TCP Aladtec Scheduling Pros and Cons

The best thing about Aladtec is the support. Every support person I have spopken with is fantastic. It is clear they are not located in the USA, but they speak very clear and I have no issues communication with them. They know the system and how to do what I am trying do, extremely helpful! Review collected by and hosted on G2.com.

It is not a very intuitive system/user friendly. Difficult to make changes and keep them over long periods of time. Review collected by and hosted on G2.com.

I like how quickly i can get to whatever info I need and it's easy to switch back and forth from the mobile site Review collected by and hosted on G2.com.

I don't know if it's because we are a huge department with over 300 people but the online version can be slow when I'm looking at schedules. I could probably toggle to get less people showing. Review collected by and hosted on G2.com.

Very user friendly. We have an odd schedule and this program allows us versatility with our scheduling. Repeats and rotations function. Review collected by and hosted on G2.com.

I really am pleased with this function. Don't have any negative feedback. Review collected by and hosted on G2.com.

Ability to easily change schedules and sign up for shifts Review collected by and hosted on G2.com.

Customer support is sometimes lacking and questions are hard to resolve Review collected by and hosted on G2.com.

Super Simple and easy to use. The support staff was friendly and got right back to me with any problems I had. Review collected by and hosted on G2.com.

I cant complain about anything they were doing. Review collected by and hosted on G2.com.

I like that you can make the shcedule your own to fit whatever your need may be. If you can't figure it out, there's always someone at Aladtec waiting to help. Fantastic customer service in my opinioin. Review collected by and hosted on G2.com.

I wish that it was more user friendly when inputting a reoccurring scheudle. I would also like to see Top level admin have more access. For example, we've had a couple cases where a form was accidently deleted and the only way we could get it back was to reach out to Aladtec. They got it back for usm which is fantastic. I just think Top Level Admin should be able to do the same thing for their orginization. Review collected by and hosted on G2.com.

By switching to TCP Aladtec, I was able to ditch the multiple excel sheets and google shared drives. It was easy to train the staff in the new system and they love it. Customer Support does not stop till they have tried everything to fix your concerns. The Ease of Intergration at the beginning of the year was better, than starting mid budget. Review collected by and hosted on G2.com.

TCP Aladtec software is set up for their multiple suites. I have a combination department and my scheduling rules did not line up 100% with the software. We were able to settle on a work around that I hope they will figure out in the future. Review collected by and hosted on G2.com.

TCP Scheduling was easy to use, offered not of different times and openings for appointments. Review collected by and hosted on G2.com.

There was nothing I disliked. This system is great. Review collected by and hosted on G2.com.

I think this software is helpful. I love how everything is detailed. Review collected by and hosted on G2.com.

I think there should be less confusion about the different topics. Review collected by and hosted on G2.com.

Aladtec is user friendly. Its easy to implement new functions of use within the Agency. Our entire staff uses Aladtec everyday.

I like that it is a employee self-service portal, for the following:

- employees can submit requests for time off

- employees can generate their own shift trades

- employees can get reminders of upcoming shifts

- employees can maintain their licenses, certifications and expiration dates

- forms can be made available for employees to do checks or submit tickets

I also like that there is a multitude of reports that can easily be generated, whether its related to time keeping, scheduling, Aladtec login records, or any other reports generated for forms that are company specific.

When I hit a snaffu on a functionality issue, Customer Support helps me work it out in record time.

No issues. Review collected by and hosted on G2.com.

I don't have complaints about the product. None. Review collected by and hosted on G2.com.