--- title: Symantec Web Security Service Reviews meta_title: 'Symantec Web Security Service Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 120 reviews by the users' company size, role or industry to find out how Symantec Web Security Service works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 120 scale: '5' date_modified: '2026-07-17' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Symantec Web Security Service Reviews **Vendor:** Broadcom **Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways) **Average Rating:** 4.4/5.0 **Total Reviews:** 120 ## About Symantec Web Security Service Symantec Web Security Service (WSS) provides the same proactive web protection capabilities delivered by the market’s leading on-premises Secure Web Gateway, Symantec ProxySG, but delivered as a resilient and performant cloud security service. Sitting between employees, wherever they are located, and the Internet, the service protects the enterprise from cyber threats, controls and protects corporate use of cloud applications and the web, prevents data leaks, and ensures compliance with all company information and web/cloud access policies. Symantec WSS delivers web and cloud security from a diversified network of certified global data centers. Universal Policy Enforcement (UPE) capabilities allow administrators to define protection policies once and distribute them to all of their gateways. Whether they are in the cloud or on-premises, enterprises can ensure consistent protection is in place. Its best-in-class feature set, combined with powerful integrated solution options, enterprise-class network security capabilities, and flexible subscription pricing model, has made WSS the smart choice for companies looking for enterprise-class security capabilities in a cloud-delivered service. ## Symantec Web Security Service Pros & Cons **What users like:** - Users value the **seamless security features** of Symantec Web Security Service, benefiting from continuous updates and ease of use. (6 reviews) - Users appreciate the **ease of use** of Symantec Web Security Service, finding it simple and convenient to manage. (5 reviews) - Users value the **ease of use and management** of Symantec Web Security Service, along with its comprehensive functionality. (2 reviews) - Users appreciate the **affordable pricing** of Symantec Web Security Service, offering great value without sacrificing features. (1 reviews) - Users value the **network analytics** provided by Symantec Web Security Service for enhanced access control and antivirus functionality. (1 reviews) - Easy Access (1 reviews) - Users appreciate the **effective malware and phishing protection** of Symantec Web Security Service, enhancing their online safety. (1 reviews) - Users appreciate the **implementation ease** of Symantec Web Security Service, finding it straightforward to use and manage. (1 reviews) - Setup Ease (1 reviews) - Software Updates (1 reviews) **What users dislike:** - Users find the **notification issues** cumbersome, leading to distractions and occasional false alerts that disrupt usage. (2 reviews) - Users find the **cost of Symantec Web Security Service** to be prohibitively high, impacting overall value perception. (1 reviews) - Users highlight **integration issues** with Symantec Web Security Service, impacting implementation and overall satisfaction. (1 reviews) - Users highlight the need for improved **customer support** with Symantec Web Security Service to enhance their experience. (1 reviews) - Users experience **slow performance** with the EDR search and manual XDR correlation, impacting efficiency. (1 reviews) - Software Bugs (1 reviews) - Software Instability (1 reviews) ## Symantec Web Security Service Reviews ### 1. It Works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2018 **What do you like best about Symantec Web Security Service?** Minimal intrusion into the user's workspace. Easy management and deployment options including a local system that can be used for distribution of the application to systems on the LAN. **What do you dislike about Symantec Web Security Service?** Alerting and notification control can use improvement. It's not intuitive to setup, or change and it is not granular enough. I do care about notifications, but I do not need to know about specific events from external pentesting etcetera. **Recommendations to others considering Symantec Web Security Service:** This is a pretty solid security suite that offers pretty good leverage of performance vs security when it comes to the cloud offerings of A/V. **What problems is Symantec Web Security Service solving and how is that benefiting you?** Web, email, server and desktop security system that encompasses real-time algorithms for detecting intrusions via Firewall or by services running on Windows servers exposed to the internet. ### 2. Great Service Symentec **Rating:** 5.0/5.0 stars **Reviewed by:** Mehdi A. | Trader, ,Singer, Composer , Musician and Calligrapher, Performing Arts, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2017 **What do you like best about Symantec Web Security Service?** Great Service Symantec. It's Great and was good enough for my Job. I use Symantec for protection of my Computer. I have been using this Software for many Years and I Like keep continue using this Software. for future and on all System. It's Great and was good enough for my Job. Great Service Symantec Software.. I use always Symantec for protection of all Computers. so that why Normally I recommend to everyone and almost all my Co workers and Colleagues and also all friends. with the other Companies. Actually I have the other Anti Virus that are good in the market now that has a great Network and Internet Security Service. but we looking for new updated and new version of service Program that can give us better Service and Protection. all Software in the Market should be matched with new tech. Protection System and tel us to protect our All Computers and System with kind of new Virus and Malware in Internet. **What do you dislike about Symantec Web Security Service?** Great Service Symantec . Nothing ! actually, it's nothing wrong with this Software, so I'm happy to have it on my System. just they need to upgrade it I have been using this Software for many Years and I Like keep continue using this Software. for future and on all System. nothing wrong with this Software. nothing wrong with this Software on all System. Great Service Symantec . **Recommendations to others considering Symantec Web Security Service:** just Try it ! **What problems is Symantec Web Security Service solving and how is that benefiting you?** Great Service Symantec . Fixing some Errors on My System. ### 3. Protection you can rely on **Rating:** 4.0/5.0 stars **Reviewed by:** Kendrik N. | Quality Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Symantec Web Security Service?** Symantec web security is security you can trust. -Email scanning -Network scanning -Protection against botnets **What do you dislike about Symantec Web Security Service?** Directions and user guides at times have been hard to follow on our own, but after contacting Symantec customer support they were able to guide us in the right direction. **Recommendations to others considering Symantec Web Security Service:** Try it. You will not be let down and can count on protection. **What problems is Symantec Web Security Service solving and how is that benefiting you?** Protecting our network and senstive data, along. Without Symantec being there, we would have been exposed to multiple intrusions within our network but every attempt was stopped dead in thier tracks thanks Symantec ### 4. Good product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2018 **What do you like best about Symantec Web Security Service?** I really like it as it is fast and quite reliable source to maintain your data security and integrity. **What do you dislike about Symantec Web Security Service?** It seems a little complicated to use at the beginning. **What problems is Symantec Web Security Service solving and how is that benefiting you?** We have been using it to avoid network and firewall issues while hosting a project in a VM locally and to store our files. ### 5. Very Good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Symantec Web Security Service?** It's simple yet very effective. I feel pretty secured **What do you dislike about Symantec Web Security Service?** Not much. It does put a bit pressure on CPU. **What problems is Symantec Web Security Service solving and how is that benefiting you?** Security. ### 6. Abnoxious **Rating:** 0.0/5.0 stars **Reviewed by:** Kevin K. | Core Developer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2017 **What do you like best about Symantec Web Security Service?** The only thing I can say about this product is that is does its job. **What do you dislike about Symantec Web Security Service?** Everything. Our IT department did a company-wide update to everyone on the network install the symantec chrome extension. This is very obnoxious. Doing any google search is slowed down too much and youtube videos are now restricted and comments are blocked. It is very annoying.. **What problems is Symantec Web Security Service solving and how is that benefiting you?** Not many as a developer. I know how to protect my computer from viruses.. ### 7. Decent **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2018 **What do you like best about Symantec Web Security Service?** Slows down the comp but does have good security features **What do you dislike about Symantec Web Security Service?** Big load on computer and slows it down too much **What problems is Symantec Web Security Service solving and how is that benefiting you?** Security ### 8. Fantastic Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2017 **What do you like best about Symantec Web Security Service?** The tightly coupled features of this software are the ones which attract me the most to this software. Apart from that, this cloud also helps provide the peace of mind that my critical files are stored securely in its cloud. **What do you dislike about Symantec Web Security Service?** While the software is critical, it is super expensive as well. **Recommendations to others considering Symantec Web Security Service:** None. **What problems is Symantec Web Security Service solving and how is that benefiting you?** The secured files being located on a single point location. ### 9. Its good **Rating:** 4.5/5.0 stars **Reviewed by:** Nilesh V. | Technical Lead, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2017 **What do you like best about Symantec Web Security Service?** Good security application. Secures my system with external threats. **What do you dislike about Symantec Web Security Service?** Nothing. Nothing is there to unlike the application. **Recommendations to others considering Symantec Web Security Service:** NA **What problems is Symantec Web Security Service solving and how is that benefiting you?** Application threats ### 10. Superb **Rating:** 3.0/5.0 stars **Reviewed by:** Vikas R. | Application Development Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2017 **What do you like best about Symantec Web Security Service?** The implementation is very simple and easy to run.Also the configuration was also relatively intuitive and the User Interface is very good. **What do you dislike about Symantec Web Security Service?** I would say the search is very slow. Limited searching may be. **What problems is Symantec Web Security Service solving and how is that benefiting you?** Email Security ### 11. Web Security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Symantec Web Security Service?** The ability to block malicious activity and/or websites from hacking or stealing data. **What do you dislike about Symantec Web Security Service?** There isn’t much that I dislike about this software. It did the job. **What problems is Symantec Web Security Service solving and how is that benefiting you?** Blocking malicious activity and keeping the network private. ### 12. Symantec Web Security **Rating:** 5.0/5.0 stars **Reviewed by:** Hahfiizah A. | IT Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2017 **What do you like best about Symantec Web Security Service?** I like how Symantec filters our emails. **What do you dislike about Symantec Web Security Service?** No complaints, 100+ endpoints stay up to date and have never let a single virus through. **Recommendations to others considering Symantec Web Security Service:** I encourage you all to use this product. It offers great help to you and to your company. **What problems is Symantec Web Security Service solving and how is that benefiting you?** We are using Symantec's software for security, storage, backup, and availability ### 13. Security and data loss prevention using Symantec **Rating:** 5.0/5.0 stars **Reviewed by:** Radhika K. | Operations Clerk, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Symantec Web Security Service?** The cloud aspect makes it more reliable and it's security is remarkable **What do you dislike about Symantec Web Security Service?** There's nothing much I dislike about cloud **What problems is Symantec Web Security Service solving and how is that benefiting you?** Security threats in web are easily solved using Symantec web security cloud ### 14. It is a convenient way to have more security on the web **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2017 **What do you like best about Symantec Web Security Service?** I like to have a piece of mind when it comes to my pc being protected when the web is being accessed. **What do you dislike about Symantec Web Security Service?** I would like the setup process to be a little faster. More detailed options could be made so that they're not mandatory and could be selected at a later time if needed. **Recommendations to others considering Symantec Web Security Service:** n/a **What problems is Symantec Web Security Service solving and how is that benefiting you?** Symantec Web Security.cloud provides security - makes business more protected against intentional and passive cyber attacks. ### 15. Good but expensive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Symantec Web Security Service?** The advanced features of the product are great for my more security-vital servers and workstations. **What do you dislike about Symantec Web Security Service?** The price is a bit too much for me, however, for me to be totally satisfied. I understand you get what you pay for, but there are times where I wonder if the price is inflated for the name. **What problems is Symantec Web Security Service solving and how is that benefiting you?** Advanced and critical system security and malware protection ### 16. Symentic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Symantec Web Security Service?** This is cloud service help us to maintain all files at one place **What do you dislike about Symantec Web Security Service?** Not every one can access this cloud storage. **What problems is Symantec Web Security Service solving and how is that benefiting you?** Storing files at one place ### 17. Very usefull tool **Rating:** 3.5/5.0 stars **Reviewed by:** M. Zeeshan A. | IT Support Specialist, Government Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2017 **What do you like best about Symantec Web Security Service?** Easy to use and user friendly as well. And easy to manage **What do you dislike about Symantec Web Security Service?** I don't see any thing which I dislike about this product. **What problems is Symantec Web Security Service solving and how is that benefiting you?** Email protection ### 18. Symantec Web Security Cloud Services **Rating:** 4.0/5.0 stars **Reviewed by:** Habib A. | Technical Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2017 **What do you like best about Symantec Web Security Service?** Real time protection, ease of use, and strong antivirus detection **What do you dislike about Symantec Web Security Service?** Nothing is particular the product is working fine for me **What problems is Symantec Web Security Service solving and how is that benefiting you?** Real time protection, threats detection ### 19. Valuable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2017 **What do you like best about Symantec Web Security Service?** Valuable software, helps keep us secure too **What do you dislike about Symantec Web Security Service?** Nothing seems to work well for our business **What problems is Symantec Web Security Service solving and how is that benefiting you?** Keeping us secure ### 20. Set it and forget it **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2017 **What do you like best about Symantec Web Security Service?** Symantec Web Security.cloud is a next gen product that's easy to deploy and easier to do nothing to manage **What do you dislike about Symantec Web Security Service?** I dislike not having full control over the product **What problems is Symantec Web Security Service solving and how is that benefiting you?** Network Security ## Symantec Web Security Service Discussions - [What is WSS agent status?](https://www.g2.com/discussions/what-is-wss-agent-status) - [What is WSS proxy?](https://www.g2.com/discussions/what-is-wss-proxy) - [What is bluecoat WSS?](https://www.g2.com/discussions/what-is-bluecoat-wss) - [What is Symantec web Security Service?](https://www.g2.com/discussions/what-is-symantec-web-security-service) - [What is best way to use symentic web security services](https://www.g2.com/discussions/what-is-best-way-to-use-symentic-web-security-services) - 1 upvote - [View Symantec Web Security Service pricing details and edition comparison](https://www.g2.com/products/symantec-web-security-service/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+13%3A30%3A44+-0500&secure%5Bsession_id%5D=a04e72c9-8359-47b7-b998-b6be4e0ed425&secure%5Btoken%5D=0ede2daf1ab0e9c8d623fb017fdd1a1ba49154f7bc1a7e2b479b2ca1fa54a993&format=llm_user) ## Symantec Web Security Service Features **Analysis** - User Analytics - Cloud Gap Analytics - Anomoly Detection **Web Content and Traffic Filtering - Secure Web Gateways** - SSL/TLS Inspection - Content Filtering - URL Filtering - Real-Time Traffic Inspection - Ad and Tracker Blocking **Functionality** - SSO - Cloud Registry - Mobile Device Mangement **Data Protection and Loss Prevention - Secure Web Gateways** - Data Loss Prevention (DLP) - Phishing Protection - Malware Protection - Cloud Access Security **Security** - Governance - Data loss Prevention - Data Encryption/Security - Access Control **Access Control and Authentication - Secure Web Gateways** - Application Control - Authentication and Access Control - User and Group Policies **Performance and Management - Secure Web Gateways** - Customizable Policy Enforcement - Bandwidth Management - Integration Capabilities - Reporting and Logging - Threat Intelligence Integration ## Top Symantec Web Security Service Alternatives - [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews) - 4.4/5.0 (266 reviews) - [Zscaler Internet Access](https://www.g2.com/products/zscaler-internet-access/reviews) - 4.4/5.0 (199 reviews) - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) - 4.4/5.0 (80 reviews)