SyncApps Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend SyncApps for its responsive and helpful customer support, enhancing the overall integration experience. (2 mentions)
Users find SyncApps to be extremely easy to use, with a smooth setup process and responsive support team. (2 mentions)
Users appreciate the ease of accessibility with SyncApps, enjoying a smooth setup and responsive support team. (1 mentions)
Users appreciate the easy integrations of SyncApps, enjoying a smooth setup and excellent support throughout the process. (1 mentions)
Users find SyncApps to provide easy learning with a smooth setup and excellent support for seamless integration. (1 mentions)

Top Pros or Advantages of SyncApps

1. Customer Support
Users commend SyncApps for its responsive and helpful customer support, enhancing the overall integration experience.
See 2 mentions

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PS

Parinaz S.

Mid-Market (51-1000 emp.)

5.0/5

"Easy Salesforce Email Integration with Great Support"

What do you like about SyncApps?

SyncApps makes integrations very easy and straightforward. The setup process is smooth, user-friendly, and everything works as expected. Their suppor

Johnny G.
JG

Johnny G.

Small-Business (50 or fewer emp.)

4.5/5

"Truly one of the best out there"

What do you like about SyncApps?

The sheer flexibility of the system + the easability of use make this app top-tier. They also have an incredible knowledgable and helpful support staf

2. Ease of Use
Users find SyncApps to be extremely easy to use, with a smooth setup process and responsive support team.
See 2 mentions

See Related User Reviews

PS

Parinaz S.

Mid-Market (51-1000 emp.)

5.0/5

"Easy Salesforce Email Integration with Great Support"

What do you like about SyncApps?

SyncApps makes integrations very easy and straightforward. The setup process is smooth, user-friendly, and everything works as expected. Their suppor

Johnny G.
JG

Johnny G.

Small-Business (50 or fewer emp.)

4.5/5

"Truly one of the best out there"

What do you like about SyncApps?

The sheer flexibility of the system + the easability of use make this app top-tier. They also have an incredible knowledgable and helpful support staf

3. Accessibility
Users appreciate the ease of accessibility with SyncApps, enjoying a smooth setup and responsive support team.
See 1 mentions

See Related User Reviews

PS

Parinaz S.

Mid-Market (51-1000 emp.)

5.0/5

"Easy Salesforce Email Integration with Great Support"

What do you like about SyncApps?

SyncApps makes integrations very easy and straightforward. The setup process is smooth, user-friendly, and everything works as expected. Their suppor

4. Easy Integrations
Users appreciate the easy integrations of SyncApps, enjoying a smooth setup and excellent support throughout the process.
See 1 mentions

See Related User Reviews

PS

Parinaz S.

Mid-Market (51-1000 emp.)

5.0/5

"Easy Salesforce Email Integration with Great Support"

What do you like about SyncApps?

SyncApps makes integrations very easy and straightforward. The setup process is smooth, user-friendly, and everything works as expected. Their suppor

5. Easy Learning
Users find SyncApps to provide easy learning with a smooth setup and excellent support for seamless integration.
See 1 mentions

See Related User Reviews

PS

Parinaz S.

Mid-Market (51-1000 emp.)

5.0/5

"Easy Salesforce Email Integration with Great Support"

What do you like about SyncApps?

SyncApps makes integrations very easy and straightforward. The setup process is smooth, user-friendly, and everything works as expected. Their suppor

SyncApps Reviews (129)

Reviews

SyncApps Reviews (129)

4.2
129 reviews
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PS
Enterprise Architect
Mid-Market (51-1000 emp.)
"Easy Salesforce Email Integration with Great Support"
What do you like best about SyncApps?

SyncApps makes integrations very easy and straightforward. The setup process is smooth, user-friendly, and everything works as expected. Their support team is amazing , very responsive, fast to reply, and always helpful. They take the time to understand the issue and provide clear solutions. Overall, it has been a great experience working with both the product and the team. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

Everything has been working great so far, no issues. Review collected by and hosted on G2.com.

Johnny G.
JG
Small-Business (50 or fewer emp.)
"Truly one of the best out there"
What do you like best about SyncApps?

The sheer flexibility of the system + the easability of use make this app top-tier. They also have an incredible knowledgable and helpful support staff. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

There is so much flexibility that it can seem overwhelming at first. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Very needed!"
What do you like best about SyncApps?

Customer support is fantastic! 24/7 and free!!! And now our Salesforce and Mailchimp clients actually talk to each other in a helpful way! The 25% nonprofit discount is also greatly appreciated. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

It's taken a while for everything to cooperate with SyncApps, longer than I anticipated. Review collected by and hosted on G2.com.

JL
Small-Business (50 or fewer emp.)
"Seamless Integration for our Cause"
What do you like best about SyncApps?

At the Fisher Center for Alzheimer's Research Foundation, we rely heavily on maintaining smooth communication with our subscribers and supporters. SyncApps has been instrumental in streamlining our data synchronization between Salesforce and Constant Contact, it was very easy to set up. The platform's user-friendly interface, reliable data transfer, and error-handling capabilities. Even if there may be errors that may arrise, their support team is willing and confident to help. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

Though SyncApps serves us remarkably well, we did face some customizations that we needed help with from SyncApps. But as stated before their support team is on top of everything. Once past this hurdle, its benefits have far outweighed this minor inconvenience. Review collected by and hosted on G2.com.

JH
Small-Business (50 or fewer emp.)
"Amazing Support, Great Technical Product"
What do you like best about SyncApps?

It's incredibly easy to use and implement, and very secure. The customer support team is amazing, friendly, and helpful. The owner himself got on an intro call with us. Very kind people. The features are plentiful, works wonders integrating between NetSuite and Mailchimp. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

No downsides. The product is fantastic. :) Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"User-friendly, seamless integration with Salesforce"
What do you like best about SyncApps?

We rely heavily on reliable data to ensure smooth and accurate communication with our alumni and supporters. Where we were once using numerous programs and processes to facilitate these connections, SyncApps has allowed us to efficiently consolidate and streamline our data synchronization between Salesforce and MailChimp. The platform has a user-friendly interface that allows even non-tech savvy users to utilize it, and we have been impressed with the reliable data transfer, error-handling, and immediate sync options that allow us to pivot as needed and support our ever-changing communications needs. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

As a small nonprofit, the cost can be a bit of a hurdle. However, the nonprofit discount helps a bit, and at this time, the benefits outweigh any other issues. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Excellent and immediate customer support"
What do you like best about SyncApps?

Ease of use, Excellent and immediate customer service Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

Integration with SugarCRM add on appeared to slow performance Review collected by and hosted on G2.com.

Jorge R.
JR
Vice President Operations
Mid-Market (51-1000 emp.)
"Great platform, great support"
What do you like best about SyncApps?

Their platform just works, and their support is outstanding.

Pricing is sensible. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

I can't think of any cons since we started. Review collected by and hosted on G2.com.

Jody S.
JS
IT Manager
Small-Business (50 or fewer emp.)
"SyncApps by Cazoomi is an awesome easy to use API integrator we use between NetSuite and Active"
What do you like best about SyncApps?

SImple to setup and use for a novice IT group. We are a small mom-and-pop shop and can do just enough in computers to get ourselves into trouble. So something as simple as this helps us grow our company. Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

We want to do more, but there isn't time to learn and take our API to connect to the next level. This issue isn't an issue with the product as much as we need to have more training. Review collected by and hosted on G2.com.

Ricardo T.
RT
President + Science Officer
Enterprise (> 1000 emp.)
"Great product, top-tier support, lightning-fast response times... Love it!"
What do you like best about SyncApps?

We picked SyncApps because it was the only connector that would support Dynamics CRM on-premise, and we needed a solid integration between CRM and ActiveSync.

Technical support (that's you, John ;-) ), both pre- and post-sales is sterling. It is the best we ever had with any partner vendor. Kudos! Review collected by and hosted on G2.com.

What do you dislike about SyncApps?

The basic product is free, which is cool. However, after you throw in all the must-haves and nice-to-haves, the subscription can quickly cost a fortune. Review collected by and hosted on G2.com.

Response from Angelie Abratiguin of SyncApps

Thank you for the great review Ricardo!

It’s really good to hear that our 365 on-premise integration is saving your team tons of time.

If you hit any snags moving forward just give a shout to our 24/7 support team.

Regards,

Angie

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