Hope C.
HC
Hope C.
Senior Training Coordinator
Mid-Market (51-1000 emp.)
"Most Customizable Event Software"
5/5
What do you like best about Swoogo?

For our business we had a very complex situation for our hybrid training conference. We had limited inperson seats based on the product our clients use. The platform allows you to tailor every aspect of your event, from registration forms to event pages. You can easily adjust layouts, incorporate your branding elements, and configure the registration process to meet your specific needs. This level of customization ensures that your event can be perfectly aligned with your vision and provides a cohesive experience for your attendees. There is so much flexibility with the reporting as well.

Swoogo has very quick response to support tickets. They also have several training options to take advantage of, so you are well prepared to launch your event.

Swoogo is a powerful and adaptable event management platform that offers extensive customization, a unified set of tools, and versatility across various event formats. Whether you’re organizing a hybrid conference, an in-person seminar, or a fully virtual gathering, Swoogo provides the functionality and flexibility needed to execute a successful event. Its comprehensive features and user-friendly design make it an excellent choice for event planners looking to streamline their processes and deliver exceptional experiences for attendees. Additionally, Swoogo's commitment to providing rapid and effective support and training options ensures that you have the assistance you need when you need it most. Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

Since Swoogo has worked so well for us, it's hard for me to say anything I dislike about Swoogo. We did find the app needs some work in our opinion. We were hoping the app would be in the app store branded to our name, but instead it's a Swoogo app, and then your attendees have to find the event they are attending. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Swoogo made my job a lot easier!"
4.5/5
What do you like best about Swoogo?

Swoogo has an interface that's very user-friendly and intuitive Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

It can be improved for Canadian businesses :) Review collected by and hosted on G2.com.

Anjan B.
AB
Anjan B.
UX Developer
Small-Business (50 or fewer emp.)
"Great Event Management Tool"
5/5
What do you like best about Swoogo?

Flexibility - Allmost anything possible to do within platform, very flexible for implementation and quick learning curve. Great Integration support. Customer support are very active and knowledgable. Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

Undo Feature not available on Drag and Drop Editor side of website. Review collected by and hosted on G2.com.

Nicole S.
NS
Nicole S.
Manager of Events
Mid-Market (51-1000 emp.)
"A Must Have for Event Management"
5/5
What do you like best about Swoogo?

As an Events Manager overseeing conferences and events, I have found Swoogo to be an invaluable tool that has significantly streamlined our event planning process. The platform's user-friendly interface and features have made it easy to manage everything from registration and website building, to post-event reporting. Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

While basic features are very intuitive, some of the more advanced functionalities, including the CFP, require a bit of a learning curve. Review collected by and hosted on G2.com.

MP
Mallory P.
Event Specialist
Enterprise (> 1000 emp.)
"Swoogo Superfan"
5/5
What do you like best about Swoogo?

With Swoogo, there is so much to learn and explore, that it almost becomes like a fun hobby (or am I just a big dork?). The user interface is well-designed and incredibly intuitive, making it easy to pick up quickly. It offers almost unlimited customization options, allowing you to tailor each event to what you need, whether in design, communication, reporting, etc. It's the type of tool where you can quickly feel proficient, yet there will always be more to learn, as its capabilities are endless. I've been in the tool daily for a little over two years now, and I still make new discoveries all the time. Finally, Swoogo Customer Support is absolutely top-notch. They're quick to respond, creative in problem-solving, and consistently go above and beyond to help their clients. Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

I want to spend more time figuring out how to make the email messages look as clean as the website does. The fonts and formatting tend to adjust when sending in Outlook, and while it still works fine, I'd like for the appearance to be more polished. There are additional functionalities that would be nice to have, but Swoogo provides an outlet for users to submit these ideas, and they're regularly enhancing the tool based on feedback. Review collected by and hosted on G2.com.

Response from Samantha Gilmore of Swoogo

Mallory, thank you so much for taking the time to leave us such a glowing review! We can confirm that you're absolutely not a dork (Although who said being a dork is such a bad thing? Ha!) We're so happy to hear that you're enjoying using Swoogo and have had such a positive experience working with our customer support team thus far. It's customers like you that keep us going and growing! In regards to your comment on wanting to achieve a more polished email look, we'd love to take some time to explore more options with you. Never hesitate to reach out! No request is ever too big or too small, Team Swoogo is here to help. Thank you for being a valued customer—we appreciate you!

KK
Kate K.
Owner/President
Small-Business (50 or fewer emp.)
"Great platform and customer service is topnotch."
5/5
What do you like best about Swoogo?

We are able to customize it for our very diversified client list. Great templates, options for fonts and colours. If we need support it's always available. There have been some great updates - Swoogo is constantly looking for ways to improve the platform and meet needs.

The customer service is fantastic. They are always available and follow up. Very helpful team Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

Would like a Tradeshow option added to the platform. Review collected by and hosted on G2.com.

Sukki J.
SJ
Sukki J.
Consultant, Facilitator & Coach
Small-Business (50 or fewer emp.)
"Amazing Features and Support Staff!"
5/5
What do you like best about Swoogo?

Swoogo is so user-friendly and easy to build! It has many great features and I don't think I've even unlocked them all!

I love that the product pricing is based on time not by event. No more wasting money on per-registrant systems!

Also the staff from sales to tech has been amazing to work with! They are proactive, helpful and super smart! I loved the three-part training modules! They were live and interactive.

Great job! Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

At this time, I haven't found anything to dislike. Any questions about difficult tasks have been met with helpful solutions! Review collected by and hosted on G2.com.

Stephanie B.
SB
Stephanie B.
Director of Communications, Events & Board Affairs
Small-Business (50 or fewer emp.)
"Outstanding flexibility, service & support!"
5/5
What do you like best about Swoogo?

From the day we first inquired about Swoogo, the entire team has swooped us off our feet! We're thrilled with not only the flexibility the platform truly delivers but also the customer service and support that have our heads in the clouds. One of their staff even screen-recorded HOW they were able to customize our needs so that we could see the steps and recreate them ourselves. Swoogo has anticipated our needs during each part of the process and in just a few months, given us the confidence to go even bigger! Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

The trainers are AWESOME, and I'm glad our sessions were recorded because they move fast! If anything, I'd suggest training that incorporated "workshop" type opportunities for newbies to play along at home while following the trainers. Review collected by and hosted on G2.com.

Angie N.
AN
Angie N.
Senior Field Marketing Manager
Enterprise (> 1000 emp.)
"The Events Platform with it ALL!"
5/5
What do you like best about Swoogo?

I really enjoy the many features Swoogo has! At first it was a bit overwhelming becuase there are SO MANY things you can do with this system, but as you start creating, thinking through your guest's registration process, figuring out the tricks ... the amazing capabilities of the platform unfold. Also, the Swoogo customer service is on point. Quick responses with detailed info to support you every step of the way. I am still learning something new every day and loving it. Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

The only thing so far that is a bit of a pain is just remembering to update different areas if you clone an event. I also would like more options with the templates. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Extremely user friendly and has a premium feel!"
5/5
What do you like best about Swoogo?

I love that Swoogo is so customizable with its website and registration features. It is extremely easy to use and has very fast processing compared to other event-building platforms. The auto-save feature is very helpful when you are updating a lot of information at once. The customer service is very quick and accommodating. I love that my company can get the help they need in a short turnaround! Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

The one thing I wish you could do is delete emails that were sent while the event was in draft mode. Review collected by and hosted on G2.com.