---
title: Symantec Web Security Service Reviews
meta_title: 'Symantec Web Security Service Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 120 reviews by the users' company size, role or industry
  to find out how Symantec Web Security Service works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 120
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Web Security
  url: https://www.g2.com/categories/web-security
---

# Symantec Web Security Service Reviews
**Vendor:** Broadcom  
**Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 120
## About Symantec Web Security Service
Symantec Web Security Service (WSS) provides the same proactive web protection capabilities delivered by the market’s leading on-premises Secure Web Gateway, Symantec ProxySG, but delivered as a resilient and performant cloud security service. Sitting between employees, wherever they are located, and the Internet, the service protects the enterprise from cyber threats, controls and protects corporate use of cloud applications and the web, prevents data leaks, and ensures compliance with all company information and web/cloud access policies. Symantec WSS delivers web and cloud security from a diversified network of certified global data centers. Universal Policy Enforcement (UPE) capabilities allow administrators to define protection policies once and distribute them to all of their gateways. Whether they are in the cloud or on-premises, enterprises can ensure consistent protection is in place. Its best-in-class feature set, combined with powerful integrated solution options, enterprise-class network security capabilities, and flexible subscription pricing model, has made WSS the smart choice for companies looking for enterprise-class security capabilities in a cloud-delivered service.



## Symantec Web Security Service Pros & Cons
**What users like:**

- Users value the **seamless security features** of Symantec Web Security Service, benefiting from continuous updates and ease of use. (6 reviews)
- Users appreciate the **ease of use** of Symantec Web Security Service, finding it simple and convenient to manage. (5 reviews)
- Users value the **ease of use and management** of Symantec Web Security Service, along with its comprehensive functionality. (2 reviews)
- Users appreciate the **affordable pricing** of Symantec Web Security Service, offering great value without sacrificing features. (1 reviews)
- Users value the **network analytics** provided by Symantec Web Security Service for enhanced access control and antivirus functionality. (1 reviews)
- Easy Access (1 reviews)
- Users appreciate the **effective malware and phishing protection** of Symantec Web Security Service, enhancing their online safety. (1 reviews)
- Users appreciate the **implementation ease** of Symantec Web Security Service, finding it straightforward to use and manage. (1 reviews)
- Setup Ease (1 reviews)
- Software Updates (1 reviews)

**What users dislike:**

- Users find the **notification issues** cumbersome, leading to distractions and occasional false alerts that disrupt usage. (2 reviews)
- Users find the **cost of Symantec Web Security Service** to be prohibitively high, impacting overall value perception. (1 reviews)
- Users highlight **integration issues** with Symantec Web Security Service, impacting implementation and overall satisfaction. (1 reviews)
- Users highlight the need for improved **customer support** with Symantec Web Security Service to enhance their experience. (1 reviews)
- Users experience **slow performance** with the EDR search and manual XDR correlation, impacting efficiency. (1 reviews)
- Software Bugs (1 reviews)
- Software Instability (1 reviews)

## Symantec Web Security Service Reviews
  ### 1. Symantec for security

**Rating:** 4.0/5.0 stars

**Reviewed by:** Heena A. | Senior Technical Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2023

**What do you like best about Symantec Web Security Service?**

It reduces the complexity of setting up and managing secure connections for users

**What do you dislike about Symantec Web Security Service?**

Resource utilisation is high sometimes leading to server hung

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It has integrated with cloud providing more features

  ### 2. Excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Symantec Web Security Service?**

Threat protection and url filtering,SSL inspection are absolutely amazing 😍

**What do you dislike about Symantec Web Security Service?**

User and group policies.need some more improvement

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Web threat protection, global intelligence network

  ### 3. One Step Solution for Web Security!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul M. | Staff Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about Symantec Web Security Service?**

Symantec Web Security Service tool is a very robust tool that monitors and provides the overall security posture of the web application and its associated services.

**What do you dislike about Symantec Web Security Service?**

There is nothing to dislike about Symantec Web Security Service compared to the services and features this wonderful tool provides, though less study material about the tool available on the internet could be one thing they can work upon; otherwise, this tool is amazing.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Symantec Web Security Service is solving the most critical problem faced by the web application developers and network admins from various types of cyber attacks targetted on the web servers by properly monitoring and filtering the network traffic.

  ### 4. Best WWS Solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Abinaya M. | SOC Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about Symantec Web Security Service?**

Provides good protection against web and cloud traffic. Technical Support Team is available 24/7 for any solution.

**What do you dislike about Symantec Web Security Service?**

In contrast to other vendors in the market, they don't offer DDOS protection, OWASP attack defence, and some security.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It safeguards me against threats, malware, hazardous payloads, and data harvesting, which is most needed in our organization nowadays

  ### 5. It has turned as a great security software for our network for the past 10 years. Highly recommended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suraj G. | Team Lead -IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2023

**What do you like best about Symantec Web Security Service?**

It's security features and options to protect multiple devices

**What do you dislike about Symantec Web Security Service?**

Alerts and notification when massive DDoS attacks do not work fast.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It is very helpful to protect systems and other devices on the network from viruses and malware attacks.

  ### 6. Value for Money

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ranthir M. | Senior Manager - IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2023

**What do you like best about Symantec Web Security Service?**

Easy GUI for configuration and the performance of the Product

**What do you dislike about Symantec Web Security Service?**

Memory consumption is on a little higher side which cause slowness if your having larger storage on your disks

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

DLP is one of the most powerful tool from WSS service of Symantec

  ### 7. Good Web security Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aman P. | Cloud Security (Threat and Observability), Enterprise (> 1000 emp.)

**Reviewed Date:** October 20, 2022

**What do you like best about Symantec Web Security Service?**

automatic web security protection from the threats in the real time

**What do you dislike about Symantec Web Security Service?**

There is no new services and products which i get from other security vendors

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Signature and there techniques to save the real-time and new emerging threat vectors

  ### 8. It is absolute necessity in terms of cyber security

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amit Kumar D. | System Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 03, 2023

**What do you like best about Symantec Web Security Service?**

Complete web-based security for cloud applications.

**What do you dislike about Symantec Web Security Service?**

Product used or customized for a specific company is challanging to integrate using this. Also the price is on a bit higher side.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

its good

  ### 9. Well maintained services and secure environment

**Rating:** 5.0/5.0 stars

**Reviewed by:** harsh C. | Lead Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Symantec Web Security Service?**

Tracking of most of unwanted security threats

**What do you dislike about Symantec Web Security Service?**

Sometimes it generate false alarm which require manual interventions

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It protect us from cyber attacks and helps to secure our data

  ### 10. Highly secure 🔐

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thalvir S. | Technical Support Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2023

**What do you like best about Symantec Web Security Service?**

Quick action taken report shiduled and notification instantly

**What do you dislike about Symantec Web Security Service?**

Support not available in india for end users

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Low Valneravality

  ### 11. cyber security

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2023

**What do you like best about Symantec Web Security Service?**

in all types of security aspects symantic is very good

**What do you dislike about Symantec Web Security Service?**

nothing all is good we cant say any dislikes

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

server problems because of some hackers

  ### 12. Assembled security package

**Rating:** 4.0/5.0 stars

**Reviewed by:** Binayak B. | Security Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** September 14, 2021

**What do you like best about Symantec Web Security Service?**

Threat categorisation and stateful inspection of web traffic through SSL description to identify relevant dynamic threat vectors. Easy to set-up and integrate with DLP along a single dashboard view bundled with amazing UI/UX makes it a top contender in the market. Great sandboxing features as well for safe browsing in a restricted IT network.

**What do you dislike about Symantec Web Security Service?**

Can be bit expensive. Features to write granular custom rules missing. Inter product integration missing, mostly forces the use of other Symantec components.

**Recommendations to others considering Symantec Web Security Service:**

Easy to setup and very user friendly. Single page dashboards along with great alerting mechanisms makes it a joy to deploy and use.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Primarily being used for safeguarding remote users from their browsing activity in concurrence with Symantec DLP and EDR. Unified dashboard for threats along with seamless alerting mechanisms.

  ### 13. Symantec WSS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2021

**What do you like best about Symantec Web Security Service?**

It is easy to use, user friendly console makes easy to handle and it delivers the service equal to top rated product. Especially in todays world user are in remote location so it ensure the security and safety of the corporate data and compliance. Centralized Policy based protection can be possible to cover all the endpoints at single shot. It's definitely a smart choice of protection for your assets.

**What do you dislike about Symantec Web Security Service?**

There is few security concerns for users who are working remotely and it has been openly discussed. Hopefully it will be taken care other then this no dislikes.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Mainly it helps to aviod malicious identity and it help us to aviod malicious traffic

  ### 14. The best protection from attacks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Symantec Web Security Service?**

The interfaces are very intuitives. It also offers many functionalities to protect your equipment.

**What do you dislike about Symantec Web Security Service?**

If you want to have greater protection and functionality, the cost is high for the license.

**Recommendations to others considering Symantec Web Security Service:**

It is a good product for all type of users

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

The protection of my computer, and the rest of my family

  ### 15. The safest of all Enterprise Solutions - Symantec Web Security Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Navneet S. | ASSOCIATE CONSULTANT, Enterprise (> 1000 emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about Symantec Web Security Service?**

A single cloud-based console for the enforcement of security policies, regardless of where and how users connect to the internet.

**What do you dislike about Symantec Web Security Service?**

Intermittent performance issues sometimes

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

1. In-depth threat intelligence and analytics.
2. SSL/ Transport Layer Security traffic inspection to detect and block threats in encrypted traffic streams.

  ### 16. Symantec web security services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Priya A. | Security Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** August 28, 2021

**What do you like best about Symantec Web Security Service?**

Symantec web security services are very helpful to managing the user experience

**What do you dislike about Symantec Web Security Service?**

IT is not compatible with the type of servers

**Recommendations to others considering Symantec Web Security Service:**

Please bring more services so that we can use widely

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Managing user experience with security services, secure web gateways

  ### 17. Bluecoat technology on cloud

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vishal V. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about Symantec Web Security Service?**

1) Granularity in access method
2) Web Isolation
3) integration with DLP/isolation/firewall services (all symantec only)
4) reporting
5) Global presence of Data PODs.

**What do you dislike about Symantec Web Security Service?**

1) NO integration with other OEM products. Should have open APIs.
2) Granularity of the policies in on prem appliance is not completely availble in cloud.
3) no visibility on the traffic on endpoint. Should have a packet capture feature built into the agent.
4) Not a truly separate tenant architecture.
5) DNS security is a missing piece in the overall package, if that can be added then WSS will become a complete security package.

**Recommendations to others considering Symantec Web Security Service:**

Understand the licensing model in detail as everything is separate and dont go by assumptions.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

1) Visibility and control on what roaming users are doing on web.
2) Making WFH infra ready in few clicks.

  ### 18. Satisfying Security tool after trying lots of from internet.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samprit C. | Web Security & System Administrator, Malware/Virus Removal Expert, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2021

**What do you like best about Symantec Web Security Service?**

Less resource usage. And most of the security tool hang and slow down computer specially startupt times this tool is lightweight and dont slow down the computer though the protection is on and its working in background.

**What do you dislike about Symantec Web Security Service?**

To turn of the protection it will be better to add a password protection so that no one can stop without password.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Security with fast process.

  ### 19. The most comprehensive threat protection with a full network security stack

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2021

**What do you like best about Symantec Web Security Service?**

Integrated firewall layer based on FortiGate advanced NGFW technology

**What do you dislike about Symantec Web Security Service?**

Only compatiabke with Fortigate platform

**Recommendations to others considering Symantec Web Security Service:**

Takes a bit of a learning curve, but don't be discouraged as overall it's a great and solid platform

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Prevents data leaks, and ensures compliance with all
of the company’s information and web/cloud access policies.

  ### 20. A strong web protection service

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jack B. | Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2021

**What do you like best about Symantec Web Security Service?**

The thing I like the most about this product is the level of customer service. They are always there to help with any problems.

**What do you dislike about Symantec Web Security Service?**

The thing I dislike the most about this product is the versatility of this software. It only has one function, and that's it.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Enhance decision making
Cost management
Create internal/operational efficiencies
Protect business

  ### 21. Hands on with evaluation of solution for customers.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2021

**What do you like best about Symantec Web Security Service?**

Wide URL Protection with multiple techniques like File Reputations, Bandwidth Controls, Analysis of past behaviour for web activity.

**What do you dislike about Symantec Web Security Service?**

Licensing is sometime a chalenge to get synced from cloud.

**Recommendations to others considering Symantec Web Security Service:**

Good Solution overall

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Reduced malicious Web Traffic for Users , Monitoring of traffic to set better policies in Firewall and other security devices..

  ### 22. Solid endpoint protection with ease of implementation.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about Symantec Web Security Service?**

The ease of implementation and maintenance.

**What do you dislike about Symantec Web Security Service?**

Don't really have any complaints at this time.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Securing internal networks against attacks to ensure PCI compliance.

  ### 23. It is good platform so I would recommend it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2021

**What do you like best about Symantec Web Security Service?**

It was indeed a great security mechanism in terms  of security mesasuring

**What do you dislike about Symantec Web Security Service?**

It should be more inline with GUI and training should be in easiest way.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It should be more beneficial in Multi factor authentication

  ### 24. I have migrated the complete endpoints of the company to symantec. After the migration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2021

**What do you like best about Symantec Web Security Service?**

It helps the user to be safeguarded from cyber threats.

**What do you dislike about Symantec Web Security Service?**

Upgrading the endpoint is a tedious issue, and get update fail.

**Recommendations to others considering Symantec Web Security Service:**

Take the gold membership

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

protection from the virus attack.

  ### 25. Very Good Web Security Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2021

**What do you like best about Symantec Web Security Service?**

Security Dashboard for clear views to understand the trends well

**What do you dislike about Symantec Web Security Service?**

No dislike, every thing is good and designed very well for the web security

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Updated protection from the web and it's always keep me safe

  ### 26. Web application security analyst

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vijith P. | Security Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2021

**What do you like best about Symantec Web Security Service?**

It's easy to use, user friendly. More to begginer friendly

**What do you dislike about Symantec Web Security Service?**

Not good for big applications, easy use could be more helpful

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Web application and app sec

  ### 27. The services provided by the firm aare just top notch. Pioneer in security domain.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** August 25, 2021

**What do you like best about Symantec Web Security Service?**

All the services provided by the firm are top notch.

**What do you dislike about Symantec Web Security Service?**

There isn't anything to dislike.All the services provided by the firm are top notch.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

sast dast and iast solutions.

  ### 28. good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** August 26, 2021

**What do you like best about Symantec Web Security Service?**

Console is good the accuracy is also good.

**What do you dislike about Symantec Web Security Service?**

It should be more user friendly,it should show less false positive

**Recommendations to others considering Symantec Web Security Service:**

yes

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Everything is good

  ### 29. Have worked closely with Symantec and they are the best in the market in the cyber security space

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** June 19, 2021

**What do you like best about Symantec Web Security Service?**

Ease of use and the GUI is quite user friendly.  Easy to deploy.

**What do you dislike about Symantec Web Security Service?**

I think the price can be a little better. Solutions are good but a bit expensive as compared to others.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Seamless integration and visibility across environments

  ### 30. WSS has gotten better every year from when we initially started using it as Blue Coat ThreatPulse.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about Symantec Web Security Service?**

versatility of being able to manage the white and black lists. The new dashboard has made finding things much easier too.

**What do you dislike about Symantec Web Security Service?**

The integration with the on-premise devices has never been good. It is a good product on its own, but would be even better with better integration with the ASG devices.

**Recommendations to others considering Symantec Web Security Service:**

WSS is a very good content filtering system. We have been very happy with the use and management of the product and plan to continue using it for many years to come.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

General content filtering for users not on the company network.

  ### 31. Highly recommend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** June 16, 2021

**What do you like best about Symantec Web Security Service?**

all the features included in the toll come in handy during testing

**What do you dislike about Symantec Web Security Service?**

I dont see any downside in the tool everything look good

**Recommendations to others considering Symantec Web Security Service:**

its a good tool

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Auto scanning has has added additional advantage

  ### 32. Security Engineer III

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gregory A. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about Symantec Web Security Service?**

easy to understand dashboards, locations awareness feature, and the Cloud Firewall features

**What do you dislike about Symantec Web Security Service?**

It is being constantly updated, and new feature are being added that are not fully explained with use cases.  Way too many changes per month.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

The key feature is Web isolation, and Cloud firewall for our remote users.

  ### 33. Nice review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2021

**What do you like best about Symantec Web Security Service?**

Customer experience and technical knowledge.

**What do you dislike about Symantec Web Security Service?**

I liked everything but the cost was a little too high but benefits are greater.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

There were lots of benefits like Security web gateways.

  ### 34. Recommended

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2021

**What do you like best about Symantec Web Security Service?**

Admin panel, all alerts at 1 dashboard, all definitions viruses

**What do you dislike about Symantec Web Security Service?**

Not available in INR billing, hard to reach out to sales

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Virus and threats protection

  ### 35. User review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2021

**What do you like best about Symantec Web Security Service?**

The UX is easy to navigate for all my users.

**What do you dislike about Symantec Web Security Service?**

Can cause the OS to have increased latency

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Not currently using it.

  ### 36. 360 degree support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2021

**What do you like best about Symantec Web Security Service?**

protects from most common security issues

**What do you dislike about Symantec Web Security Service?**

coverage can be extended to support standards like - OWASP

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

High-performance, fully redundant cloud infrastructure support

  ### 37. Consultant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Senthil K. | Business Technical Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2020

**What do you like best about Symantec Web Security Service?**

There is no threat when we have G2. More specifically Web isolation, and Cloud firewall for the remote users helps in addressing the end point protection. cloud delivered secure web gateway .security and data compliance policies, regardless of location or device

**What do you dislike about Symantec Web Security Service?**

network security administrators may find WSS too rigid. Licensing can seem expensive for very large enterprises

**Recommendations to others considering Symantec Web Security Service:**

It provides secure connection for remote users

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Protect from any cyber risks

  ### 38. Wide range of products that cover the entire gamut of web security requirements.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about Symantec Web Security Service?**

Good integration with Public cloud providers  and  AIP.  
Leverages existing Symantec eco system of products to ease adoption and administration.
Responsive technical team , ready to assist with any technical requirements.

**What do you dislike about Symantec Web Security Service?**

Products are priced higher compared to competitors.  
Limited SasS offerings, especially for DLP . Lot of scenarios where customer does not want to host any infa on premises. In such scenarios  SaaS offerings would have been highly effective.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Primarily  Data Loss prevention and  CASB scenarios.   
We have benefitted from  seamless integration with Symantec DLP.

  ### 39. it is the best web security service out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about Symantec Web Security Service?**

Antivirus detection.
Minimal false positives.
Ease of use to manage security alerts.

**What do you dislike about Symantec Web Security Service?**

there is nothing that I dislike so far as it is a great product

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Portal based administration - you can send remote scans to devices from the internet without having to be at the device.

  ### 40. I am using WSS services part 3years without any major issue

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about Symantec Web Security Service?**

Cloud proxy feature i like & Content filtering database

**What do you dislike about Symantec Web Security Service?**

We have single password for disable or uninstall the WSSA/UA agent it should be OTP or per machine based.

**Recommendations to others considering Symantec Web Security Service:**

need to improve support Services

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

protect the roaming users via WSS

  ### 41. I use it everyday.  I have never had a problem in any way.  It works great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about Symantec Web Security Service?**

I like it because I never have to do anything for it to work.  It works every time.

**What do you dislike about Symantec Web Security Service?**

There is nothing that I dislike about it.

**Recommendations to others considering Symantec Web Security Service:**

When you are required to have your laptop secure, there is no one better.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

The security of logging in with a password.  If you don't have the correct password, you can't log in.

  ### 42. Solutions Architect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** December 10, 2020

**What do you like best about Symantec Web Security Service?**

Being on Cloud Network and preventing other websites from sending malware to employee

**What do you dislike about Symantec Web Security Service?**

Doesn't seem to have detail contex around the threat and blocked file.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Multiple agents with multiple management consoles in a mix of local, cloud and hybrid.

  ### 43. Great product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about Symantec Web Security Service?**

The upside is the overall security and 24x7 response time

**What do you dislike about Symantec Web Security Service?**

N/A Right now we are not experience any delays or outages

**Recommendations to others considering Symantec Web Security Service:**

Due your due process but this is a great product

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Right now transparency across the network

  ### 44. Gest

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2020

**What do you like best about Symantec Web Security Service?**

That it works smoothly and I get updates

**What do you dislike about Symantec Web Security Service?**

When warning shows up and I can not do anything

**Recommendations to others considering Symantec Web Security Service:**

Have no idea about it

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

I just like to have protection

  ### 45. Symantec WSS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about Symantec Web Security Service?**

Easy to integrate with the existing products and capabilities

**What do you dislike about Symantec Web Security Service?**

need more detailed technical documentation to integrate CASB with other systems.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

web isolation, DLP, email security

  ### 46. Complete web security solution for online browsing.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara C. | Workday Test Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Symantec Web Security Service?**

Symantec Web Security Service interface is clear and easy and it can easily protect our systems form all kinds of threats via powerful security shield. I can easily use it on all device and its features are excellent and provide us great data security and web protection. I have solved my all problems of threats because I have Symantec Web Security Service. It allows me web protection that means it analysis all online processes of the device and blocks all threats within seconds. Its installation process is very fast and downloads easily on our devices. Its web security feature helps me a lot when I need to protect my web form any kind of infected content. The firewall feature works great and protects our important data from hackers. It keeps our entire business network secure from suspicious activities.

**What do you dislike about Symantec Web Security Service?**

I have to spend a lot of time with this tool and its a good choice for me and offers me all kinds of data security. It has no cons, I don't have any complaints about it.


**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It's is a well-designed application and it has great web security features that secure any kind of device from online cyber threats and unwanted activities. It very helps full for me and my device. It automatically updates its features for works against the new threats and it fits easily on our company's budget.

  ### 47. Strong defense systems against cyber activities.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna R. | Management Staff, Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2019

**What do you like best about Symantec Web Security Service?**

Symantec Web Security Service is a professional threat pointing software for our devices. It’s commonly used for threat detection, web control, application control, device control. It’s a perfect protective antivirus and saves our computer from all kinds of threats.

**What do you dislike about Symantec Web Security Service?**

I have no cons because I'm using it for department security and it serves us perfectly. Only the price of the premium version needs to decrease, so small business companies can purchase it easily.


**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It detects and can clean infected contents and give us reports about the virus. It give us the advance option for web controlling solution and keeps our system secure from cyber activities.

  ### 48. SWS - service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2019

**What do you like best about Symantec Web Security Service?**

Effective defensive strategies and to avoid the threats. Prevention and compliance policies on data protection. More advanced features. Prevention against data loss and email security.It controls your confidential data.

**What do you dislike about Symantec Web Security Service?**

Need to improve in network performance and increases security while reducing costs.

**Recommendations to others considering Symantec Web Security Service:**

When your users access the internet directly, you can apply coherent policies that control your confidential data wherever they are and with that we feel safe.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

With the help of SWS, protecting against threats of encrypted traffic on the internet and in the cloud as it is indispensable line of defence against modent cyber threats and offers secure services. Achieving full protection for laptops and other devices through the integration of symatec endpoint protection.

  ### 49. a fantastic product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jon Alex F. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2019

**What do you like best about Symantec Web Security Service?**

It is an excellent high quality product that perfectly meets all the needs that my company requires to have control of the company's website

**What do you dislike about Symantec Web Security Service?**

The truth is such an interesting product that there is nothing I don't like. I think it is a very high quality product

**Recommendations to others considering Symantec Web Security Service:**

What I recommend to users who do not try this tool yet is to investigate a little about the operation and configuration of it and that at the time of implementing it go hand in hand with the support to be able to configure it correctly

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It is an excellent high quality product that has allowed me to solve many problems in my company with the company's website related to the security of our website

  ### 50. Symantec Web Security Service -   Web Security Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caleb J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2018

**What do you like best about Symantec Web Security Service?**

The Symantec Web Security Service (WSS) has been a smooth change from the equipment/on location appliances we had earlier. The simplicity of arrangement, on-boarding new customers, setting up customer based web portals, and controlling/keeping up the framework is straight-forward. Symantec Support displays a usability on the off chance that creation and takes into consideration a continuous talk process amid investigating sessions.

**What do you dislike about Symantec Web Security Service?**

Right now it depends on an assortment of passage associations so as to interface the client site to the cloud proxy. The one that works best for my circumstance, is an IPsec VPN burrow that isn't without issues. Generally it's steady, yet then there are times it close down and in this way squares availability. Skipping the passage settles the issue quickly, however wish this were not part of the circumstance.

**Recommendations to others considering Symantec Web Security Service:**

Convenience and simplicity of organization. Customers can learn it rapidly and oversee it themselves

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

This specific arrangement was used subsequent to finding our present machine based intermediary arrangement would not fulfill our multi-occupant condition. The Symantec Web Security Service (WSS) Blue Coat Cloud-Delivered Web Security considers every contingency and should've been checked on amid the POC. Won't commit that error once more.


## Symantec Web Security Service Discussions
  - [What is WSS agent status?](https://www.g2.com/discussions/what-is-wss-agent-status)
  - [What is WSS proxy?](https://www.g2.com/discussions/what-is-wss-proxy)
  - [What is bluecoat WSS?](https://www.g2.com/discussions/what-is-bluecoat-wss)
  - [What is Symantec web Security Service?](https://www.g2.com/discussions/what-is-symantec-web-security-service)
  - [What is best way to use symentic web security services](https://www.g2.com/discussions/what-is-best-way-to-use-symentic-web-security-services) - 1 upvote

- [View Symantec Web Security Service pricing details and edition comparison](https://www.g2.com/products/symantec-web-security-service/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-18+00%3A46%3A06+-0500&secure%5Bsession_id%5D=5aeaa41d-34cc-436b-8a7f-8a2a3ec32d93&secure%5Btoken%5D=96c23fe215d713d401c27801f49a49c6eff2733b570f564b5591e11b7908852d&format=llm_user)

## Symantec Web Security Service Features
**Analysis**
- User Analytics
- Cloud Gap Analytics
- Anomoly Detection

**Web Content and Traffic Filtering - Secure Web Gateways**
- SSL/TLS Inspection
- Content Filtering
- URL Filtering
- Real-Time Traffic Inspection
- Ad and Tracker Blocking

**Functionality**
- SSO
- Cloud Registry
- Mobile Device Mangement

**Data Protection and Loss Prevention - Secure Web Gateways**
- Data Loss Prevention (DLP)
- Phishing Protection
- Malware Protection
- Cloud Access Security

**Security**
- Governance
- Data loss Prevention
- Data Encryption/Security
- Access Control

**Access Control and Authentication - Secure Web Gateways**
- Application Control
- Authentication and Access Control
- User and Group Policies

**Performance and Management - Secure Web Gateways**
- Customizable Policy Enforcement
- Bandwidth Management
- Integration Capabilities
- Reporting and Logging
- Threat Intelligence Integration

## Top Symantec Web Security Service Alternatives
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