Synergy Pros and Cons

Ease of timesheet functionality, project invoicing, purchase order creation, cost tracking etc. all in the one place. We used it on a daily basis and have found it to be a stable platform with product updates regularly coming through Review collected by and hosted on G2.com.

Resource allocation and scheduling. With many small projects on the go it will be very time consuming to keep up to date. In our workflows, this functionality wouldn't work for a large portion of our projects Review collected by and hosted on G2.com.

There are so many aspects to Synergy - it's very easy to navigate. The customer support has been amazing Review collected by and hosted on G2.com.

Synergy can speak to Xero but Xero can't speak to Synergy (this is probably more for Xero) Review collected by and hosted on G2.com.

Synergy is very easy to use and it is already setup for engineering and architectural practices. Short learning curve and easy to implement in day to day company operations and project management. Review collected by and hosted on G2.com.

Synergy works through a web-based platform accessible through IE, Chrome, etc. They could provide as well an app that could provide a number of the things that someone can do through the web-based platform (such as completion of timesheets, or send files though the project communications portal, etc). Hopefully Synergy will offer this in the near future. Review collected by and hosted on G2.com.

Cloud based I can access any where. I'm able to advise clients of their project status. I'm able to see projects completed or quoted prior to entering a meeting with a client. If I need a reference of past projects completed I can obtain the information in mere minutes with complete detail. Ensuring invoicing matches completion stage/status/percentage complete of the task. Monitoring number of meetings. Gaining statistical information of time taken on projects. Review collected by and hosted on G2.com.

Initial entry of clients & contacts that was painful but great once completed.

My project number don't reset to 1 (one) at January 1st. Year-Proj Number. Review collected by and hosted on G2.com.

Total Synergy is a lot more intuitive than other project software systems that we have used. It's as if it was actually designed for professionals that work in the construction / development industry! Review collected by and hosted on G2.com.

I would like that we could use the forecasting tool that is offered for Enterprise level users. However, cannot justify the additional cost that we would have to make for all of our team members when only 2-3 people would use this function and other Enterprise level functions. Review collected by and hosted on G2.com.

The best thing about Total Synergy is the ability to take it everywhere. You are no longer shackled to your desk to look at projects. The other thing is dashboard - a summary of how everything is doing in a visual representation. Review collected by and hosted on G2.com.

I dislike how you are unable to adjust timesheets for other users even with the sys admin role. Another thing I wasn't sold on is the budget feature - It would be nice to be able to budget based on the amount of hours required for a task not just a monetary value. Review collected by and hosted on G2.com.

Timesheets, Document register, ability to save emails to a project database Review collected by and hosted on G2.com.

Reports. I find creating them and producing them very counter intuitive.

I also find that there are multiple feature that could be added to Synergy but when i ask if they can be integrated their isn't a drive to look to expand the potential of the software.

Pricing is also quite steep for medium sized practices. especially for the features that are offered as part of the enterprise solution. While most of these features would only be accessed by 5-10 users in an organisation, all users within the company have to be updated at the additional $15 per month per user. Review collected by and hosted on G2.com.

It's easy to use, not a clunky database system, more intuitive than most.

It's great for details project reviews and bigger picture summary of progress and budgeting Review collected by and hosted on G2.com.

Its great overall, I would like a Gmail plugin, but it's coming so no complaints really. Review collected by and hosted on G2.com.

Simplicity and effectiveness, does what it needs to without hassle or costing my excessive time Review collected by and hosted on G2.com.

Yet to find anything that wastes time or causes me complication Review collected by and hosted on G2.com.

Expensing and tracking time is made alot easier Review collected by and hosted on G2.com.

Invoicing is proving more difficult than our previous CRM tool Review collected by and hosted on G2.com.