SweetHawk Reviews & Product Details

Using the sweethawk field conditions app has allowed my team to triage information and label categorization sfor incoming support tickets. When tracking support inquiries back to root causes, this has been very helpful. Review collected by and hosted on G2.com.

there has not been very much in terms of user documentation when first using their app indetegrations for zendesk. However, contacting the customer support team has been helpful to answer the questions necessary. Review collected by and hosted on G2.com.

Setup is not hard to learn, even if you're not very tech-savvy. And day-to-day use is very easy! We use SweetHawk Tasks and SweetHawk Reminders. Review collected by and hosted on G2.com.

I would say I'm beginner-tech-savvy, but I haven't really had any complaints about the integration/software itself. We were able to get it set up to do what we needed it to do and so far have not run into any problems or significant glitches. Review collected by and hosted on G2.com.