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24 Talisma Reviews
I appreciate the ability to do things in mass quantity - deleting emails, creating automated marketing campaigns, etc. I also appreciate the amount of data it holds. Review collected by and hosted on G2.com.
I do not fee like it's an intuitive program - I understand fairly well after using it for 3 years, but it does not have a user-friendly interface. I often to have to explain where to find things to my coworkers who a bit older who are not as tech savvy. Review collected by and hosted on G2.com.
Talisma is great for monitoring and sorting data. Review collected by and hosted on G2.com.
Talisma, when used as a sales CRM for a large population, is slow to load. Up to 30 seconds or more just to change selection from one field to another that are both already visible on the same search pane. I would not recommend for use in a call center due to the excessive time required while changing from one lead to another. The change to Talisma ushered a total change to the way in which the sales department of my current company completes day to day activities. Review collected by and hosted on G2.com.
When working for a local non-profit college a few years ago we used Talisma. This program would alert us when potential students would express interest in our school. If a student filled out an interest card on our school site then it would upload to Talisma and we would reach out to them. We could then log our notes on the conversation with Student. Review collected by and hosted on G2.com.
It was sometimes hard to navigate the system. It was a little hard to learn. Review collected by and hosted on G2.com.
It's pretty easy to use once you get the hang of it and it's also fairly customizable. Review collected by and hosted on G2.com.
It's not very intuitive and you really need some training at the beginning to learn the ropes. Review collected by and hosted on G2.com.
The best thing about Talisma is that it allows for quick and easy customization. Review collected by and hosted on G2.com.
Talisma lacks a few of the key integrations built into systems like Salesforce. Review collected by and hosted on G2.com.
Having the student's information in one area was helpful; such as their contact information and previous numbers. Review collected by and hosted on G2.com.
Talisma has different access levels for visibility. I feel like they should've widened their visibility. Review collected by and hosted on G2.com.
I like that I am able to build filters for what I need. I also like that I can status clients and categorize them into manageable groups. Review collected by and hosted on G2.com.
I hate how slow it is. We just got an update and it is still ridiculously slow all of the time. I also don't like that I can't delete leads. Review collected by and hosted on G2.com.
The having the ability to transfer interactions with ease and the accountability Talisma creates to ensure you respond to inquiries in a timely manner. Review collected by and hosted on G2.com.
The design could be updated. The features of the program do not reflect a modern look like some of its competitors. Review collected by and hosted on G2.com.
I liked that we could customize mass communications easily using information already in our bridged databases. Review collected by and hosted on G2.com.
Somewhat clunky program. Access to a lot of information and ad hoc reporting, but knowing where to find the information you need can be a challenge. Review collected by and hosted on G2.com.
