AI-driven help desk software with support ticketing system, knowledge base, and live chat features. It's delivered as a cloud solution that agile teams and startups use to provide and automate customer support. SympoQ transforms customer support from using separate email inboxes to a robust support system that promotes process consistency and keeps customers informed on their issues and requests. It be used as a back-end email support ticketing software or as a front-end, full featured customer support system with shared inboxes, multiple inbound channels, intuitive interface, and self-service capabilities.