---
title: Sweep Reviews
meta_title: 'Sweep Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 38 reviews by the users' company size, role or industry to
  find out how Sweep works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 38
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# Sweep Reviews
**Vendor:** Sweep  
**Category:** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 38
## About Sweep
Sweep is the agentic layer for enterprise systems, giving AI agents the context they need to understand, plan, and govern changes across platforms including Salesforce, ServiceNow, and Snowflake. By connecting discovery, design, build, and monitoring into one continuous workflow, Sweep helps teams compress enterprise transformation from months to days. Founded in 2021, Sweep is trusted by enterprises including Brex, Wix, LG Electronics, and SailPoint.



## Sweep Pros & Cons
**What users like:**

- Users rave about the **exceptional customer support** from Sweep, noting responsiveness and deep product knowledge. (10 reviews)
- Users find Sweep to be **extremely easy to use** , enhancing team collaboration and maximizing Salesforce potential effortlessly. (10 reviews)
- Users highlight the **user-friendly Salesforce integration** of Sweep, benefiting from exceptional support and ease of use. (9 reviews)
- Users find Sweep's **automations transformative** , significantly speeding up processes and providing essential support for complex setups. (8 reviews)
- Users value the **automation capabilities** of Sweep, significantly enhancing efficiency and simplifying complex processes. (7 reviews)
- Users value Sweep for its **time-saving automation** , enabling quick adaptations and significant reductions in implementation time. (7 reviews)
- Efficiency (6 reviews)
- Time-Saving (6 reviews)
- Features (5 reviews)
- Implementation Ease (5 reviews)

**What users dislike:**

- Users face **limitations in customization** with Sweep, requiring Salesforce for advanced flows and facing ordering challenges. (3 reviews)
- Users find the **limited customization** of Sweep frustrating, as it requires additional Salesforce integration for changes. (2 reviews)
- Users are frustrated with Sweep's **limited features** , particularly regarding record creation and AI interactions. (2 reviews)
- Users notice **software bugs** that create challenges, yet the responsive team quickly addresses issues with timely fixes. (2 reviews)
- Users face limitations with **admin control** as they cannot create records or change Opportunity Stage names directly in Sweep. (1 reviews)
- Users face challenges with **automation difficulty** , especially due to limited ordering of Sweep and Flow automations. (1 reviews)
- Users find the **complexity of learning Sweep** challenging, though it's easier than Salesforce overall. (1 reviews)
- Users find the **learning curve steep** , requiring time to adapt to Sweep's features and functionality. (1 reviews)
- Meeting Issues (1 reviews)
- Users note the **missing features** in Sweep, particularly in ordering automations and error logging capabilities. (1 reviews)



- [View Sweep pricing details and edition comparison](https://www.g2.com/products/sweep/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-06+18%3A07%3A45+-0500&secure%5Bsession_id%5D=370ebac9-45c0-4d98-8a27-3f3f201b44f1&secure%5Btoken%5D=5303d73d4125cb8b026d86ed57a1c27cb1b812837c5251c2dca189e5cc711a88&format=llm_user)
## Sweep Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)

## Sweep Features
**Responses**
- Personalization
- Route To Human
- Natural Language Understanding (NLU)

**Matching**
- Priority Matching
- Account Tiebreakers
- Fuzzy Matching

**Data management**
- Metadata Management
- Automation Features
- Collaboration
- Data Lineage
- Data Discovery

**Automation - AI Agents**
- Sales Follow-Up
- Customer Interaction Automation
- Lead Generation
- Document Processing
- Feedback Collection

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Productivity Bots**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Platform**
- Conversation Editor
- Integration
- Human-In-The-Loop

**Routing**
- Match and Route
- Multi-Objects
- Territories
- Working Hours

**Reporting**
- Intelligent Insights
- Actionable Insights
- Dashboards

**Autonomy -  AI Agents**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Platform Operations**
- Service level Agreements
- Audit Logs
- Duplicate Match
- Capping
- Analytics
- Integrations
- Alerts & Notifications
- AI Lead Matching & Routing

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Sweep Alternatives
  - [LeanData](https://www.g2.com/products/leandata/reviews) - 4.6/5.0 (1,009 reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,057 reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,495 reviews)