Sangoma Unified Communications Platform Pricing Overview

Sangoma UC Cloud is purpose-built for businesses with limited IT resources that need a fast, reliable, and fully supported communications solution. With white-glove onboarding and 24/7 support, you’ll be up and running quickly—and backed for the long term. Every user gets a complete collaboration suite with voice, video, and chat, accessible on browser, desktop, and mobile. Our intuitive interface makes managing users and routing calls simple, while the platform scales effortlessly as your business grows. Flexible cloud pricing—including volume discounts of up to 33%—keeps costs aligned with your clients’ needs. *Pricing based on 5-year commitment

DID, Unlimited Calling, SMS, e911
Ring groups, IVR auto attendants, call parking, forwarding, transferring, and more
Integrated fully-featured softphone, AI call and meeting summaries, unlimited one-to-one messaging, visual voicemail, and more
HD video meetings up to 120 participants, 12-hour sessions, real-time transcription, lobby rooms, moderator controls, and O365/Google Calendar integration
Departmental contact center with agent coaching, dynamic routing, AI automation, and reporting tools built in
AI-powered transcription, voicemail summaries, call insights, and more
Industry specific apps for email and SMS mass notification, curbside services and phone monitoring
Included Microsoft Teams Integration (embedded app)
Third party phone support (Poly and Yealink)
24/7 Sangoma support included
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Sangoma UC Hybrid delivers 100% uptime by combining the flexibility of the cloud with the control of an on-premises system. It’s ideal for businesses with critical uptime needs for their communications systems, which include site survivability, legacy device support, and optional failover via our Starbox® appliance. *Pricing based on 5-year commitment **One StarBox® appliance required per site and purchased separately.

Local survivability ensures that phones stay operational even during Internet or cloud disruptions, maintaining on-site voice continuity
Failover protection automatically switches to Internet, 4G LTE, or POTS lines so communications remain uninterrupted
Legacy device connectivity allows businesses to extend modern UC capabilities while still using existing hardware investments
Enterprise-grade security and reliability deliver 99.999% uptime, backed by Sangoma’s in-house engineering without third-party vulnerabilities
The integrated contact center provides scalable CCaaS features including AI automation, dynamic routing, and agent coaching
Flexible deployment at scale makes it easy to support multi-location operations and hybrid IT environments without added complexity
White-glove support covers everything from seamless setup to 24/7 monitoring, with personalized service from Sangoma and local partners
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Switchvox is Sangoma’s fully featured on-prem UC solution, built with an all-inclusive pricing model and no hidden costs. Pricing includes a one-time $1,000 software license, $95 per user, and a Switchvox appliance, with cost based on size and capacity. Every user has full access to premium features, including mobile and softphone apps, call center tools, IVRs, CRM integration, reporting, and conference bridges.

Built-in voice, video, and chat for every user
Departmental contact center with IVRs, call queues, and real-time reporting
Tight integration with Sangoma P-phones ensures fast provisioning and seamless compatibility with built-in phone apps
CRM and Microsoft Outlook integration
Supports Sangoma SIP trunking (SIPStation)
Supports existing POTS/PRI/legacy connectivity devices lines
Can be virtualized for up to 1,000 seats
Optional Sangoma ATAs for analog device support
Easy migration path to Sangoma UC Cloud
24/7 Sangoma support included
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