--- title: TARS Reviews meta_title: 'TARS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 171 reviews by the users' company size, role or industry to find out how TARS works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 171 scale: '5' date_modified: '2026-07-13' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # TARS Reviews **Vendor:** TARS **Category:** [Bot Platforms](https://www.g2.com/categories/bot-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 171 ## About TARS Tars is an AI Agent builder platform that enables enterprises to automate workflows and customer interactions with reliable, intelligent, and scalable AI Agents. The easy-to-navigate visual drag-and-drop builder and AI configuration options make the building process straightforward. Tars allows users to maintain complete control over knowledge addition, ranking, ingestion, and more through sectional indexing for deep document understanding. Additionally, over 300 built-in tools make it easy to build customized AI Agents that work with your data and connect to your tech stack. The platform's evaluation systems ensure Agents perform accurately and consistently, while live chat capabilities enable seamless routing of complex cases to human teams when needed. Users can deploy their AI Agents across multiple channels by embedding them on websites or connecting them to platforms like Slack and WhatsApp. With comprehensive analytics, users can track every interaction through full conversation transcripts for continuous improvement at each step of the flow. ## TARS Pros & Cons **What users like:** - Users love the **bot customization** features of TARS, enhancing brand consistency and user engagement effectively. (1 reviews) - Users value the **customer success** from TARS, noting significant lead increases through fun and engaging bot interactions. (1 reviews) - Users value the **customizability** of TARS, allowing for unique branding that enhances engagement and leads. (1 reviews) - Users love the **customization options** of TARS, allowing unique bots that enhance brand consistency and engagement. (1 reviews) - Users love the **ease of use** of TARS, enhancing lead generation with fun and engaging forms on any device. (1 reviews) - Users love the **easy creation** process of TARS, resulting in increased engagement and customized bots for branding. (1 reviews) - Users love the **ease of use and customizability** of TARS, leading to increased engagement and lead generation. (1 reviews) - Users find TARS' bot to be **intuitive and user-friendly** , enhancing engagement and lead generation seamlessly. (1 reviews) - Personalization (1 reviews) - Sales Improvement (1 reviews) ## TARS Reviews ### 1. A good experience with chatbot Tars. **Rating:** 5.0/5.0 stars **Reviewed by:** Akshay A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2020 **What do you like best about TARS?** Very easy to use system with an amazing support team. **What do you dislike about TARS?** Everything was good and it was an overall good experience. **What problems is TARS solving and how is that benefiting you?** It is helping my brand to interact directly with customers and help them raise tickets. With the help of it we are actually able to reach out to our customers more. ### 2. Best in the industry! **Rating:** 5.0/5.0 stars **Reviewed by:** Arunima R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2020 **What do you like best about TARS?** Team is very supportive. They work closely with their clients to resolve the issues promptly. **What do you dislike about TARS?** Analytics is something TARS can build upon. The present structure serves the basic purpose but advanced analytics is missing. **What problems is TARS solving and how is that benefiting you?** Improving the conversion rate of our form page. ### 3. TARS chatbot **Rating:** 4.5/5.0 stars **Reviewed by:** Mrunali P. | Junior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2020 **What do you like best about TARS?** Ease of implementation Friendly UI Easy to configure API Support **What do you dislike about TARS?** Limited customisation for look and feel. **What problems is TARS solving and how is that benefiting you?** We are primarily using BOT for first level of customer interaction for sales. We are able to keep customer engaged due to BOT on our sales site. ### 4. TARS as a coaching tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2020 **What do you like best about TARS?** Easy to learn requiring little technical skills. The result is a very engaging tool that nudges learners during a prolonged programme to complete tasks and prepare for workshops. **What do you dislike about TARS?** A couple of more survey tools to collect learner feedback. Currently limited to rating on a 5 Star rating scale. **What problems is TARS solving and how is that benefiting you?** A useful tool to engage learners during extened learning journeys. TARS nudges them to complete activities and helps coach them to think about critical issues ### 5. Title for your review: Easy to use chatbot builder with great features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about TARS?** Tars chatbot builder is very user friendly and anybody with little to no technical expertise can get started with chatbots within minutes. Our customer success manager was very helpful and gave us a good on boarding experience. We were trained by her and all of their features that aligned with our use case were highlighted very smoothly. **What do you dislike about TARS?** Nothing that comes to my mind right away. Tars has been very helpful and proactive in the way they dealt with us. **What problems is TARS solving and how is that benefiting you?** We have signed up with Tars as a reseller and have been pitching chatbots to our existing and new clientele. The customisation options that Tars provide is what I like the most. ### 6. Tars review **Rating:** 5.0/5.0 stars **Reviewed by:** Stuti A. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2020 **What do you like best about TARS?** We started using TARS about a year ago to use it as a conversational landing page (CLP). I was not aware of this term until we started using TARS! Using Tars as CLPs has helped us achieve good numbers as compared to the landing pages we were using. The dashboard is also very user-friendly with drag and drop features and anyone can create a fully functioning bot in just 20 mins!! The leads generated are also of quality. Using bots, we were able to generate quality leads by asking the visitors a bunch of qualifying questions! The success team is also very proactive! They help us with the best practices that will help us achieve better numbers. They also help us with other use cases where we can use their bots as well. We definitely recommend TARS! **What do you dislike about TARS?** Nothing as of now ........................... **What problems is TARS solving and how is that benefiting you?** We wanted to get good conversation rates in our google ad campaigns. TARS has helped us achieve those numbers and is giving us a good RoI! ### 7. Super functional for training on communication in a sales role! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about TARS?** The ability to hyper-personalize the conversation simulation with names! **What do you dislike about TARS?** It takes quite a long time to build but that isn't anything that can be changed. **What problems is TARS solving and how is that benefiting you?** Correct communication flow and style ### 8. It is not just the chatbot, but the chatbot strategy **Rating:** 4.0/5.0 stars **Reviewed by:** James R. | Medical Technologist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2019 **What do you like best about TARS?** I like how you can design the chatbot to your customers needs. **What do you dislike about TARS?** What I see in most chatbot programs is that they show limited amount of understanding to apply the chatbot they created and to use. However, the understanding given is limited and directly related to the chatbot actions. But the most important thing is to learn how to identify the customer's needs, and then tie them to chatbot actions to create a solution. Many people with chatbot solutions have a limited understanding on how to use them, thus the chatbots relative value goes down for the user, and the creator for the company. If we could get a course on chatbot strategy and flows scripts then we could create a better success for the customer and therefore our success would be better, and then ultimately, your success would be better. Please think about this and create a course on effectively utilizing chatbots, strategy, and tactical application. Thanks. **What problems is TARS solving and how is that benefiting you?** I am not using chatbots that much because of my lack of understanding on how to use chatbots. I am not speaking of the simple use of chatbots, I get that, but I feel at a loss as far as translating customer needs into effective chatbots. ### 9. Tars - an amazing adventure to lowering staff costs and to generate leads **Rating:** 5.0/5.0 stars **Reviewed by:** Neil P. | Sr. Software Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2019 **What do you like best about TARS?** I love that the staff at TARS are all about making something happen. If it doesn't work how you think, they work with you to get it right... which is usually myself doing something weird. TARS is an amazing tool to help users and gain leads. It has a great track record. Now with a template library, it is so easy to set up and use for many situations from real estate to agencies to support. I have used the tool for years and unlike many tools out there, TARS has been a solid and great tool in my arsenal of web tools. It has been completely worth the money. If you are considering this tool for simplifying your workload as a small business or a lone corp marketing agent... this is the one you need. Top ten in my toolkit. **What do you dislike about TARS?** I'd love a feature they don't have, I'd love it to read emails, look for specific ones and use the bot patterns to process the email as the bot would. Just a way to add more lead options. I love the tool. There really is not a down side to the tool or their staff working with us on the tool. While it's not a fail for the TARS tool set, it is a want from me. **Recommendations to others considering TARS:** This is the tool you need, one of my tops ten! **What problems is TARS solving and how is that benefiting you?** I needed to help vendors of my site sell more items in the marketplace and to help vendors work on their site changes when the office staff were offline. This tool saves my company money and time to handle common questions and issues that users have. We also use the data later to make our process cleaner and better for the vendors. It is simply the best, most flexible chat bot self help tool I use and offer to my clients. I have tried others and nothing compares to the flexibility the tools offers, the support the TARS team offers or the new features always coming down the pike. ### 10. Smartest Technology with Excellent Customer Support !! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about TARS?** The centre piece of this platform is the DIY builder. It is very easy to build bots using the maker dashboard and you need no technical or coding expertise to build a complex chatbot. Also you can customize the UI quite easily through the maker dashboard. It gives you the power to build a super engaging bot **What do you dislike about TARS?** To be honest, there is nothing as of now. **Recommendations to others considering TARS:** Very easy to use, reliable with great customer support. **What problems is TARS solving and how is that benefiting you?** It has helped us in automating customer support and generating leads from the organic traffic coming in our website. ### 11. The most user friendly chatbot creator on the market. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2020 **What do you like best about TARS?** I love the pre-built templates and intuitive widgets used to create conversations. **What do you dislike about TARS?** Wish it would integrate with Facebook Messenger **Recommendations to others considering TARS:** I highly recommend giving Tars a try if you are looking for a highly intuitive chatbot builder with impressive reporting. **What problems is TARS solving and how is that benefiting you?** Chatbot really help to optimize and improve landing page conversions. ### 12. Pretty happy and helful service **Rating:** 4.5/5.0 stars **Reviewed by:** Sathish A. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2020 **What do you like best about TARS?** Simple ease of use. Options to create flow. Good support from company **What do you dislike about TARS?** Nothing much. Pricing between upgrade plans are too steep **Recommendations to others considering TARS:** Continue doing the awesome work **What problems is TARS solving and how is that benefiting you?** Qualifying leads. have able to achieve that to an extent with some exception of course ### 13. Easy, customizable bots and excellent support staff! **Rating:** 5.0/5.0 stars **Reviewed by:** Sana S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about TARS?** Easy to use, Customizable to various Usecases, User friendly, ---- Cooperative team and support staff! Pleasure to work with them! **What do you dislike about TARS?** I have to still learn how to work on the NLP part of the bot to make it more user friendly. No dislikes as such! **What problems is TARS solving and how is that benefiting you?** Automating Customer Service and internal processes for our clients. ### 14. It is a very good platform to generate leads and engage customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2021 **What do you like best about TARS?** We can customize the chatbot as per our need. **What do you dislike about TARS?** few drawbacks like integration with our crm **What problems is TARS solving and how is that benefiting you?** Engaging customers directly through our website and generating leads ### 15. Best tool for chatbot development without coding. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2020 **What do you like best about TARS?** Integration of tars chatbot with our website **What do you dislike about TARS?** Button design, It may better to have both vertical and horizontal button designs **What problems is TARS solving and how is that benefiting you?** With out coding we can build the chatbot ### 16. Simple and Effective Chatbots **Rating:** 4.5/5.0 stars **Reviewed by:** NaveenKumar N. | Performance Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2019 **What do you like best about TARS?** Easy to learn, simple to set up, and no more spending the budget on development. Using Tars, it is easy to reach the customers and fulfill their expectations. Tars will not have any performance impact to the website response time which is good. Chat bot templates will save your time and effort to implement. API integration is another pro of having Tars. Extensive help and documentation is very useful. **What do you dislike about TARS?** Nowadays lots of pop-ups in any website. Email newsletters, cookie consent, exit intent, and having chat bot might overkill the website. Also, users or visitors are smart enough to differentiate whether they are chatting with the human or automated bots. **Recommendations to others considering TARS:** Tars is good marketing software and lead generating tool. **What problems is TARS solving and how is that benefiting you?** Connecting with customers off-hours and collecting the leads to touch base later to my visitors. ### 17. Tars review **Rating:** 5.0/5.0 stars **Reviewed by:** Madhur S. | Assistant Manager COE, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2020 **What do you like best about TARS?** The platform is good, user friendly ( UI is very good), team is very supportive while solving queries **What do you dislike about TARS?** Gambit transfer from one bot to another bot **What problems is TARS solving and how is that benefiting you?** Leads generation, within and outside organisations ### 18. U GRO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about TARS?** UX , simplicity and usability for customers **What do you dislike about TARS?** More features and flexibility in the chatbot **What problems is TARS solving and how is that benefiting you?** Making seamless customer journey without requiring any landing page ### 19. Customer service delivered pronto !! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2020 **What do you like best about TARS?** TARS is extremely customisable and can be built for any number of used cases. Suffice to say, my medical doctors are now engineering chatbots. So its simple **What do you dislike about TARS?** Dislike is a strong word; I would love for AI, would love for it to allow me to configure a vocabulary so that responses to a question are not just tiles or dropdowns. Want the ability to converse in customers language; need to be able to understand their free text inputs and respond contextually . Will give customers freedom of not having to traverse a flowchart and save time typing what they exactly want **Recommendations to others considering TARS:** Fantastic solution if you know what you are looking for and specifically you have conversational engineers who know how to makethe conversation seem non-laborious. The team at TARS is flexible and always proffer help with a smile. The software is very flexible and intuitive. **What problems is TARS solving and how is that benefiting you?** Menu based navigation means customers are traversing what you have configured; this is time consuming and irritating at times, when you dont hit the right path. Therefore, a free text based reponse menu will be really helpful ### 20. Excellent Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Alex J. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2018 **What do you like best about TARS?** Fast and responsive customer support. Easy to use UI Frequent introduction of new features **What do you dislike about TARS?** Display of chat nodes becomes a bit hard to read when you have set up many of these like we have. Also, you can't export/print these out. **What problems is TARS solving and how is that benefiting you?** It helps answer simple and frequently asked questions from customers so help free up our phone lines during peak call hours. It also answers customers questions or allows them to leave messages for us after-hours. ### 21. The only choice for lead intake. **Rating:** 5.0/5.0 stars **Reviewed by:** Stef B. | Sole Proprietor, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2019 **What do you like best about TARS?** It's not easy to know where to start. Since I first started with HelloTars, I immediately saw an increase in leads. Because the forms are fun and easy to use on mobile and desktop, I had more people complete long forms. The bots can be injected with personality that keeps people entertained and willing to continue. Each of my bots are customized to my brand. Used as a pop up or leaving my site or social entirely still looks like my company giving respondents a feeling of consistency and safety. Bonus! You can add animated files to your backgrounds. Your design choices are pretty limitless. **What do you dislike about TARS?** I can't think of any issues. When I run into a limitation, Ish at Tars makes it work every time. Upgrades and new integrations like Zapier are on what seems like an endless roadmap. **Recommendations to others considering TARS:** Tars is for the expert and novice alike. Anyone in sales is losing out by not automating the process of intake for new leads. As a digital company with very few humans, my Tars bots do a lot of heavy lifting for me. Allowing me to be more human to my clients. **What problems is TARS solving and how is that benefiting you?** Getting sensitive information and keep users engaged on long forms. ### 22. The High-speed, most advanced and powerful ( yet old looking ) Chatbot tool **Rating:** 4.5/5.0 stars **Reviewed by:** Nitesh M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2019 **What do you like best about TARS?** I have used dozens of chatbot tools but TARS surpasses all of them with its feature richness, flexibility and speed. I love to use it as the landing page for ad campaigns. .. and then 400+ chatbot templates is like a ready-made superstore for digital agencies. **What do you dislike about TARS?** Despite everything, it still looks old in terms of design. The 'branding logo' placement is also weird. I wish if this hyperactive team gets some time to breathe and then look at the UI section of their own chatbot, especially in the form of a widget. They recently the 'Powered by Tars' branding but the old one was still better. frontend UI team needs a new chief I believe. ( The backend and the dashboard is already amazing ) **Recommendations to others considering TARS:** Highly recommended for chatbot needs and instant high-converting landing page creation. **What problems is TARS solving and how is that benefiting you?** Powerful ad campaigns with high speed and more converting landing pages. ### 23. Chatbot kings!! **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Yash C. | General Practitioner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2020 **What do you like best about TARS?** The ease with which we can manage the chatbot a designed by them! It is super convenient and easy to modify. And their customer support team especially akshiti has been very supportive and helpful! **What do you dislike about TARS?** Few tracking features regarding data could be improved but overall it is very difficult to dislike anything about them! **What problems is TARS solving and how is that benefiting you?** We have been designing a chatbot to answer medical queries. Using the chatbot we realised what queries patients usually need answered and what is their preference compared to live chatting! ### 24. Great team to partner with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2020 **What do you like best about TARS?** User Experience, ease of deployment and time to delivery is very quick **What do you dislike about TARS?** Not really anything here but surely would like the Support on incoming leads through them **What problems is TARS solving and how is that benefiting you?** Helping customers to solve their business problems whether customer support, Lead generation or operations automation ### 25. Excellent ChatBot !!!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Anudeep R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2020 **What do you like best about TARS?** A very good chatbot at reasonable price. For each message we can keep timing, validations, emojis, there UX is awesome. Creating flow is very easy. **What do you dislike about TARS?** Cloning option the whole chatbot, this option is not there. Except this every thing is fine **What problems is TARS solving and how is that benefiting you?** After 8 PM we won't answer any chats, people visit our website and leave without sharing their details. So by using TARS, we are getting leads at 2-4 daily at night times. ### 26. Best Conversation Chat Bot **Rating:** 5.0/5.0 stars **Reviewed by:** Avinash K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2020 **What do you like best about TARS?** Tars team support, they really helped me in improving our companies chat bot to generate more leads and increase the customers credibility. **What do you dislike about TARS?** The are very helpful no dislikes.geart keep it up **Recommendations to others considering TARS:** Chatbot means Tars don't think of anything...🙂 **What problems is TARS solving and how is that benefiting you?** Lead generation bots Conversation bots Continuously pitching customer for upgrading the bot is very impressive ### 27. A Platform To Build Your 1st Chatbot **Rating:** 3.5/5.0 stars **Reviewed by:** David L. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2020 **What do you like best about TARS?** - a lot of ready templates to kickstart your bot creation. - I think they are the pioneer who created PPC chatbot - a simple platform with huge flexibility & potential - various types of learning options including knowledge base, video tutorials & community support forum. **What do you dislike about TARS?** - a bit technical to integrate with other services - the UI need improvement **What problems is TARS solving and how is that benefiting you?** I use Tars for lead generation. ### 28. Awesome AI Chat **Rating:** 5.0/5.0 stars **Reviewed by:** SocialMedia D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2020 **What do you like best about TARS?** Perfect for business of any size. Well designed templates and terrific customer service. **What do you dislike about TARS?** Nothing as of today, will surely add if encounter any. **What problems is TARS solving and how is that benefiting you?** People come to our site and it is not possible always for a person to chat live. This product solves the purpose. ### 29. The Next Gen Chatbot **Rating:** 4.5/5.0 stars **Reviewed by:** Harish U. | Performance Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2019 **What do you like best about TARS?** Customizations makes it feel more like personal assistant **What do you dislike about TARS?** User interface could be improved for better user engagement **Recommendations to others considering TARS:** Just go for it - Really an effective way to engage your users **What problems is TARS solving and how is that benefiting you?** Knowing the intent of the user and customizing content accordingly ### 30. Effecticice chatbot for my web site **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel L. | Online Marketing & Advertising Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2019 **What do you like best about TARS?** It was relatively easy to build a basic chat bot and embed it on my web site **What do you dislike about TARS?** That my plan still shows tars branding even though I paid for it **Recommendations to others considering TARS:** TARS has been great for allowing me to build a chatbot on my site without prior experience of chatbots. There are more advanced features which I hope to use in the near future. **What problems is TARS solving and how is that benefiting you?** I’ve gotten some leads from using the bot. I’ve had some minor issues that required support but nothing big ### 31. TARS chatbot for marketing and lead generation is better and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit S. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2019 **What do you like best about TARS?** Technical support & ease to approach the team for the help. Cool features like google calendar etc. Adding new features or functionality every time. **What do you dislike about TARS?** I think the subscription cost, small startups cant afford this cost. There should be something for them. There should be video tutorials for all the API integrations use-cases. It will help non technical startups to create the bot with API integrations. **Recommendations to others considering TARS:** TARS is most easy to use platform ini comparison to another Bot platforms. Do give one shot to TARS and you will see the potential of this platform **What problems is TARS solving and how is that benefiting you?** Majorly using for marketing purpose to generate leads and passes it to the team on real time. Conversion rate is better for these leads. ### 32. Fantastic chatbots for lead generation **Rating:** 4.5/5.0 stars **Reviewed by:** Marius G. | Growth Hacker, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2019 **What do you like best about TARS?** Collecting leads is a breeze with the Tars chatbots. The difference in conversion rate between classic forms and chatbots is massive, people are much more likely to answer to a chatbot. I also love the ability to send each answer as an event in Google Analytics, it makes it so much easier to understand how users are interacting with the chatbots. **What do you dislike about TARS?** The user interface when making chatbots is not the greatest, it could use some improvement. I got used to it now, so this is not an issue for me anymore. **Recommendations to others considering TARS:** Check out their onboarding videos first and use one of the existing templates that is similar to your needs, you'll be saving a lot of time. **What problems is TARS solving and how is that benefiting you?** I mostly gave up on landing pages and just use the full-page chatbots now. No need to spend time anymore to build up landing pages, the process is much faster now and converts better. ### 33. Amazing experience with conversational bot! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2019 **What do you like best about TARS?** I was introduced to Hellotars a year back. Since then we have created and deployed multiple personalized product and services based chatbots. I must say this is a great tool to generate leads in volume. Regular updates in the features including API based enhancements make the difference from other bots. The best part is the quick customer support whenever you raise a request. **What do you dislike about TARS?** chatbot should have an option to allows users to indicate their need for a human or give a flag off to the human counterpart. **Recommendations to others considering TARS:** Having a chatbot is the website will definitely fetch better results for your business with driving for interaction with the web assets. **What problems is TARS solving and how is that benefiting you?** Mainly inbound lead generation through web traffic conversions. Visitors feel more comfortable with a chat rather that filling up forms. Chatbot is working for us as a inbound channel to generate leads in volume. ### 34. Great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2020 **What do you like best about TARS?** Great customer support and always available to chat via email **What do you dislike about TARS?** Can be hard to learn that platform and system and may need to reach out to support for more advanced code **What problems is TARS solving and how is that benefiting you?** Diverting customers to the right pages. We have blog focused so having customers find the right blogs is paramount ### 35. Flexible And Powerful (But A Bit Of A Learning Curve) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2019 **What do you like best about TARS?** Graphical chatbot building for simple functions in a flow chart-like manner. More complicated calculations based on user input possible, with some added work (but geared more for a more savvy programmer). **What do you dislike about TARS?** Calculations need to be linked to a script library which requires extra steps. Won't work with Facebook Messenger. **Recommendations to others considering TARS:** Make use of TARS's consulting offers. **What problems is TARS solving and how is that benefiting you?** I created a shaving problem-solver app that has been well received in my niche' community. I have also used it as a lead generation tactic and the results are far above what I have previously gotten with the typical lead-gen apps (slide-in, page overlay, header bars, etc.). ### 36. Building a Conversation with our customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2019 **What do you like best about TARS?** I like how TARS uses case studies to show what's possible using chatbots. **What do you dislike about TARS?** I'm currently looking for different templates to be provided so it can be easier to create chatbots for my customers. **What problems is TARS solving and how is that benefiting you?** The problems I'm solving are the ones dealing with my customers trying to connect with their target demographic. ### 37. client review tars **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2019 **What do you like best about TARS?** I like that you now have more templates to start with **What do you dislike about TARS?** It still seems difficult to get it to function the way I want it to **What problems is TARS solving and how is that benefiting you?** getting visitor attention when they land on a website ### 38. Very convenient to get a bot done quickly, without tech hassle **Rating:** 3.5/5.0 stars **Reviewed by:** Sébastien B. | COO, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2019 **What do you like best about TARS?** Super intuitive, and fast, nice also to have templates. **What do you dislike about TARS?** A few bugs prevent it from working fully well on browsers other than chrome. The price is also too high I think for this kind of product. Maybe more price slices would help smaller businesses get access to it. **What problems is TARS solving and how is that benefiting you?** Was using it for an initial market study, to quickly and conveniently provide my users a way to answer a few questions and register for a service. Then I was able to collect the data. ### 39. TARS helped me build a chatbot for generating leads for my design company. **Rating:** 5.0/5.0 stars **Reviewed by:** alan m. | Mr, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about TARS?** Quite a few things. Firstly, the ease of developing and implementing a chatbot is quite overwhelming. You can literally build and implement the chatbot on your website with 2 hours of signing up on their bot builder. The best part is that you can even make design changes to suit your brand. If you’re collecting leads for your business, the API feature lets you dump your leads directly to your CRM. The TARS team has been really helpful in terms of the support they provide. **What do you dislike about TARS?** I have been their customer for the past 2 years now and there is nothing that I could complain about. **Recommendations to others considering TARS:** Get it !! **What problems is TARS solving and how is that benefiting you?** I was getting good amount of traffic on my website but didn’t have the functionality of capturing lead data. With the chatbot, I have been able to capture considerable number of leads to generate revenue for my design company. ### 40. An easy way to build a chatbot **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2019 **What do you like best about TARS?** I liked that TARS provides an onboarding Video where they explain everything in detail how the platform works. That was really helpful for me. With this tool it was really easy for me to understand how to build a chatbot - and I haven't built one before. A big advantage is that it is really fast and easy to build a chatbot, especially because TARS provide examples for certain topics you could use. **What do you dislike about TARS?** I was very satisfied with the platform - no painpoints **Recommendations to others considering TARS:** It is very useful to check out the onboarding video before starting to create a chatbot. **What problems is TARS solving and how is that benefiting you?** I checked out TARS to see how chatbots are created and to gain information about what you can do with a chatbot. It was really interesting and revealing. ### 41. Awesome product.... **Rating:** 5.0/5.0 stars **Reviewed by:** Srikanth S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2019 **What do you like best about TARS?** Ease of use, useful features , been the first chat bot I have used **What do you dislike about TARS?** The hipaa compliant version is expensive to subscribe **Recommendations to others considering TARS:** A simple chat bot for the non programmer **What problems is TARS solving and how is that benefiting you?** Gives our medical assistants to do more stuff that is less routine ### 42. Easiest way to build an interactive conversation with prospects **Rating:** 5.0/5.0 stars **Reviewed by:** Prasanna K. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2019 **What do you like best about TARS?** Availability of templates Easy to build more conversational exchanges Ability to use zapier and Google sheets High conversions from landing to conversations **What do you dislike about TARS?** Too much functionality and possible ways to build. Takes some time to learn how to use all the power. **What problems is TARS solving and how is that benefiting you?** Needed a way to capture leads while helping prospects find what they need on our site. Got more conversions in the last week than the last 6 months. ### 43. Tars is my favorite **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about TARS?** There are a number of different chatbot options on the market but Tars is by far my favorite. The interface is so easy to use. They are constantly adding new features and their newsletter is always funny but educational. I find the team great to work with as well. Always helpful and fast to answer questions. **What do you dislike about TARS?** I feature I would like to see is the ability to easily develop a landing page using a Tars chatbot. I'm not as technical as others so that's a little more cumbersome for me. The chatbot itself is very easy to work with. **Recommendations to others considering TARS:** Tars is always innovating. The support team is awesome. **What problems is TARS solving and how is that benefiting you?** We are helping customers add chatbots to their offerings. My business partner develops mobile apps so we have several chatbot enabled mobile apps. Clients love them! ### 44. The most flexible chat bots tool with amazing support customer service! **Rating:** 4.0/5.0 stars **Reviewed by:** Ronald S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2019 **What do you like best about TARS?** 1. Custom and flexible chat bots workflow 2. Easy to use and video totorial available 3. Steady feature releases by the developers 4. Chat bots preview on the dashboard to test & see the workflow 5. Amazing and responsive customer support **What do you dislike about TARS?** 1. Not having auto align gambit placement (I'm a little bit of OCD) 2. Don't have Pop-Up features gambit descriptions when hovering the mouse cursor **Recommendations to others considering TARS:** If you're looking to build chat bots on any kind of websites and do not want tied to specifit platforms such as Facebook etc. Hello Tars does the job for your business and have an amazing customer support who responsive and really helping you is GOLD! **What problems is TARS solving and how is that benefiting you?** The freedom and ability to create chatbots and logic workflow on any kind of websites (WordPress, HTML, etc) and not tied to specific platforms such as Facebook. ### 45. GetVisible Recommends TARS Chat Robot **Rating:** 5.0/5.0 stars **Reviewed by:** Jason C. | Chief Strategy Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2018 **What do you like best about TARS?** So there's a couple of things we like about it. First of all, we tend to look for unexpected experiences when building websites for clients. And we also acknowledge that straight forms are sort of boring. What we like about TARS are two different aspects. First is that it's really easy to set up the conversation tree. The interface is just easy to use. The second thing is not about the interface but more about the engagement with the end user. The numbers don't lie. People for now like chat bots. And you can control the timing of the sequences to customize the experience. **What do you dislike about TARS?** It's cumbersome with the drag and drop experience to connect "gambits". so that part could use a different method to create a chat experience with a lot of questions. right now there is just one interface. In truth though i don't believe that there are too many circumstances where one would need a chat with more than 10 questions, so maybe this concern isn't a big deal. **What problems is TARS solving and how is that benefiting you?** Collecting data for our SEO and Adwords clients is our main concern. Getting high conversions without sacrificing quality is key. ### 46. Tars kick ass **Rating:** 4.0/5.0 stars **Reviewed by:** Tony J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2019 **What do you like best about TARS?** That Tars removed about 60-70% of our customer support tickets and that it's really easy to configure and tailor to your needs, drag/drop, connect and you are good to go. **What do you dislike about TARS?** When you are building complex bots the canvas tend to be quite cluttered and connecting external services usually require some kind of dev skills or middleware as Zapier etc. **Recommendations to others considering TARS:** If you are planning to use more advanced functions (API calls) make sure to involve your goto developer when you plan your implementation. **What problems is TARS solving and how is that benefiting you?** We use Tars to minimize the load on our customer support. **Official Response from Vinit Agrawal:** > Thanks Tony for writing the review. 60-70% reduction in support ticket is an amazing impact. Great to see to succeed with Tars :D The idea behind Tars is No Code Development. We are constantly making improvements in the product which allows non-developers to build their chatbots without loosing on the advanced features like Data Integrations. We are currently working on a feature to make it very easy for anyone to connect Tars with external services for seemless Data flow. Thanks again for your feedback :) ### 47. Great customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Antionette L. | Local Growth Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2019 **What do you like best about TARS?** TARS are a perfect way to interact with a potential prospect without you being there and to capture leads. **What do you dislike about TARS?** I do not have any dislike. TAR team is always making improvements to the product. **Recommendations to others considering TARS:** Great product and customer support. **What problems is TARS solving and how is that benefiting you?** Increasing lead capture. ### 48. It keeps getting better **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about TARS?** The developers are very accessible and do a great job of listening to customers needs and updating the product accordingly. They don't shy away from things just because doing something might be tough to do. **What do you dislike about TARS?** If I had to say one thing it would be the coloring of the dashboard and how it is somewhat clunky to change the popup icons of the robots. Maybe that's branding but the colors are not appealing to me - luckily there is customizability so my preferences don't matter. **What problems is TARS solving and how is that benefiting you?** I am using as a virtual concierge to direct people to information they are searching for on my websites. I also look forward to using as a scheduling tool in the near future once they integrate with Google Calendars. ### 49. Great Product and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Riddhi D. | Senior Analytics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about TARS?** Ability to customize workflows and set up conditional rules. Good user experience with the bot. Seamless integration with the existing website and with analytics and ad platforms for better analysis and data collection **What do you dislike about TARS?** Lacks the ability to serve dynamic content based on URL parameters being passed while opening the bot. **What problems is TARS solving and how is that benefiting you?** we are using it to increase the volume of leads generated for our client businesses and also for reducing the cost per lead for the clients. ### 50. Showcases my storytelling skills **Rating:** 5.0/5.0 stars **Reviewed by:** Allan C. | Chief Editor & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2019 **What do you like best about TARS?** Tars has all the right tools I need to design and publish a chatbot. They understand the industry so they're able to introduce and support the right features. You'll notice how they took some UI shortcuts in favor of practicality because the folks know what parts are critical or not. **What do you dislike about TARS?** The trickiest part for me is deciding when to add a chatbot widget. I also have a chat widget and other pop-ups. I could use guides on when to use which CTA tool. **What problems is TARS solving and how is that benefiting you?** Decreasing bounce rate, increasing visitor engagement, and showcasing info that they'd otherwise miss out if they weren't highlighted by my bots. ## TARS Discussions - [How soon can we expect AI Bot from Tars?](https://www.g2.com/discussions/25230-how-soon-can-we-expect-ai-bot-from-tars) - 1 comment, 1 upvote - [How to integrate TARs with CRM platform like Salesforce?](https://www.g2.com/discussions/16230-how-to-integrate-tars-with-crm-platform-like-salesforce) - 2 comments, 1 upvote - [What is TARS used for?](https://www.g2.com/discussions/what-is-tars-used-for) - 1 comment - [View TARS pricing details and edition comparison](https://www.g2.com/products/tars/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+00%3A45%3A55+-0500&secure%5Bsession_id%5D=36010e1f-615b-4c38-be9c-378ef3c8665a&secure%5Btoken%5D=4791aa69f4fc7f8fead58fde8497ac68dc3c67664795f7044184910d1cebf36b&format=llm_user) ## TARS Features **Messenger** - AI - Live Chat - Customization Interface **Responses** - Customization - Control - Route To Human - Menu bars **Generative AI** - AI Text Generation - AI Text Summarization **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Agentic AI - Bot Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top TARS Alternatives - [Landbot](https://www.g2.com/products/landbot/reviews) - 4.7/5.0 (306 reviews) - [Verloop.io](https://www.g2.com/products/verloop-io/reviews) - 4.7/5.0 (226 reviews) - [Chatfuel](https://www.g2.com/products/chatfuel/reviews) - 4.4/5.0 (43 reviews)