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TalkingPoints Reviews & Product Details

Alissa B.
AB
teacher
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TalkingPoints?

One message and it is translated into many different languages Review collected by and hosted on G2.com.

What do you dislike about TalkingPoints?

You can't see if a message has been read Review collected by and hosted on G2.com.

What problems is TalkingPoints solving and how is that benefiting you?

COMMUNICATION. Important communication Review collected by and hosted on G2.com.

TalkingPoints Overview

What is TalkingPoints?

TalkingPoints is a nonprofit, two-way multilingual family engagement platform that helps build partnerships between teachers and families. Teachers can communicate via a free mobile app or online sign-in; parents via text, free mobile app, or online sign-in. Messages are translated into 145 home languages using human translators and AI. Named the Common Sense Selection for Learning *"2021 Best Overall Family Communication Platform for Teachers and Schools,"* TalkingPoints has enabled hundreds of millions of conversations among millions of families and educators in 2 of 3 schools across the country. TalkingPoints for Schools & Districts is a school/district-wide account with SIS integration and school/district-wide messaging capabilities. TalkingPoints for Teachers and TalkingPoints for Families mobile apps are available for iOS and Android, as well as online sign-in via the TalkingPoints website. Join the conversation and see why teachers and families love TalkingPoints!

TalkingPoints Details
Languages Supported
Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Pushto, Romanian, Russian, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa
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Product Description

TalkingPoints drives student success in low-income, diverse areas through building strong partnerships across parents, schools, and communities.

How do you position yourself against your competitors?

Easy to use
Teachers can use a web browser or mobile app; families text, log-in online, or use a free TalkingPoints for Families mobile app.

No language barriers
Interact with any family member in their home language - you write in English, families message back in their own language. TalkingPoints provides more contextual relevance and greater accuracy than any other tool.

Meaningful family engagement
Teachers and families find in-app tips and guidance to support positive relationship-building.


Seller Details
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@TalkingPointsEd
3,903 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
Description

Communicate with families in their home languages to build strong partnerships all year long. Join the millions of teachers and parents who already use TalkingPoints.


Heather D.
HD
Overview Provided by:

Recent TalkingPoints Reviews

Traci T.
TT
Traci T.Enterprise (> 1000 emp.)
5.0 out of 5
"Makes equitable communication easy!"
The best part about taking points is how it offers teachers, like me, the ability to communicate with parents of all languages. It makes the proces...
Rebecca C.
RC
Rebecca C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Wonderful for Multilingual Learners and Families"
The best part about TalkingPoints is the ease of use. I can have a family walk into the school building, and in minutes, I can be a contact at scho...
Alissa B.
AB
Alissa B.Mid-Market (51-1000 emp.)
4.0 out of 5
"family communications"
One message and it is translated into many different languages
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TalkingPoints Media

TalkingPoints Demo - Analytics
Analytics
TalkingPoints Demo - Scheduling
Scheduling
TalkingPoints Demo - Messaging
Messaging
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569 out of 570 Total Reviews for TalkingPoints

4.8 out of 5
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Overall Review Sentiment for TalkingPointsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Traci T.
TT
5th Grade Teacher
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TalkingPoints?

The best part about taking points is how it offers teachers, like me, the ability to communicate with parents of all languages. It makes the process super seamless! Review collected by and hosted on G2.com.

What do you dislike about TalkingPoints?

I dislike how the program functions far better with parents who download the app -- I wish it would work just as well for parents who are just using it thought texting. Review collected by and hosted on G2.com.

What problems is TalkingPoints solving and how is that benefiting you?

TalkingPoints allow my communication to be equitable for ALL families -- whether we speak the same language or not. It allows me to partner with families, and vise-versa. Review collected by and hosted on G2.com.

Brian J.
BJ
Special Education Teacher
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TalkingPoints?

I like that I can create several different groups to send ot announcements to those that need the information or I can message parents individually. Review collected by and hosted on G2.com.

What do you dislike about TalkingPoints?

Would love it if I caould drag and drop or copy and paste graphics Review collected by and hosted on G2.com.

What problems is TalkingPoints solving and how is that benefiting you?

It solves the problem of pushing out information to large groups of people and allows them to respond back. Review collected by and hosted on G2.com.

AV
Teacher
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TalkingPoints?

What I find most helpful about Talking Points is that your communication goes out to parents with a fluent, professional translation that sounds like it was written in their language! You don't have to simplify your communication because you're not sure about using google translate or other online translation apps. Talking points has always been accurate for me and I've been using it for three years. It's wonderful that so many languages are available! I've used Russian, Spanish, Swahili and others. It saves time because it translates in all those languages. Your communications are saved and you can even save templates. It makes it easy to communicate with my multi language families. Review collected by and hosted on G2.com.

What do you dislike about TalkingPoints?

What I dislike is that because my district doesn't allow google docs, I wasn't able to copy/paste my students' profiles. I had to do it individually. However, it was well worth the time and effort at the beginning of the year. I have now used Talking Points for three years and find this initial work at the beginning well worth it. Review collected by and hosted on G2.com.

What problems is TalkingPoints solving and how is that benefiting you?

I don't have to wait on district translators to send out communications. I can send out communications to everyone at the same time. This has increased my communications to families because I don't have to wait on others to translate. Review collected by and hosted on G2.com.

Sandra A.
SA
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TalkingPoints?

Talking Points is quick and easy to use. Ease of implementation, integration, and features are all excellent. Review collected by and hosted on G2.com.

What do you dislike about TalkingPoints?

There is nothing that is not good about Talking Points. Review collected by and hosted on G2.com.

What problems is TalkingPoints solving and how is that benefiting you?

Communication with parents is easier and more effective. Review collected by and hosted on G2.com.

Meagan W.
MW
Teacher
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TalkingPoints?

This app is a spectacular resource to use in connecting with families who speak languages I am unable to communicate in. It's so nice to know families are still able to know what's happening in our class without the use of constant translators. Review collected by and hosted on G2.com.

What do you dislike about TalkingPoints?

Sometimes the translations can be inaccurate/confusing which is likely true for any automated translation service.

My biggest problem with this resource is the APP. I was made an admin in my district three years ago and never noticed any differences in my app other than being able to connect with more students. Then, all of the sudden at the beginning of this school year I (and others) can no longer send messages from the app, they just disappear. After being in contact with support for a month, they closed my case because I just kept telling them it wasn't working??? And when I inquired about this they told me it was because I was an admin so it wasn't supported but 1. I've been an admin for 3 years and it hasn't been a problem and 2. There's nothing that looks physically different about my app since becoming an admin. There was also no mention of if they were working to solve this problem or any other solution. Just continually closing my help ticket. We're coming up on 6 months of this being an issue.

This is a great resource, but without use of a phone it is nearly impossible to use in addition to being extremely impractical. It's frustrating that I can't use it to the full extent given that I know my district pays a lot of money for the resource. Review collected by and hosted on G2.com.

What problems is TalkingPoints solving and how is that benefiting you?

Comminicating with families who spoke a language that was different than mine without always needing to get a third person involved. Review collected by and hosted on G2.com.

Alexis J.
AJ
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TalkingPoints?

I get to share announcements with parents! It's so helpful & the program also does the translations for me so I don't have to! An easy to use program Review collected by and hosted on G2.com.

What do you dislike about TalkingPoints?

I honestly don't have any dislikes about TP but I would recommend maybe adding more languages so that we are able to speak to different families! Review collected by and hosted on G2.com.

What problems is TalkingPoints solving and how is that benefiting you?

I'm able to send out class announcements as a whole instead of sending each person an individual message which is a time saver for sure Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TalkingPoints?

I have loved using Talking Points this year because I was able to reach EVERYONE in my classroom, every time! Whenever I sent out a message I had parents with different home languages messaging me back and this was so helpful from years past! Review collected by and hosted on G2.com.

What do you dislike about TalkingPoints?

I think the only things I didn't like were the glitches, like how it loads the names. That was really the only thing. I think these kinds of issues can be easily solved with experience and feedback. Review collected by and hosted on G2.com.

Recommendations to others considering TalkingPoints:

My advice is to use it! Get parents to use it and sign up for the app because it was so helpful to be in contact with every single parent this year! I loved it! Review collected by and hosted on G2.com.

What problems is TalkingPoints solving and how is that benefiting you?

It is solving being able to reach all parents and making sure everyone is getting the intended message! I have full communication with my parents. It really helped when we had our field trip. Review collected by and hosted on G2.com.

Angelica R.
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TalkingPoints?

TalkingPoints is an efficient platform that makes teacher-parent communication easier than ever. It keeps track of how many messages you send and who is reading the messages. It is also great to be able to write in English and the parent can easily change the messages to their native language. The templates provided are also super helpful. Review collected by and hosted on G2.com.

What do you dislike about TalkingPoints?

A few times it seems to glitch or be slow or out of service. Review collected by and hosted on G2.com.

What problems is TalkingPoints solving and how is that benefiting you?

It makes communication with parents easy and convenient. I can message quickly to individual parents, groups of parents, or the whole class. I do not have to send paper notices or communication letters. It is easier and faster to communicate with parents. Review collected by and hosted on G2.com.

Cortney T.
CT
Teacher
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TalkingPoints?

I love that parents can receive messages whether they have the app or not. Review collected by and hosted on G2.com.

What do you dislike about TalkingPoints?

I have not found anything yet that I dislike and I have been using Talking Points for five years. Review collected by and hosted on G2.com.

What problems is TalkingPoints solving and how is that benefiting you?

Parent contact can happen much more quickly. I do not have to make individual phone calls to tell parents about upcoming tests or information. Review collected by and hosted on G2.com.

Mark P.
MP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TalkingPoints?

I think it is an easy way to send out information that will go straight to a parent's phone. This way I can communicate effectively and in a timely fashion. Review collected by and hosted on G2.com.

What do you dislike about TalkingPoints?

I have not found anything I dislike about TalkingPoints thus far, and that is saying a lot because us teachers always seem to complain! Review collected by and hosted on G2.com.

What problems is TalkingPoints solving and how is that benefiting you?

I can now communicate to parents in a timely fashion and send out vital information to those parents who really need it. Review collected by and hosted on G2.com.