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TaxJar has been so easy to implement. Being new eCommerce we needed a simple solution. This was it!
240 TaxJar Reviews
Overall Review Sentiment for TaxJar
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The connection possible between TaxJar and different platforms helps us Review collected by and hosted on G2.com.
I did not find help with the Amazon inventory physical Nexus management. This affects some of my clients Review collected by and hosted on G2.com.
What’s most helpful about TaxJar and what I love is that it took a whole world of confusing taxes and licenses for states that I had nexus in, and laid out exactly what I needed to do and what to put into Amazon, including if shipping and gift wrap was taxable, as well as explaining clearly what Origin vs. Destination was. Another upside is that it gave me the option to file manually or use their services, and that they pulled all of my data—QUICKLY! to tell me where to get licensed and the depth they go into with sales down to the gradual level (helps me figure out localized taxes when you know exactly to what city and state your stuff shipped). Review collected by and hosted on G2.com.
Only downside about Taxjar is that the Autofile costs $100 per state, I did like the free Autofile offer, but...it’s more for people with larger-scale businesses. If TaxJar is reporting lower revenues there should be an Autofile plan that makes more sense and scales based on the volume of people’s sales. Another thing I’d say is the least helpful about TaxJar is the fact that counties are not shown for individual sales all the time, so I have to Google what county a certain city is in. Review collected by and hosted on G2.com.
It was very easy to install the app and use Tax Jar on my Big Commerce website. Any questions were answered by the customer service representative. Review collected by and hosted on G2.com.
If there was a disconnection between my website and Tax Jar, I did not become aware immediately. Review collected by and hosted on G2.com.
The ease of requesting reports for sales tax across our marketplaces. Review collected by and hosted on G2.com.
Not Tax Jar's fault - but we dislike that some of our marketplaces don't have more than a 90 day history of reporting. Review collected by and hosted on G2.com.
Taxjar is very helpful when dealing with multiple state taxing authorities. Calculations and returns are performed seamlessly behind the scenes, allowing us to concentrate on our business. The landing page dashboard displays a very informative snapshot of return status, amounts due, and payment schedules. S Review collected by and hosted on G2.com.
Filing in multiple states becomes expensive. We have experienced some calculation errors and incurred penalties. Support is not great, and response times to questions are typically longer than we would like, especially regarding Nexus determinations, etc. Review collected by and hosted on G2.com.
The API is simple and accurate. We don't have any issues. Also the automatic tiered billing is something you typically don't see. If you happen to go over your allotment, it bumps you up to the next tier automatically. Review collected by and hosted on G2.com.
No dislikes. Everything works just like we need. Review collected by and hosted on G2.com.
It provides me with the needed reports to file all the sales tax returns in a timely manner. The cost is very competitive, and the integration is relatively easy. It saves so much time. I'd say it's a perfect solution for us. Once you are set up, you are good to go. Review collected by and hosted on G2.com.
So far, I have had no problems with the software. I can't find anything that I dislike. I don't think there are many downsides. Having to collect and remit sales tax can be a challenge for a beginning business owner, but this software takes some of the pressure off. Review collected by and hosted on G2.com.
I love that the system is autonomous, and it's great for small business owners who do it all. TaxJar is a considerable time saver and gives me peace of mind. Review collected by and hosted on G2.com.
I love everything about TaxJar. I'm 100% satisfied with the services and strongly recommend them. Review collected by and hosted on G2.com.
Tells you exactly how to file sales tax returns for each state. You can do this manually or automatically for an additional fee Review collected by and hosted on G2.com.
The dashboard doesn't tell you if you missed a tax filing. Would be great if it did Review collected by and hosted on G2.com.
