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Tacton CPQ Reviews & Product Details - Page 2

Tacton CPQ Overview

What is Tacton CPQ?

Tacton is the leading Configure, Price, Quote (CPQ) SaaS partner for design to sales automation for industrial manufacturers. Our trusted configuration engine provides the backbone for your customers’ fast and flawless digital experience. With Tacton CPQ (Configure-Price-Quote), B2B manufacturers can maintain and sell highly customizable products as if they were standard. Our award-winning configuration and pricing engine, allows you to control your custom product’s thousands of parts and commercial rules with small set of constraint, generating millions of valid, builable and profitable product variants. With needs-based configuration, instant pricing for every configurator selection, real-time 3D product visualization and automatic generation of CAD files, your sales reps will be able to define, price and order complex and custom products, without sales engineering support. Let your sales engineers innovate your products and let your sales reps talk value with your customer. With Tacton’s rich APIs and integration solution, data from PLM, ERP, CAD and CRM can be leveraged in Tacton CPQ to remove your data silos. Tacton's Connect to Anying provides easy to use connectors for more than 600 enterprise applications - all powered by Workato. With Tacton’s omni-channel capabilities, you can offer Configuration, Pricing and Quoting of your products not only to direct sales, but also to resellers and end customer in self-service and eCommerce channels. This radically boosts your sales capabilities. With Tacton CPQ you will increase revenue, increase sales velocity, decrease sales costs and decrease costs of order errors and warranties. Sell with certainty – quote with confidence. In Gartner's Magic Quadrant for CPQ, Tacton has been recognized as a a leader for multiuple consecutive years. Tacton provides solutions to our global customers such as ABB, Bosch, Caterpillar, Daimler, MAN, Mitsubishi, Siemens, Toshiba and Yaskawa. Tacton is headquartered in Chicago and Stockholm, with regional offices in Karlsruhe, Warsaw, and Bogota. Tacton Trusted Configuration. Sales Made Simple for Complex Manufacturing.

Tacton CPQ Details
Languages Supported
German, English
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Product Description

Tacton CPQ’s manufacturing software solutions connect customer with product and factory for smarter business. By putting customers at the heart of the process, we enable better sales and more efficient operations. We go beyond CPQ - letting your customers build relationships with their clients, not just products.

How do you position yourself against your competitors?

In contrast to other CPQs, Tacton can handle highly complex and customizable industrial equipment.

With Tacton’s attribute constraints, your product engineering team will be able to express and maintain all the logic of your product variance, separating valid from invalid product configurations.

Our out-of-the-box and easy-to-use configurator, empowers sales rep, resellers and even end-customers themselves to define highly customized and error-free equipment – without involvement of sales engineering.


Seller Details
Seller
Tacton
Year Founded
1998
HQ Location
Stockholm, Sweden
Twitter
@TactonSystems
1,201 Twitter followers
LinkedIn® Page
www.linkedin.com
219 employees on LinkedIn®
Phone
+46 (0) 8 690 07 50
Description

Tacton’s manufacturing software solutions connect customer with product and factory for smarter business. By putting customers at the heart of the process, we enable better sales and more efficient operations. We go beyond CPQ - letting your customers build relationships with their clients, not just products.


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Overview Provided by:

Recent Tacton CPQ Reviews

Harshit  S.
HS
Harshit S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Tacton CPQ"
Smart configuration, seamless integration, guided selling, 3D visualization, and quick quoting.
Lokesh D.
LD
Lokesh D.Small-Business (50 or fewer emp.)
2.5 out of 5
"Its ok"
Works well for the production company and for the end users to purchase.
Kannan M.
KM
Kannan M.Enterprise (> 1000 emp.)
4.5 out of 5
"Tacton best omni channel support"
Native 3D and AR visualization, most flexible omni channel in the market, SaaS
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Tacton CPQ Media

Tacton CPQ Demo - Tacton Product Modeling
Define your product's variance and modules with easily maintainable features and constraints
Tacton CPQ Demo - Tacton CPQ Configurator
Needs-based configuration, instant pricing, instant Bill-of-Material and 3D visualization empower your sales to define, price and order highly customizable products without sales engineering support.
Tacton CPQ Demo - Tacton CPQ Solution page
Price execution, adjustments and margin control of all configurable products in any given Opportunity
Tacton CPQ Demo - Tacton CPQ Document generation
One-click creation of data-driven and consistently branded quote documents
Tacton CPQ Demo - CAD Automation
For a configured product variant, Sales rep can generate CAD files and drawings without CAD skills or software installed (SolidWorks, Autodesk Inventor, PTC CREO)
Tacton CPQ Demo - Tacton CPQ Omnichannel
Embed configuration, visualization, net-pricing and quote generation on any website or eCommerce system to offer the full portfolio to end customers and resellers
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54 Tacton CPQ Reviews

4.3 out of 5
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54 Tacton CPQ Reviews
4.3 out of 5
54 Tacton CPQ Reviews
4.3 out of 5

Tacton CPQ Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Tacton CPQQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Telecommunications
IT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Tacton CPQ?

Possibility of use in many industries, the possibility of creating in many different, creative ways. Review collected by and hosted on G2.com.

What do you dislike about Tacton CPQ?

There are no tutorials for more advanced projects and solutions at the E-learning Academy. Even short videos, text tutorials on more complex problems would be helpful.

A large number of tacton tools are required to create an application (DA Studio, Visualiser, etc.) and it is a bit difficult to learn and use it in a small team. Review collected by and hosted on G2.com.

Recommendations to others considering Tacton CPQ:

Użytkownik Tacton powinien posiadać wysokie umiejętności poznawcze, wyobraźnię przestrzenną oraz przynajmniej podstawową wiedzę z zakresu programowania JavaScript. Review collected by and hosted on G2.com.

What problems is Tacton CPQ solving and how is that benefiting you?

Possibility to involve potential customers not related to the industry in creating design solutions. Review collected by and hosted on G2.com.

Response from Nick Thompson of Tacton CPQ

Hi there,

Thank you for your review. I appreciate you taking the time and want to ensure you that I have shared your review with our Academy team, which is responsible for customer training. We will continue to add tutorials and other enablment for our customers to ensure they are fully empowered to use the product.

Verified User in Mining & Metals
IM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tacton CPQ?

The Tacton applications are very user-friendly and not necessary to have coding language to use it. We can customize to our business needs Review collected by and hosted on G2.com.

What do you dislike about Tacton CPQ?

It is not easy to configure a product without passing through customer, opportunity and solution stages Review collected by and hosted on G2.com.

What problems is Tacton CPQ solving and how is that benefiting you?

Mostly we try to solve the issues related to reducing the dependencies on the involvement of other stakeholders in sales process and also improve the lead time of order execution process. Review collected by and hosted on G2.com.

Response from Nick Thompson of Tacton CPQ

Hi there,

Thank you for taking the time to leave a review sharing your experience using our product. We take a lot of pride in empowering our customers to customize the tool to their needs, and happy to see you have been successful in doing so.

BS
Project Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tacton CPQ?

Tacton is mostly available, easy to learn, and mostly well-designed. Review collected by and hosted on G2.com.

What do you dislike about Tacton CPQ?

No tolerance on customization and change request

Not recommended for Reporting and analysis purposes. Review collected by and hosted on G2.com.

What problems is Tacton CPQ solving and how is that benefiting you?

Facilitate Process and workflow Review collected by and hosted on G2.com.

MP
Solution manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tacton CPQ?

Quick and efficient support provided by Tacton. Review collected by and hosted on G2.com.

What do you dislike about Tacton CPQ?

Not any special issue to dislike at all . Review collected by and hosted on G2.com.

What problems is Tacton CPQ solving and how is that benefiting you?

New product. Review collected by and hosted on G2.com.

Response from Nick Thompson of Tacton CPQ

Hi Marcin,

Thank you for the kind words. I am happy to see our staff is supporting you as needed. Please do not hesitate to contact us if there is anything additional you need!

RM
R&D & Technical Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tacton CPQ?

Powerful configuration solution engine

Full featured web UI

CAD integration Review collected by and hosted on G2.com.

What do you dislike about Tacton CPQ?

Steep learning curve for programming language and logic

No mainstream database Review collected by and hosted on G2.com.

Recommendations to others considering Tacton CPQ:

Consider Tacton if you need to CPQ complex product and/or need a powerful CAD integration Review collected by and hosted on G2.com.

What problems is Tacton CPQ solving and how is that benefiting you?

Tacton is our tool for configuring, pricing and quotation of our complex products, and the main development tool for our technical department. Review collected by and hosted on G2.com.

FA
Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tacton CPQ?

It is different than most of the traditional development environments. Review collected by and hosted on G2.com.

What do you dislike about Tacton CPQ?

Speed and app improvement. It is harder to learn and hard to develop a complex solution Review collected by and hosted on G2.com.

What problems is Tacton CPQ solving and how is that benefiting you?

complex model based development to provide best cofiguration Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tacton CPQ?

Reachability of sales/technical team to support customers when in need. Review collected by and hosted on G2.com.

What do you dislike about Tacton CPQ?

Sometimes the need to escalate to speed up issues solution. Review collected by and hosted on G2.com.

What problems is Tacton CPQ solving and how is that benefiting you?

Speed of execution of their SW not immediately available as initially agreed. Flexibility to customize the SW according to our needs. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tacton CPQ?

Tacton provide a customized solution, user can customized there solution as well as integration is also good Review collected by and hosted on G2.com.

What do you dislike about Tacton CPQ?

Little issue with performance, sometime it takes a little more time to do a task, this may be issue with hosted cloud environment, but not sure. Review collected by and hosted on G2.com.

Recommendations to others considering Tacton CPQ:

I would highly recommend Tacton,Its a very good product and easily customizable based on the requirement Review collected by and hosted on G2.com.

What problems is Tacton CPQ solving and how is that benefiting you?

I am creating Model for configured product, Proposal template, Tacton administration, its a total solution for our customer for Quotes creation Review collected by and hosted on G2.com.

Response from Nick Thompson of Tacton CPQ

Thank you for the review and for sharing your positive feedback.

PD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tacton CPQ?

They have managed to cover a lot of our specific business needs. Good team of consultants willing to find solutions for their customers Review collected by and hosted on G2.com.

What do you dislike about Tacton CPQ?

We have encountered issues such as system failures and inhability to use Tacton during periods of time until the problem is identified and fixed, this has happened wheneverTacton does a product release, I would definetely recommend to improve their release process and inform the users what has changed and what is the impact.

The CPQ still has a lot of functionalities that need improvement or that are very limited Review collected by and hosted on G2.com.

What problems is Tacton CPQ solving and how is that benefiting you?

Tacton is part of our digital transformation and it has helped or value chain to become more automatized. We now avoid paper work, unnecessary emails, and we have reached a faster response to our customers. Review collected by and hosted on G2.com.

Response from Nick Thompson of Tacton CPQ

Hi Paula,

Thank you for your review and constructive feedback. I apologize for the challenges caused by our system interruption! We are always evaluating and testing our updates before releasing, but sometimes we experience unexpected challenges. We will work to continuously improve our product performance and enhance our release process.

We always appreciate your feedback and your loyalty as a customer! Be sure to reach out to your Customer Success manager anytime you have an issue and know we are here to help.

Thanks,

Nick Thompson

VP of Product Marketing

BP
Application Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tacton CPQ?

The time-saving features of Tacton are key. Technicians can provide the database with technical information about configurations and relationships between a diverse pallet of products, which is then instantly available for sales personnel when they create offers and BOMs. This saves time on both sides, and improves reliability by taking a good deal of human error out of the equation. Especially on the sales side, my company has seen such efficiency improvements since using Tacton, that working without it would no longer be acceptable. The time required for a sale representative to create a complicated technical offer has been reduced from days to minutes. Review collected by and hosted on G2.com.

What do you dislike about Tacton CPQ?

The only criticism i can think of has to do with the non-configurable products. We still use TC-Site, and we have many different sales-groups. Each sales group has price lists, templates, products, etc. that are assigned to them. The only aspect of TC-Site that cannot be assigned to these sales groups is the non-configurable list. This has led to the creation of several sites for different sales groups, which means much more overhead to do updates.

This is solved with CPQ i believe, which we are not yet using. Really this is the only issue I can think of, everything else that we have had problems with has been solved by the quite competent support team at Tacton. Review collected by and hosted on G2.com.

Recommendations to others considering Tacton CPQ:

Measure twice, cut once. You should be prepared to invest manpower into the administration of this tool. It is worth the cost, but the management of the product database is a full-time job. (this of course depends on the complexity of the products to be configured). Also consider integration into Salesforce, SAP, etc. These interconnections are costly and difficult to implement, so they should be planned well. But they are also worth it, to reduce double-data-entry and human-error. Review collected by and hosted on G2.com.

What problems is Tacton CPQ solving and how is that benefiting you?

Time-saving and reduction of human-error are the biggest advantages. We have also implemented approval-processes in Tacton that help us monitor and control the profit situation across the sales team. Sales personnel are quick to offer extreme discounts to keep important customers, which is now subject to review thanks to the processes implemented in Tacton. Review collected by and hosted on G2.com.

Response from Nick Thompson of Tacton CPQ

Hi Brett,

Thank you for such a great review. We appreciate you taking the time to write about your experience and how our solution has removed much the human error in your configuration process. Now we just need to get you upgraded to Tacton CPQ :-)