Talkwalker by Hootsuite Reviews & Product Details

I find Talkwalker by Hootsuite super easy to use, and it gets me the information I need, laying it out nicely. I really love the cluster analysis and how it can synthesize key themes in a huge data set. I'm impressed with the consistently making improvements and the easy user interface. The Boolean features help me get exactly the results I need and want. Clusters are increasingly helpful, and I love how easy it is to look through full data. I consistently use these for client research and can rely on the platform without worrying about glitches. Setting it up was very easy. Review collected by and hosted on G2.com.

I wish we could share clusters between accounts. Many times I create one and want to share the interactive cluster with team members. Review collected by and hosted on G2.com.

I really like how Talkwalker provides insights we couldn’t access in the past. The data and content are not only useful but also genuinely interesting to explore. It goes far beyond just measuring digital conversations and, compared to similar products, it feels like the frontrunner. The team has also been excellent—very engaged during onboarding and training, making the implementation process smooth and collaborative. Review collected by and hosted on G2.com.

The main drawback is that it’s not the easiest product to set up or manage at the start. Because it’s a complex platform, it takes time to get comfortable, learn the system, and sort through the volume of information. That said, the learning curve is somewhat expected given the depth of the tool. Review collected by and hosted on G2.com.

Talkwalker helps our brand monitor trending topics and mentions across the web. Our social media team is able to quickly and seamlessly pull reports, look at dashboards, and keep informed. Review collected by and hosted on G2.com.

It's not the easiest platform to learn how to use, and it could be prettier/more user-friendly. Review collected by and hosted on G2.com.

Excellent to track conversation volume and trends Review collected by and hosted on G2.com.

Doesn't let you edit queries in the same view as the graph Review collected by and hosted on G2.com.

Extensive featureset - highly customizable

Great coverage across known and notable channels

Fantastic customer support reps Review collected by and hosted on G2.com.

Some platform coverage gaps (this is more of an industry pain point though)

Limiting monthly/annual data caps Review collected by and hosted on G2.com.

Talkwalker has the ability to full customize your search terms while looking at sentiment, geographic locations, and media types. Review collected by and hosted on G2.com.

One of the downsides of the version I use is that you can only search conversations from the last 30 days. Review collected by and hosted on G2.com.

I love the layout of Talkwalker and how it pulls both traditional and social well. Review collected by and hosted on G2.com.

Its operator can be weak and it gets annoying to have to backfill. Review collected by and hosted on G2.com.

Ability to use Boolean logic and easily create and export topics. Review collected by and hosted on G2.com.

There is a limit to the number of mentions of topics. Review collected by and hosted on G2.com.

I have been using Talkwalker for more than 3 years now. I like the depth the tool can go into bringing results. Even when a nano influencer or small media website mentions your brand, Talkwalker's web crawlers don't disappoint you and show you the results. In almost real-time.

The email alerts are a huge time saver too. I don't bother signing in unless it is necessary. Review collected by and hosted on G2.com.

Nothing matters for time being. They redesign their dashboard and website recently and that's cool. Review collected by and hosted on G2.com.

Easy to set up an account. That's it. Yep. Review collected by and hosted on G2.com.

Trapped. Easy to set up, impossible to get away from it. Ugh, you can't delete your account without going through a 3rd party request, which still hasn't worked. Users can't delete accounts in settings, zero ability to control your account. Results include every job posting on the planet. In other words, if you want an alert for ICH Q9, instead of getting information on ICH Q9, you get every single job posting that lists ICHQ9 as part of the job, which =every quality professional on earth. Review collected by and hosted on G2.com.