# Talkwalker by Hootsuite Reviews
**Vendor:** Hootsuite  
**Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 137
## About Talkwalker by Hootsuite
Talkwalker is the market-leading consumer intelligence company. We bring in data from 30+ social networks, 150 million websites, and 100 data partners for a truly unified view of consumers. Our platform incorporates five products for one seamless experience: Social Listening Social Benchmarking Media Monitoring Customer Feedback Analytics Audience Insights Blue Silk™ AI drives the magic of Talkwalker. It uses our NLP and Generative AI technology to enrich the data, categorize it fast, and surface the most actionable insights. Talkwalker is the platform of choice for over 2,500 brands. Find out more at www.talkwalker.com.



## Talkwalker by Hootsuite Pros & Cons
**What users like:**

- Users highlight the **fantastic customer support** of Talkwalker, noting excellent engagement and insightful assistance throughout their journey. (2 reviews)
- Users value the **insightful analytics** of Talkwalker, which enhance understanding and engagement with digital conversations. (1 reviews)
- Users value the **highly customizable** features of Talkwalker, enabling tailored solutions across various channels. (1 reviews)
- Users value the **extensive feature quantity** in Talkwalker, allowing for great customization and channel coverage. (1 reviews)
- Users appreciate the **customizable filtering options** of Talkwalker, enhancing their search capabilities across various criteria. (1 reviews)
- Implementation Ease (1 reviews)
- Innovation (1 reviews)
- Multi-platform (1 reviews)
- Users value the **customizable search functionality** of Talkwalker, enabling tailored insights across various parameters. (1 reviews)
- Training (1 reviews)

**What users dislike:**

- Users note significant **platform limitations** , including data caps and challenges with editing queries alongside visualizations. (2 reviews)
- Users find the **complex features** of Talkwalker challenging to set up and manage, leading to a steep learning curve. (1 reviews)
- Users find the **complexity** of Talkwalker challenging, as it requires time to learn and manage effectively. (1 reviews)
- Users face **data inaccuracies** due to coverage gaps, impacting the overall effectiveness of Talkwalker by Hootsuite. (1 reviews)
- Users find the **difficult setup** to be a main drawback, requiring time to master and navigate the complex system. (1 reviews)
- Users find the **query editing experience lacking** , as it doesn&#39;t allow edits within the graph view. (1 reviews)
- Learning Curve (1 reviews)
- Limited Credits (1 reviews)
- Users find the **limited social listening** feature frustrating, as it restricts access to only the past 30 days of conversations. (1 reviews)
- Not Intuitive (1 reviews)

## Talkwalker by Hootsuite Reviews
  ### 1. Easy to Use with Powerful Cluster Analysis

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amber N. | Manager, Strategic Insights, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Talkwalker by Hootsuite?**

I find Talkwalker by Hootsuite super easy to use, and it gets me the information I need, laying it out nicely. I really love the cluster analysis and how it can synthesize key themes in a huge data set. I'm impressed with the consistently making improvements and the easy user interface. The Boolean features help me get exactly the results I need and want. Clusters are increasingly helpful, and I love how easy it is to look through full data. I consistently use these for client research and can rely on the platform without worrying about glitches. Setting it up was very easy.

**What do you dislike about Talkwalker by Hootsuite?**

I wish we could share clusters between accounts. Many times I create one and want to share the interactive cluster with team members.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

I use Talkwalker by Hootsuite for landscape and cluster analysis, and brand visibility in earned media. It's super easy to use, provides the info I need nicely, and synthesizes key themes in large datasets. I rely on it for consistent client research without worrying about glitches.

  ### 2. Powerful insights that go beyond traditional listening tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jennifer  D. | Director of Digital Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2025

**What do you like best about Talkwalker by Hootsuite?**

I really like how Talkwalker provides insights we couldn’t access in the past. The data and content are not only useful but also genuinely interesting to explore. It goes far beyond just measuring digital conversations and, compared to similar products, it feels like the frontrunner. The team has also been excellent—very engaged during onboarding and training, making the implementation process smooth and collaborative.

**What do you dislike about Talkwalker by Hootsuite?**

The main drawback is that it’s not the easiest product to set up or manage at the start. Because it’s a complex platform, it takes time to get comfortable, learn the system, and sort through the volume of information. That said, the learning curve is somewhat expected given the depth of the tool.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

I wouldn’t say it’s solving a problem as much as it’s opening up our minds to new conversations and insights about our business. It allows us to explore discussions happening in channels we never had access to before, like podcasts and Reddit, where conversation is more authentic and valuable than ever.

  ### 3. Talkwalker is a social listening superhero

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacqueline M. | Social Media Marketing Manager, Marketing and Advertising, Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Talkwalker by Hootsuite?**

Talkwalker helps our brand monitor trending topics and mentions across the web. Our social media team is able to quickly and seamlessly pull reports, look at dashboards, and keep informed.

**What do you dislike about Talkwalker by Hootsuite?**

It's not the easiest platform to learn how to use, and it could be prettier/more user-friendly.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Talkwalker is our hub for social media listening. Instead of manually pulling mentions from the web and social, Talkwalker serves as a one-stop-shop for our social media listening efforts and has revolutionized the way we can report listening results to our executive team. Talkwalker has helped our organization make informed decisions.

  ### 4. Great for social listening tasks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Talkwalker by Hootsuite?**

Excellent to track conversation volume and trends

**What do you dislike about Talkwalker by Hootsuite?**

Doesn't let you edit queries in the same view as the graph

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

It lets me work on social listening projects

  ### 5. Great customer service, they show that they're invested in your success.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2025

**What do you like best about Talkwalker by Hootsuite?**

Extensive featureset - highly customizable
Great coverage across known and notable channels
Fantastic customer support reps

**What do you dislike about Talkwalker by Hootsuite?**

Some platform coverage gaps (this is more of an industry pain point though)
Limiting monthly/annual data caps

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Empowering our social team with the ability to monitor and track performance and trends across social media.

  ### 6. Decent Media Monitoring Tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2024

**What do you like best about Talkwalker by Hootsuite?**

Talkwalker has the ability to full customize your search terms while looking at sentiment, geographic locations, and media types.

**What do you dislike about Talkwalker by Hootsuite?**

One of the downsides of the version I use is that you can only search conversations from the last 30 days.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

As a public relations professional, being able to track conversations in real-time is incredibly valuable. Until AI is smart enough to do media monitoring for us, tools like Talkwalker can help.

  ### 7. The best tool for the combination of traditional and social monitoring

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about Talkwalker by Hootsuite?**

I love the layout of Talkwalker and how it pulls both traditional and social well.

**What do you dislike about Talkwalker by Hootsuite?**

Its operator can be weak and it gets annoying to have to backfill.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

I need to monitor online conversation for my clients and Talkwalker allows me to do that.

  ### 8. Top product for listening

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** September 24, 2023

**What do you like best about Talkwalker by Hootsuite?**

Ability to use Boolean logic and easily create and export topics.

**What do you dislike about Talkwalker by Hootsuite?**

There is a limit to the number of mentions of topics.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Quickly be alerted of any high risk issues that may pop up in the media

  ### 9. Cost-effective solution to social listening for SMBs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Younes  B. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Talkwalker by Hootsuite?**

I have been using Talkwalker for more than 3 years now. I like the depth the tool can go into bringing results. Even when a nano influencer or small media website mentions your brand, Talkwalker's web crawlers don't disappoint you and show you the results. In almost real-time.
The email alerts are a huge time saver too. I don't bother signing in unless it is necessary.

**What do you dislike about Talkwalker by Hootsuite?**

Nothing matters for time being. They redesign their dashboard and website recently and that's cool.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Keeping an eye on how healthy your brand's digital reputation it is. Monitoring your customer's reviews the bad and the good so you can use the good as testimonials and improve the services so you avoid future bad reviews.

  ### 10. Don't Do It- !

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Talkwalker by Hootsuite?**

Easy to set up an account. That's it. Yep.

**What do you dislike about Talkwalker by Hootsuite?**

Trapped. Easy to set up, impossible to get away from it. Ugh, you can't delete your account without going through a 3rd party request, which still hasn't worked. Users can't delete accounts in settings, zero ability to control your account. Results include every job posting on the planet. In other words, if you want an alert for ICH Q9, instead of getting information on ICH Q9, you get every single job posting that lists  ICHQ9 as part of the job, which =every quality professional on earth.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

None. Seriously.

  ### 11. Good product but expensive!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Talkwalker by Hootsuite?**

Talkwalker does a great job of monitoring the web and tracking your brand's presence.

**What do you dislike about Talkwalker by Hootsuite?**

It's a pretty expensive solution, not a great option for a business with a small budget.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Talkwalker helped us track the success of a social media campaign. It showed us how large our reach actually was.

  ### 12. Best social listening tool for brands, but maybe not for agencies

**Rating:** 3.5/5.0 stars

**Reviewed by:** Daisy K. | Senior Social Media Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2022

**What do you like best about Talkwalker by Hootsuite?**

Talkwalker has some of the best visualizations of any social listening tool, as well as dashboard creation and curation. In recent years, Talkwalker's updates have improved and expanded on these visualizations to tell a compelling story about trending topics and sentiment.

**What do you dislike about Talkwalker by Hootsuite?**

Talkwalker isn't without its glitches. Tagging in Talkwalker can be slow to update, without notifications when tagging is complete, and delays in updating new tags to the filters section.

**Recommendations to others considering Talkwalker by Hootsuite:**

I would recommend Talkwalker to those using it to monitor one brand with several different products and campaigns. Talkwalker may not be as easy to organize for agency work, especially when pitching with fast turnaround new business requests. For agencies, Talkwalker Quick Search is a valuable tool that can supplement agency work.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

One component of social listening many analysts are chasing is the tracking of viral conversations. Talkwalker's virality mapping is a strong differentiator in social listening. Its cross-topic comparison also makes analyzing different products more accessible than ever. Dashboards are simple to understand when sharing with shareholders.

  ### 13. Horrific and insulting Customer Service People

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2022

**What do you like best about Talkwalker by Hootsuite?**

The realtime dashboards and report formats. 
very flexible.

**What do you dislike about Talkwalker by Hootsuite?**

the people there are clueless about their own product.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

media monitoring for my clients. building stakeholder intellegence reports for clients.

  ### 14. Great for getting wordclouds and quick insights

**Rating:** 4.0/5.0 stars

**Reviewed by:** Luis Enrique R. | Content and Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about Talkwalker by Hootsuite?**

The thing I like the most is Talkwalker's free search feature, that allows you to get quick insights from large sets of social data without having to pay the large sums that social listening tools usually cost.

**What do you dislike about Talkwalker by Hootsuite?**

Having used other social monitoring tools like Brandwatch, Crimson Hexagon and Mention, I think that Talkwalker it's pretty similar to other tools and suffers from similar faults, like a steep learning curve.

**Recommendations to others considering Talkwalker by Hootsuite:**

The first and most important recommendation it's to try first the free search feature to get a hold of Talkwalker and to see if the info that it provides it's the one your company is looking for.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

We use social listening to showcase clients the State of their industries, companies or some hot topics. 

We also use the clouds and maps features to address the importance of certain issues in keynotes where we are panelists and want to make some points of view stronger with the use of data.

  ### 15. Fairly robust social listening suite

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sandino Angelo R. | Analytics Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2021

**What do you like best about Talkwalker by Hootsuite?**

Analytics-focused abilities. They took real care to provide meaningful ways of presenting the data that's available on social.

Robust visualization and drilldown capabilities make it easy to share the data to stakeholders internally and externally. Many visualizations are available for each widget, with thoughtful options such as applying log scaling to the data in cases of erratic charts. All of the visualization widgets are interactive and allow you to drilldown on sentiments and topics.

Dashboards are enjoyable to create and share, allowing for browser access. Report generation into PDF and Powerpoint formats are also appreciated.

Managing data and topics are also easy, there's a consistent query syntax that's used throughout the platform and can easily be used.

Documentation is also extensive in their help guides.

**What do you dislike about Talkwalker by Hootsuite?**

It can still be rough around the edges. Some error messages are difficult to decode, but client success managers are very helpful.

**Recommendations to others considering Talkwalker by Hootsuite:**

Try it out. They were very willing to give us trial access to the platform for assessment. Also, if you don't need deep analytics and tracking, you can take a look at their Quick Search solution which is also very useful.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Keeping track of client brands reputation online, and conducting social media sentiment research. A few of our services are based on this platform as a source of data.

We're working towards creating API connectivity to extract data that their engine is capturing so we can use said data for reports created on Tableau. Data captured is from most relevant online channels, except for Facebook and Instagram where no tool can actually go.

As mentioned previously, the web dashboarding ability has been a boon, as it makes it easier to convey and share the data to our internal teams as well as external clients.

  ### 16. Talkwalker is a comprehensive social listening tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessie T. | Digital Marketing Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2021

**What do you like best about Talkwalker by Hootsuite?**

The tool is very flexible and comprehensive when it comes to social listening and crisis management. As the tool is so versatile, it does mean that you need to invest time in learning and getting used to it. However, once you have done that, you reap the benefits. The platform essentially responds to what you put into it so the more you time/effort you put into it, the more it gives you in return. 

The dashboards, reports and alerts functionality have proved really useful, with the tool allowing us to set up and share the different reports with various stakeholders. 

The customer support is excellent and my Customer Success Manager is very responsive.

**What do you dislike about Talkwalker by Hootsuite?**

Our company name is quite generic, so our topics pull through some irrelevant mentions that we have to manually sort through (either by adding to our exclusions list or by deleting the mention). The tool is not quite intuitive enough to pre-empt which mentions are not relevant by deleting the mentions alone.

**Recommendations to others considering Talkwalker by Hootsuite:**

Talkwalker is a comprehensive social listening tool and is fairly easy to use once you know how. The customer service support is also superb, with a Customer Success Manager always on hand to assist if needed.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Using the tool has meant we are able to monitor trends, observe patterns of behaviour online and respond to direct requests in a timely manner. This tool, used by our expert team, provides us with the opportunity to resolve issues much sooner and to proactively communicate messages where necessary.

  ### 17. Best social insights tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shivani K. | Senior social insights analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about Talkwalker by Hootsuite?**

Amazing data coverage and great viz
Gives age and gender deets unlike Brandwatch
Allows to import external links to the tool (links that are not pulled by the tool)

**What do you dislike about Talkwalker by Hootsuite?**

Poor experience and the tool is not user friendly at all

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Social listening and measuring client OKRs

  ### 18. Best Social listening tool in market

**Rating:** 4.5/5.0 stars

**Reviewed by:** Awais Ahmad G. | Digital Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Talkwalker by Hootsuite?**

Simple, accurate and valuable. All in one platform except for content management

**What do you dislike about Talkwalker by Hootsuite?**

Nothing major. Overall its good if you need it for social listening activities

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Listening, social media analysis & competitor analysis

  ### 19. Empowering data-driven recommendations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.)

**Reviewed Date:** October 12, 2021

**What do you like best about Talkwalker by Hootsuite?**

The upsides of using Talkwalker include monitoring coverage in real-time, creating dashboards to track topics by a company or comparing them to competitors, the ability to arrange by engagement, reach, or date.

**What do you dislike about Talkwalker by Hootsuite?**

I don't see any downsides to Talkwalker.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

I am using Talkwalker to back up recommendations to stakeholders with data, easily share trending topics and coverage reports on issues we are keeping an eye on.

  ### 20. Best in class social media listening

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Talkwalker by Hootsuite?**

It's truly feature-rich and provides the best of everything. It probably does have features you may not have realized that you needed. It's a Lambo, so many different options. If you have questions, the service provided is amazing.

**What do you dislike about Talkwalker by Hootsuite?**

It's an expensive car, or a space shuttle, it has so many features, you can get overwhelmed. It allows you to be overwhelmed, and you need to take time and learn about each option. Talkwalker has best in class support and training if you need it.

**Recommendations to others considering Talkwalker by Hootsuite:**

If you have the budget, please consider it. Other services are free, but not a great as this one.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

We are listing to what others say about us in the business, and this does an amazing job of allowing us to understand that.

  ### 21. A fantastic social listening tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Esen B. | Social Media Manager

**Reviewed Date:** March 30, 2021

**What do you like best about Talkwalker by Hootsuite?**

The reporting and analytics. These features have really helped us keep track of where our brand is being talked about online.

**What do you dislike about Talkwalker by Hootsuite?**

It can be quite challenging to get to grips with if you are new to tools like this but the excellent customer service and training really helps.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

It has really helped us to stay on track with discussions happening in relation to our brand and topics within the different departments. Particularly when undergoing PR crises and issues.

  ### 22. Social Listening of today...

**Rating:** 5.0/5.0 stars

**Reviewed by:** ABRAHAM P. | Commercial Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2020

**What do you like best about Talkwalker by Hootsuite?**

I like that you can open multiple dashboards or reports and multiple users in an organization. It is a really easy to use tool and helps you a lot when you need insights from your audiences.

If you are looking for a tool that can help you with insights of audiences, helping you make better decisions and help you with alerts before a crisis this is the tool you are looking for.

**What do you dislike about Talkwalker by Hootsuite?**

that it doest go back in information for more than 13 months.

**Recommendations to others considering Talkwalker by Hootsuite:**

If you are looking for a tool with data to make decisions dont llok anymore this is the tool you need are looking for, This is a great tool for making decisions or take actions on your social health at this moment.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Better decision making. Alerts in case of crisis. Know how is the social health of my company in the cyber space.

  ### 23. All-in-one solution for social listening

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yazan T. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 12, 2020

**What do you like best about Talkwalker by Hootsuite?**

Talkwalker is a comprehensive social listening tool providing multiple solutions for brands and organizations. 
The Arabic capabilities of the tool are the best I've worked with throughout my experience, providing the most accurate sentiment analysis I've seen so far. 
The A.I model is also a great addition too, providing ever-improving results as you train the models more.

**What do you dislike about Talkwalker by Hootsuite?**

The interface could use a refresh with better-looking graphs and charts.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Brand Share of Voice analysis 
Brand Sentiment Analysis 
Crisis Management 
Community Outreach.

  ### 24. Strong social listening tool with first-class customer support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andreas B. | Junior Account Executive - Corporate Communications & PR, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2020

**What do you like best about Talkwalker by Hootsuite?**

The bolsche allgorythmen are easy to create and the customer support always reacts quickly if you have questions or problems. The tool does what it is supposed to do and helped us to keep an eye on the international activities of our client and also to observe its competitors.

**What do you dislike about Talkwalker by Hootsuite?**

You need a little practice and patience to understand how to set up the topics. For this I can only recommend the Talkwalker training courses which prepare you best.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

With Talkwalker we were able to quickly identify in which regions of the world things were going better or worse for our customer. In addition, we were able to see when one of his competitors set a topic.

  ### 25. Amazing help to any team looking for summarizing and analyzing public opinion. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ankur R. | Insights and Analytics Specialist, Design, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Talkwalker by Hootsuite?**

The thematic assessment of client coverage using various NLP models is something we use extensively at The PRactice. Influencer map is a great starter to segment audience.We dont just use it for a social media monitoring tool, but for analysing larger conversations by journalists and independent authors and analyse what they've written. Talkwalker helps in adding objectivity and data driven insights for our clients, which they immensely appreciate.
 The Relationship management structure and POCs is very robust and prompt. The team is always curious about adding value into the customer's processes and aid in culling the right insights. I depend a lot on them for internal training and have never been let down. 

**What do you dislike about Talkwalker by Hootsuite?**

Advanced analytics and compatibility to feed in live data for merge visualizations is low. The platform in its basic structure is great, but further value add is possible based on this data- which seems to be a broken link, since csv tend to lose out on a lot of information. Other add-ons like Quick search and API linkage are very expensive to build over and experiment with.

**Recommendations to others considering Talkwalker by Hootsuite:**

Look at it as Google results with extensive meta-data for analysis. Do not be restricted with just social media. you can analyse public opinions if used smartly

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

We are able to reduce our dependence on traditional primary research techniques, especially in the event of a crisis. Additionally, the custom report with automation for periodic media monitoring is a great plus. We are able to semantically categorize information and intelligently use various features to add value in inisght mining through the tool.

  ### 26. A powerful tool for social listening and media monitoring

**Rating:** 4.5/5.0 stars

**Reviewed by:** frederic  H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2019

**What do you like best about Talkwalker by Hootsuite?**

A powerful and comprehensive solution for tracking the online reputation of your brand and conducting media and sector monitoring. A customizable and adaptable tool that best meets our needs. Real-time tracking for responsive and exhaustive monitoring. Good technical availability, without bugs. Not to mention the responsiveness, great availability, and pedagogy of the Talkwalker teams, especially our account manager, for effective support.

**What do you dislike about Talkwalker by Hootsuite?**

Powerful tool that requires time to acclimate and fully exploit all its features and potential. Requires guidance at the start for a good handling.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Media monitoring and competition, social listening, influencer identification, analysis and metrics for better online reputation measurement.

  ### 27. A good social listening tool!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Katty T. | Community Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2019

**What do you like best about Talkwalker by Hootsuite?**

TalkWalker allows you to track in real-time what is being said about our company. The tool is comprehensive and offers a multitude of features, including the ability to create custom reports and send them to different recipients. The customer support is very responsive, which allows for quick problem resolution.

**What do you dislike about Talkwalker by Hootsuite?**

It takes some time to get familiar with the tool, but once you understand how it works, the configuration becomes faster. The "sentiments" should be taken with a grain of salt because they do not always reflect reality.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

We conduct daily monitoring of what is being said about our company and our products/services. This allows us to react quickly in case of a crisis.

  ### 28. One of the best social listening tools on the market

**Rating:** 4.0/5.0 stars

**Reviewed by:** Corentin P. | Data Analyst, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2019

**What do you like best about Talkwalker by Hootsuite?**

Talkwalker is a comprehensive social listening tool that covers the entire web space quite well, with data retrieval faster than most of its competitors. The tool is regularly updated and integrates market developments (API cuts by certain social networks, etc.)

**What do you dislike about Talkwalker by Hootsuite?**

The tool could crawl even more sources, be more exhaustive in the spaces of a particular sector (health). The tool could also be easier to use.

**Recommendations to others considering Talkwalker by Hootsuite:**

Try it and compare it with other social listening tools to realize that it is the most comprehensive tool.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Talkwalker allows me to perform comprehensive, quick, and efficient reputation monitoring.

  ### 29. Talkwalker the best digital marketing specialist

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael E. | Bachelor of Science, Computer Engineering, Programming, Projects, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2019

**What do you like best about Talkwalker by Hootsuite?**

I really enjoy using Talkwalker because it is incredibly customizable and I can also use it for social monitoring purposes and extract data to create reports, it is much more accurate than other tools that I have used especially to calculate social sentiment, so I can create personalized reports directly in the platform or reports by email.

**What do you dislike about Talkwalker by Hootsuite?**

This tool is not the most intuitive or easy to use, but with proper training I will quickly learn how to use it. Data mining and feelings labeling is very poor. On the other hand, it shows different data on the board and when we download it, the data count becomes different.

**Recommendations to others considering Talkwalker by Hootsuite:**

Talkwalker is very convenient for us to track ongoing problems, weekly complaints reports, public relations activations and content reports. Talkwalker's search, filtering and sorting capabilities make it extremely simple for users who like to cross-reference coverage subsets to discover prosesable information.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Talkwalker works perfectly and allows anyone to obtain relevant information at a glance, this software is simple to use and has many configurations that can be customized with precision, monitoring is good and accurate, as well as printing and dissemination, reports and panels They are easy to do and share for all types of data, they can be exported in various formats or even more embedded in other platforms.

  ### 30. A very comprehensive social listening tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Léa B. | Chargée de projets transformation digitale, Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2019

**What do you like best about Talkwalker by Hootsuite?**

The multitude of features and the ability to customize the tool in the smallest details for a better fit to our needs. A very comprehensive tool for in-depth social listening. A big plus for the customer support which is always available and responsive to help you when needed.

**What do you dislike about Talkwalker by Hootsuite?**

A handling that requires time. Some indicators like potential reach, which have a calculation method that does not exactly reflect the number of potentially affected people.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

A daily monitoring of what is said about the brand, assessments of our communication or event operations, and the implementation of alerts for effective crisis management. The simplified formatting of reports thanks to very practical features. A customization that is always closer to our needs.

  ### 31. The tool is advanced and user friendly.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2020

**What do you like best about Talkwalker by Hootsuite?**

The reports available in the dashboard, and the monitoring capacity itself.

**What do you dislike about Talkwalker by Hootsuite?**

Monitoring of Arabic articles is not very satisfactory.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Crisis management from some of our clients, but usually coverage tracking is the usual work we are doing in the dashboard and report presentation.

  ### 32. An effective monitoring tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Reda E. | Marketing data analyst - PFE, Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2019

**What do you like best about Talkwalker by Hootsuite?**

With TalkWalker, you can do everything: collect web data, read articles that interest us, understand the challenges of a company through a platform dedicated to extracting data in bulk. My experience was very "Data analysis" oriented, and TalkWalker allows you to have a wide range of information concerning the topics of interest and thus highlight them in a dashboard.

**What do you dislike about Talkwalker by Hootsuite?**

Talk Walker could be a little bit faster in loading time if the work is in a rush, but otherwise excellent time/data ratio.

**Recommendations to others considering Talkwalker by Hootsuite:**

Improve the loading time.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Highlight the monthly results of all the social accounts of a company. Analyze topics/accounts/keywords. Prospect. Monitor underlying trends on the web. Gather the data and work on it using different metrics.

  ### 33. Talkwalker helps us find opportunities with our clients and measure their reputation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Borja O. | Digital Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2019

**What do you like best about Talkwalker by Hootsuite?**

Its ability to accumulate mentions and its complementary tools such as the IA Engine

**What do you dislike about Talkwalker by Hootsuite?**

The use of rules to change the feeling of large volumes of mentions

**Recommendations to others considering Talkwalker by Hootsuite:**

It is necessary to take advantage of the internal formations of the tool in order to get the most out of it.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

We have solved several reputation problems with our customers and products

  ### 34. Efficient tool to obtain data!

**Rating:** 3.0/5.0 stars

**Reviewed by:** Dolores M. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2019

**What do you like best about Talkwalker by Hootsuite?**

The second added value of the platform is the language capabilities. The customizable dashboards offer the ability to evaluate performance across various KPIs, including mentions, engagement, potential reach, influencers, sentiment, and general demographics. Talkwalker has an excellent back-end system that allows the dashboard to work smoothly. What we like the most is that we can react immediately, search with unlimited queries, change them instantly, and turn them into beautiful reports.

**What do you dislike about Talkwalker by Hootsuite?**

The deployment of new features, which incorporates user feedback, has not adapted quickly enough for some of our needs. Especially unknown and small blogs. Overall, a really excellent tool. The interface can be overwhelming at first, as there are many features and options, however, you get used to it, it is easy to navigate.

**Recommendations to others considering Talkwalker by Hootsuite:**

They really work with you to ensure you have the support you need. It's a bit costly for a service that still needs some adjustments. They are not as well-known as Radian6 or Sprinklr, but they are clearly taking the lead in terms of ease of use. Very advanced and built to last, it still feels like part of the initial development when you use TalkWalker, as your suggestions are taken into account and the number of new features that always appear on the dashboard, providing a richer and better experience to the end customer in the form of knowledge.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

The benefits created are diverse and the reports become an independent product that the client is willing to pay for. Clients generally want to have an idea of their brand, who is listening and engaging with their product, and where we are distributors of the platform, which is integrated into our broader media monitoring capabilities, so we offer it to various clients in any industry. We are using Talkwalker for Brand Monitoring and competitive analysis.

  ### 35. Talkwalker has everthing in it but i feel it makes Talkwalker lil bit messy

**Rating:** 3.0/5.0 stars

**Reviewed by:** Vishal B. | Social Media Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2019

**What do you like best about Talkwalker by Hootsuite?**

Talkwalker has everything in it, it is simple and has a neat layout, one can use many filters like date, city, source and many others. Visualization in it is very good and nice, dashboard and reports are also good as compared to other tools. It also has many other features which can make useful reports and can help in many useful insights. Previewing data while query submission is also an important part of Talkwalker.

**What do you dislike about Talkwalker by Hootsuite?**

Data accuracy is very poor, query submission is also important, Sentiment tagging is very poor in Talkwalker and one can't truly believe in its tagging. Data downloading is limited and if data amount is high then you can find many data missing.

**Recommendations to others considering Talkwalker by Hootsuite:**

If a company wants to serve more insightful reports to the client then Talkwalker is a very useful tool. It has many good features in it. So one can use it.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Talkwalkers has many features in it which helps in making a brief report and one can edit useful insights in reports. We can provide a separate dashboard for every client that makes it a professional tool.

  ### 36. Extensive tool that's versatile and necessary for social brand listening.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2019

**What do you like best about Talkwalker by Hootsuite?**

For campaigns using specific hashtags and listening how individuals talk about the Brand. It offers in depth and a quick look - which is very useful when it comes to campaign analysis and to report on key metrics.

**What do you dislike about Talkwalker by Hootsuite?**

The tool is extensive - you can change a certain operator or keyword which gives you completely different results. Mastery of the search tool takes a while.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Number of mentions and engagements of campaigns to provide a benchmark to compare to for the following year. 

  ### 37. Effective social listening tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2019

**What do you like best about Talkwalker by Hootsuite?**

The tool is very flexible and I can use it for a variety of different listening use cases. The customer support is excellent and my Customer Success Manager is very responsive and knows my industry well.

**What do you dislike about Talkwalker by Hootsuite?**

I am happy with the service provided, so nothing to dislike at present.

**Recommendations to others considering Talkwalker by Hootsuite:**

If you are going to invest in social listening in your business, ensure that you can dedicate time to effectively launch the product. You will see a better ROI then.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Brand insights, benchmarking, identifying sector trends, and for market research.

  ### 38. Great Social Listening tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about Talkwalker by Hootsuite?**

Ease of creating queries, ease of creating dashboards that can then be shared with external people and with ease of reading the information. Excellent service from the customer support team.

**What do you dislike about Talkwalker by Hootsuite?**

There is no possibility to create subcategories, which would allow for cross-referencing information and a more comprehensive analysis of the data.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

No problem to solve

  ### 39. Very effective and customisable tool for targeted analytics and monitoring!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philippe B. | Partner, Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about Talkwalker by Hootsuite?**

Above all, Talkwalker convinces thanks to its effectiveness and customisability. Be it for measuring the impact of campaigns, for identifying influencers or stakeholders, monitoring and managing specific issues, measuring the performance of an event and so forth, you'll have a tool to measure and project according to your needs. The very effective and helpful customer support should no go unmentioned, either!

**What do you dislike about Talkwalker by Hootsuite?**

At times, navigation is not entirely intuitive, but then there's the initial learning phase one has to (and will) pass.

Also, the pricing models set rather tight constraints, which on the upside force you to keep your searches as targeted and relevant as possible.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Fundamentally speaking, Talkwalker allows us to add 'big data', i.e. analyses, evolutions, indicators, monitoring, reporting, sentiment mining, etc. to the strategic, creative and intellectual work we do as our core business. Or, reversely, to found and build that work of ours on the reliable data produced through Talkwalker. In, brief, Talkwalker has become an important part of our daily work, and for very good reason.

  ### 40. Talkwalker a great tool for social listening

**Rating:** 4.0/5.0 stars

**Reviewed by:** Karim E. | Senior Analytics Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2019

**What do you like best about Talkwalker by Hootsuite?**

Talkwalker works perfectly and allows us to obtain relevant information for our clients at a glance. The tool is really user-friendly and has many perfectly customizable settings. The alerts work well, and sharing them becomes even easier, which is very useful during a crisis communication. Moreover, new features are added regularly and the customer support is excellent. I would totally recommend it.

**What do you dislike about Talkwalker by Hootsuite?**

The best thing that could be improved is the promotion of Facebook posts in public mode, but given the pace at which features are updated, I am confident it will be soon.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

We primarily track everything that is said about our clients in real-time, and the alert triggering system greatly contributes to us detecting information quickly enough to relay it to our clients.

  ### 41. Impressive solution 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2019

**What do you like best about Talkwalker by Hootsuite?**

Talk Waller is by far the most comprehensive service we found for social listening and crisis management. We no longer have to manually listen to social conversations and tracking crisis has never been easier. In fact, we even use this software to pitch new projects to our clients. 

**What do you dislike about Talkwalker by Hootsuite?**

We have yet to find a downside! Of course, the pricing is a bit high. But since we’re an agency it is more feasible split among clients. 

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Helping our clients keep a pulse on the industry and customer conversations and concerns. We also have a focus on crisis management and Talkwalker has automated this process for us which saves our clients time and money in a crisis situation. 

  ### 42. Best UI/UX compared to any listening tool in the market. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prateek V. | Lead-Insights, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2019

**What do you like best about Talkwalker by Hootsuite?**

Easy to use, beautiful dashboards/charts, Quick Search tool is a game-changer, and the support from their team is exceptional (Charu Gupta in my case) 

**What do you dislike about Talkwalker by Hootsuite?**

One major con is the age data is not accurate and it gives a false picture of the data. 

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

We usually use it for a business pitch and for campaign analysis

  ### 43. Robust & User Friendly Social Listening Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gaurav S. | Senior Business Director, Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2019

**What do you like best about Talkwalker by Hootsuite?**

- Wider Coverage
- Flexibility to apply filters
- Boolean filters capabilities
- Customer Support
- Account Management
- Strong Product focus

**What do you dislike about Talkwalker by Hootsuite?**

- Limited / Capped Topic queries/ External link
- Poor UI on Command Centre Visualisation - Very Static.

**Recommendations to others considering Talkwalker by Hootsuite:**

- Supportive Customer Service
- Great account management
- More product innovation & integration

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

We are using Talkwalker for multiple use case. We use it for Communication planning, Content optimisation, Crisis Alerts and Management.

  ### 44. Feature packed and good support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** January 27, 2019

**What do you like best about Talkwalker by Hootsuite?**

Data visualisation looks great and intuitive. Filter works great and allows for nice scaling of results. The versatility of the tool means you need to invest time in learning and getting used to it. It will in turn reward you nicely. We've also been getting good support from our Customer Success Manager, Charu. She delivers on action points agreed during our calls. There are sales talks from time to time but they're done in the context of our discussion and with good intention.

**What do you dislike about Talkwalker by Hootsuite?**

Social reach data (even for own Pages) is not true reach, but potential based on number of followers, but this could be due to API limitation.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Social and online news monitoring, mainly. Measurement and reporting.

  ### 45. 10 month with Talkwalker

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2018

**What do you like best about Talkwalker by Hootsuite?**

Talkwalker offers access to a huge variety of data sources and provides a lot of innovative functionality for social listening such as an AI engine that allow us to classify our data The developers constantly improve the user experience and data analysis by frequently adding new features. 

**What do you dislike about Talkwalker by Hootsuite?**

Even after using the tool for almost a year I'm still not fully convinced by the demographic information that Talkwalker provides. The amount of information is fairly basic and the more interesting pieces of information mostly come from Twitter and Instagram. Furthermore, there is still limited access to eastern Social Media sites but they are keen on adding more platforms.

**Recommendations to others considering Talkwalker by Hootsuite:**

Talkwalker offers a very comprehensive social listening solution, constant updates and great technical support. We tried a number of other social listening tools but Talkwalker is definitely one of the best products out there both in terms of data sources and features. 

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Talkwalker allows us to track and analyze our campaigns and topics across the internet. The tool makes it easy to set up and share monitoring dashboard and allows us to be constantly informed of and quickly react to recent developments.

Specific problems that we are solving with Talkwalker are:

- Finding out how much attentions our client's campaigns have received across the different digital platforms over time
- Analyzing sentiments in user comments to identify and quickly react to potential negative reactions
- Setting up command center screens to monitor the performance of our clients' social media channels and to find out what our clients' competition is doing 

  ### 46. Strong Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** June 06, 2019

**What do you like best about Talkwalker by Hootsuite?**

Reporting of one's own brand mentions and reviews online, as well as specifically on review portals, works very well.

**What do you dislike about Talkwalker by Hootsuite?**

The reporting for one's own social channels and Google Ads unfortunately does not allow for the evaluation of ad accounts and individual campaigns.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Quick responses to reviews and online articles possible

  ### 47. Comprehensive social media listening

**Rating:** 4.5/5.0 stars

**Reviewed by:** Haron M. | Media Planner, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2019

**What do you like best about Talkwalker by Hootsuite?**

The tool has a wide range of social media metrics 

**What do you dislike about Talkwalker by Hootsuite?**

The App sometimes loads slowly, especially during login

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

Crisis detention

  ### 48. A very comprehensive platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2018

**What do you like best about Talkwalker by Hootsuite?**

The high number of filters that allows for quite precise configuration; the ability to crawl different platforms/media on the same subject; regular updates to offer a tool capable of making the most of the data; the consideration of feedback by the Talkwalker teams to evolve the platform.

**What do you dislike about Talkwalker by Hootsuite?**

The lack of flexibility in how to order the results (possibility to group them into different selections, etc.); the cumbersome process of modifying reports (having to modify each widget one by one); the lack of transparency on non-crawled sources; the errors observed in sentiment attribution.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

E-reputation and crisis analysis

  ### 49. Talkwalker: a powerful social analytics tool up there with the big guns

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prashant M. | Senior Analytics Manager, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2018

**What do you like best about Talkwalker by Hootsuite?**

It's easy to use for all levels (entry to advanced) and serves the needs of our range of global clients. As a Talkwalker power user, it's important for me to have a range of functionality, as this has allowed me to find new and interesting approaches to answering client questions. 

As someone who's used quite a few tools on the market, Talkwalker is the one that left me with the fewest questions asking 'it would be great if they had that' as they have so much functionality and have clearly built this with an analyst in mind as opposed to features that just look/sound 'cool' in theory. Also,  there are several things I am yet to use, but great to know capabilities are there when we have a suitable use case and continuously adding new features.

**What do you dislike about Talkwalker by Hootsuite?**

That search results are not infinite and instead capped, but this is a limitation on most tools on the market. 

**Recommendations to others considering Talkwalker by Hootsuite:**

If you want a tool that can suit all levels of analysts, and offers a range of filters, sub-filters, and platform coverage then this is the tool for you. Also the ability to use a variety of advanced Boolean operators, which any technical user will very much appreciate. The customer service to date has also been excellent. 

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

To measure the impact of our brands over time, within their category of owned and earned media. To help evaluate performance by; 
- identifying trends
- tracking sentiment
- finding influencers
- uncovering themes
- discovering popular content

  ### 50. Really useful tool, full of data <3

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marine B. | Social Media Manager, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2018

**What do you like best about Talkwalker by Hootsuite?**

I like to have lots of different types of data. You can easily compare your requests. Your reports can be personalized and send directly via email. And there is excellent integration with Hootsuite. You can also use the influencer detection tool to identify accounts to target in your paid campaign, especially with Twitter.

**What do you dislike about Talkwalker by Hootsuite?**

Perhaps it takes a little bit of time to set up your account at the beginning. But if you want something perfect you need to do it :) There are lots of available data in the platform so you have to be careful to use just only what you need and not be distracted by all the others.

**What problems is Talkwalker by Hootsuite solving and how is that benefiting you?**

We finally know our share of voice for our various markets. We can control with more efficiency or e-reputation.


## Talkwalker by Hootsuite Discussions
  - [What is Talkwalker used for?](https://www.g2.com/discussions/talkwalker-what-is-talkwalker-used-for) - 1 comment

- [View Talkwalker by Hootsuite pricing details and edition comparison](https://www.g2.com/products/talkwalker-by-hootsuite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+02%3A27%3A38+-0500&secure%5Bsession_id%5D=0dde6f86-ea03-4fba-a70a-183cb9bee071&secure%5Btoken%5D=f1204a28aebde63e8ec2d658019bf1dfc3f4341c7a344fd24fa13c673098fcc9&format=llm_user)
## Talkwalker by Hootsuite Integrations
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Gemini](https://www.g2.com/products/google-gemini/reviews)

## Talkwalker by Hootsuite Features
**Social Analytics**
- Competitor Analysis
- Follower Analysis
- Post Performance
- Paid Campaign Tracking
- Attribution
- Hashtag Analytics
- Sentiment Analysis

**Monitoring & Listening**
- Social Measurement
- Influencer Identification
- Brand Monitoring
- Keyword Tracking
- Trend Analysis
- Competitor Analysis

**Agentic AI - Social Media Listening Tools**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Reports & Dashboards**
- Report Customizability
- Report Exporting
- Scalability
- White Label

**Data Management & Analysis**
- Sentiment Analysis
- Social Reporting
- Alerts and Notifications
- Advanced Data Filtering

**Agentic AI - Social Media Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Talkwalker by Hootsuite Alternatives
  - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,369 reviews)
  - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,613 reviews)
  - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,133 reviews)

