--- title: Swoogo Reviews meta_title: 'Swoogo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 210 reviews by the users' company size, role or industry to find out how Swoogo works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 210 scale: '5' date_modified: '2026-07-22' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Swoogo Reviews **Vendor:** Swoogo **Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) **Average Rating:** 4.9/5.0 **Total Reviews:** 210 ## About Swoogo Swoogo is an event management platform designed to streamline in-person, virtual, and hybrid events of all sizes. With flexible tools for customized registration, marketing, and analytics, Swoogo simplifies the logistics—from attendee tracking to on-site check-in—so events teams can focus on what truly matters: crafting exceptional event experiences. Our user-based pricing offers unlimited events and registrations without hidden fees, all supported by our reputation for outstanding customer service. ## Swoogo Pros & Cons **What users like:** - Users appreciate the **ease of use** of Swoogo, highlighting its intuitive design and excellent customer support. (49 reviews) - Users rave about Swoogo's **stellar customer support** , offering quick, accommodating help and personalized assistance for event success. (45 reviews) - Users love the **intuitive interface** of Swoogo, making event management smooth and straightforward without any learning hurdles. (28 reviews) - Users love Swoogo's **user-friendly platform** with seamless integrations and outstanding customer support for event planning. (27 reviews) - Users value the **excellent customer support** from Swoogo, ensuring quick and personal responses to their inquiries. (25 reviews) - Customization (22 reviews) - Efficiency (22 reviews) - Users love the **intuitive event management** of Swoogo, enabling quick setups and seamless registration experiences. (22 reviews) - Users commend Swoogo for its **quick response time** , highlighting efficient support that addresses questions effectively and promptly. (22 reviews) - Customizability (21 reviews) **What users dislike:** - Users find **limited customization** options challenging, especially without coding skills or external support for advanced needs. (11 reviews) - Users face **registration issues** like session conflicts and cumbersome booth staff entries, complicating event management. (7 reviews) - Users face challenges with **registration setup** , particularly when switching between event session options complicates the management process. (6 reviews) - Users note that Swoogo has **limited features** , particularly in customization and mobile accessibility for more complex needs. (6 reviews) - Users experience a **challenging learning curve** with Swoogo, especially for more complex event setups and configurations. (5 reviews) - Users experience **difficult customization** options in Swoogo, necessitating coding skills for advanced website branding changes. (4 reviews) - Users report **email issues** with Swoogo, including limited flexibility and difficulties in creating appealing communications. (4 reviews) - Lack of Integration (4 reviews) - Users are disappointed by the **missing features** in Swoogo, particularly the limited file import and integration options. (4 reviews) - Users find the **mobile app inadequate** , lacking essential features which compels them to seek alternatives. (4 reviews) ## Swoogo Reviews ### 1. So far Swoogo has been awesome for our company! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Swoogo?** It is easy to use, flexible, and has allowed us to automate/condense many manual processes. We love the simplicity of the pricing. We came from a previous event management company that had deceptive pricing tactics such as individual product/feature licenses with inconsistent costs associated with them, deceptive contract language, and fees that were determined by guesstimating the number of registrations you expected in the future. Swoogo has a single subscription fee, and it allows us to create multiple events of all types (virtual, hybrid, in-person) without having to pay extra. Their customer support is also incredible. I've never seen a team so responsive and helpful. The implementation was fast, there are plenty of integrations available, and we use it almost daily. **What do you dislike about Swoogo?** Nothing. Anytime we've run into a roadblock, we've been able to find an acceptable workaround. **What problems is Swoogo solving and how is that benefiting you?** Due to it's versatility, it has allowed to to create multiple events in one location. We host in-person, virtual, and hybrid events. Swoogo allows us to do it all, in one place, for one price. The integrations have also allowed us to reduce the amount of time we spend setting up these events. ### 2. (Swoo)Go and use this event management tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Mallory P. | Leader & Employee Development Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Swoogo?** Where to even begin?! I've been raving about Swoogo since I started using it in November 2021, and just when I think I can't love it anymore, I discover a new feature that renews my fandom for it. Using this tool for our company events has been a game-changer! It makes the entire process so much more organized and efficient. Of course, the tool allows us to easily track attendees, manage schedules, and communicate with all parties involved, but my favorite part is how intuitive and user-friendly the interface is, making it easy for everyone on our team to navigate. Plus, the customer support is absolutely top-notch and they're always available to help with any questions or concerns. I would highly recommend this event management tool to anyone looking to streamline their event planning process and elevate their user experience. **What do you dislike about Swoogo?** Look, no one's perfect. My biggest frustrations tend to come into play when laying out all of my event email communications. The email tool has few capabilities, so it's hard to make my event emails look as snazzy as the website. There's probably a way to do more design work if I knew how to code, but alas, I do not. Generally speaking, it's just the clunkier party of building the site, but it still has plenty of functionality an capabilities. **What problems is Swoogo solving and how is that benefiting you?** Building an event site on Swoogo can be simple and easy, but when you've got a super-complicated event with lots of different sessions, attendee types, and other complexities, Swoogo can absolutely support you. It is incredibly rare to have a need that Swoogo can't solve, and even when that happens once in a blue moon, there is typically at least a workaround. The rules that can be created are almost endless and they allow each registrant to have their own tailored experience, if that's what is required. Additionally, we've been able to do some great things with reporting and measurement, which was always such a challenge before. The post-event experience is just as useful as any other part of the tool! ### 3. Why Swoogo is the ONLY platform you need! **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan V. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Swoogo?** Able to host multiple events under 1 platform for 1 set price, this allows planners to manage all registrations on 1 dashboard. -user-friendly, making the site build process a breeze -Customer service is a critical factor in any software's success, and Swoogo excels in this department. -room list manager, which outshines competitors like Cvent -cost-effectiveness, Swoogo provides excellent value **What do you dislike about Swoogo?** Not able to brand app. It would be nice to have the app searchable by the org. **What problems is Swoogo solving and how is that benefiting you?** Managing multiple rooming lists for multiple hotels under 1 event. ### 4. Swoogo is awesome! Highly recommend them! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina H. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Swoogo?** Please take me serious when I tell you that the Swoogo team is amazing! They have been so helpful all the through our process, of demos, trainings, and on the spot questions that our team has had. They are all friendly and willing to assist us at any time no matter what our needs have been. **What do you dislike about Swoogo?** My association is new to the platform and as of now I have no dislikes. **What problems is Swoogo solving and how is that benefiting you?** We seeked an event software that was easy for the user side to navigate and not spend hours and hours learning how to use the system. So far this software has been so easy to use, and I'm looking forward to our relationship with Swoogo to continue! ### 5. Great Event Management Functionality--Incredible Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Matt V. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Swoogo?** The platform has very robust registration features, but the customer service response time is out of this world fast! **What do you dislike about Swoogo?** As will all new software there is a learning curve. So far it has been pretty intuitive. **What problems is Swoogo solving and how is that benefiting you?** We are replacing our current event management platform because it is more cumbersome to use. It has some nice features, but it takes a lot of involvemenet from customer/account support to utilize because of the complexity in deploying the features. It has also become cost prohibitive. Swoogo is very intuitive and we've been able to navigate the platform relatively easily. The knowledge base has great articles and tutorials on how to perform various functions as well. ### 6. Great platform and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Virginia M. | Director of Events, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Swoogo?** Swoogo allows me to customize every part of our registration process. I love that I can build the event website without any coding knowledge. The Support team is very responsive, helpful and friendly. I also like the Swoogo pricing model. Paying per license instead of registration allows me to manage my budget more effectively. **What do you dislike about Swoogo?** I haven't encountered anything negative. **What problems is Swoogo solving and how is that benefiting you?** I can build the registration website without any coding experience, which allows me to make edits quickly and not rely on my marketing colleague. It saves me time and frustration. The admin side of Swoogo is easy to navigate, and I like that I can make bulk updates in a few seconds. My favorite admin feature is creating reports I can share automatically with others. I like to send sponsors a link to a report that shows how many comp tickets remain for their team and who's already registered. It saves me a lot of emails back and forth. ### 7. Easy to use AND customizable all-in-one event management solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Sydney O. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Swoogo?** Swoogo is an easy to use AND customizable platform. Normally, you get one or the other when it comes to event management software. Their customer service is one of the best teams we have worked with for any company. It is very rare there is a problem we find that there is not a solution or workaround for. **What do you dislike about Swoogo?** Swoogo's hotel management system is pretty basic which has made hotel reservation requests more time consuming on the back-end. I do wish there was a quick chat or call feature for the customer service team instead of creating a full case. **What problems is Swoogo solving and how is that benefiting you?** Management and marketing for the entire duration of the event cycle. ### 8. Swoogo Superstar **Rating:** 5.0/5.0 stars **Reviewed by:** Susan O. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Swoogo?** Swoogo's event website platform enables event planners to host and house all components of the meeting on one amazing site! It makes the life of event planning SO much easier! In planning event sites, I've had the opportunity to work with a Swoogo Superstar, Morgan Harrison! I'm so grateful to the entire Swoogo team, but especially Morgan. Her willingness to understand our event goals and assist in providing valuable insight to the Swoogo platform has been outstanding! She will always willing to share how we can improve our event site, which ultimately improves the user experience for our stakeholders. Morgan is a true gem! **What do you dislike about Swoogo?** No downsides, other than my lack of time to become a Swoogo gurul! Swoogo's committment to develop and improve the features within their platform is second-to-none. I wish there were more hours in the day to peruse the available features and learn all there is to know with their video training of new developments. **What problems is Swoogo solving and how is that benefiting you?** Prior to using Swoogo, we had our our registration on a previous website, however sponsors and exhibitors had to contact us direct for options - and to complete payment of their sponsorships. We offer several "package" options with our sponsorships, the prior website we used could not provide the differerntial needs we offered with sponsorship levels. Now using Swoogo as our one-stop/shop event site, we can offer multiple packages for our sponsorships and we are using Stripe as the payment platform. I also like the feature of communication! Having the opportunity to host our email groups and build communication for each group is a time-saver! We also beneift in saving time (and keeping track) of our internal invoicing for the sponsorships! ### 9. Swoogo is a great product **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy H. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Swoogo?** I find Swoogo incredibly easy to use and for me, the main feature that I absolutely love is how easily it allows me to track all of our events in one place. Swoogo integrates easily into our site and has many functions that allow the sites to feel as though they were custom-designed. I highly recommend Swoogo for all business sizes. **What do you dislike about Swoogo?** I have not found a dislike for Swoogo at all. **What problems is Swoogo solving and how is that benefiting you?** The main problem that Swoogo solves for our team revolves around event sites and tracking. ### 10. Outstanding Product and Vendor **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Swoogo?** The product exceeded our expectations. Its flexibility is outstanding and makes the tool useful for virtually any event you can imagine. Service from the Swoogo team has been unmatched from my experience both before the sale and after. Support has been exceptional as well. **What do you dislike about Swoogo?** Only downside we have found is the file import limit of 4,000 records at a time. **What problems is Swoogo solving and how is that benefiting you?** The flexibility to customize events and add special logic eliminates the need for developers or vendor customizations. The pricing is straight forward so there is never an issue budget for an event based on size or number of registrants. ### 11. Makes Event Management Easy...and Fun! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Swoogo?** There are three benefits that make Swoogo a great asset to me: scalability, flexibility, and ease of use. The ability to clone events allows me to spin up registration sites with a quick turn-around. The fact that it can be used for live, in-person, or hybrid events is awesome. We have used it for various events, some complicated (a very large annual conference, for example) and some that are more simple in nature (virtual webinars). In all use cases, it has worked wonderfully. Lastly, the entire platform is very easy to learn and navigate. No coding is necessary. No advanced knowledge of event planning is necessary. It just works. (And this is coming from someone that doesn't enjoy event planning.) **What do you dislike about Swoogo?** As someone with a decent background in website development and programming, there are always minor things here or there that could be implemented to make the platform even more robust. I'd like to see some native integrations with WordPress, potentially, or some common form platforms. That would give me even more flexibility as we determine the best way to attract people to our events. **What problems is Swoogo solving and how is that benefiting you?** The ability to build a website, solicit registrants, and then communicate with registrants - all within one platform - is a huge time saver. Normally, you'd need to integrate with some other tools or use a combination of solutions to achieve these three objectives. With Swoogo, I can do it all in one place. ### 12. Swoogo has it all! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Swoogo?** Swoogo is the easiest and most customizable event software that I have ever used! We have been able to pivot events and use Swoogo for almost all of our events - virtual or in-person. In addition, the customer service is first class! **What do you dislike about Swoogo?** I wish Swoogo had an in-house full-service registration team. **What problems is Swoogo solving and how is that benefiting you?** Swoogo allows for unlimited events, so if an event pops-up - you can get it up and running without having to research vendors and send out RFPs! It saves so much time! ### 13. Swoogo is such a great investment **Rating:** 5.0/5.0 stars **Reviewed by:** Anna L. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Swoogo?** I use Swoogo for my registration system when booking meeting and convention travel. It's so easy to build my sites with detailed information regarding each program and manage my hotel room blocks. Plus I like being able to pay a yearly user based fee, rather than per registrant fees. Way easier to budget for these costs. **What do you dislike about Swoogo?** I really haven't found any downside in using Swoogo **What problems is Swoogo solving and how is that benefiting you?** Being able to incorporate registration requirements and managing the room block has been priceless. ### 14. OUTSTANDING PRODUCT AND EVEN MORE OUTSTANDING SERVICE! **Rating:** 5.0/5.0 stars **Reviewed by:** MIchael F. | Special Events Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Swoogo?** The platform is extremely user-friendly, and allows me to communicate about events both effectively and efficiently. In the event I have any difficulties with Swoogo, help is on the way almost instantly. **What do you dislike about Swoogo?** I struggle with the web design aspect of the platform. **Recommendations to others considering Swoogo:** Select this platform now! **What problems is Swoogo solving and how is that benefiting you?** Swoogo is a comprehensive event management solution for all of my events, from the smallest to the largest. It is easy for my members to use, which minimizes the amount of my time needed for platform problem solving. **Official Response from Samantha Gilmore:** > Thanks for the review, Michael! I love to hear you use the words/phrases: effectively, efficiently, and minimizes the amount of time. I'm thrilled to know that Swoogo is making your life easier. As for the design piece, I'd like to offer a couple of solutions: - Use one of our free, themes to just plug your information into - Utilize our professional services team to customize a theme or create your own - Have an in-house or outsourced designer code the design in HTML and simply drop it into Swoogo Please let me know if you have any questions! ### 15. Enables us to put our best foot forward! **Rating:** 5.0/5.0 stars **Reviewed by:** Emily A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Swoogo?** I love that Swoogo enables the key people planning our events to be on the same page about registrants, payments, revenue, capacity ... everything! Access to crucial information empowers everyone to find the answers and reduces workload. From a user perspective, Swoogo has been an excellent experience for our members. As the person who sets up the registration, the website, and the app, I am continually making adjustments based on their feedback. Swoogo has helped us create a consistent and first-rate experience, and our meeting attendance is off the charts! **What do you dislike about Swoogo?** I wish that emails and invite lists could be saved somewhere universally so they could be applied to different events. It is time-consuming to rebuild an email you send for every event. Likewise, building an invite list for every event is a beast. I would love the ability to select all instead of adding 100s of people page by page. Sometimes I have to go through 10-15 pages of "select all, add, click manage invitees, select all, repeat ..." I forget what page I am on after a while. I would also love the ability to register someone by adding from the current contacts. An onsite registration requires you to go through the entire reg as if you were the person. It causes a log jam on site, and my team will often not fill out any optional information in the essence of time. Even if I am at my desk, I hate doing admin registration. Also, we end up with one person having several accounts under different email addresses. The accounts may be tied to events, so we can't delete them. We must know that two of that person's accounts are "not real." I'd love the ability to suspend or retire users we no longer want in the DB. **What problems is Swoogo solving and how is that benefiting you?** The technology for payment, refunds, integrations, etc., remains current, which helps us to deliver a uniform experience for our users. I frequently find that Swoogo has updated to keep pace with the digital world. We spend very little time on manual processes or helping our members understand how to use the platform because it is consistent with other sites they interact with frequently. As an association employee, I have found that the user experience is the key to eliminating headaches. ### 16. Planning events with people who understand the pain of event planning **Rating:** 5.0/5.0 stars **Reviewed by:** Cassie C. | Assistant Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Swoogo?** When Swoogo says that they care about customer feedback and support, they mean it. We switched from another event planning platform to Swoogo back in 2018 and never looked back. I know that if I send in a support ticket I'm getting a response within minutes and it is likely someone who already knows my name. In a perfect world, we would never need support, but we operate a remote team that moves at lightspeed. When we are on-site at an event, or running a virtual event, I feel supported that whatever I need from Swoogo, I'll get it. **What do you dislike about Swoogo?** There are some things that, from a user perspective, don't make sense. For instance, not being able to move something from one place to another (I'm looking at you, email templates) or having multiple places to update one thing. However, when users voice those concerns, Swoogo listens and updates when and how they can. **What problems is Swoogo solving and how is that benefiting you?** The ease of setting up a new event with the click of a button is invaluable to me and my team. The system is also pretty user friendly to people who have no experience with web design or development. ### 17. A great, user-friendly platform with excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Swoogo?** It's really easy to use, attractive looking, has a wide variety of features, and the customer support is excellent. We researched quite a lot of event management platforms, and Swoogo was the best hands down in terms of value, features, and service. **What do you dislike about Swoogo?** I'm stretching to come up with something, but this is a required field so: We previously used Cvent, which we hated but they had an add-on feature where they send you tablets and Zebra printers for badges and registration. That would have been nice to have as well with Swoogo, but we manage without it. **What problems is Swoogo solving and how is that benefiting you?** Although our organization also uses Webex Webinars for smaller online events, Swoogo is really helpful for hybrid events, where we need to both keep track of in-person registrants and offer virtual registrants an attractive online portal. It is also very helpful for events in which we have multiple sessions, multiple kinds of registrants (like members vs. non-members, etc.), and showing different registration options depending on type. It also lets us easily brand it with our event sponsors. Whenever we have an issue, their customer support is based on a ticket system, but they always respond almost immediately, sometimes with a how-to video that they just made on the fly for my specific issue. ### 18. Super User Friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel C. | Small Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Swoogo?** Swoogo has so many great qualities. The team at Swoogo are prompt, knowledge, kind and have a great sense of humor. The price structure is great too. They do not nickle and dime you. The product itself also speaks volumes. It is super user friendly to learn and you can customize so much on your event page and registration process. **What do you dislike about Swoogo?** The only downside I have found is that there is no phone call for the help desk. That being said, when I put a request in, someone gets back to me in MINUTES. And! If I request it, they are more than happy to jump on a screenshare and help walk me through an issue. **What problems is Swoogo solving and how is that benefiting you?** Swoogo is a one stop shop for us. You can build a website, registration process and communication plan with your attendees all in one place. On top of that, it is super easy to pivot to virtual or hybrid if needed. ### 19. Fantastic product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Swoogo?** I've built registration sites on a variety of platforms and Swoogo is by far the easiest, has the best customer support, and was the easiest to quickly implement. **What do you dislike about Swoogo?** Since I do not understand CSS coding, I've had trouble making custom template edits on my own. Fortunatly, I have been able to use the Swoogo product team for these changes. **What problems is Swoogo solving and how is that benefiting you?** It provides me a easy registration platform to register guests for my events. ### 20. Customizable & phenomenal service **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia R. | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Swoogo?** Swoogo's customer service team always goes above and beyond! I always appreciate how much they care about our events no matter how small!! **What do you dislike about Swoogo?** I don't think there is a single thing I dislike about swoogo. They have exceeded my expectations **What problems is Swoogo solving and how is that benefiting you?** Swoogo is amazing when it comes to a registration system. We've never been able to customize our events the way that we can now and there are always new features that are fun to learn and implement. ### 21. Very satisfied! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Swoogo?** Swoogo has excellent customer service! Not only are they fast, but they are super friendly and know how to best share information. I love being able to view a quick video, as I am a visual learner :) The system itself is very user friendly and our members find little issues using the app and registration website. Additionally, I love being able to give feedback and know Swoogo works on always improving and adapting based on client needs. Thank you! **What do you dislike about Swoogo?** The only downside I can see at the moment is trying to adapt our mobile app to fit the needs of a select groups of our members. Swoogo is very good at find workaround solutions. **What problems is Swoogo solving and how is that benefiting you?** Collecting data is much more efficient with Swoogo! It's great being able to share internally and saves loads of time creating reports for the additional teams I work with. ### 22. User friendly event management platform - everything in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Swoogo?** Easy to build websites and email templates, and that the website, event registration, email marketing and the app are all on one platform makes life so much easier. No need to battle with multiple integrations. The support team are really helpful and quick to respond. **What do you dislike about Swoogo?** I'm not up to speed fully with how to get the best out of the registration process / build / functionality. This could be improved with training that's specific to individual requirements rather than generic 101s. **What problems is Swoogo solving and how is that benefiting you?** We don't have an email marketing tool currently so to be able to market events directly to our customers through the platform is great. To be able to build event websites and registration ourselves without paying costly agency fees is really beneficial. The clean look and feel of the website / email templates is very in line with our brand. ### 23. Swoogo is an EXCELLENT registration platform **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie K. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Swoogo?** I love everything about the Swoogo registration platform. It has every feature/functionality that you could ever need. There is so much built into this platform, and it's laid out in the most logical and intuitive way. It's very user-friendly and easy to learn. The customer service is PHENOMENAL. It's so easy to get the help you need with their online resource center, as well as their customer support team (who are VERY fast at responding and super helpful). **What do you dislike about Swoogo?** I can barely come up with things that I dislike about Swoogo. Their current mobile app, Attendee Mobile, is very basic and doesn't fit our needs, but they're launching a new app soon that I'm sure will be as excellent as the registration platform. **What problems is Swoogo solving and how is that benefiting you?** We build a Swoogo registration site for every event program that we run. From the invitation process, to the event website, to the registration form, to the data/reporting-- every piece of Swoogo is highly functional and exceeds our expectations. ### 24. Swoogo is THE Best Event Platform Out There! **Rating:** 5.0/5.0 stars **Reviewed by:** Krystyna L. | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Swoogo?** The Swoogo event dashboard was built for the modern event planner. The tools work together and are cohesive. It is both super intuitive as well as flexible. The customer service and price point are both also second to none. **What do you dislike about Swoogo?** When I have to build a website in multiple languages, I don't feel it is the most fluid experience as translations live in two places. There are a few things you have to manually delete when you clone a website that I wish were automated. However, the company has a place to submit requests and is constantly coming out with updates and workarounds for clients. **What problems is Swoogo solving and how is that benefiting you?** Dynamic Website Builder - It allows us to quickly build an aesthetically pleasing website that our creative team can finesse. The ability to clone websites is also extremely helpful and time saving. Meeting Scheduler - There is a built in meeting scheduler for in-person and virtual meetings. This has allowed us to move away from Pathable and to use one system for our registrants. Multi-Lingual - When we have an event that needs a build out in more than one language, we can build it all at once. General Flexibility - If the tool doesn't quite have the solution you are looking for, there are ways to build what you need with what's there. For example, I had built out a seating chart registration, saving our team many hours of manual work as well as a networking community to replace an app we'd used previously, saving our team lots of money. ### 25. Amazing Platform and Resources **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan S. | Director, Event Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Swoogo?** Swoogo is the best comprehensive registration software solution I've ever leveraged in my 20 years of event experience. Anyone at my organization that leverages the software says the same thing while working on it, "it just makes sense." This statement is a testament to the entire Swoogo team. Every facet of their solution makes sense. It's easy to understand, easy to build and amazing to manage registration through. In addition, their built-in integrations to HubSpot, EventMobi, Salesforce, etc., are so helpful to our clients and us. Another aspect that should be highlighted to anyone looking to leverage Swoogo is its in-house support system. Swoogo has excellent documentation within its Online Help Center. Their support email team is fantastic, and their Account Managers are knowledgeable and priceless. **What do you dislike about Swoogo?** It's honestly difficult to highlight any negative aspects of the Swoogo software. I've sat here for some time and tried to pinpoint one topic or feature to stress, and I cannot. So to that, I say there is nothing to dislike about Swoogo. **What problems is Swoogo solving and how is that benefiting you?** Swoogo provides a seamless registration process for our attendees. They allow us to customize the entire registration process on an event-to-event, client-to-client basis. It's unmatched against all of its competitors in this regard. ### 26. Swoogo Hit the Mark! **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Swoogo?** Managing registration for over 7,000 attendees in 11 US cities on the same day is complicated! Swoogo made it a breeze! The conditional logic makes it easy to navigate corporate versus public registrants and custom questions for certain groups. The reporting system is amazing! No more downloading huge spreadsheets and manually collating reports. I create the report once, send the link to the sponsor, and...done! **What do you dislike about Swoogo?** Everything is so easy with Swoogo, I really haven't seen a downside yet. Honestly, it meets all of our needs very well. I would say that the cost is a bit pricey at first glance, but the amount of time it saves me more than makes up for it. **What problems is Swoogo solving and how is that benefiting you?** The biggest problem I had with Eventbrite was reporting. I would spend hours every day running and collating and sending reports. With Swoogo, I create the report, send the link, and then my sponsors have real-time, on-demand access to registration numbers. ### 27. Great product for managing events at a great price **Rating:** 5.0/5.0 stars **Reviewed by:** Kim S. | Vice President of Professional Services & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Swoogo?** Swoogo is very easy to learn and use. The customer service is really fast and they are extremely helpful. It has great capabilities without being confusing. I have used other platforms and, for the price point, you get a ton of product. **What do you dislike about Swoogo?** I wish the app had an ad module (I hear this is coming). And in the regular functionality without the call for papers add-in, it's a a manual effort to connect speakers with sessions. **What problems is Swoogo solving and how is that benefiting you?** Swoogo allows us to manage the speakers, sessions, exhibitors& sponsors in one location. I can use the same logos from event to event for the sponsors. I can clone events, which saves time and helps my events have a more standardized feel. ### 28. Using Swoogo has made my job so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Swoogo?** The best part about Swoogo is its Customer Service. With most companies, I usually cringe when I think about reaching out with a question but I don't ever feel that way with swoogo! And the response time from their customer service reps is amazing. I like the way that you can make suggestions to help improve the website. **What do you dislike about Swoogo?** I would love to have a spot to have cross event notes. Right now I can put notes in a specific event but there is no over place on the site to keep overall notes. **What problems is Swoogo solving and how is that benefiting you?** I know that it seems like Swoogo is constantly updating the site and solving problems. For any problem that I have had in the past, they have walked me through the fix if there was one available. ### 29. Amazing customer support - easy to use interface! **Rating:** 5.0/5.0 stars **Reviewed by:** Emma M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Swoogo?** The interface the Swoogo uses is very up-to-date and helpful. We were using an outdated program that didn't have the same capabilities for colors, fonts, and layouts that Swoogo has. **What do you dislike about Swoogo?** I would like to be able to add a survey option to my emails or event website pages - I know there are roundabout ways you can do this, but a "survey" button would be a great addition to this already wonderful program. **What problems is Swoogo solving and how is that benefiting you?** Swoogo is solving our registration problem - it was our goal in 2021 to move ALL registrations to online and do away with paper/PDF registration. Swoogo has helped us easily incorporate this initiative and collect all pertinent information for each attendee. ### 30. Swoogo is a win! **Rating:** 5.0/5.0 stars **Reviewed by:** Andy P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Swoogo?** My favorite thing about Swoogo is the support you recieve from their excellent team throughout the process of building our your event. They suprise me every time with how available and knowledgeable they are when I need help. **What do you dislike about Swoogo?** As with all platforms, there are opportunities for growth and improvement. At the moment, all of my needs are being met with Swoogo's offerings, but I feel confident that if I had critical feedback, the support team would recieve it openly as they have in the past. **What problems is Swoogo solving and how is that benefiting you?** Swoogo is allowing my clients to produce in-person events that are also accessible online for folks who can't attended in person. Additionally, they offer a great solution for event registration and check-in. ### 31. Swoogo is a fantastic event platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Swoogo?** We love the customizable website for all of your registration landing pages and are excited to start using the Call for Speakers new feature this year! I also like the ability to use multiple zoom accounts at once to host online concurrent sessions. The templates for the emails are fantastic and easy to use. We use the communicate tab quite a bit and appreciate the mail merge capacities and automatic emails you can send to targeted audiences. **What do you dislike about Swoogo?** We would like to be able to use the mobile app integration but the mobile app does not have all the features we need at this time for our in-person annual conference. **What problems is Swoogo solving and how is that benefiting you?** Submitting conference session proposals has been a beast for us and we are eager to use the new feature Call for Speakers as a way to smooth this process. ### 32. Swoogo is the best event management system I have worked with **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis Roi H. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Swoogo?** Easy to use in combination with many frontend and backend future Swoogo give you the possibility to build very advanced event sites and organize large confex events userfriendly and good support **What do you dislike about Swoogo?** Only thing i miss in swoogo Is an lead scanner app for exhibitors. **What problems is Swoogo solving and how is that benefiting you?** I help management the events from A-Z and offer lot of features to connect event audiences with exhibitors ### 33. Event Management is intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2023 **What do you like best about Swoogo?** Swoogo has a really easy and intuitive user interface. Setting up and managing events with Swoogo is simple. **What do you dislike about Swoogo?** The only thing we've had a bit of trouble with is how our graphics reset in web, tablet and mobile interfacing. **What problems is Swoogo solving and how is that benefiting you?** Swoogo is very adaptable to any type of event. The integrations are endless, and it allows us to scale with ease ### 34. Incredible support! **Rating:** 5.0/5.0 stars **Reviewed by:** Audrey W. | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Swoogo?** Swoogo is very user friendly! The ability to make quick updates to our registration site is crucial!! **What do you dislike about Swoogo?** Reporting features can be limiting if the site requires a large amount of code and logic. **What problems is Swoogo solving and how is that benefiting you?** Whether digital or in-person, Swoogo provides our attendees a trouble-free experience when registering for one of our events. ### 35. Event Management Platform with Unprecedented Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jules J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Swoogo?** There are few platforms that ever hit on every mark an organization is looking for, but there aren't enough positive things that can be said about the suite of products, implementations, and optimizations that help Swoogo to the top of the list. Bundle in their outstanding customer service, expert advice, and bevy of support tools - they are first in class all the way! **What do you dislike about Swoogo?** The only thing we wish we had "more" of from Swoogo would be customization options for the web and mobile app, along with dedicated event management hardware for conferences and events. **What problems is Swoogo solving and how is that benefiting you?** Swoogo helps provide our clients anything they need - whether event management services, online microsites and event registration, virtual platforms, and more, Swoogo is our do-it-all solution! ### 36. Integrated features make everything easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Angela C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Swoogo?** I love being able to enter information in one place for my sessions, speakers, etc, which can then be used on my website, reg form, and the app. Building forms and web pages is a drag & drop method, with everything customizable so I can make it look the way I want. Tools and widgets are intuitive and easy to use, and when I have questions, Swoogo's response time on service tickets is excellent. **What do you dislike about Swoogo?** The App features are pretty basic right now, but making improvements is on Swoogo's roadmap, so I'm looking forward to the updates coming down the pipe. **What problems is Swoogo solving and how is that benefiting you?** Swoogo makes it easy for me to build a client's website and registration form, and then uses the same information to populate a virtual hub and/or mobile app. We are definitely more productive, given that we only have to make updates to source information once (eg. session time or speaker name) in one place, and all of those locations automatically reflect the new information. ### 37. Affordable, easy to use, highly customizable, and incredible support! **Rating:** 5.0/5.0 stars **Reviewed by:** Eric D. | Streaming Platform Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Swoogo?** The best thing about Swoogo is how customizable it can be. Every single element on a page can be customized to a specific audience. The unlimited conditional logic in registration is beyond what I've seen on other platform. You can truly customize and cater your registration tools to your audience beyond a handful of pre-designed fields. If you want to truly integrate external tools, Swoogo has a great open API. But in general, every single page in the platform can be customized to integrate external solutions via a simple iframe. If you've used event platforms, you know how crucial it is to be adaptable to your events' needs and how locked in place many platforms are. Swoogo makes it much easier to bring these tools in. We've been using Swoogo for a short time, but it's a great solution for us. Their support is unmatched, in my experience. Typically I get a response to a support email within an hour. We've bounced around from platform to platform and they all have their strengths/weaknesses, but Swoogo seems to be a great solution for most levels of event execution. **What do you dislike about Swoogo?** Swoogo's page designs are fairly limited. The customization is great because you can add a lot of tools in where you want them, but from a drag-and-drop website builder perspective the platform is not nearly as robust as some alternatives. Would also love to see more networking possibilities in the future. **What problems is Swoogo solving and how is that benefiting you?** Affordable, repeatable events that can be individually customized. Swoogo allows me to make templates, integrate external tools, and customize the look/feel of my event to match my individual needs. **Official Response from Samantha Gilmore:** > Thank you so much for taking the time to leave us a review, Eric! We appreciate your kind words about our platform and support team, and are happy to hear that you're enjoying using Swoogo to manage your events. We know that the ability to completely customize your events is a biggie for every event planner, so we're happy that Swoogo has been able to fill that need for you. 😊 We'd love to take a deeper dive into your concerns surrounding our web-page designs and existing networking capabilities, specifically to learn how we can help and to determine the best options for your particular use case. I will make sure to pass this on to your Personal Account Manager so we can further assist you with this. Thank you for being a valued Swoogo customer, Eric, we appreciate you! ### 38. Easy to Use & Robust Registration Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Heather D. | Director of Event Strategy & Recruiting, Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Swoogo?** It is super easy to use. It allows you to drag and drop content or features into the website without having coding experience. The registration form is super customizable and the templates help your pages look great. I also like how easy it is to create and share custom reports. It also scales well for desktop, iPad and mobile. **What do you dislike about Swoogo?** I wish it better integrated with flight booking agencies. At times the graphics look a little off when you scroll on the page. Sometimes you will have to rework the artwork to make it fit appropriately. **Recommendations to others considering Swoogo:** It's a robust solution without a hefty price tag. We've used it for 5 years & have never looked back **What problems is Swoogo solving and how is that benefiting you?** Easy to create and clone registration websites with as many or few bells and whistles that you need depending on how complex your event is. **Official Response from Abby Foutch:** > Thanks for your review, Heather! And thanks for choosing Swoogo for almost as long as we've been around :) I took note of your flight booking integrations and will pass that along to my team. Thanks for being a valued customer. We appreciate you! ### 39. Incredible Customer Support for Swoogo Event Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Cheri T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Swoogo?** Swoogo is an amazing event management platform that made running our company events super easy and efficient. From their registration process, marketing templates, customer support, and ease of use, it became a great choice for our company. We had a few challenges in our company while we were getting our platform up and running, and the Swoogo team did an exceptional job navigating us through the process and helping us to get a winning outcome. Great company and great service! **What do you dislike about Swoogo?** We used Eventbrite in the past for some of our events, but Swoogo just made the entire event process easier and better. **What problems is Swoogo solving and how is that benefiting you?** We wanted an easy way for our community to register for events and drive participation, etc. Plus we wanted a central place for all of our events to be organized and accessible, with a friendly user experience. ### 40. A 2.0 reg tool for events of all kinds **Rating:** 4.5/5.0 stars **Reviewed by:** Chris E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Swoogo?** Swoogo is a capable registration and event management application. We also use it digital event reporting and awards programs. A great value for the investment. **What do you dislike about Swoogo?** Swoogo has some reporting issues that have tripped us up on "edge" cases in the past. Cloning a registration would be a nice feature for multiple registrants from the same company. Also, some integrations with 3rd party apps. **What problems is Swoogo solving and how is that benefiting you?** Swoogo is helping us manage all the registration, customer service and payments for our digital events, digital masterclasses, and awards programs. ### 41. Simple yet powerful registration/event website tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Swoogo?** The ability to stand up a registration/event website quickly, intuitive build process, and clean, modern feel. Attendees always comment on how easy registering is, which certainly helps with conversions. **What do you dislike about Swoogo?** It would be great to be able to copy notification/confirmation templates from one event to the other or to be able to create global templates. Wish list item: certificate of attendence or transcripts. **What problems is Swoogo solving and how is that benefiting you?** We faced rising costs for custom-built registration systems; Swoogo offers simple, straightforward pricing with no hidden fees. ### 42. The easiest event management platform on the market. **Rating:** 5.0/5.0 stars **Reviewed by:** Arvi V. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Swoogo?** Great system, very easy to use... very intuitive. Most of all, great and instant support. **What do you dislike about Swoogo?** Hope to see an integrated lead capture module soon, to provide of full end to end event management system. **What problems is Swoogo solving and how is that benefiting you?** The disparate nature of event management - having everything on a single platform makes life so much easier than data in multiple s/sheets. ### 43. Swoogo Rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Swoogo?** Their customer service is amazing - it's always a personal experience, and they send great details or alternatives to help you through your inquiry, plus (my favourite part), when it gets complicated, they will record their screen and send you videos visually describing how to do things. **What do you dislike about Swoogo?** That they aren't used by every single one of our clients ( yet ;) ) **What problems is Swoogo solving and how is that benefiting you?** N/A ### 44. Highly recommend Swoogo for your next event! **Rating:** 5.0/5.0 stars **Reviewed by:** Madi W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Swoogo?** The overall layout of the website makes it easier to navigate. Each tab is pretty self-explanatory, and I appreciate the training provided prior to creating a live event. I also appreciated the option to clone events - very time manageable. **What do you dislike about Swoogo?** Nothing really - I could do all that I needed (as well as my team). The only issue I had was with creating a website (ours was for golf) - the customization/themes were a little confusing because I couldn't adjust image sizes/cropping easily. **What problems is Swoogo solving and how is that benefiting you?** We can launch our event efficiently. Keeping track of attendee records and data has been a breeze. ### 45. Swoogo makes events easier **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Swoogo?** Swoogo is the most intuitive platform for website design, guest registrations, app design, and communication management. **What do you dislike about Swoogo?** I haven't discovered any downsides since using Swoogo. The support team always helps me through any questions or problems I encounter. **What problems is Swoogo solving and how is that benefiting you?** Swoogo allows us to have all of our event management needs under one platform. Including email, ticketing, website design, app building, and agenda management. ### 46. Wish I found Swoogo Sooner! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer T. | Marketing Event Planner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Swoogo?** What I love best about Swoogo is the Tech Support. They are so on top of it. Within 10 - 15 min (or sooner), someone has reached out. The videos they make show me what I should be doing and are great. They jump on a call if needed. More organizations should study Swoogo tech support! **What do you dislike about Swoogo?** There is so much cool stuff to use in registration, wish I had more time to explore more. **What problems is Swoogo solving and how is that benefiting you?** So easy to create and then clone an event. Makes building out registration sites so much easier and faster. Reporting is easy and you can customize what you want. Love that non admins can access reports through a link. ### 47. Fantastic Team and Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Swoogo?** The staff at Swoogo are incredibly responsive and efficient in their support. The functionality of Swoogo and backend ease of use has also been a huge timesaver. **What do you dislike about Swoogo?** Some of the newest features Swoogo has rolled out have some tech issues/glitches although the support team usually gets right on it after receiving notice. **What problems is Swoogo solving and how is that benefiting you?** The Call for Speakers function has streamlined our call for abstracts process significantly and saved us many hours in labor. The front end registration process has also helped our conference registrants significantly. ### 48. Easy to use Platform for registering attendees for events **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Swoogo?** Swoogo is an easy-to-use for event registration, tracking, and reporting. Their support/customer service is AMAZING. (Morgan H. is the best!!) As new user to the tool, their knowledge, including best practices and helpful attitudes, has made the learning process easy. **What do you dislike about Swoogo?** We are still learning so nothing at this point. **What problems is Swoogo solving and how is that benefiting you?** Online registration, tracking and reporting is automated instead of us tracking on an excel doc ### 49. Makes Event Management SO much easier! **Rating:** 4.0/5.0 stars **Reviewed by:** Catie Y. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2022 **What do you like best about Swoogo?** Swoogo has made event creation and management on the backend much easier. The customizable format and ability to create full-blown events vs. just emails vs. a landing page with a separate registry page (for co-branded events) is fantastic. **What do you dislike about Swoogo?** Their in-person app to check folks into an event in real-time is good. However, you cannot add unregistered folks manually without loading a separate webpage to have them register via the original website. That can be incredibly stressful/time-consuming. Separately, it would be great to have "templates" that mimic certain categories so you don't need to manually add EVERY detail. For example, instead of creating or duplicating a dinner event - it would be great to have an "in-person eating event" where it adds dietary restrictions and other obvious details/questions to a reg site. **What problems is Swoogo solving and how is that benefiting you?** Swoogo makes creating brand recognition and consistency for company events easy, so we don't have to create a new event/vibe every time. Loading invite lists and managing ALL current affairs in one platform is incredibly helpful. You can toggle back and forth on any events you have. **Official Response from Samantha Gilmore:** > Thank you so much for taking the time to leave us such a thorough review, Catie! We're so happy to hear that Swoogo has helped tremendously in simplifying all of your event management processes, especially on the backend. I wanted to take the time to address some of your comments in regards to the areas in which we could most improve, and hopefully offer you some suggestions on how we can help. I spoke with our Director of Sales Engineering, Shawn, who offered me a few solutions for both of these situations: 1. Instead of manually checking in unregistered attendees at check-in, consider having a QR code that day of registrants can scan and register from on their own device. Once registered, they can show their confirmation page with their personal QR code to the check-in staff and keep the line moving. 2. It's 100% possible to create your own templates in Swoogo and copy them as needed. In our help center we've put together a series of event-type articles, which might be a good place to start. As always, our support team and your personal account manager are always readily available to answer any additional questions you might have. Thank you for being a valued Swoogo customer, Catie—we appreciate you! ### 50. Excellent event management tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Liza G. | Sr. Event Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Swoogo?** I am an Event Manager in Silicon Valley and have been using Swoogo for over four years. I use it for large events (over 800) and small events (under 100) throughout the year. My meetings are mostly internal, and using Swoogo has made the event website professional and registration process seamless. I appreciate that I pay the annual subscription fee for unlimited events. Swoogo has an excellent customer service team who always answers my questions quickly and a customer success team who checks in with me regularly. I especially love the communication tool and sending emails to attendees, which I can track. The reporting tool is also great, which helps me keep organized. **What do you dislike about Swoogo?** The mobile event app they currently offer is very basic. I use another app that has more tools for engagement so it's extra work to transfer data from Swoogo to the other tool. **What problems is Swoogo solving and how is that benefiting you?** I have regular meetings with the customer success team. They truly listen to my issues and suggestions, which will hopefully be improvements to their software in the future. Using Swoogo is a timesaver for me. I would not be organized without it. **Official Response from Samantha Gilmore:** > Thank you for taking the time to leave us a review, Liza! We’re thrilled to hear that you’ve been using Swoogo as your event management partner for the past 4 years, and have had such a positive experience with our platform and team. We're continually working to update and modernize our platform regularly, so we appreciate any and all feedback. We are currently hard at work on developing a new mobile app for our users, and we'd love to hear more about what features and additions would be most helpful to planners like you. Our product team is currently looking to connect with our mobile app users to get more insight into areas for improvement, and we'd love to hear from you. Please reach out to daniel@swoogo.com with any additional suggestions you might have. Thank you for being a valued Swoogo customer Liza, we appreciate you! ## Swoogo Discussions - [What does swoogo do?](https://www.g2.com/discussions/what-does-swoogo-do) - 1 comment - [View Swoogo pricing details and edition comparison](https://www.g2.com/products/swoogo/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+10%3A22%3A41+-0500&secure%5Bsession_id%5D=d1fe8cbf-25ff-4e1a-865a-fc3ba17efb78&secure%5Btoken%5D=d4b39da90013a258acdbec0f5b5b3fe5dfe89f58dca2d134f3c038d4cbca1156&format=llm_user) ## Swoogo Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Eventpack](https://www.g2.com/products/eventpack/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Marketo-Based Systems for Growth-Driven Marketing & Sales Teams](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Pigeonhole Live](https://www.g2.com/products/pigeonhole-live/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Swoogo Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Administration** - Event Configuration - Event Marketing - Speaker Access and Control - Advanced Reporting **Generative AI** - AI Text Generation **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Virtual Experience** - Virtual Lobby - Built-In Webcasting - Webcasting Integrations - Cross-Device Functionality - Session / Agenda Management - Live Streaming & Recording - Registration & Attendee Management - Event Setup & Scheduling - Branding & Customization - Interactive Speaker / Moderator Controls **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Event Operations** - Hotel and transportation planning - Session scheduling - Speaker submissions - Exhibition management **Engagement** - Online Event Agenda - Interactive Content - 1:1 Networking - Exhibitors/Sponsorships - Gamification & Incentives - Real‑Time Interaction Tools - Networking / Matchmaking **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **Generative AI** - AI Text Generation **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management **Agentic AI - Virtual Event Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation **Administration / Support - Virtual Event Platforms** - Role‑Based Access & Permissions - Security & Compliance **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Insights & Scale - Virtual Event Platforms** - User Capacity & Reliability - Analytics & Reporting ## Top Swoogo Alternatives - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,233 reviews) - [Whova](https://www.g2.com/products/whova/reviews) - 4.8/5.0 (1,528 reviews) - [Bizzabo](https://www.g2.com/products/bizzabo/reviews) - 4.3/5.0 (440 reviews)