TimeClock Plus by TCP Reviews & Product Details

What I like best about TCP TimeClock Plus is how easy it is to use. The layout is simple, so I don’t have to waste time figuring out where everything is. Clocking in and out is super quick, and I can even do it from my phone if I need to. Plus, it keeps track of my hours really well, so I always know how much time I’ve worked. It also helps my job run smoother because it connects with other systems, making everything more organized. Review collected by and hosted on G2.com.

The system has a lot of features, which is great, but it can feel a little overwhelming at first. It would be nice if some parts were a bit simpler to use right away. Review collected by and hosted on G2.com.

Quick and easy access and simple to use. 24/7 Support. Review collected by and hosted on G2.com.

I don't like receiving surveys after EVERY request, especially since the survey does not clearly state which request the survey is referencing.

BILLING/ACCOUNTS PAYABLE: The implementation team caused overages by adding Test employees which TCP should have removed upon completion. I was unaware of charges until billed. Also, when logging in to pay invoices, there's no overview or history of the account to review. Review collected by and hosted on G2.com.

I like that TCP can be configured to accommodate both business units that are so different from one another Review collected by and hosted on G2.com.

I wish the ability to track time on a percentage basis or hours:minutes could be manipulated on employee profile. Instead it is either everyone is hours:minutes or everyone is percentage Review collected by and hosted on G2.com.

It's easy to use and has a lot that you can do with it. We are able to add employees easily and track vacation/sick time as well. Review collected by and hosted on G2.com.

I wish there were ways to edit the existing reports on what shows. Also, when we upgraded to the cloud, it was a long process from our existing system. However, overall, it ended up working itself out and everything turned out well. Review collected by and hosted on G2.com.

This system works very well for us and our needs. When I call in for help the techs are very knowledgeable and if they do not know that answer they get the help they need to resolve and question I have. Review collected by and hosted on G2.com.

There are a lot of features, which is good and bad. Would be nice to have a little better of a search sometimes. Review collected by and hosted on G2.com.

I love the dashboard, everything that I am looking for is in one screen and can access different areas from there. Review collected by and hosted on G2.com.

Times out quickly, otherwise there really isn't anything that I dislike. Review collected by and hosted on G2.com.

Great experience. I can do a lot of things with the timesheet, and navigate easily between menues. I can assign hoiurs in block. the dashboard contains alos the names of people who are approaching overtime. Review collected by and hosted on G2.com.

Nothing that I found so far. I have everything that I need. Review collected by and hosted on G2.com.

The most beneficial thing for me is the reports. There are a lot of different report options and lets me filter by employee if needed. The system is easy to use and is very straightforward. Review collected by and hosted on G2.com.

Sometimes making sure new employees are configured correctly can be a little touch and go. Review collected by and hosted on G2.com.

It simplifies our payroll and reduces the amount of time it takes us. Review collected by and hosted on G2.com.

Because it is so flexible and designed for all size companies. All the features and options can be a little confusing. Now that we have it setup like we need everything is fine. Review collected by and hosted on G2.com.

The system itself, was easy to use and if you have an issue with something within the product, there are great CSR reps to help you along. And if you happen to not get one on the call, call back, try someone else. Assume they have turnover , like we have all had.

I also like that this system was not through our previous payroll company, I was not happy with them and knew it was a matter of time before we moved on. Review collected by and hosted on G2.com.

Each month, if there is any difference in active employees you will pay a full prorated subscription for the additional employee. The cut off is the 25th, but sometimes the 20th. This was inconvenient, but on me as I knew I had to be sure to inactivate people quick. However- the annual is the gut kicker. I was told by CSR after they got me first year, they charge you annually for all active EE to have a license for each. I was very good about updating this on time as they got me one time for 10 more licenses than I needed. They started charging the annual even earlier than they were supposed to. Reach out to AR, they refuse to make any changes to the rate. I cancelled this June and our service was up in August, they charged me an annual AGAIN- and even earlier than the last few years. I reached out to them immediatly and cc'd the most recent CSR rep that I had talked to, and it is now November, and I have not been credited, have not been given the instructions to return the clock that I had asked several times. I was just told that I did not give a 30 day notice from when they pulled my payment (I was 2 days short), however they charged the payment early. But I was 45 days before the end of my term.

SO MY ADVICE- THIS IS NOT ROCKET SCIENCE. STAY AWAY. THERE ARE SEVERAL SYSTEMS JUST AS GOOD AND IF YOU OPT TO LEAVE, THEY WILL LET YOU. Review collected by and hosted on G2.com.