Swoogo is a very easy tool to use and I love how can create as many events you want with unlimited registrants and only get charged for how many administrators we want. It is also very easy to create an event and use it for the mobile app. The implementation from registration to marketing is very intuitive. I also love how we can easily clone the event with one simple click since we have the same event every year. We can also create a "test" environment so we can test everything before we put it into production. We do this now for every event we create. I also like how we can get rid of discount codes and use registration types. Lastly, I love their support. Answers are back in hours not days and sometimes in minutes. Review collected by and hosted on G2.com.

There are not any features that we are missing. The group registration can be refined a bit but that is about it. It is still very functional. Also, it would be nice to have a seamless integration with ThoughtSpot. Review collected by and hosted on G2.com.

I really like the user-friendly experience on the back end of Swoogo because it makes it easy for multiple team members to work within the same system. I also appreciate how data is reported on and diagramed for transparency, and I value the ability to export and manipulate the data in all the ways an event planner needs. Additionally, the initial setup was pretty good despite some complexities with our setup requirements. Review collected by and hosted on G2.com.

The mobile app is not quite what we need, we must still utilize another vendor. We need session ratings in the app, badge creation and lead scanning for sponsors, and badge check-in stations/kiosks so attendees only need to download one app for the event. Review collected by and hosted on G2.com.

I use Swoogo to build an event from beginning to end. It helps me handle a lot of logistical and organizational aspects effectively. I particularly appreciate how it helps me create a clean, creative, and intentional event experience. I also value the ability to clone events, allowing me to carry over what works from one event to another, which means I don't have to start over and can keep my momentum. Additionally, the initial setup is great and easy to learn fast. Review collected by and hosted on G2.com.

Sometimes we experience office hour glitches that have been difficult to resolve but Swoogo has been helping us try to figure it out Review collected by and hosted on G2.com.

I love how easy it is for our attendees to use Swoogo. It's easy for me to create user-friendly websites, send communications, and invoices to attendees. Swoogo saves me time as I can send important email updates to exhibitors and potential exhibitors very quickly. Its reporting and ease of use are far superior to any other products we've used. It's also easy to pull invoices and send them to attendees, and it's simple to add or change users. Review collected by and hosted on G2.com.

I can't think of anything I dislike! Whenever I am having an issue or have a suggestion for a new feature, Swoogo is quick to jump in and help. Review collected by and hosted on G2.com.

Our company hosts an average of 30 training events per year. After years of trial and error with other event software, we landed on Swoogo and have been using it ever since. We are in year 3 with Swoogo with no plans on changing.

I love that there is no limit on the number of events you can create, that the platform is very user-friendly, it's very easy to design and launch classes, classes are completely customizable, and Swoogo integrates with a ton of other platforms. It was easy to implement, the customer service is the best I have ever experienced, and they are committed to improving the platform in real time based on customer feedback. Review collected by and hosted on G2.com.

Our subscription with Swoogo includes one management seat and one view-only seat. That works well for our company, as it's best to have one person with the keys to the kingdom to "own" the project of event management from start to finish. If your company is larger and has many folks creating and managing events, you may need a higher subscription level. Review collected by and hosted on G2.com.

Swoogo is very user friendly and intuitive. It's also easy for our attendees to use. No one had any issues when we changed over to Swoogo from using a product we had been using for the past 8 years. - Swoogo saves time for us (we are a very small staff) and is very easy to set up on the backend and is user-friendly and intuitive for our attendees to use. One thing that definitely stands out most is their customer support team. They are incredibly responsive, friendly and helpful. Review collected by and hosted on G2.com.

There are some small functionality and reporting issues that could be improved. Attendees in a group registration should be able to show their individual payments (and not all be under the group leader). But overall, the product is great. Review collected by and hosted on G2.com.

What I like most about Swoogo is their support. They're super easy to work with and very clear. They share videos that make it even easier to understand what they're trying to portray and allow you to see what the functions of Swoogo are. The initial setup was very easy, and I took the time to walk through the different layouts and what we needed to get started, which made my life easier and helped me understand and learn the platform better. Review collected by and hosted on G2.com.

I haven't come across any issues yet so far. They are constantly evolving and coming up with ways to make it more functional for different types of events. Review collected by and hosted on G2.com.

It's both super user friendly for those of us working on the backend, and for our guests who use it to register for our events. But I think what stands out most is their customer support team . While the system is easy to use from a design perspective, any time I run into an issue and submit a support ticket, i know i'm going to hear back ASAP. Every interaction with someone at Swoogo feels personal (in a good way!) and I appreciate the time and care they put into their responses and making sure your issue is fixed. Review collected by and hosted on G2.com.

My only "dislike" is that I wish there was an app version I could use on my phone. Apps exist to check guests into events (great!) and they are rolling out a super-user friendly customer facing app for events (I've trialed i, also great!) But for the day to day if i am on my phone and need to do some work in Swoogo - I wish it was more mobile friendly, or had an app I could use. Review collected by and hosted on G2.com.

Swoogo has been an absolute game-changer for our annual conference planning. From the moment we began using the platform, it streamlined our event management process with intuitive tools and customizable features that made organizing a large-scale event not only manageable but enjoyable.

What truly sets Swoogo apart is their exceptional support team. Every interaction was marked by professionalism, kindness, and a genuine willingness to help. Whether we needed troubleshooting assistance or guidance on best practices, the team provided clear, step-by-step instructions that made even the most complex tasks feel simple. Their responsiveness and politeness created a sense of partnership that we deeply appreciated throughout the planning process.

Thanks to Swoogo, we were able to focus more on creating meaningful experiences for our attendees and less on logistical headaches. I highly recommend Swoogo to any organization looking for a reliable, user-friendly platform backed by a team that truly cares about your success.

Special shoutout to: Morgan Harrison, Yaz Williams, Tony Hsu, Janae Donawa, Asa Crowe, Sam Haviland, Nathan Mette, Dan McGrotty, Danny Hughes, Mari Diaz, Gurneet Banga, Kelsey Bettman, Aaron Garner, Bibi S., Bruce Summers,

Alexis Carpenter and Tyler! Review collected by and hosted on G2.com.

Limited Design Flexibility

While Swoogo offers customization, the design tools can feel restrictive when trying to create a truly branded experience without relying heavily on custom code.

Complex Reporting Setup

Generating detailed reports sometimes requires multiple steps or workarounds, which can be time-consuming when managing large events with many data points.

Navigation Can Be Confusing

The interface isn’t always intuitive—some features are buried in menus or labeled in ways that aren’t immediately clear, especially for new users.

Lack of Real-Time Collaboration

It’s difficult for multiple team members to work simultaneously on the same event setup without overwriting each other’s changes or causing confusion.

Limited Agenda Management Tools

Creating and managing multi-day, multi-track agendas can be cumbersome. More dynamic scheduling tools or drag-and-drop functionality would be helpful.

Email Builder Limitations

The email builder is functional but lacks the polish and flexibility of dedicated email platforms, making it harder to create visually appealing communications.

Mobile Optimization

Some parts of the platform don’t translate well to mobile, which can be frustrating when trying to make quick edits or check data on the go. Review collected by and hosted on G2.com.

I considerably value that Swoogo is always improving, with regular updates each month that clearly show they are listening to users to enhance the platform. The ability to do whatever I want with the tool is crucial, and the backend logic effectively supports any flow I want to create to personalize the user experience. The initial setup was straightforward, with Swoogo providing an easy understanding of all event elements and their configuration. The tool is very intuitive, making the setup process smooth. We are able to templetize our events and personalize them to meet both our internal and external clients' needs. This capability shortens our time to market and seamlessly applies our client's branding. Overall, the features and capabilities of Swoogo are super useful and meet their intended purposes. Review collected by and hosted on G2.com.

Really, nothing. It always has room for improvement, but this is a tool well thought out for events, and it's constantly listening to the users to provide more and more functionality to support our job. Review collected by and hosted on G2.com.