Francesca P.
FP
Francesca P.
Partner/Principal
Small-Business (50 or fewer emp.)
"High Performance Tool for Meeting Professionals"
5/5
What do you like best about Swoogo?

So many great things. Unlimited events #1 and the capabilities to grow and scale with a client when you use the site daily. Ability to allow clients to see ONLY their account and provide them with training tools to onboard quickly and easily start using the site. Creating folders to file events! The flexible usage - of course event registration primiarly. But also can create survey or questionaire sites for VIPs or getting to know employees, can use as a training tool with resources to download or watch, can create as a platform for information or an invitation that is more robust without registration, etc.

Online support tool is very robust (self service) and the email chat feature is also very speedy. I have never had an issue with getting someone from Swoogo to offer to video chat to walk me through something complicated when I get stuck. Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

For those with enterprise accounts, would love to be able to clone events from one account to another since often times I've built a great event and would love to incorporate features into a site I'm building for another client. That being said, the "duplicate tab" in your web browser still acts as a workaround to copy elements from different sites.

Video integrations can sometimes be clunky - background videos (for "decor") need to be MP4 or similar, whereas embedding links you can actually copy/paste from YouTube, Vimeo, etc. Review collected by and hosted on G2.com.

TB
Tracy B.
Small-Business (50 or fewer emp.)
"Super User Friendly"
5/5
What do you like best about Swoogo?

This is the second year (and 3rd and 4th events) that we've used Swoogo and, as the administrator, I love it! Some of my favorite features include the user friendly platform, the ability to do mass updates to the database, event-level vs. account-level fields, the ease of invitation emails, the ease of report creation, and the website set-up. Also, the customer support is quick to respond and very helpful. I am so happy we switched to Swoogo! Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

There's not really anything I dislike but I wish the mobile app had more functionality to it. Review collected by and hosted on G2.com.

TT
Tyler T.
Marketing Director
Small-Business (50 or fewer emp.)
"Very Flexible Platform With Excellent Customer Service"
5/5
What do you like best about Swoogo?

Almost everything in Swoogo can be conditional base on other answers, type of user, time, etc. Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

When event forms get really complex, it's sometimes not possible to manipulate a field to create the outcome you want. But that's rare. Review collected by and hosted on G2.com.

Steve M.
SM
Steve M.
Adjunct Professor
Mid-Market (51-1000 emp.)
"Super easy and super functional system"
5/5
What do you like best about Swoogo?

Was able to get our event set up in a couple of hours, needed no training. Very intuitive. And the Support is amazing! Any question was always responded to within minutes! Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

I can't say there's anything I don't like Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"User Friendly Event Management Solution"
5/5
What do you like best about Swoogo?

Implementing Swoogo has been an extremely easy process. The platform is user friendly, and the response time and friendliness of the support team makes it simple to reach out for help for any items I have not been able to locate in the online help center. One of my favorite features is the reporting dashboard so that I'm able to have a live, real-time view of registrations for my team to see who has registered for an event. Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

The mobile app features and functionality could be improved to have a more modern look and feel. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Verified User in Building Materials
Enterprise (> 1000 emp.)
"Fantastic platform and user experience!"
5/5
What do you like best about Swoogo?

I like that I have full control of building my event details. If I need to make an update or tweak something, I can do this immediately rather than reaching out to an account rep and waiting for them to make the update. It's a user-friendly platform for both the planner building the event out and the attendees. And Swoogo's customer response is second to none! When I contact support I receive a response within minutes and often have a resolution immediately. Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

As a new user, it was trial and error to navigate building the first registration site. Additional 1:1 training with a Swoogo rep would be beneficial. I also have a paid event and setting up the payment gateway was a struggle. I ended up finding the solution through Google searches and connecting with another Swoogo user. It was frustrating that Swoogo was unable to help. Review collected by and hosted on G2.com.

MR
Melissa R.
Mid-Market (51-1000 emp.)
"Easy to navigate and such a great way to design event pages"
5/5
What do you like best about Swoogo?

The support team is extramly helpful and get back to you right away. The platofrm can be used in so many different ways to design amazing web pages to promote your event. It's easy to use and navigate tou can add in pics and links. We use this all the time to build or events. It also helps us integrate and capture information in salesforce. Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

I can;t think of any. This platform has completely streamlined our business and the way we capture information around our events. Review collected by and hosted on G2.com.

RH
Rachelle H.
Mid-Market (51-1000 emp.)
"Swoogo for the Win!"
5/5
What do you like best about Swoogo?

Swoogo is very user-friendly! I've worked with several registration tools, and Swoogo is the easiest to use. Their support staff is amazing as well. Always quick to respond! Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

I haven't found anything yet that I dislike about Swoogo. If I run into an issue, or if I think something isn't working the way it should, the support team always points me in the right direction to rectify it. Review collected by and hosted on G2.com.

JF
Juliet F.
Small-Business (50 or fewer emp.)
"Amazing Platform!"
5/5
What do you like best about Swoogo?

I love the fact that this platform was created by people in the industry - EVENT PLANNERS!! They know exactly what people need to set up a successful event. I'm impressed by the fact that there is so much support and that it is user friendly. You choose how you want to set up your registration and go from there. Brilliant idea and well constructed. As someone that sets up events I'm truly impressed by what I've seen thus far. Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

I do know that I am a tiny bit overwhelmed the extensiveness of the platform, but it's only because I'm not a tech type person. On a good note, they have training sessions. So, nothing to really dislike. Review collected by and hosted on G2.com.

Carolyn Gwen B.
CB
Carolyn Gwen B.
Senior Manager, Data and CRM Systems
Small-Business (50 or fewer emp.)
"Swoogo makes creating event registration easier by using an intuitive, easy to learn platform."
5/5
What do you like best about Swoogo?

The ability to customize each event and the amount of time it takes to do so. Swoogo allows you to create many paths for registration based on the attendee. For instance, our last event had over 400 different discount codes and 20 registration types. Mapping this out on the back end of Swoogo is much easier than other platforms. I love Swoogo!! Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

I wish that Swoogo had additional templates for your agenda or speaker pages without having to purchase them. It gives you several to choose from but if you organization has alot of events, sometimes it's nice to have more options. I also firmly believe that the discount code field should be able to be edited in the "Update Multiple Registrants". I can see why it is in the finance set of fields, but editing this field is often a must and would be great to have it as a mass update rather than editing each record individually. Review collected by and hosted on G2.com.