Adept solves the problems found in a Windows File Share such as people saving files differently (different locations, names, folder structures,etc). This makes it much easier to find files without relying on Tacit Knowledge, Manual Searching, or even asking someone where they saved something.

Adept also helps us tremendously with version control. Prior to Adept, we would sometimes use the wrong version of a file in production, or files would get moved, lost, overwritten, or deleted. We also had duplicate (a different versions of) files all over the place. Adept helped us get this under control.

I also like the Audit Trail where we can see exactly what happened to each file (and by whom) since its creation.

I think Adept's benefits are especially felt by CAD users as assemblies and parts retain their associations automatically. But it was the best tool we found that also benefited non-CAD users.

We also like that it's a US-based company with superior customer support. It is IT friendly and suited to our line-of-work.

Update after a few years of Adept use: They are a top-notch team and are always on-hand to help us with any issues we might have. Adept is still solving the issues we needed help solving, and it is seamlessly part of our business now. Review collected by and hosted on G2.com.

Upfront Cost – licenses are expensive but the benefits far outweighs the cost

Growing Pains - Not every file is in Adept yet (data migration is tedious and time-consuming). Training is required (and a new way of thinking is required). People resist change; we need to change the way we do some things. These really require us to break some bad habits which will make us better in the end.

It’s not perfect. There are occasional bugs or annoyances. It still relies on people to fill out data cards correctly, which is a training issue.

Software upgrades are a bit complex, requiring a bit more IT support than I'd like. Fortunately, this only affects us for a couple of days per year. Review collected by and hosted on G2.com.

Adept has transformed the way our company manages Project Drawings for the better. Increased visibility, security, controls, and best of all only one location for users to go to! Additionally, the support team is quick to respond and helpful at answering questions and solving issues! Review collected by and hosted on G2.com.

There are so many capabilities that it is a little overwhelming at first to learn as an administrator. However, the provided training goes into all the features and leaves your ready to get started Review collected by and hosted on G2.com.

The search feature works very well for our company when we may have several different iterations of the same file that is used for a number of different projects. Review collected by and hosted on G2.com.

We really don't have any downsides other than our view within Adept was VERY slow. Review collected by and hosted on G2.com.

I like that Synergis Adept is very intuitive, which makes it easy to use. I also appreciate the ability to make batch updates to the data cards, so we can change many files at once. This feature makes it efficient when printing PDFs of SolidWorks models, as the data cards change what appears on the PDF. Review collected by and hosted on G2.com.

The software is extremely slow, and it might be because it's dealing with SolidWorks. Making any change to a batch update or an individual part's data card is slow. Even moving between inbox and work areas can take minutes. Review collected by and hosted on G2.com.

I enjoy the compare feature. I think it is very useful to see difference in versions of drawings. Review collected by and hosted on G2.com.

The viewer is pretty slow to load. The desktop is kind of clunky to use. Review collected by and hosted on G2.com.

The Search Features will "WOW" you!

It is Fast, it is Easy, and it Finds what you are looking for!

With the ability to search through documents' meta-data through the Data Card allows you to Pinpoint the exact File you need, FAST! Review collected by and hosted on G2.com.

The newest Adept Viewer has added many new features to the Viewers' capability but it comes with a slower delivery of the document.

But if you enjoyed the speed of the previous Oracle Viewer, Synergis gives you the option to set-up Alternative Viewers that can present the View of the Document very quickly. Review collected by and hosted on G2.com.

Secure and revision control with name associated with changes Review collected by and hosted on G2.com.

Cost of using for large companies is high Review collected by and hosted on G2.com.

Adept has significantly improved our document management, from the workflows to the ease of locating the correct documentation. Our team uses Adept every day which helps streamline our production process. The staff has helped make the transition very seamless from the training to the start-up. Review collected by and hosted on G2.com.

We have not come across any downside to Adept. Review collected by and hosted on G2.com.

It allows access from several locations to view our standards and other documentation. Review collected by and hosted on G2.com.

There are features that we need (SolidWorks) that they are so far behind on and holds us back from updated information that would be helpful to our business Review collected by and hosted on G2.com.

I like that the software is user friendly. It doesn't take a lot of time to get users familiar with the software and off and running. I also like that the system can be configured to suit your needs. Also, I like the fact that data can not only be extracted from your documents, but it can also be pushed into your documents. I also like the fact that this software can be integrated with Autodesk products. Customer support has always been great, whether it be user issues or product upgrades. Review collected by and hosted on G2.com.

The weakest link that I have seen is the viewer that comes with the software package. Review collected by and hosted on G2.com.