Systrack gives me the necessary insight I need to hold our vendors accountable to providing a quality user experience for our large Virtual Desktop user base. It provides the data in an easy to use format to understand the health of our desktops. Review collected by and hosted on G2.com.

The farther back in time you need to analyze the Systrack data you lose some vital information because of the way the data is "compressed". I understand why this is but it makes it difficult to analyze trends over time with confidence in the historical data beyond a 30 day window. Review collected by and hosted on G2.com.

10k worth of data points makes it very useful in tracking performance and root cause troubleshooting along with survey options and custom sensors makes it an essential tool for our enterprise Review collected by and hosted on G2.com.

The Cloud instance does now allow us to upload datasets that would help us customize our dashboards with more Active Directory or HR department data would really like the ability to do this. Also the lack of SSR reporting in options and scheduled report creation could be great. Review collected by and hosted on G2.com.

I Like the Custom dashboards the most, also i like the resolve tab and AI-OPS Review collected by and hosted on G2.com.

i personall dont like the GUI interface which lakeside is using Review collected by and hosted on G2.com.

The sheer amount of data tracked and stored. SysTrack has helped us maximize User Experience, detect major issues early on and aid in troubleshooting issues past or present. Review collected by and hosted on G2.com.

The tool is overwhelming for some at first which can be overcome with a wealth of training options provided by Lakeside. Review collected by and hosted on G2.com.

Easy access to all relevant dashboards

Metered view of what config is being utilized upto what extent

Ability to generate different types of reports and further analyse them

Performance analysis has been made very easy for any impacted machine Review collected by and hosted on G2.com.

Nothing as such which i don't like about systrack Review collected by and hosted on G2.com.

The data that Systrack has the ability to capture and provide is very helpful. Review collected by and hosted on G2.com.

The data does not always seem to give you accurate information or the client is broken on the devices and not reporting correctly. Seems to always need an upgrade when you want to do something you haven't before. Review collected by and hosted on G2.com.

The wealth of data it provides via its visualisers and the ability to create custom dashboard views - essential when each organisation has different requirements. With SysTrack, you are able to view high level trend information by groups of systems/users or dig deep using 'Resolve', which allows detailed investigations to be carried out on a system for something that happened some time in the past. Review collected by and hosted on G2.com.

Not much really.. being able to view settings applied by factory roles would help administrators, and allowing users to select the theme they prefer rather than the global theme applied by the administrator Review collected by and hosted on G2.com.

The Dashboards are so user friendly. The ability to drill in-depth using Resolve. Review collected by and hosted on G2.com.

So far my experience wants me to know more about the product. Review collected by and hosted on G2.com.

Resolve is an amazing tool to go in past and see what happened Review collected by and hosted on G2.com.

No Real time Monitoring, it would be great tool if we have real time onitoring Review collected by and hosted on G2.com.

Systrack allows us to provide real time analysis even after an incident has been resolved. It helps us maintain optimal performance in the enterprise based on real data combined with user surveys, incident history, etc. It's also very scale-able from small business to large complex enterprises such as the one we support with more than 150,000 assets around the globe. The service and support is unbeatable and they have a very knowledgeable support staff to help with simple new requests to diagnosing complex issues.

I'd recommend Systrack to any business looking to improve their customer satisfaction based on their PC Performance as well as to optimize the IT budget providing the right PC for the right job! Review collected by and hosted on G2.com.

Systrack captures and provides so much data that it really requires full-time support. I believe it would be difficult to properly manage and maintain this service without a full-time role Review collected by and hosted on G2.com.