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AB

Verified User in Banking

Mid-Market (51-1000 emp.)

8/26/2025

"Excellent Decision Engine Partner"

5/5

What do you like best about Taktile?

They have an industry best platform and a team of experts to work alongside you. They work quickly to bring on new integrations expanding the platform capabilities. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

The platform is so flexible it can be hard to know where to get started without guidance from the Taktile team. Review collected by and hosted on G2.com.

What problems is Taktile solving and how is that benefiting you?

They are providing an automated underwriting and decisioning platform to help streamline reviews and allowing clients to have unique workflows and configurations. The flexibility allows us to meet clients where they are in their automation journey and work to increase the level of automated decisioning over time. The ability to test out workflow changes based on recent data is a game changer. Review collected by and hosted on G2.com.

EF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

11/20/2025

"Very quick and easy to implement and scale."

5/5

What do you like best about Taktile?

Extremely flexible solution and easy to configure. Initial implementation goes quickly with assistance of Taktile engineers to get you started. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

So far no issues with our experience. Taktile is very easy to work with Review collected by and hosted on G2.com.

MM

Miguel M.

Head of Fine Crime

Mid-Market (51-1000 emp.)

3/25/2025

"Taktile for Risk mitigation"

5/5

What do you like best about Taktile?

What I appreciate most about Taktile is its ability to seamlessly integrate with virtually any data source with minimal effort. You don't need to be a seasoned engineer or expert coder to build workflows that enhance process efficiency. Taktile empowers teams to increase automation and leverage its robust logic engine to drive smarter, more streamlined decision-making. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

case manager?review feature is not quite there yet :) Review collected by and hosted on G2.com.

What problems is Taktile solving and how is that benefiting you?

Taktile solves the challenge of fragmented data and complex decision-making by allowing me to gather information from multiple data sources and consolidate it into a unified risk profile. Its flexible logic engine enables me to build custom decision flows based on the data we collect, significantly improving the efficiency and accuracy of our risk evaluation process. Review collected by and hosted on G2.com.

Response from Liz Gorson of Taktile

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Thank you for this great review, Miguel, and for being a customer! It’s awesome to see that with Taktile, you’ve been able to integrate with virtually any data source with minimal effort. The ability to quickly deploy integrations without being, as you put it, “a seasoned engineer or expert coder,” is one of the core goals of our platform.

Thank you for sharing regarding case management. We always keep the voices of our customers in mind as we evaluate platform enhancements, and our team is working toward evolving this further. We’ll definitely explore with you and your team!

AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

3/24/2025

"Amazing Product With A Team to Back It"

5/5

What do you like best about Taktile?

The product has the right blend of flexibility for multiple use cases and opinionated implementation styles for a developer and non-technical person to collaborate on the workflows. It's clear that the product is built with both Personas in mind, which makes it both straightforward to use and powerful too.

In addition, the onboarding team was very patient, flexible, and knowledgeable about their product. They listened to our business needs and helped share parts of the product that could be used to accomplish objectives, as well as provide a lot of support when we were still going through initial growing pains. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

Nothing in particular comes to mind. There are features that are still in development that we're looking forward to getting our hands on soon. Review collected by and hosted on G2.com.

Response from Liz Gorson of Taktile

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Thank you so much for sharing your perspective. I’m glad to hear that you’re enjoying the product so far, and that you feel it’s easy to collaborate between technical and non-technical users. Also, appreciate your kind words about your onboarding experience. Our team is committed to delivering the best possible experience for our customers, so it’s great to hear the team’s guidance was helpful for you. If anything else comes to mind, whether ideas or observations, don’t hesitate to loop in your customer success manager so we can explore solutions together.

AO

Abodunde O.

Data Scientist (Decision Science)

Mid-Market (51-1000 emp.)

7/24/2024

"Excellent Team, Great Service"

5/5

What do you like best about Taktile?

Taktile has made the onboarding and launch of our product incredibly smooth. The adaptable, low-code platform combined with the excellent support from the customer success team allowed us to implement and test our credit policies well before each deadline. The frequent release of new features has directly enhanced the efficiency of our internal teams. I highly recommend partnering with them! Review collected by and hosted on G2.com.

What do you dislike about Taktile?

Nothing in particular. The platform itself is easy to use and the support team is always on there to answer any questions or provide all sorts of necessary assistance. Perhaps they could allow more libraries in their code node. Review collected by and hosted on G2.com.

What problems is Taktile solving and how is that benefiting you?

Taktile is a decision engine that helps to simplify the process flow underpinning credit decisions. As a decision scientist, this means that they allow (in a low/no code environment) the easy implementation of technical requirements that would have otherwise been part of the bank's core systems. This is particularly useful as it means that my team and I can stay abreast of the ever changing dynamics in the lending market. New information leading to changes ca be easily implemented with any fear of service disruptions. Finally, tThere is more control over the underwriting process and helps ensure that our processes stay up to date with industry dynamics as new learning and information could easily be implemented without serious changes to source systems. Review collected by and hosted on G2.com.

Response from Liz Gorson of Taktile

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Thank you, Abodunde, for this thoughtful review! I loved reading how you and your team, in your own words, can “stay abreast of the ever-changing dynamics in the lending market” and how there is more control over the underwriting process. One of the core values of our credit decisioning engine is to make it easier for you to easily and quickly implement and test credit policies. Please feel free to reach out to your customer success manager if you have any ideas or observations — we truly value your perspective!

SS

Sidharth S.

Head of Credit

Small-Business (50 or fewer emp.)

6/19/2025

"Great experience."

5/5

What do you like best about Taktile?

The Taktile platform is very powerful and modular making it possible for us to create complex risk approval logic. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

There is nothing in particular, which I do not like about Taktile. Review collected by and hosted on G2.com.

Response from Liz Gorson of Taktile

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Thank you, Sid for your kind words! It’s great to hear your appreciation of how modular and flexible our decisioning engine is — it’s one of the main tenets of our platform. Also, you mentioned the “auditability of each and every decision.” Explainability of decisions is incredibly important to our customers, and we’ve incorporated this expectation into the core of our platform — so glad this is resonating with you. If you have any questions or additional observations to share, please don't hesitate to reach out to our team!

GS

Grant S.

General Manager - Strategic Initiatives

Mid-Market (51-1000 emp.)

9/26/2024

"Fantastic backbone for building next gen lending"

5/5

What do you like best about Taktile?

We evaluated 10+ decision platforms before selecting Tatktile. This included both well established and next generation products. Here are a few of the reasons that we chose Taktile and have been extremely satisifed with our choice:

1.) Intuitive for business users without compromsing on capability. For us a major focus is enabling pro business users who need to translate sophisticated domain knowledge into decision rules but don't, for example, know python. Taktile strikes the right balance here in terms of intuitive design plus deep functionality.

2.) Flexbility to innovate. We haven't yet run into a use case which we couldn't figure out how to achieve with Taktile. For example, many of our use cases aren't the classic input in / decision out pattern but rather dynamically adjust a borrower's experience as more information is collected about the borrower. Taktile has provided a much needed level of flexibility to tackle these kinds of use cases.

3.) Great to work with. Taktile stands out in terms of how they engage and support customers. This includes expertise on solution patterns for use cases, responsiveness on product requests and a general philosophy of partnership. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

We don't have any significant dislikes about Taktile. Review collected by and hosted on G2.com.

Response from Stefan Nandzik of Taktile

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Thank you, Grant, for this thorough summary of your selection process for a decision engine - and it's great to hear that we're stacking up well as we're trying our best to push the boundaries of what the next generation of decision engines will look like.

DM

Daniel M.

Cloud engineer

Mid-Market (51-1000 emp.)

4/8/2025

"Intuitive, reliable and non-technical friendly"

5/5

What do you like best about Taktile?

Integration was smooth, and its intuitive UI has allowed us to iterate quickly on our credit decision strategies. One of Taktile’s greatest strengths is that it empowers non-technical team members to adjust and refine the decision flows without needing engineering support. Their support team has also been very responsive and helpful whenever questions came up. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

It’s nothing critical, but it would be nice to have an option to enable and disable nodes. Review collected by and hosted on G2.com.

Response from Liz Gorson of Taktile

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Thank you, Daniel, for your review! It’s exciting to see that you’ve been able to iterate quickly on your credit decision strategies. Empowering non-technical teams to quickly test and refine logic is at the core of our credit decisioning engine, so it’s great to hear that this has been your experience. Thank you for sharing your thoughts on enabling/disabling nodes — we always take our customers’ feedback into account when evolving the platform, and I’ve passed this on to the product team!

UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

3/25/2025

"Modern, Developer-Friendly Product for Credit Underwriting"

5/5

What do you like best about Taktile?

Taktile did most of the heavy lifting for 3rd party connections, enabling my team to focus on business logic. The routing policy feature allowed no-code traffic adjustments for A/B testing. The UI was quite modern the product had consistent, noticeable product improvements. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

Not too many downsides for Taktile. We tended to not use them if most of our data was internal, but they really helped with external integrations. Review collected by and hosted on G2.com.

Response from Liz Gorson of Taktile

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Thank you so much for sharing your perspective. As you put it, our credit decisioning engine allows "low-code/no-code adjustments to complex credit underwriting logic.” One of the key aspects of our platform is to enable rapid iteration of decision logic — and it’s great to hear you’re experiencing this value. Also, I loved hearing how your team could focus on what’s most important — the logic — while Taktile did the heavy lifting for 3rd party integrations. If you have any additional observations that would improve your experience, our team would love to hear from you!

ON

Oluwaseyifunmi N.

Portfolio Analyst

Mid-Market (51-1000 emp.)

11/15/2024

""Seamless Integration Backed by an Exceptional Support Team""

5/5

What do you like best about Taktile?

The seamless integration and user-friendly interface make it easy for anyone, even those without coding or technical skills, to navigate. The support team is highly responsive and ensures that all inquiries are handled efficiently.

The ability to incorporate various third-party applications into Taktile is a great business strategy. Personally, I’m impressed by the multi-dimensional approach to integrating processes within the decisioning flow The fact that various nodes can be used to achieve a decision strategy depending on what one prefers is quite exciting to navigate. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

Currently, i do not have one, taktile is quite an interesting tool to use Review collected by and hosted on G2.com.

Response from Liz Gorson of Taktile

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Thank you for this thoughtful review, Oluwaseyifunmi, and for being a customer! I loved hearing, in your words, that our decisioning engine is “easy for anyone, even those without coding or technical skills, to navigate.” You also mentioned experiencing reduced time to approve loan applications — taking “minutes instead of hours or days.” I’m so glad you’re seeing these results — what a great example of the impact you’re driving with our risk decisioning platform!