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SymphonyAI Retail/CPG Reviews & Product Details

Verified User in Information Technology and Services
CI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about SymphonyAI Retail/CPG?

The biggest benefit of Symphony RetailAI is the company's extensive experience in the retail industry. The company has a long history of helping retailers improve their operations, and this experience is reflected in the software. Symphony RetailAI is also very user-friendly, making it easy for even the most inexperienced user to get started. The software is also highly configurable, so it can be customized to meet the specific needs of any retail operation. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Retail/CPG?

There is no one-size-fits-all answer to this question, as the least helpful aspects of Symphony RetailAI will vary depending on the specific needs of the user. However, some general downsides of using Symphony RetailAI include the fact that it can be expensive and time-consuming to implement, and that it requires a significant amount of data to be effective. Additionally, Symphony RetailAI may not be well-suited for certain types of retailers, such as those with a large number of SKUs or those operating in highly competitive markets. Review collected by and hosted on G2.com.

What problems is SymphonyAI Retail/CPG solving and how is that benefiting you?

Symphony RetailAI is helping us solve a number of business problems, including:

1. Increasing sales and customer loyalty

2. Improving customer service and satisfaction

3. Enhancing efficiency and reducing costs

4. Increasing data security and privacy

5. Improving decision making Review collected by and hosted on G2.com.

SymphonyAI Retail/CPG Overview

What is SymphonyAI Retail/CPG?

SymphonyAI Retail/CPG is the only provider of end-to-end, integrated AI-powered Merchandising, Marketing, and Supply Chain Solutions for Retailers & CPG Manufacturers. Simply put, we are Retail.

SymphonyAI Retail/CPG Details
Languages Supported
English
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Product Description

Symphony RetailAI is the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, from customer intelligence to personalized marketing, and merchandising and category management, to supply chain and retail operations.


Seller Details
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@SymphonySummit
490 Twitter followers
LinkedIn® Page
www.linkedin.com
1,531 employees on LinkedIn®
Description

Reimagine IT service management with SymphonyAI, an AI-driven IT management suite. Unleash enterprise productivity by effortlessly bringing service, asset and operations management together to work in concert. SymphonyAI uses machine reasoning and codeless workflow based automation, delivers up to 20% annual savings in IT help desk operations, and up to 45% better total cost of ownership.


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Overview Provided by:

Recent SymphonyAI Retail/CPG Reviews

Bramhanand K.
BK
Bramhanand K.Small-Business (50 or fewer emp.)
5.0 out of 5
"increase sales and customer experience via machine learning and algorithms"
The company's considerable retail business experience is Symphony RetailAI's greatest asset. The program reflects the company's extensive experienc...
K Kishore Kumar R.
KR
K Kishore Kumar R.Enterprise (> 1000 emp.)
5.0 out of 5
"SymphonyAI for intelligence"
I liked in this that it will focus on the which if will give the AI solutions for the industry and it will help for the price increase or decrease ...
Manmohan S.
MS
Manmohan S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Ai saas by symphony"
Artificial intelligence along with saas as platform is deadly combo for the organisations looking to change the functions efficiently with a good p...
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SymphonyAI Retail/CPG Media

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Video Reviews

11 out of 12 Total Reviews for SymphonyAI Retail/CPG

4.2 out of 5
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SymphonyAI Retail/CPG Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Bramhanand K.
BK
Associate Process Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SymphonyAI Retail/CPG?

The company's considerable retail business experience is Symphony RetailAI's greatest asset. The program reflects the company's extensive experience in assisting merchants in enhancing their business processes. Even the least experienced user will find Symphony RetailAI to be incredibly user-friendly and straightforward to use. The program may be tailored to match the unique requirements of any retail operation because it is highly flexible. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Retail/CPG?

It's too early to tell that this will have a significant influence because the platform is still in the development phase, and there are still a lot of developments to come. Review collected by and hosted on G2.com.

What problems is SymphonyAI Retail/CPG solving and how is that benefiting you?

The key issues Symphony RetailAI addresses are the difficulties of managing enormous amounts of data and the lack of visibility within a company's supply chain. Review collected by and hosted on G2.com.

K Kishore Kumar R.
KR
Associate System Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Retail/CPG?

I liked in this that it will focus on the which if will give the AI solutions for the industry and it will help for the price increase or decrease it will show to the retailers. It will also for us in management solutions and business pipeline issues. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Retail/CPG?

I have dislike in this is that it has a some rules which has to complicated to meet that requirements. It has also a some technical issues is there it make some mistakes and unexpected things it will affect to the business people. Review collected by and hosted on G2.com.

What problems is SymphonyAI Retail/CPG solving and how is that benefiting you?

The problems will solve by the SymphonyAI is gives the quality solution to the entrepreneurs for manufacturing it has good efficiency and safety. It will also help to select a perfect candidate to the organization more effectively. It is benefiting like finding the false things with the automated in financial services. Review collected by and hosted on G2.com.

arijit r.
AR
Assistant Vice President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Manmohan S.
MS
Procurement Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SymphonyAI Retail/CPG?

Artificial intelligence along with saas as platform is deadly combo for the organisations looking to change the functions efficiently with a good paced environment. There are many floor intelligence features which is making this unique. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Retail/CPG?

Somehow the platform is like a general saas platform with a special algorithm so its too early to say that this will make a big impact because the product is still in improvement phase and lot of developments are about to happen. Review collected by and hosted on G2.com.

What problems is SymphonyAI Retail/CPG solving and how is that benefiting you?

It programmed to perfotm all saas services along with a self used brain.also no matter where you are using this like mobility or distributive at first it looks as a great app for every users. Review collected by and hosted on G2.com.

Aslane S.
AS
CMO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Retail/CPG?

Demand forecasting. I was skeptical at first but then we tried it and it actually forecasted our demand.Once we got accustomed with it, we started relying on it all together. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Retail/CPG?

The abovementioned feature was useful to us but it's not perfect. Sometimes the predictions were off and that had(as you can imagine) a big impact on our business. Review collected by and hosted on G2.com.

What problems is SymphonyAI Retail/CPG solving and how is that benefiting you?

The retail business has a lot of uncertainty. Symphony retail ai uses artificial intelligence to remove that uncertainty and give you back control. Using AI in our business benefited us greatly. We felt empowered to take actions that we knew will yield results.

Ai also took the burden of manaul tasks off our shoulders. With symphony, repetitive tasks became a thing of the past. Review collected by and hosted on G2.com.

Shashwat K.
SK
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Retail/CPG?

Symphony RetailAI is a comprehensive retail analytics and intelligence suite designed to help companies better understand their customers. The platform provides advanced analytics capabilities, allowing retailers to effectively manage customer data and optimize their operations for growth. Symphony RetailAI helps retailers gain valuable insights into customer preferences, shopping habits, and buying patterns. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Retail/CPG?

Symphony RetailAI's software solutions are often described as overly complex and difficult to use for non-expert users. Also, Company's customer service team is known to be slow in responding to queries or requests for assistance. Review collected by and hosted on G2.com.

What problems is SymphonyAI Retail/CPG solving and how is that benefiting you?

The main problems Symphony RetailAI solves are the lack of visibility within a business’s supply chain and the challenges associated with managing large amounts of data. Review collected by and hosted on G2.com.

Uddeshya R.
UR
Technical Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Retail/CPG?

Advanced AI technology

Business transformation solutions

Industry-specific solutions

End-to-end automation

Data-driven insights and decision making

Cloud-based platform

Scalable and customizable solutions

User-friendly interface

Expert support and consultation

Integration with existing systems Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Retail/CPG?

Though they have a great team, platform onboarding is a little complex

Pricing models can be made more lucrative

Turn around time for customizations take a little time sometimes. Review collected by and hosted on G2.com.

What problems is SymphonyAI Retail/CPG solving and how is that benefiting you?

We're leveraging SymphonyAI for our retail segment where we are working on bringing supply chain & warehouse optimization in order.

SymphonyAI is also benefitting us floor intelligence and store & channel operations. Review collected by and hosted on G2.com.

RAJ K.
RK
Territory Sales Incharge
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Retail/CPG?

The best part is that with the help of Symphony Retail AI, users can better understand the target customers' needs. Customer insights help businesses to target potential customers easily. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Retail/CPG?

Symphony Retail AI is a handy tool, and there is nothing that I dislike about it. Training new users is challenging, but the user learns it over time and becomes accustomed. Review collected by and hosted on G2.com.

What problems is SymphonyAI Retail/CPG solving and how is that benefiting you?

Generating business insights, Forecasting potential sales and helping to scale up the business. The reports generated are also beneficial in framing business strategies. Review collected by and hosted on G2.com.

Lowell Jan C.
LC
Real Estate Salesperson
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Retail/CPG?

enterprise AI company transforming the world's largest industries with packaged AI solutions. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Retail/CPG?

It was sold to Harman International Industries in 2015. Review collected by and hosted on G2.com.

What problems is SymphonyAI Retail/CPG solving and how is that benefiting you?

Sophisticated and expensive processing resources needed are limited to the majority of businesses. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SymphonyAI Retail/CPG?

Retail analytics algorithms like basket analysis are readily available. Great visualizations interpreting the data. Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI Retail/CPG?

There are some limitations I faced in a real-time scenario. Reports can be drilled down to a group of items combined but not at an item level. Review collected by and hosted on G2.com.

What problems is SymphonyAI Retail/CPG solving and how is that benefiting you?

Ease of running algorithms. Auto-generated insights based on the data. Inbuilt algorithms which take time to code manually. Review collected by and hosted on G2.com.