The G2 on SysTrack Digital Experience Monitoring

SysTrack Digital Experience Monitoring Overview

What is SysTrack Digital Experience Monitoring?

Lakeside Software is the leader in cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint in your environment, collecting the most precise edge-based device telemetry data available. With unmatched, continuous insights into the ecosystems that power employees, customers use Lakeside’s technology to perform: • End-User Experience Management • Digital Workplace Planning • IT Asset Optimization • Remote Work Management • Proactive Service Desk Operations Learn more: www.lakesidesoftware.com

SysTrack Digital Experience Monitoring Details

Discussions

SysTrack Digital Experience Monitoring Community

Languages Supported

Arabic, English, French, Japanese, Portuguese, Spanish, Chinese (Simplified)

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Product Description

SysTrack is a scalable, people-centric solution that helps organizations better understand and support users' computing needs and habits, as well as make sourcing and deployment decisions based on real data.

Seller Details

Seller

Lakeside

Year Founded

1997

HQ Location

Boston, US

Twitter

@Lakeside
114 Twitter followers

LinkedIn® Page

www.linkedin.com
242 employees on LinkedIn®

Overview Provided by:

Rachel Frnka

Recent SysTrack Digital Experience Monitoring Reviews

9/29/2023

Charan B.Enterprise (> 1000 emp.)

3.0 out of 5

"SysTrack is falling short compared to Controlup"

The best thing I like about SysTrack Digital Experience Monitoring is the ability to create dashboards to monitor all our Virtualization infra and ...

12/22/2022

Pedro G.Enterprise (> 1000 emp.)

5.0 out of 5

"The Best DEX Monitoring tool I ever use"

All you think it can made, is made. Dashboards, lot of modules for resolve, AppVision, Assit Resolve, Prevent. You can apply scripts to many device...

12/3/2022

Glen G.Enterprise (> 1000 emp.)

4.0 out of 5

"DEM from the Financial Services Point of View"

The solution is really easy to implement and maintain, the integration part is light way and the amount fo visibility I got is really valuable for ...

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SysTrack Digital Experience Monitoring Media

SysTrack Digital Experience Monitoring Demo - Prevent

By automating incident detection, troubleshooting, and resolution and streamlining workflows, Prevent makes robust proactive service operations possible for more members of the IT support team.

SysTrack Digital Experience Monitoring Demo - Resolve

Lakeside Resolve is a powerful root cause analysis tool to diagnose and resolve complex, estate wide issues by providing heightened visibility into physical and virtual desktops, quick problem resolution, and incident prioritization.

SysTrack Digital Experience Monitoring Demo - Assist

Lakeside Assist is an all-in-one workspace for Level 1 service desk staff to quickly diagnose and resolve issues.

SysTrack Digital Experience Monitoring Demo - Executive Summaries

Lakeside helps you proactively measure, analyze and optimize your employees’ digital experience anywhere they are working, all from easily consumable dashboards that surface that data you need quickly.

SysTrack Digital Experience Monitoring Demo - Machine Right Sizing

Provide the right-sized hardware for different departments across your organization, saving IT costs and improving DEX. Take the guess-work out of your next refresh and ensure end users have what they need to be their most productive.

G2 reviews are authentic and verified.

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Verified User in Airlines/Aviation

Enterprise(> 1000 emp.)

Validated Reviewer

Review source: Organic

Jan 15, 2020

"Delivers Actionable, Valuable Info about Enterprise Hardware and Software Performance"

What do you like best about SysTrack Digital Experience Monitoring?

Systrack provides an enormous amount of information about the state of enterprise hardware and software. We've used this data to provide resolution for issues which affected large groups of users and computers as well as individual high profile VIP users. Outstanding customer support. Great and comprehensive training, particularly on building queries Review collected by and hosted on G2.com.

What do you dislike about SysTrack Digital Experience Monitoring?

Setting up environment takes a while, there are a lot of moving pieces. Review collected by and hosted on G2.com.

Recommendations to others considering SysTrack Digital Experience Monitoring:

We have found Lakeside great to work with both from a Customer Service and business perspective. Review collected by and hosted on G2.com.

What problems is SysTrack Digital Experience Monitoring solving and how is that benefiting you?

Issues with Outlook mail delivery, PC Disk performance, Anti virus related resource utilization issues Review collected by and hosted on G2.com.

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