The Other Customer Service Software solutions below are the most common alternatives that users and reviewers compare with Swiftreq. Other important factors to consider when researching alternatives to Swiftreq include ease of use and reliability. The best overall Swiftreq alternative is MightyCall. Other similar apps like Swiftreq are CDR Call Reporting for Cisco, VideoPeel, Kommunicate, and YouMail. Swiftreq alternatives can be found in Other Customer Service Software but may also be in Contact Center Software or Consumer Video Feedback Software.
Flexible & scalable cloud-based call center solution designed for small & mid-sized businesses.
Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy.
VideoPeel™ is the #1 video survey solution for employee engagement, customer feedback, and customer support. Start collecting videos from customers, employees, and candidates in less than 5 minutes.
Kommunicate is a modern customer communication software for real-time, proactive and personalised support for growing businesses. Kommunicate is a one-stop solution for all your customer support problems.
YouMail is the fast, fun way to handle missed calls.
Headway for Business is the #1 downloaded corporate program that provides corporate bite-sized learning. Much research has shown that a person's focus span is getting shorter. So new challenges in corporate learning are: employees are developing slowly; they have gaps in soft skills. One of the best ways to self-development is non-fiction books. But, finishing one book takes time. So, Headway offers 15-minute non-fiction book summaries in different formats. We let people read more and learn faster. Headway for Business offers: - 1,500 non-fiction book summaries in different formats for quick information consumption and speed self-growth; - individual self-growth plans for quick career progression; - guidelines and content plan for engaging employees to read and learn more; - team performance analytics; - a tool to save L&D managers time, as Headway will cover part of the learning process; - personal manager to build the best service for each client.
Dialer360 is call center software which provides inbound, outbound and blended services on high voltage and low cost for call centers.
Verizons Voice Call Back (VCB) is a network based queue-management solution that allows callers to receive a call back holding their same place in line, or at a convenient time rather than wait on hold for an agent.
Avaya IP Office Platform is a cost-effective telephony system that supports a mobile, distributed workforce with voice and video on virtually any device.
Give your contact center agents the tools they need to work efficiently, so that they’re focused on improving the customer experience