Review collected by and hosted on G2.com.

What problems is TDF CRM solving and how is that benefiting you?

Customer history and better account planning Review collected by and hosted on G2.com.

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Verified User in Wholesale
CW
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TDF CRM?

Drill downs are a great help, ability to view customer information from multiple levels great. Ability to track customer via notes, emails etc extremely helpful Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

Column chooser is very confusing and difficult to use, too many options in many cases that require you to know some sort of cross reference of the field from your system. If not populated then shouldn't show up. Review collected by and hosted on G2.com.

Recommendations to others considering TDF CRM:

Just make sure you map out the fields you need and stress training. Review collected by and hosted on G2.com.

What problems is TDF CRM solving and how is that benefiting you?

Tracking of Opportunities and lost business has been greatly enhanced. Tracking the business process when "courting" a new customer is invaluable. Review collected by and hosted on G2.com.

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Verified User in Industrial Automation
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TDF CRM?

Tdf allows us to remove islands of data. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

The customer support hierarchy is poor. Review collected by and hosted on G2.com.

Recommendations to others considering TDF CRM:

Think about what you need from Tour de Force, and ask if that is something that can be done. We found there were things we assumed it would do easily that it couldn't and things that we assumed it couldn't but with a few tweaks could. Review collected by and hosted on G2.com.

What problems is TDF CRM solving and how is that benefiting you?

We have been able to remove islands of data and create a complete picture of our customer accounts that are accessible in one place. Having this visibility definitely helps make our sales calls more effective. Review collected by and hosted on G2.com.

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Verified User in Wholesale
UW
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TDF CRM?

Very versatile, and there are a lot of possibilities if you can figure out how to use them effectively. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

Non-standard icons are confusing, interface is not intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering TDF CRM:

Get more training, use it regularly, get buy-in from all departments... however, if you already have a system where many of these activities can be done (and it works well enough) the transition to TDF will be difficult. Review collected by and hosted on G2.com.

What problems is TDF CRM solving and how is that benefiting you?

Loading leads - not sure yet how to go about it. I think we would see more benefits if I could learn how to use it more effectively. Review collected by and hosted on G2.com.

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Helpful?
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Verified User in Wholesale
AW
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TDF CRM?

The best was that it tied seamless to our ERP System. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

initial set up took longer then anticipated Review collected by and hosted on G2.com.

Recommendations to others considering TDF CRM:

Great product but was a difficult to implement due to users not being used to the idea of a CRM Review collected by and hosted on G2.com.

What problems is TDF CRM solving and how is that benefiting you?

Sales people had instant access to their data both historical and new sales orders and quotes. Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Logistics and Supply Chain
AL
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TDF CRM?

ease of use for users. Once they quit trying to double click on an item, it was very easy

Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

user maintenance is a bit clunky. Adding user specific permissions tripped us up the first time or two. Review collected by and hosted on G2.com.

Recommendations to others considering TDF CRM:

It is a cost effective solution, much more so than others we reviewed. Review collected by and hosted on G2.com.

What problems is TDF CRM solving and how is that benefiting you?

task visibility and accountability Review collected by and hosted on G2.com.

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KM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about TDF CRM?

I like that I can create my own views; every sales person operates in a different way. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

Haven't found many negatives yet, it sometimes is sticky though. Review collected by and hosted on G2.com.

What problems is TDF CRM solving and how is that benefiting you?

TDF gives full visibility of Accounts to the appropriate users, as well as integrates seamlessly with Outlook, ERP's, 3rd party resources, etc. Review collected by and hosted on G2.com.

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TDF CRM Categories on G2
CRM
CRM

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