Swimlane Pros and Cons

I like how customizable the tool is and how easy it is to adjust it to your liking. I have ran into a lot of problems with the tools I use to perform my job but have never been able to fix it but with Swimlane, I can easily go in and adjust specific items with ease to perform most efficiently. Review collected by and hosted on G2.com.

Swimlane has been slow at times with working through tasks and will sometimes go out while doing my everyday work. This isnt too frequent but can be annoying at times when I have to catchup after the downtime and make up the work on the time I lost. Review collected by and hosted on G2.com.

Swimlane provides us with a comprehensive view of our entire toolset. With Python, we can creatively brainstorm solutions to problems that were previously unfeasible without the flexibility Swimlane provides. This enables us to respond quickly to various operational issues, compliance problems, and security incidents. Review collected by and hosted on G2.com.

We utilize the original Swimlane Platform, which is built around Python. To leverage Swimlane to its fullest potential, having a Python developer to assist with implementation and customization is recommended. While Swimlane offers out-of-the-box integrations, tailoring them to your specific needs is necessary. Swimlane provides professional services to assist with it all. It's worth noting that Swimlane Turbine is a low-code solution that isn't dependent on Python development experience. Review collected by and hosted on G2.com.

It's a 'when there's a will, there's a way' type of product. What you want to achieve can be done using it. We use it to automat repetitive tasks, perform automated rapid response on security alerts and incidents, and centralize majority of security operations through it. It saves a lot of time and hours for us. Review collected by and hosted on G2.com.

There isn't much we dislike about it except for update/upgrade process. It's a bit more involved than other products where you just click on upgrade and you are done. But this is just a very minor dislike. Review collected by and hosted on G2.com.

I love the personalization Swimlane offers and how robust it is for each user. I am able to set up my own reports and it works with our SIEM, Elastic, flawlessly. Support from Swimlane is always prompt and we rarely have downtime that significantly affects our work. Any bugs found can be reported and new features are constantly being developed. Review collected by and hosted on G2.com.

Initially, there can be a lot going on and it can be confusing until you get comfortable with Swimlane and setting it up in your environment. The process is well worth it and you learn a great deal about the SOAR from the process. Review collected by and hosted on G2.com.

Swimlane is extremely easy to learn and the low-code automation allows for seemingly endless automation opportunities across the entire security landscape. The Swimlane platform can integrate with any tool or IT product to enchance the business and provide security monitoring. Review collected by and hosted on G2.com.

Swimlane's UI could use some work. It needs a refresh to look less bland and given a more modern look. Review collected by and hosted on G2.com.

Swimlane lets you create a playbook easily and integrate with almost every integration, security appliance, cloud, security validations, communication, mail, etc. hundreds of technologies that you can get and send data to improve your playbooks. Integration is fast and easy to create, config, and use.

The web interface helps to understand all you need to create, maintain and reuse your application base to new playbooks or improve the existents with new features using a low-code approach. Review collected by and hosted on G2.com.

Could be complex to maintain the infrastructure if you use existing clusters with Kubernetes and some skills are needed but support helps to solve always on time. Review collected by and hosted on G2.com.

Capability to create new workflows and automations on the fly to resolve niche or one off issues in dealing with Alert triage. Review collected by and hosted on G2.com.

Slight learning curve. Starting from scratch is a bit of an undertaking but documentation and support supplement the issue. Review collected by and hosted on G2.com.

I like that it gives you the capability to develop your own solution and the customer success team is great. Review collected by and hosted on G2.com.

Marketplace is outside of Swimlane itself Review collected by and hosted on G2.com.

The low code solution has allowed our team to develop the platform into what our team needs. We have been able to leverage automation to scale our business in a way that keeps our staffing down even while increasing the variety of services being offered. Review collected by and hosted on G2.com.

The UI design could use some polishing to look less industrial. The overall look does tend to appear boxy and rigid. Outside of the UI, the platform is phenomenal. Review collected by and hosted on G2.com.

The flexibility to create a playbook easily and able to easily integrate with all the integrations with the prebuilt plugins. Review collected by and hosted on G2.com.

Since the product is new in the market, there are very limited resources online. Other than that I give it a thumbsup!! Review collected by and hosted on G2.com.