--- title: Talkwalker by Hootsuite Reviews meta_title: 'Talkwalker by Hootsuite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 137 reviews by the users' company size, role or industry to find out how Talkwalker by Hootsuite works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 137 scale: '5' date_modified: '2026-07-20' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Talkwalker by Hootsuite Reviews **Vendor:** Hootsuite **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.3/5.0 **Total Reviews:** 137 ## About Talkwalker by Hootsuite Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes. Lumen is part of Hootsuite Social OS, the AI-first operating system for everything social — giving teams a direct line between what's being said about their brand and the tools they use to act on it. Lumen is a strong fit for research, insights, communications, marketing, and brand teams that need to understand their audience, track sentiment, benchmark competitors, and detect and understand emerging trends and risks across a broad universe of digital sources — not just their own social channels. Lumen key features: Easy as chat: Ask questions in plain language and get cited answers grounded in live listening data, right in Lumen or in your team’s AI tool of choice via MCP connectors. Real-time monitoring: Track brand, product, and competitor mentions across more than 150 million online sources and 187 languages, including untagged mentions where a brand isn't directly named. AI visibility: Understand how leading AI assistants like Claude and ChatGPT describe your brand, competitors, and category, and identify opportunities to improve your visibility, positioning, and presence in AI-powered search. Trend and risk detection: Get alerts on data spikes, forecast future performance, and investigate the story behind sudden shifts in conversation. Visual and audio recognition: Detect logos, products, and brand elements in images, video, and spoken audio, not just text captions. Sentiment analysis: Understand what’s driving positive or negative conversation, including sarcasm and code-switching that general-purpose tools miss, and automatically categorize conversations by intent. Customizable reporting: Build centralized dashboards and automated reports so teams across regions and skill levels can turn listening data into confident decisions. With data from Lumen flowing into Hootsuite Social OS, listening insights don’t stop at the dashboard. Teams can turn a detected trend into scheduled content, route related customer conversations and mentions into a single inbox, and activate employees as brand advocates — all from the same connected system that surfaces the signal. Learn more at www.talkwalker.com ## Talkwalker by Hootsuite Pros & Cons **What users like:** - Users appreciate the **fantastic customer support** of Talkwalker, highlighting their engagement and valuable insights during onboarding. (2 reviews) - Users appreciate the **valuable insights** from Talkwalker, finding the data engaging and beneficial for understanding digital conversations. (1 reviews) - Users appreciate the **high customization** of Talkwalker by Hootsuite, enhancing their experience with tailored features. (1 reviews) - Users benefit from the **extensive feature quantity** offered by Talkwalker, enhancing customization and channel coverage. (1 reviews) - Users value the **customizable filtering options** in Talkwalker, enhancing their ability to analyze data effectively. (1 reviews) - Implementation Ease (1 reviews) - Innovation (1 reviews) - Multi-platform (1 reviews) - Users value the **customizable search functionality** of Talkwalker, enabling tailored insights across various parameters. (1 reviews) - Training (1 reviews) **What users dislike:** - Users experience **platform limitations** such as data caps and editing queries separately from graph views, hindering flexibility. (2 reviews) - Users face a **steep learning curve** with Talkwalker, making initial setup and management challenging. (1 reviews) - Users face a **steep learning curve** with Talkwalker, making setup and management challenging initially. (1 reviews) - Users face **data inaccuracy** issues, leading to frustrations with platform coverage and data limitations. (1 reviews) - Users find the **difficult setup** of Talkwalker challenging, requiring time to navigate and learn effectively. (1 reviews) - Users find the **query editing experience lacking** , as it doesn't allow edits within the graph view. (1 reviews) - Learning Curve (1 reviews) - Limited Credits (1 reviews) - Users find the **limited social listening** feature frustrating, as it restricts access to only the past 30 days of conversations. (1 reviews) - Not Intuitive (1 reviews) ## Talkwalker by Hootsuite Discussions - [What is Talkwalker used for?](https://www.g2.com/discussions/talkwalker-what-is-talkwalker-used-for) - 1 comment - [View Talkwalker by Hootsuite pricing details and edition comparison](https://www.g2.com/products/talkwalker-by-hootsuite/reviews?page=5&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+14%3A29%3A35+-0500&secure%5Bsession_id%5D=8e7e7b0c-46cf-4d31-adfb-48d0516eaac6&secure%5Btoken%5D=122dc4b90282f54842685136a2ca8182a9afe7a163efe15fe11061f925772c64&format=llm_user) ## Talkwalker by Hootsuite Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Gemini](https://www.g2.com/products/google-gemini/reviews) ## Talkwalker by Hootsuite Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Talkwalker by Hootsuite Alternatives - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,771 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,635 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,142 reviews)